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Added 10 mins ago
Solution Architect III, Platform, FSI, Google Cloud
Google
Toronto, ON
10 years of experience with cloud native architecture in a customer-facing or support role.
Added 10 mins ago
Platform Solution Architect III, Google Cloud
Google
Calgary, AB · Vancouver, BC
10 years of experience with cloud native architecture in a customer-facing or support role.
Added 26 mins ago
P
Mortgage Agent
Pineapple
ON · Ontario, Canada
- Full-time
…training or an experienced professional seeking unparalleled support, our platform, support, and culture is built to scale your business with speed, intelligence, and…
Added 55 mins ago
NT
UX/UI Designer, HCI & Interaction Design
NEARSOURCE TECHNOLOGIES
Toronto, ON
- Full-time
…research, and interaction design to advance a research-driven platform for intelligent construction workflows. The role focuses on transforming complex project data into intuitive,…
Added 1 hour ago
I
Winter 2027: Software Developer Co-op, Front End (8 months)
Intuit
Toronto, ON
- Internship
Support our tools and pipelines: Help maintain and improve our CI/CD pipelines and developer tooling.
Added 1 hour ago
PD
Amazon Marketplace Specialist
Pilothouse Digital
Remote, Canada
- Full-time
- Remote
Strong Excel or Google Sheets skills, with the ability to analyze performance data and turn it into actionable recommendations
Added 2 hours ago
AI Outcome Customer Developer, Forward Deployed Development
Google
Toronto, ON
As an AI Outcome Customer Developer in our GTM AI Tech organization, you work as an enterprise architect, technical debugger, development liaison and technical delivery manager. You will…
Added 2 hours ago
Product Enablement Developer, Billing, Google Cloud
Google
Waterloo, ON
Cloud Billing Support resolves Billing issues by driving improvements at scale across all Cloud customers. We remove friction from the Cloud Billing ecosystem by advocating for product…
Added 2 hours ago
C
Senior Presales Engineer
ChapsVision
Montreal, QC
- Full-time
Added 2 hours ago
Q
Machine Learning Engineer, Frameworks & Performance (New Grad to Principal level)
Qualcomm
Markham, ON
- Full-time
Today, more intelligence is moving to end devices, and mobile is becoming the pervasive AI platform. Building on the smartphone foundation and the scale of mobile, Qualcomm envisions making…
Added 2 hours ago
NE
Global Director of Impact & Knowledge Management
New Energy Nexus
Remote, Canada
- Full-time
- Remote
The Director will support country teams and global programs by making impact work practical and useful with: clear definitions, light-touch templates, and practical coaching, plus visible…
Added 3 hours ago
SP
Bilingual Customer Success Manager (French/English-Speaking)
Salesforce Partner Canada
Montreal, QC
- Full-time
…wealth management, and other financial services organizations to support digital transformation, regulatory compliance, and improved customer and member outcomes through the Salesforce…
Added 4 hours ago
C
AI Architect
Coforge
Canada
- Contract
…build an enterprise-grade, AI-enhanced software engineering platform that improves developer productivity, code quality, and engineering…
Added 5 hours ago
M
RQ11824 - IT Enterprise Architect/Strategist - Senior
Maarut
Toronto, ON
- Contract
strategy including systems, processes and required data.
Added 6 hours ago
O
Sr. Software Developer
OpenText
Richmond Hill, ON
- Full-time
…with modernization and long-term product health. You will also support modernization initiatives for OpenText’s XDDS fax platform, working across its established codebase while helping move…
Added 6 hours ago
R
Associate Director – Commodity Local Market Risk
RBC
Toronto, ON
- Full-time
Facilitate Stakeholder Collaboration: Coordinate across multiple stakeholders to support project-related tasks, including large-scale initiatives like risk modernization and ad-hoc requests…
Added 6 hours ago
M
RQ11828 - Software Developer - Intermediate
Maarut
Toronto, ON
- Contract
the Ontario Data Platform (ODP), which is being developed as the enterprise
Added 6 hours ago
RB
Network Operations Analyst
Royal Bank of Canada
Toronto, ON
- Full-time
Coordinate with IT support teams and Disaster Recovery teams to develop, document, test, and continuously improve Data centre runbooks and recovery procedures.
Added 7 hours ago
J
Lead Product Manager, Agent Runtime & Evals
Jobgether
Canada
- Full-time
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential…
Added 7 hours ago
ID
AI Deployment Strategist
Intellect Design Arena Ltd
Toronto, ON
- $140,000 to $160,000 CAD / year
- Full-time
…problems. You will work closely with clients, AI/ML Engineers, Data Engineers, Product teams, and business stakeholders to identify high-value AI use cases and translate them into scalable…
Added 7 hours ago
T
Quality Assurance Engineer
Trulioo
Remote, Canada
- $85,000 to $95,000 CAD / year
- Full-time
- Remote
Picture yourself at the forefront of innovation, contributing to our award-winning platform that enables organizations worldwide to quickly onboard customers, optimize costs and combat…
Added 8 hours ago
R|
Programmer
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
Develop and maintain CI/CD pipelines to support reliable development, testing, and deployment workflows.
Added 8 hours ago
AC
Intermediate Accountant - Asset Management
Agentis Capital
Toronto, ON
- Full-time
Agentis Asset Management is a business segment of Agentis Capital Partners, which operates a synergistic platform across four main business segments: Agentis Capital Partners (principal…
Added 8 hours ago
K
Assistant Store Manager - Halifax Shopping Centre
Knix
Halifax, NS
- Full-time
Health - Health benefits program that starts on your first day, and access to a mental health & wellness platform that offers therapy and coaching sessions
Added 9 hours ago
SM
IT System Administrator
Swish Maintenance Limited
Peterborough, ON
- Full-time
The position plays a key role in ensuring system availability, network connectivity, data integrity, and cybersecurity readiness. Responsibilities include proactively identifying and…

