Find work in Canada.

484,786 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added just now
TC
Retail store Coordinator
TJX Canada – Winners, Marshalls, HomeSense
Surrey, BC
- Full-time
We’re looking for a Retail Store Coordinator to join our team in a welcoming environment. In this role, you’ll lead and inspire to deliver outstanding customer experiences. If you thrive in…
Added just now
IE
Manager, Supply Chain & Innovation
IMAX Enhanced | Streaming & Consumer Technology
Mississauga, ON
- Full-time
…identify opportunities to simplify and standardize operations and lead the development and implementation of improved processes, dashboards, reporting tools and practical automation…
Added just now
IE
Analyst, Business
IMAX Enhanced | Streaming & Consumer Technology
Mississauga, ON
- Full-time
With our global team spanning North America, Europe, and Asia, IMAX brings together proprietary software, world-class architecture, and cutting-edge technology with deep industry expertise.…
Added just now
G
Account Executive (AI Native)
Ground
Toronto, ON
- Full-time
Collaborate with growth to improve lead quality and volume
Added just now
FS
Floral Department Manager Full Time Day
Fortinos Supermarket Ltd
Hamilton, ON
- Full-time
Lead, coach and motivate colleagues to achieve success and foster colleague growth
Added just now
C
Work Equipment HDM (Mechanic A)
CN
Kamloops, BC
- Full-time
High School Diploma or General Educational Development (GED) equivalent
Added just now
B
In-Store Sales Assistant
Boomerang
Toronto, ON
- Full-time
Coaching and development from experienced team leaders
Added 1 min ago
AE
Aerie - Selling Team Leader (Assistant Manager)
American Eagle Outfitters
Calgary, AB
- Full-time
You know that teamwork makes the dream work: You know that building a great team requires you to consistently provide ongoing performance feedback through real-time coaching. You make team…
Added 1 min ago
AE
Aerie - Merchandising Team Leader (Assistant Manager)
American Eagle Outfitters
Rocky View No 44, AB · Rocky View County, AB
- Full-time
You know that teamwork makes the dream work: You know that building a great team requires you to consistently provide ongoing performance feedback through real-time coaching. You make team…
Added 1 min ago
AE
Aerie - Merchandising Team Leader (Assistant Manager)
American Eagle Outfitters
AB · Edmonton, AB
- Full-time
You know that teamwork makes the dream work: You know that building a great team requires you to consistently provide ongoing performance feedback through real-time coaching. You make team…
Added 30 mins ago
HM
Family Practitioner/General Practitioner
Health Match BC
Kelowna, BC
- Full-time
The Rutland UPCC consists of family practitioners (FPs), nurse practitioners (NPs), registered nurse team lead, primary care registered nurses (RNs), social workers (SWs), medical office…
Added 30 mins ago
C-
Technical Sales and Field Service Engineer
Captiveaire - Region 114 Western PA
Ottawa, ON
- Full-time
Seeking a driven and motivated engineer to join our sales team focusing on growing business with existing customers and developing new business. This position will involve applications…
Added 31 mins ago
AE
AE - Merchandising Team Leader (Assistant Manager)
American Eagle Outfitters
Edmonton, AB
- Full-time
You know that teamwork makes the dream work: You know that building a great team requires you to consistently provide ongoing performance feedback through real-time coaching. You make team…
Added 31 mins ago
AE
Offline - Merchandising Team Leader (Assistant Manager)
American Eagle Outfitters
Edmonton, AB
- Full-time
You know that teamwork makes the dream work: You know that building a great team requires you to consistently provide ongoing performance feedback through real-time coaching. You make team…
Added 31 mins ago
AE
AE - Selling Team Leader (Assistant Manager)
American Eagle Outfitters
Edmonton, AB
- Full-time
You know that teamwork makes the dream work: You know that building a great team requires you to consistently provide ongoing performance feedback through real-time coaching. You make team…
Added 45 mins ago
NH
Clinical Supervisor (Temporary, Full-Time)
Northumberland Hills Hospital
Cobourg, ON
- Full-time
…a leader who facilitates and mentors the interprofessional team to effectively manage of care delivery, utilization of resources, and support patients to be supported in right place at the…
Added 45 mins ago
S
Vice President, Quality & Chief Nursing and Allied Health Officer
Sanya’k̓ula
Vancouver, BC
- Full-time
Advances professional practice and workforce strategies that optimize scope of practice and team-based models of care; ensures consistency and excellence in professional standards; aligns…
Added 45 mins ago
HM
Family Practitioner/General Practitioner
Health Match BC
Kelowna, BC
- Full-time
…seniors’ health in the community. The program is staffed with a Team Lead, nursing, allied health clinicians, geriatricians (1 local, 2 visiting), family physicians and medical office…
Added 45 mins ago
HM
Family Practitioner/General Practitioner
Health Match BC
Penticton, BC
- Internship
The Penticton UPCC consists of family physicians (FPs), nurse practitioners (NPs), registered nurse team lead, primary care registered nurses (RNs), social workers (SWs), medical office…
Added 45 mins ago
HM
Family Practitioner/General Practitioner
Health Match BC
Penticton, BC
- Internship
The Penticton UPCC consists of family physicians (FPs), nurse practitioners (NPs), registered nurse team lead, primary care registered nurses (RNs), social workers (SWs), medical office…
Added 45 mins ago
HM
Psychiatry
Health Match BC
Kamloops, BC
- Full-time
You’ll integrate your expertise with a multidisciplinary team that includes psychiatrists, psychologists, pediatricians, and social workers. Your collaborative efforts will place you at the…
Added 45 mins ago
SA
Senior Multi-unit Restaurant Operations Leader
SSP America
Richmond, BC
- Full-time
Join Our Team as a Senior Operations Manager – Food & Beverage!
Added 45 mins ago
C-
Commercial HVAC Service Technician
Captiveaire - Region 114 Western PA
Rivière-Saint-Jean, QC
- Full-time
Leader in the industry for over 40 years with innovative technologies, unmatched service, competitive pricing, and rapid lead times.
Added 45 mins ago
P
Inbound Business Development Representative
PheedLoop
Toronto, ON
- Full-time
As an Inbound Sales Development Representative at PheedLoop, you’ll play a key role in driving our growth. Working in a high-paced, dynamic environment, you’ll take ownership of our sales…
Added 45 mins ago
SN
Senior Accountant
Science North & Dynamic Earth
Sudbury, ON
- Full-time
Assign workloads, establish priorities, and support professional development within the team

