Jobs in Canada

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Added 1 day ago
Scotia Jarislowsky Fraser Wealth Associate - Barrie
Scotiabank
ON · Barrie, ON
The Wealth Associate role has been created as a means to develop client- focused talent in Scotia Jarislowsky Fraser (SJF). Wealth Associates will be supported in their development through…
Added 1 day ago
RB
Associate Operations Representative - Deposit Processing
Royal Bank of Canada
Halifax, NS
- Part-time
The Associate Operations Representative is responsible for processing routine data try and on-line input of transactions using basic understanding of products and processes. Activities may…
Added 1 day ago
R
Associate Operations Representative - Deposit Processing
RBC
Halifax, NS
- Part-time
The Associate Operations Representative is responsible for processing routine data try and on-line input of transactions using basic understanding of products and processes. Activities may…
Added 1 day ago
T
Associate Investment Advisor I
TD
Waterloo, ON
- Full-time
…clients? Can you provide professional and flawless service delivery in support of your designated Investment Advisor and team of Advisors? Then, the role of Associate Investment Advisor…
Added 1 day ago
T
Associate Investment Advisor I
TD
Kitchener, ON
- Full-time
…clients? Can you provide professional and flawless service delivery in support of your designated Investment Advisor and team of Advisors? Then, the role of Associate Investment Advisor…
Added 5 days ago
RB
Small Business Markets Recruitment & Networking Session- November 2026
Royal Bank of Canada
Toronto, ON
- Full-time
Acquire, grow and deepen client relationships through delivery of value-added, tailored financial advice to meet their needs
Added 5 days ago
R
Small Business Markets Recruitment & Networking Session- November 2026
RBC
Toronto, ON
- Full-time
Acquire, grow and deepen client relationships through delivery of value-added, tailored financial advice to meet their needs
Added 5 days ago
BO
Treasury Sales Associate
Bank of America
Toronto, ON
- Full-time
…payments and receipts, trade and supply chain finance, FX and commercial card services, by complementing high tech with a personalized touch. Challenge the status quo and influence peers…
Added 6 days ago
T
Associate Vice President, Product and Underwriting, Small Business Insurance
TD
Toronto, ON · Montreal, QC
- Full-time
The Associate Vice President, Product & Underwriting, Small Business Insurance leads the Product and Underwriting functions for Commercial Property, Casualty and Automobile. The role is…
Added 7 days ago
KC
Corporate Finance Associate/Experienced Analyst
KPMG Canada
Edmonton, AB
- Full-time
Our growing diversified investment banking team is seeking an Experienced Analyst / Associate to join our team in Edmonton to play a key role across all aspects of transaction delivery.
Added 7 days ago
KC
Corporate Finance Associate/Experienced Analyst
KPMG Canada
Edmonton, AB
- Full-time
Our growing diversified investment banking team is seeking an Experienced Analyst / Associate to join our team in Edmonton to play a key role across all aspects of transaction delivery.
Added 7 days ago
R
Associate Director, Mid-Market Leveraged Finance, Corporate Client Group
RBC
Toronto, ON
- Full-time
…Leveraged Finance (MMLF) team in realization of the Corporate Client Group’s (CCG) objectives through the structuring, delivery and account management of senior leveraged lending…
Added 7 days ago
RB
Associate Director, Mid-Market Leveraged Finance, Corporate Client Group
Royal Bank of Canada
Toronto, ON
- Full-time
…Leveraged Finance (MMLF) team in realization of the Corporate Client Group’s (CCG) objectives through the structuring, delivery and account management of senior leveraged lending…
Added 9 days ago
B
Associate Director, Deposits
BMO
Toronto, ON · FCP
- Full-time
The Associate Director, Deposits plays a critical role in supporting and advancing the Private Wealth Deposits business across both Private Banking and BMO Nesbitt Burns. This position…
Added 11 days ago
R
Relationship Manager, Business Markets
RBC
Berthierville, QC · Joliette, QC
- Full-time
Acquire, grow and deepen client relationships through delivery of value-added, tailored financial advice to meet their needs
Added 14 days ago
JC
Associate I - Global Fund Services Operations Service Delivery
JPMorgan Chase & Co.
Toronto, ON
- Full-time
…spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset…
Added 16 days ago
NB
Associate, Execution, National Client Group
National Bank of Canada
Toronto, ON
- Full-time
A career as an Associate, Execution at the Ontario National Client Group team at National Bank means being part of a winning team. Financial professionals working together to be the best at…
Added 18 days ago
B
Private Banking Associate, Private Wealth
BMO
Montreal, QC · IBMM
- Full-time
Supports the delivery of an exceptional customer experience to private banking clients. Provides a superior level of courteous, knowledgeable and professional service to all existing and…
Added 21 days ago
Manager, Associate Private Bankers
Scotiabank
Edmonton, AB
As a leader of an Associate Private Banking team the incumbent contributes to the Private Banking’s success through leading the delivery of sound advice and administration of the Private…
Added 23 days ago
Insurance Sales Associate, Burlington
Scotiabank
Burlington, ON
…business documentation, including pre-filling documents prior to client meetings; completing insurance applications with clients, where needed; liaising with SWIS case coordinators,…
Added 26 days ago
Scotia Jarislowsky Fraser Wealth Management Associate - Markham
Scotiabank
Markham, ON
The Wealth Associate role has been created as a means to develop client- focused talent in Scotia Jarislowsky Fraser (SJF). Wealth Associates will be supported in their development through…
Added 1 month ago
K
Associate II, Product Operations
Kraken
Canada
- Full-time
Krak is Kraken's consumer banking and payments product - a fast-moving team building the card, payments, and financial features that bring crypto to everyday life. The Krak Product…
Added 1 month ago
Associate Director - Toronto Real Estate - Toronto, ON
Scotiabank
Toronto, ON
Contributes to the overall success of the Commercial Real Estate Banking team, ensuring specific individual goals, plans, initiatives are executed / delivered in support of the team’s…
Added 1 month ago
NB
Associate, Execution - National Client Group
National Bank of Canada
Vancouver, BC
- Full-time
more senior roles while providing exposure to a broad range of commercial banking,
Added 1 month ago
Senior Client Relationship Manager, Agriculture Commercial Banking , Ontario
Scotiabank
St. Catharines, ON
Senior Client Relationship Manager, Agriculture Banking - Canadian Commercial Banking (Brantford / Niagara region)