KPMG

Senior Consultant, ServiceNow

ON, Canada
UNAVAILABLE, Kitchener, ON, N2G 0E1, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Oct 29, 2027
Experience: At least 3 years of experience in a similar role ;
Posting language: English
Posted: Oct 29, 2026

Original job description

Overview

At KPMG in Canada, our people bring their unique perspectives to Canada’s most important challenges. Here, you can build momentum that reaches beyond our business, develop skills for the future, and take ownership of your career with support at every stage. Join a firm where your career can make a difference.

As a ServiceNow Global Elite Partner, we have more than 1,700 ServiceNow experts worldwide and are experiencing strong growth. Our ServiceNow practice stands out thanks to its exceptional experience, combining our expertise on the platform with in-depth business expertise that complements our projects. This allows us to offer clients an unparalleled experience, enabling them to successfully achieve their goals.

Our IT strategy and systems implementation skills help customers execute their transformation strategies with the technology best suited to their business, data, and information needs.

This is a superb opportunity to join a dynamic, growing team with clear differentiators in the market. We have the opportunity to work on exciting, challenging projects that will allow you to develop to new levels.

What you will do

As a senior consultant in our ServiceNow practice, you will learn from the best in the industry and develop your personal skills by:

Working with clients to assess current processes and tools, define ServiceNow requirements, and develop and configure the ServiceNow platform;
Conducting and participating in studies, as well as positioning, feasibility, and detailed design phases, and making appropriate technology recommendations;
Deploying ServiceNow, including managing system configurations, gathering and documenting user and process requirements, developing workflow customizations, and performing quality assurance and user acceptance testing;
Coordinate operational activities required to ensure the quality, performance, reliability, availability, and continuous improvement of technology systems and solutions;
Establish long-term business relationships with client staff and senior management through engagements and networks in professional organizations;
Taking responsibility for client deliverables by leading engagements and teams to successful outcomes, focusing on supporting your team, client needs, and value creation;
Developing your technical and analytical expertise by delivering high-quality results on time and proactively identifying and resolving project issues;
Working with KPMG senior leaders to understand, improve, and integrate service offerings across operations;
Reviewing and approving detailed quality and testing strategies for targeted application teams;
Developing or performing technical review of test cases and scripts;
Participating in quality review meetings;
Rigorously execute the tests (manual and automated) assigned to them;
Follow up on test results with the application teams involved;
Collaborate on project anomaly management;
Analyze risks. Write various reports, propose solutions, make recommendations, and provide consulting support in implementing these recommendations;
Prepare and recommend action plans likely to facilitate the correction of situations encountered, in accordance with generally accepted guidelines and rules.