KPMG Canada

Senior Coordinator, HR Delivery Centre - Offshore

Fredericton, NB, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 15, 2026
Experience: 3-5 years work experience in human resources or operations.
Posting language: English
Posted: Oct 17, 2026

Original job description

Overview

At KPMG in Canada, our people bring their unique perspectives to Canada’s most important challenges. Here, you can build momentum that reaches beyond our business, develop skills for the future, and take ownership of your career with support at every stage. Join a firm where your career can make a difference.

The HR Delivery Centre leverages onshore and offshore resources, outsourcing and HR Automation (RPA, AI and ServiceNow) (e.g. employee self-service) to deliver operational excellence in meeting SLAs including timeliness and accuracy, compliance and internal customer satisfaction.

The Senior Coordinator will share in the responsibility in the effective and efficient delivery of support to the Firm employees and Partners, retired employees and partners, HRLTs (including HRC/FHRLs), Centre of Excellence HR teams, hiring managers on general HR matters.

This position reports to the Manager, HR Service Delivery.

What You Will Do

40% - Operations management/ managing enquiries and correspondence

Act as the first point of escalation for the Offshore HRDC team in providing guidance to delivery efficient and accurate support surrounding National HR policy and program process or procedure questions.
Address routine questions directly, while escalating only complex or contentious matters to the Manager or Senior Manager, HR Delivery Centre, as necessary.
Lead daily team calls, summarizing takeaways and sharing’s back to the team via appropriate channels.
Support the prioritization and allocation of work for the team.
Case management support when volumes are high and/or on complex cases.

20% - Insights and reporting

Collect and analyze data measuring Service Level Agreements (SLAs) and KPIs of the work performed by the HRDC onshore team and identify areas for improvement, escalating breaches to the Manager, HR Service Delivery.
Present regular reports on service delivery performed to management.

15% - Quality control reviews

Conduct regular quality control reviews of HRDC processes
Supervise, coordinate and oversee the work and quality performed by the HRDC onshore team, working with established operational systems (i.e. Standard Operating Procedures (SOPs), and in line with set Key Performance Indicators (KPIs).

10% - Continuous improvement

Analyze HRDC processes to identify inefficiencies and recommend solutions for improvement.
Identify opportunities for automaton and/or offshoring and support the implementation of process improvements to enhance efficiency and contribute to service delivery optimization goals
Support change initiatives related to service delivery optimization, ensuring smooth transitions and minimal disruption and communicate changes effectively to the HRDC team and stakeholders, addressing any concerns or resistance.

10% - Document management

Support the creation and maintenance of HRDC onshore Standard Operating Procedures (SOPs) and knowledge articles, compliant with Firm policies and procedures
Create and maintain process maps to visualize workflows and enhance understanding of HRDC operations.
Cascade updated SOPs, knowledge articles and process updates to the team via appropriate channels.
Leverage established communication protocols to facilitate smooth information flow within the team and with stakeholders.

10% - Organizational capability building

Provide coaching to the HRDC onshore team members to develop their skills and ensure the team is trained on standardized processes and tools.

5% - Other projects/duties as assigned.

