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Added 2 mins ago
KC
Senior Manager, Financial Due Diligence, Transaction Services
KPMG Canada
Halifax, NS
- Full-time
Within KPMG’s Transaction Services practice, our Deal Advisory professionals provide financial due diligence services on behalf of our clients to help drive value from M&A (Mergers &…
Added 4 mins ago
Senior Estimator
WSP
Laval, QC
…will support WSP's national Energy, Resources and Industry Project Controls team as a bilingual Senior Estimator. You will bring strategic cost insight to complex industrial, mining, oil…
Added 1 hour ago
BJ
Specialist, Experience Management
Bennett Jones
Calgary, AB
- Full-time
…across the firm, including lawyers, and stakeholders in the Client and Business Development, IT and Finance departments. As the firm grows, this role may also provide guidance to future…
Added 1 hour ago
N
Associate, Cost Monitoring
Newmark
Toronto, ON
- Full-time
Lead the assessment of client requirements, conduct project reviews and deal with issues efficiently and effectively.
Added 1 hour ago
C
IT Procurement Category Manager
Co-operators
Burlington, ON · Guelph, ON · Mississauga, ON · Toronto, ON
- Full-time
We are a leading Canadian financial services co-operative committed to being a catalyst for a sustainable and resilient society and our team is essential to deliver on this strategy. That’s…
Added 1 hour ago
E
Electrical Designer, Mining
EXP
Brampton, ON
- Full-time
Work closely with our lead engineer and staff designers to design and draft accurate drawing packages
Added 1 hour ago
E
Senior Electrical Designer, Mining
EXP
Brampton, ON
- Full-time
Work closely with our lead engineer and staff designers to design and draft accurate drawing packages
Added 1 hour ago
Manager, Enterprise
BrainStation
Toronto, ON
This is transformation work, and you will be accountable for it. You will lead engagements end to end, own the client relationship day to day, set the strategic direction of the work, and…
Added 1 hour ago
A
Chargé De Projets - Project Manager
Actalent
MB · Saint-Laurent, MB
- $40 to $55 CAD / hour
- Contract
Added 1 hour ago
SM
RQ11685 – Software Developer – Back End – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
Report status to and follow the overall direction of the Project Manager and/or Lead Technical Coordinator.
Added 1 hour ago
SM
RQ00821 – Solution Architect – CRM – Intermediate
S M Software Solutions Inc
Toronto, ON
- Internship
…full lifecycle implementation. The successful candidate will lead functional and technical solution development, collaborate with City divisions and vendors, oversee implementation…
Added 1 hour ago
SM
RQ00756 – Business Analyst – Senior
S M Software Solutions Inc
Toronto, ON
- Full-time
…business requirements, conducting business modelling, supporting project planning, engaging stakeholders, and developing effective I&IT solutions aligned with business needs, organizational…
Added 1 hour ago
SM
RQ11482 – Business Analyst – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
Lead and conduct business analysis to assess client business problems and opportunities, documenting business requirements to determine appropriate I&IT solutions. This includes using UML…
Added 1 hour ago
A
Delivery Manager IT Redevelopment IMIT
Affinity
Surrey, BC
- Contract
On behalf of our public-sector client, Affinity is seeking a Delivery Manager IT Redevelopment IMIT to lead integrated IT delivery for the New Surrey Hospital and BC Cancer Centre…
Added 2 hours ago
GD
Employment Services Manager - Apprenticeship - Saskatoon
Gabriel Dumont Institute
Saskatoon, SK
- Full-time
Responsibilities: The Employment Services Manager – Apprenticeship will provide strategic, operational, and program leadership for GDI Training & Employment’s Indigenous apprenticeship…
Added 3 hours ago
RB
Associate Director - Lead Production Services Support, Fixed Income
Royal Bank of Canada
Toronto, ON
- Full-time
We are seeking an experienced highly motivated Lead Production Services Support Analyst for our Capital Markets, QTS, and Fixed Income Production Application Support team. You will be…
Added 4 hours ago
Project Manager I
City of Vancouver
Vancouver, BC
Works closely with the client’s team, SCADA team, and Technology Services to finalize requirements and project scope, to warranty a quality system is installed and tested to design…
Added 4 hours ago
AC
Spécialiste En Approvisionnement
Aston Carter
Quebec, QC
- $100,000 to $140,000 CAD / year
- Full-time
Le spécialiste en approvisionnement soutient la gestion des sources, des contrats et des fournisseurs pour les biens et services nécessaires aux opérations et programmes de construction…
Added 4 hours ago
GC
Geomodeller/Structural Geologist
GEI Consultants, Inc.
Barrie, ON
- Full-time
With several offices across North America, we offer a range of engineering, science, and technical consulting services. Our range of expertise, project types, and culture make us the choice…
Added 4 hours ago
WI
Project Manager, Transportation Engineering
WSP in Canada
Vancouver, BC
- Full-time
Lead multidisciplinary teams through planning, design, and construction phases, ensuring projects meet client expectations and WSP standards.
Added 4 hours ago
CS
Emergency and Continuity Management Specialist
CCEM Strategies Ltd.
Vancouver, BC
- Full-time
As an Emergency and Continuity Management Specialist, you will lead the development, implementation, and maintenance of comprehensive and customized emergency management and business…
Added 4 hours ago
TC
Business Process Design Senior Analyst
The Citco Group Limited
Halifax, NS
- Full-time
…team in driving transformational initiatives. You will (a) lead data gathering and complex analysis; (b) create detailed process documentation and recommendations; (c) manage project…
Added 4 hours ago
WI
Project Manager, Transportation Engineering
WSP in Canada
Langley (District), BC · City of Langley, BC
- Full-time
Lead multidisciplinary teams through planning, design, and construction phases, ensuring projects meet client expectations and WSP standards.
Added 4 hours ago
PC
Senior Environmental Field Specialist
PIR-a Consulting Corp.
AB · Alberta, Canada
- Other
…an opportunity for the right person to grow into a broader project coordination or project management role over time. As PIR-a’s client base and project workload expand, you could take on…
Added 4 hours ago
A
People Partner
Arup
Toronto, ON
- Full-time
Conduct exit interviews and coordinate overall exit process with People Services team

