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Added 4 mins ago
Lead Apprenticeship, Training
Elk Valley Resources
Sparwood, BC
$123,000 to $144,000 CAD / year
Reporting to the Manager, Training & Development, the Lead Apprenticeship, Training professional leads EVR's Heavy Duty Equipment Technician (HDET) Apprenticeship Program, combining…
Added 18 mins ago
Clinic Manager – Thornhill, Ontario
MedSleep
Vaughan, ON
Full-time
Clinic Manager – Thornhill, OntarioMedSleep was founded in 2004 out of a genuine passion for sleep medicine, and that spirit has grown into an entrepreneurial, fast-expanding national team…
Added 18 mins ago
Clinic Manager – Etobicoke, Ontario
MedSleep
Toronto, ON · Etobicoke, ON
Full-time
Clinic Manager – Etobicoke, OntarioMedSleep was founded in 2004 out of a genuine passion for sleep medicine, and that spirit has grown into an entrepreneurial, fast-expanding national team…
Added 18 mins ago
QE Program Manager
Apptoza Inc.
Toronto, ON
Contract
We are looking for an experienced QE Program Manager to manage and coordinate quality engineering and testing programs. The candidate will be responsible for leading testing teams, ensuring…
Added 18 mins ago
Lead Apprenticeship, Training
Elk Valley Resources
Sparwood, BC
$123,000 to $144,000 CAD / year
Full-time
Reporting to the Manager, Training & Development, the Lead Apprenticeship, Training professional leads EVR's Heavy Duty Equipment Technician (HDET) Apprenticeship Program, combining…
Added 18 mins ago
Seed Logistics Manager
Tilray Brands, Inc.
Ste. Agathe, MB
Full-time
The Seed Production Manager establishes relationships with growers and associated industry and increasing the scope of their agronomic knowledge base resulting in their success and an…
Added 18 mins ago
JR-210934 Project Manager Senior / Delivery Lead
Customertimes
Mississauga, ON
Full-time
The client provides the Project Manager, Scrum Master, Business Analyst, and QA, and executes SIT and UAT. You own everything Customertimes delivers into that structure - which means…
Added 18 mins ago
Administrative Clerk
ASCO Restoration Services Inc.
Hawkesbury, ON
$45,000 to $60,000 CAD / year
Full-time
…filing, coordinating and management, to safely and successfully delivery each projects within required timelines and budgetary constraints in order to meet the continuing growth and profit…
Added 18 mins ago
Waitstaff
Shannex Incorporated
Bedford, NS
Part-time
Comprehensive health, vision, and dental benefits plan including an Employee and Family Assistance Program
Added 18 mins ago
Environmental Compliance Specialist
Tk̓emlúps te Secwépemc
Kamloops, BC
Full-time
…Authority under the Reserve Land and Environmental Management Program…
Added 18 mins ago
Technical Program Manager (Capital market) With Treasury Management experience With Payments and deposit
VySystems
Toronto, ON
Full-time
Technical Program Management and Enterprise Integration Delivery.
Added 18 mins ago
Lead Solution Architect
Legislative Assembly of Ontario / Assemblée législative de l’Ontario
Toronto, ON
Full-time
…Branch. As a valued member of our team, reporting directly to the Manager, Digital Solutions, you will collaborate closely with a dynamic group of developers, and with stakeholders across…
Added 18 mins ago
Clinic Manager
MedSleep
Toronto, ON · Etobicoke, ON
Full-time
…across Canada. We're looking for an experienced, hands-on Clinic Manager to lead day-to-day operations at our Etobicoke, Ontario clinic – someone who can balance strong leadership with a…
Added 18 mins ago
Clinic Manager
MedSleep
Markham, ON
Full-time
…across Canada. We're looking for an experienced, hands-on Clinic Manager to lead day-to-day operations at our Thornhill, Ontario clinic – someone who can balance strong leadership with a…
Added 18 mins ago
Occupational Therapist - Occupational Therapy Corporate
William Osler Health System
Toronto, ON · Etobicoke, ON
Full-time
…offer you incredible exposure to best-in-class health care delivery and challenging hands-on opportunities to stay at the top of your…
Added 18 mins ago
Clinic Manager
MedSleep
Ottawa, ON
Full-time
…across Canada. We're looking for an experienced, hands-on Clinic Manager to lead day-to-day operations at our Ottawa, Ontario clinic – someone who can balance strong leadership with a…
Added 18 mins ago
Clinic Manager
MedSleep
Perth, ON
Full-time
…across Canada. We're looking for an experienced, hands-on Clinic Manager to lead day-to-day operations at our Perth, Ontario clinic – someone who can balance strong leadership with a…
Added 18 mins ago
Director HR Employee Service Centre
Extendicare
Markham, ON
Full-time
…services function. The Director defines and deploys the service delivery model, including tiered workflows, service level agreements (SLAs), and KPI frameworks that drive consistent,…
Added 18 mins ago
Sr Operations Supervisor
DHL Express
Mount Hope, ON
Full-time
What makes DHL great? Our People! We know each employee’s individual contributions make us the #1 Express Delivery and Logistics Company in the world.
Added 18 mins ago
Sales Manager
Michaels Stores
Prince Albert, SK
Part-time
Store - PRINCE ALBERT, SKThe Sales Manager leads and champions a high-performing selling culture across the store, driving strong sales results and an engaging customer experience. This…
Added 18 mins ago
Sales manager PT
Michaels Stores
Toronto, ON
Part-time
Store - TOR-SCARBOROUGH/WEST, ONThe Sales Manager leads and champions a high-performing selling culture across the store, driving strong sales results and an engaging customer experience.…
Added 18 mins ago
Framing Manager
Michaels Stores
Toronto, ON
Full-time
Leads the delivery of high-quality custom framing solutions to our customers on time by planning workload in partnership with the Store Manager
Added 18 mins ago
Equipment Rental Specialist
Sunbelt Rentals, Inc.
Okotoks, AB
Full-time
…roles may include supporting the logistic of dispatch equipment delivery and training other team…
Added 18 mins ago
Bilingual ADP Sales Manager
Sun Life
Toronto, ON · ON · Montreal, QC · Quebec, QC · Sun Life Montreal Metcalfe
Full-time
…helping new advisors build successful careers? The ADP Sales Manager plays a critical role in supporting the growth, productivity and readiness of advisors within Sun Life’s Advisor…
Added 18 mins ago
Manager, Financial Operations
Government of Alberta
AB
Reporting to the Director, Financial Reporting and Operations, the Manager, Financial Operations provides ministry-wide leadership and oversight for financial compliance, operational…

