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Kraft Heinz

Senior Manager, IT – Manufacturing Capabilities

  • Toronto, ON, Canada
  • Greater Toronto Area, Canada, Canada

Full-time

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Job details

Job type
Full-time
Experience
Minimum 8 years of experience in IT, with at least 4 years in project delivery role and/or Application Management
Posting language
English
Posted

Original job description

Job Description

Job Summary

The Senior Manager, IT – Manufacturing leads end-to-end delivery of technology programs and projects that enable and optimize manufacturing operations within the global Production Execution Capability. This role partners closely with Plant Operations, and IT product/service teams to deliver scalable, compliant solutions across manufacturing sites. The position is accountable for project governance, project delivery performance (scope/schedule/cost), vendor execution, and successful adoption of solutions under manufacturing capabilities as well as being a full stack application owner.

This role requires exceptional leadership and communication, with a focus on enhancing/improving project & service delivery, operational excellence and reliability, and ensuring cybersecurity compliance.

Key Responsibilities

  • Own delivery of manufacturing projects from initiation through Hypercare, ensuring on-time, on-budget execution and measurable business outcomes.
  • Establish and lead project governance: charters, stage gates, risk/issue management, decision logs, and steering committee cadence.
  • Drive integrated plans across IT, OT/automation, process engineering, validation, cybersecurity, and vendors; manage interdependencies across sites and systems.
  • Ensure strong change management and readiness planning (training, SOP updates, cutover, support model) to drive adoption at the shop floor.
  • Coordinate solution design with enterprise architecture and manufacturing standards to ensure repeatability across plants and alignment to roadmaps.
  • Maintain appropriate documentation, testing evidence, and operational handover artifacts.
  • Build project estimates and budgets, manage forecasts, PO spend, and benefits tracking.
  • Develop and mentor project managers and delivery leads, promote standard delivery practices and continuous improvement.
  • Serve as a trusted IT partner to plant leadership, communicate status, risks, and tradeoffs clearly to technical and non-technical audiences.
  • Align global and site stakeholders on priorities, sequencing, and operational impacts.

Required Qualifications

  • Bachelor's degree in Computer Science, Information Technology, or related field.
  • Minimum 8 years of experience in IT, with at least 4 years in project delivery role and/or Application Management
  • Demonstrated experience delivering solutions in manufacturing environments (discrete, process, or regulated manufacturing).
  • Strong knowledge of manufacturing systems and integration patterns (including integration to shop floor and integration to ERP.
  • Proven track record managing complex cross-functional stakeholders, vendors, and multi-site deployments.
  • Expertise in project delivery methods (waterfall/hybrid/agile), governance, resource and financial management.
  • Proven experience in a global manufacturing environment with on premise and cloud environments

Working Conditions / Travel

  • Ability to travel to manufacturing sites as needed (typically 20–30%, depending on project phase).
  • Occasional off-hours support during cutovers or critical production windows and incidents

What We Offer

  • Competitive salary and benefits package.
  • Opportunity to work with a leading food and beverage company.
  • Collaborative, agile and dynamic work environment.
  • Professional development opportunities.
  • Recognition and reward for outstanding performance.

If you are a motivated and experienced IT professional looking for a new challenge, please submit your application, including your resume and cover letter, to [insert contact information].

Location(s)

Amsterdam

Kraft Heinz is an Equal Opportunity Employer – Underrepresented Ethnic Minority Groups/Women/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity and other protected classes.
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More about this job

Responsibilities

Leads the end-to-end delivery of technology programs to optimize global manufacturing operations and serves as a full stack application owner. Accountable for project governance, vendor execution, and ensuring cybersecurity compliance and operational reliability across sites.

Requirements

Requires a Bachelor's degree in IT or Computer Science with at least 8 years of IT experience, including 4 years in project delivery or application management. Must have a proven track record of delivering solutions in regulated manufacturing environments and managing complex cross-functional stakeholders.

Skills

  • Project Governance
  • Manufacturing Systems
  • IT Project Delivery
  • Application Management
  • Vendor Management
  • Change Management
  • Cybersecurity Compliance
  • ERP Integration
  • Agile Methodology
  • Waterfall Methodology
  • Financial Management
  • Stakeholder Management
  • Operational Excellence
  • Cloud Environments
  • On-premise Systems
  • Solution Design

Benefits

  • Competitive salary and benefits package
  • Professional development opportunities
  • Recognition and reward for outstanding performance

Visa sponsorship

Not detected in the job text

Categories

  • Technology
  • Manufacturing
  • Management & Leadership
  • Food & Beverage
  • Engineering

Keywords

  • Manufacturing Capabilities
  • Production Execution
  • OT/Automation
  • Process Engineering
  • ERP
  • Cybersecurity
  • Hypercare
  • Stage Gates
  • SOP
  • Enterprise Architecture
  • Discrete Manufacturing
  • Process Manufacturing
  • Cloud
  • On-premise
  • Hybrid Project Management
  • Food and Beverage
  • Project Charters
  • Risk Management
  • Budgeting
  • Forecasting

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