KPMG

Senior Consultant, ServiceNow

UNAVAILABLE, Montreal, QC, H3A 0A3, Canada

Full-time

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Job details

Job type: Full-time
Apply by: Oct 13, 2027
Posting language: English
Posted: Oct 13, 2026

Original job description

Overview

At KPMG in Canada, our people bring their unique perspectives to Canada’s most important challenges. Here, you can build momentum that reaches beyond our business, develop skills for the future, and take ownership of your career with support at every stage. Join a firm where your career can make a difference.

KPMG’s Technology Consulting Advisory Practice strives to deliver business benefits from a broad range of technologies, helping our clients develop high-performing IT functions and leverage investments in current systems to deliver significant business value.

We help clients define their Information Management / IT / Digital strategy and assist them through the entire technology and digital transformational journey, in order for them to become a digitally connected enterprise. We help CIOs make their function future ready.

Our skills in IT strategy and systems implementation help clients execute their transformation strategies with the technology best suited to their business, data and information requirements.

Our Enterprise Solutions Practice are seeking a dynamic Technical Lead for our ServiceNow team nationally. We are looking for candidates that have a passion for service management and automation, hands-on experience with technology, strong communication skills, able to see the big picture and fit with our culture.

What you will do

As a Technical Lead in our ServiceNow practice, you will use your strong business acumen and be a key member of a high performing team. You’ll be learning from some of the best in the industry and growing your personal skillset by:

Design and implement a comprehensive ServiceNow solution.
Assist in client ServiceNow architecture design.
Coach and support a team of junior developers.
Lead ServiceNow implementation engagement projects.
Establish and implement best practices for processes and configurations to enhance efficiency and effectiveness.
Ensure timely engagement management, delivering client deliverables on time, within budget, and with high quality.
Assist in client pursuits and proposal development with support from senior leadership, collaborating with KPMG leaders to create thought leadership, white papers, and other intellectual assets.
Work with clients to assess current-state processes and tools, define ServiceNow requirements, and develop and configure the ServiceNow platform.
Support the team responsible for the implementation and administration of the ServiceNow installation, including managing system configurations, gathering and documenting user and process requirements, developing workflow customizations, and performing quality assurance testing.