KPMG

Operational Resilience Manager, Global Chief Operating Officer Team

ON, Canada
UNAVAILABLE, Toronto, ON, M5H 2S5, Canada

Job type: Full-time
Apply by: Sep 24, 2027
Experience: Bachelor’s degree from an accredited college or university or 5 years equivalent work experience
Posting language: English
Posted: Sep 24, 2026

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Original job description

Overview

At KPMG in Canada, our people bring their unique perspectives to Canada’s most important challenges. Here, you can build momentum that reaches beyond our business, develop skills for the future, and take ownership of your career with support at every stage. Join a firm where your career can make a difference.

The Office of the Global Chief Operating Officer drives the execution of the Collective Strategy to achieve our ambition to become the most trusted and trustworthy professional services firm and grow market share. We also have responsibility for the operations of KPMG International and for strategic transformations, as well as driving alignment between KPMG member firms, functions and sectors across the KPMG network.

The pillars of the Office of the Global COO now include Collective Strategy, Investments & Growth, Business Resilience & Crisis Management (including KPMGI Global Security), and the KPMG Delivery Network.

What you will do

Manage the adoption of operational resilience standards, controls, methodologies, and evidence expectations across Global Functions, Member Firms, and third-party delivery teams, including annual conformance activity, status reporting, issue tracking, and remediation follow-up
Plan, coordinate, deliver, and evaluate business resilience exercises (e.g., table-tops), including scenario development, participant coordination, lessons learned, and improvement reporting
Maintain and improve operational resilience, incident management, and crisis management frameworks, including plans, protocols, processes, playbooks, procedures, templates, and supporting guidance
Support operational resilience risk horizon scanning by consolidating inputs, assessing and prioritizing disruption risks, developing scenario analysis, updating response strategies, and preparing reports for KPMGI stakeholders
Coordinate the Global Business Resilience Community through agenda planning, presenter coordination, session materials, recap communications, SharePoint updates, and knowledge sharing across Member Firms and KPMGI teams
Provide operational support during incidents and crises, including meeting coordination, action tracking, documentation, and escalation support aligned with KPMGI’s crisis management framework