What You Bring To The Role

Bachelors or post-graduate degree in HR, operations or related field.
CHRP or CHRLP designation preferred.
3-5 years work experience in human resources or operations.
Specialized knowledge of HR policies and programs.
Excellent English (oral and written) communication skills, French communication skills an asset.
Service delivery focus - experience in roles that emphasize service delivery or a shared services model.
Supervisory / team lead experience preferable.
Contributes to process and operational improvements and manage related change management activities.
Knowledge and experience related to the development, compilation, analysis and presentation of data, reports, and documentation of workflow processes.
Perform well under pressure and demonstrate adaptability in managing unexpected situations.
Demonstrate strong leadership and relationship building skills and the ability to work well both independently and in a team environment.
Strong interpersonal, organizational, analytical, decision making, problem solving, verbal and written communication skills.
Proficiency with MS Office and case management technology.
Knowledge and experience with automated technologies in HR processes (i.e. Blue Prism, ServiceNow, AI) an asset.

KPMG Ontario Region Pay Range Information

The expected base salary range for this position is $55,000 to $82,000 and may be eligible for bonus awards. The determination of an applicant’s base salary within this range is based on the individual’s location, skills & competencies, and unique qualifications. In addition, KPMG offers a comprehensive and competitive Total Rewards program.

KPMG BC Region Pay Range Information

The expected base salary range for this position is $55,000 to $82,000 and may be eligible for bonus awards. The determination of an applicant’s base salary within this range is based on the individual’s location, skills & competencies, and unique qualifications. In addition, KPMG offers a comprehensive and competitive Total Rewards program.

KPMG NB Region Pay Range Information

The expected base salary range for this position is $55,000 to $82,000 and may be eligible for bonus awards. The determination of an applicant’s base salary within this range is based on the individual’s location, skills & competencies, and unique qualifications. In addition, KPMG offers a comprehensive and competitive Total Rewards program. For internal Applicants - For more information about the expected base salary range for this position, see the FY27 Total Cash Ranges on HR on Demand.

Providing you with the support you need to be at your best

Our Values, The KPMG Way

Integrity, we do what is right | Excellence, we never stop learning and improving | Courage, we think and act boldly | Together, we respect each other and draw strength from our differences | For Better, we do what matters

KPMG in Canada is a proud equal opportunities employer and we are committed to creating a respectful, inclusive and barrier-free workplace that allows all of our people to reach their full potential. A diverse workforce is key to our success and we believe in bringing your whole self to work. We welcome all qualified candidates to apply and hope you will choose KPMG in Canada as your employer of choice.

Adjustments and accommodations throughout the recruitment process

At KPMG, we are committed to fostering an inclusive recruitment process where all candidates can be themselves and excel. We aim to provide a positive experience and are prepared to offer adjustments or accommodations to help you perform at your best. Adjustments (informal requests), such as extra preparation time or the option for micro breaks during interviews, and accommodations (formal requests), such as accessible communication supports or technology aids, are tailored to individual needs and role requirements. You will have an opportunity to request an adjustment or accommodation at any point throughout the recruitment process. If you require support, please contact KPMG’s Employee Relations Service team by calling 1-888-466-4778.

AI Usage

We embrace the use of artificial intelligence (AI) to enhance the candidate experience and streamline our recruitment processes. AI tools may help with organizing applications or surfacing relevant qualifications. However, no hiring decisions are made using AI. Every hiring decision is made by our hiring managers and recruitment professionals, who are equipped with training that empowers them to use these tools responsibly. AI technologies used in our recruitment process undergo detailed risk assessments, including security and privacy requirements, that align with KPMG’s Trusted AI framework.

We believe technology should empower human judgment, not replace it. It’s one of the many ways we’re delivering on our vision of being a technology-first, people-driven firm.

Apply About employer

More about this job

Responsibilities

Oversee daily HR service delivery operations, guide the offshore team, support escalated cases, and monitor service levels, reporting, and quality. Improve processes through automation and offshoring opportunities, maintain procedures and workflow documentation, and coach team members.

Requirements

A bachelor’s or postgraduate degree in HR, operations, or a related field is requested, with a CHRP or CHRLP designation preferred. Candidates should have 3–5 years of HR or operations experience, knowledge of HR policies and service delivery, and strong leadership, analytical, communication, and process-improvement skills.

Skills

Human Resources Policy Knowledge
HR Service Delivery
Shared Services
Team Leadership
Coaching
Case Management
Service Level Agreement Monitoring
KPI Reporting
Data Analysis
Quality Control
Process Improvement
Change Management
Standard Operating Procedures
Workflow Documentation
Communication
Microsoft Office

Visa sponsorship

Not detected in the job text

Keywords

Human Resources
HR Delivery Centre
HR Service Delivery
Shared Services
HR Policies
Service Level Agreements
Key Performance Indicators
Case Management
Quality Control
Data Analysis
Reporting
Process Improvement
Change Management
Automation
Offshoring
Robotic Process Automation
Artificial Intelligence
ServiceNow
Blue Prism
Standard Operating Procedures
Knowledge Articles
Process Mapping
Microsoft Office
CHRP
CHRLP

Report this job