What you bring to the role

At least 3 years of experience in a similar role ;
Experience with agile development projects ;
Ability to identify and apply software development best practices ;
Proficiency with ServiceNow ;
Certified System Administrator (CSA) ;
Bachelor's degree in computer science, computer engineering, or a related technical field from an accredited college or equivalent work experience. A master's degree in information systems, an MBA, or other is an asset ;
Impeccable attention to detail, superior communication skills, both written and oral, including the ability to communicate with customer stakeholders, work closely in a collaborative team environment, and lead teams and project deliverables is mandatory ;
Demonstrated ability to develop workshop presentations and process documentation (advanced skills in Microsoft Visio, PowerPoint, Word).

KPMG Ontario Region Pay Range Information

The expected base salary range for this position is $73,500 to $122,500 and may be eligible for bonus awards. The determination of an applicant’s base salary within this range is based on the individual’s location, skills & competencies, and unique qualifications. In addition, KPMG offers a comprehensive and competitive Total Rewards program.

Providing you with the support you need to be at your best

Our Values, The KPMG Way

Integrity, we do what is right | Excellence, we never stop learning and improving | Courage, we think and act boldly | Together, we respect each other and draw strength from our differences | For Better, we do what matters

KPMG in Canada is a proud equal opportunities employer and we are committed to creating a respectful, inclusive and barrier-free workplace that allows all of our people to reach their full potential. A diverse workforce is key to our success and we believe in bringing your whole self to work. We welcome all qualified candidates to apply and hope you will choose KPMG in Canada as your employer of choice.

Adjustments and accommodations throughout the recruitment process

At KPMG, we are committed to fostering an inclusive recruitment process where all candidates can be themselves and excel. We aim to provide a positive experience and are prepared to offer adjustments or accommodations to help you perform at your best. Adjustments (informal requests), such as extra preparation time or the option for micro breaks during interviews, and accommodations (formal requests), such as accessible communication supports or technology aids, are tailored to individual needs and role requirements. You will have an opportunity to request an adjustment or accommodation at any point throughout the recruitment process. If you require support, please contact KPMG’s Employee Relations Service team by calling 1-888-466-4778.

AI Usage

We embrace the use of artificial intelligence (AI) to enhance the candidate experience and streamline our recruitment processes. AI tools may help with organizing applications or surfacing relevant qualifications. However, no hiring decisions are made using AI. Every hiring decision is made by our hiring managers and recruitment professionals, who are equipped with training that empowers them to use these tools responsibly. AI technologies used in our recruitment process undergo detailed risk assessments, including security and privacy requirements, that align with KPMG’s Trusted AI framework.

We believe technology should empower human judgment, not replace it. It’s one of the many ways we’re delivering on our vision of being a technology-first, people-driven firm.

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More about this job

Responsibilities

You will assess client processes, configure the ServiceNow platform, and lead engagements to ensure successful project outcomes. Additionally, you will coordinate operational activities, manage system quality, and build long-term relationships with client stakeholders.

Requirements

Candidates must have at least 3 years of experience in a similar role, proficiency with ServiceNow, and a Certified System Administrator (CSA) certification. A bachelor's degree in a technical field is required, along with strong communication skills and experience in agile environments.

Skills

ServiceNow
System configuration
Agile development
Quality assurance
User acceptance testing
Workflow customization
Requirement gathering
Technical documentation
Project management
Risk analysis
Microsoft Visio
PowerPoint
Word
Communication

Benefits

Total Rewards program
Bonus awards

Visa sponsorship

Not detected in the job text

Keywords

ServiceNow
Certified System Administrator
CSA
Agile
IT Strategy
Systems Implementation
Quality Assurance
User Acceptance Testing
Workflow Customization
Process Documentation
Microsoft Visio
PowerPoint
Word
Consulting
Risk Management
Software Development
Technical Design
Business Analysis
Project Management
Information Technology

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