What you bring to the role

Minimum five years of experience in operational resilience, business continuity, crisis management, risk management, technology resilience, third-party resilience, or related discipline
Bachelor’s degree from an accredited college or university or 5 years equivalent work experience
Understanding of critical business services, impact tolerances, business continuity, IT disaster recovery, crisis management, third-party resilience, incident management, exercise design, and lessons learned processes along with familiarity on relevant standards and frameworks, such as ISO 22301, ISO 22398, NIST-aligned practices, or DORA, is preferred
Experience coordinating cross-functional programs, maintaining standards or framework documentation, tracking issues and actions, engaging internal and third-party delivery teams, and overseeing delivery quality, timelines, and outcomes against agreed expectations
Strong stakeholder management and communication skills, with experience building trusted relationships, working effectively with global teams, managing competing priorities, and influencing outcomes through clear communication, consistent follow-up, and practical problem-solving across functions, geographies, and levels of seniority
Proficiency with Microsoft 365 tools, including SharePoint, Teams, OneDrive, Outlook, PowerPoint, and Excel, to support collaboration, coordination, information management, and reporting along with experience with Power BI dashboards and the responsible use of AI-enabled tools for analysis, process improvement, scenario development, or resilience planning is preferred

KPMG Ontario Region Pay Range Information

The expected base salary range for this position is $74,000 to $105,000 and may be eligible for bonus awards. The determination of an applicant’s base salary within this range is based on the individual’s location, skills & competencies, and unique qualifications. In addition, KPMG offers a comprehensive and competitive Total Rewards program.

Providing you with the support you need to be at your best

Our Values, The KPMG Way

Integrity, we do what is right | Excellence, we never stop learning and improving | Courage, we think and act boldly | Together, we respect each other and draw strength from our differences | For Better, we do what matters

KPMG in Canada is a proud equal opportunities employer and we are committed to creating a respectful, inclusive and barrier-free workplace that allows all of our people to reach their full potential. A diverse workforce is key to our success and we believe in bringing your whole self to work. We welcome all qualified candidates to apply and hope you will choose KPMG in Canada as your employer of choice.

Adjustments and accommodations throughout the recruitment process

At KPMG, we are committed to fostering an inclusive recruitment process where all candidates can be themselves and excel. We aim to provide a positive experience and are prepared to offer adjustments or accommodations to help you perform at your best. Adjustments (informal requests), such as extra preparation time or the option for micro breaks during interviews, and accommodations (formal requests), such as accessible communication supports or technology aids, are tailored to individual needs and role requirements. You will have an opportunity to request an adjustment or accommodation at any point throughout the recruitment process. If you require support, please contact KPMG’s Employee Relations Service team by calling 1-888-466-4778.

AI Usage

We embrace the use of artificial intelligence (AI) to enhance the candidate experience and streamline our recruitment processes. AI tools may help with organizing applications or surfacing relevant qualifications. However, no hiring decisions are made using AI. Every hiring decision is made by our hiring managers and recruitment professionals, who are equipped with training that empowers them to use these tools responsibly. AI technologies used in our recruitment process undergo detailed risk assessments, including security and privacy requirements, that align with KPMG’s Trusted AI framework.

We believe technology should empower human judgment, not replace it. It’s one of the many ways we’re delivering on our vision of being a technology-first, people-driven firm.

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More about this job

Responsibilities

The Operational Resilience Manager will manage the adoption of resilience standards, controls, and methodologies across global functions and member firms. They will also coordinate business resilience exercises, maintain crisis management frameworks, and provide operational support during incidents.

Requirements

Candidates must have at least five years of experience in operational resilience, business continuity, or a related risk management discipline. A bachelor's degree or equivalent work experience is required, along with strong stakeholder management and communication skills.

Skills

Operational resilience
Business continuity
Crisis management
Risk management
Technology resilience
Third-party resilience
Incident management
Stakeholder management
Communication skills
Microsoft 365
SharePoint
Power BI
Scenario analysis
Project coordination
Process improvement

Benefits

Bonus awards
Total rewards program

Visa sponsorship

Not detected in the job text

Keywords

Operational Resilience
Business Continuity
Crisis Management
Risk Management
ISO 22301
ISO 22398
NIST
DORA
Microsoft 365
SharePoint
Power BI
Scenario Analysis
Incident Management
Third-party Resilience
Global Functions
Strategic Transformation
Compliance
Reporting
Stakeholder Engagement
AI-enabled tools

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