What you bring to the role

Minimum of 3 to 5 years of experience with ServiceNow.
At least 2 years of experience in a technical lead role.
Proven experience in leading a team of direct reports and the ability to mentor junior staff.
ServiceNow certifications will be strongly considered.
Proficient in ServiceNow scripting using JavaScript, HTML, CSS, XML, and REST/SOAP web services.
Understanding and experience with Business Rules, Script Includes, UI Actions, and all scripted components of ServiceNow.
Ability to customize the ServiceNow user interface and Service Portal using UI pages, CMS, CSS, and Service Portal widgets.
Knowledgeable in integrations and migrations.
Strong understanding of ServiceNow administration settings, with extensive functional and technical expertise of the platform, and experience in delivering medium to large-scale implementations.
Proven ability to troubleshoot technical issues effectively.
Experience working in a client-facing role with both technical and functional stakeholders, demonstrating strong relationship management skills and a passion for client satisfaction and delivery excellence.
Demonstrated ability to develop workshop presentations and process documentation, with advanced skills in Microsoft Visio, PowerPoint, and Word.
Bachelor’s degree in computer science, Computer Engineering, or a related technical field from an accredited college or university, or equivalent work experience. A master’s degree in information systems, MBA, or other related fields is an asset.
Strong problem-solving and troubleshooting skills.
Excellent oral and written communication skills, including presentation skills.

Providing you with the support you need to be at your best

Our Values, The KPMG Way

Integrity, we do what is right | Excellence, we never stop learning and improving | Courage, we think and act boldly | Together, we respect each other and draw strength from our differences | For Better, we do what matters

KPMG in Canada is a proud equal opportunities employer and we are committed to creating a respectful, inclusive and barrier-free workplace that allows all of our people to reach their full potential. A diverse workforce is key to our success and we believe in bringing your whole self to work. We welcome all qualified candidates to apply and hope you will choose KPMG in Canada as your employer of choice.

Adjustments and accommodations throughout the recruitment process

At KPMG, we are committed to fostering an inclusive recruitment process where all candidates can be themselves and excel. We aim to provide a positive experience and are prepared to offer adjustments or accommodations to help you perform at your best. Adjustments (informal requests), such as extra preparation time or the option for micro breaks during interviews, and accommodations (formal requests), such as accessible communication supports or technology aids, are tailored to individual needs and role requirements. You will have an opportunity to request an adjustment or accommodation at any point throughout the recruitment process. If you require support, please contact KPMG’s Employee Relations Service team by calling 1-888-466-4778.

AI Usage

We embrace the use of artificial intelligence (AI) to enhance the candidate experience and streamline our recruitment processes. AI tools may help with organizing applications or surfacing relevant qualifications. However, no hiring decisions are made using AI. Every hiring decision is made by our hiring managers and recruitment professionals, who are equipped with training that empowers them to use these tools responsibly. AI technologies used in our recruitment process undergo detailed risk assessments, including security and privacy requirements, that align with KPMG’s Trusted AI framework.

We believe technology should empower human judgment, not replace it. It’s one of the many ways we’re delivering on our vision of being a technology-first, people-driven firm.

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More about this job

Responsibilities

The Technical Lead will design and implement comprehensive ServiceNow solutions while leading implementation projects and coaching junior developers. They will also collaborate with clients to define requirements, manage system configurations, and ensure high-quality project delivery.

Requirements

Candidates must have 3 to 5 years of ServiceNow experience, including at least 2 years in a technical lead role. A bachelor's degree in a technical field is required, along with proficiency in ServiceNow scripting and web services.

Skills

ServiceNow
JavaScript
HTML
CSS
XML
REST
SOAP
Technical leadership
Team management
IT strategy
System implementation
Business process analysis
Requirement gathering
Quality assurance
Project management

Visa sponsorship

Not detected in the job text

Keywords

ServiceNow
Technical Lead
JavaScript
HTML
CSS
XML
REST
SOAP
IT Strategy
Digital Transformation
Business Rules
Script Includes
UI Actions
Service Portal
System Administration
Consulting
Project Management
Quality Assurance
Enterprise Solutions
Cloud Computing
Software Development
Integration
Migration
Process Improvement
Client-facing

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