Kraken

Associate II, Product Operations

Canada

Full-time

Apply About employer

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Job details

Job type: Full-time
Posting language: English
Posted: Sep 14, 2026

Original job description

Building the Future of Open Finance

Payward - the parent company behind Kraken, NinjaTrader, Breakout, xStocks, Payward Services and CF Benchmarks - has spent the last 15 years building one of the most modern and globally accessible financial infrastructure platforms in the industry, built to advance an open, global financial system.

Before you apply, we encourage you to explore our culture page to understand what drives us and how we work.

The team

Founded in 2011, Kraken is one of the world's longest-standing crypto platforms, trusted by over 10 million individuals and institutions across the globe. It offers spot trading, margin, futures, staking, and OTC services, with products built for both individual investors and institutional clients.

Krak is Kraken's consumer banking and payments product - a fast-moving team building the card, payments, and financial features that bring crypto to everyday life. The Krak Product Operations team sits at the heart of this, making sure the business can move quickly without getting blindsided by compliance, risk, vendor, or operational dependencies.

This is one of two roles in Krak’s Product Ops function, reporting to the Manager, Product Ops - Krak. You'll bring leadership to the day-to-day, working directly with compliance, legal, fraud, client engagement (CE), and external vendors to make sure new features land safely and successfully.

The opportunity

Product Ops at Krak is a co-ordination and intelligence function. Your job is to make sure that the cross-functional dependencies that could slow or derail delivery are surfaced early, actively managed, and resolved. You'll also help the team make better product decisions by curating the right operational data and bringing market and vendor intelligence into the room.

You'll work across four areas: compliance and risk co-ordination, third party vendor management, responding to management information (MI) and feature performance, and strategic market intelligence. Your job is to make sure the right conversations happen at the right time, and that nothing falls through the cracks on the way to launch.

Compliance & risk co-ordination

Maintain live, product-specific trackers of open compliance and legal items, including DRIs, status, and upcoming milestones
Triage new features against regulatory requirements ahead of development; ensure sign-off is built into delivery milestones
Work closely with fraud leads to ensure fraud controls and risk/velocity rules are factored into feature design (card, third party payments, and others)
Ensure fraud and CE teams are operationally positioned - with the right tooling, admin access, battlecards, and support articles - ahead of new product and feature launches
Support incident response for product-related issues and ensure post-incident reviews feed into product changes

Third party vendor management

Maintain product-specific vendor trackers covering status, open actions, key contacts, and upcoming milestones
Own the cadence for performance reviews with key vendors and track actions to closure
Maintain a working view of vendor roadmaps and capabilities; produce periodic briefings on where vendor developments create product opportunities or constraints

Responding to MI & feature performance

Ensure experiments and feature launches are supported by readily available fraud, dispute, and CE metrics alongside commercial KPIs
Interpret fraud, dispute, CE, and auth/decline data to identify emerging issues and surface them to the right teams
Drive follow-through on cross-functional findings - whether that's a compliance flag or a vendor issue

Strategic market intelligence

Scan the market for competitors' changes to features, pricing, and risk positioning
Monitor regulatory and market developments that could affect the Krak roadmap
Identify third party vendor capabilities that could enable features not yet on the roadmap; flag where the current stack may be a constraint

What You Bring

Experience in a product operations, strategy, or programme management role in a consumer fintech, payments, or banking business - ideally at a company with a card or payments product
Strong working knowledge of the regulatory and compliance landscape for consumer financial products in one of more regions
Experience working alongside or within fraud and risk functions; understanding of how fraud controls interact with product design
Proven ability to manage multiple concurrent workstreams with different stakeholders and different cadences, without dropping the ball
Track record of turning complex operational data into clear, actionable MI for product and leadership teams
Structured thinker who's comfortable in the detail but can step back and see the bigger picture
Strong communicator - able to translate between the worlds of compliance, risk, engineering, and product

Nice to haves

Experience with card issuing programmes (scheme rules, chargeback processes, fraud typologies)
Familiarity with third party banking and payments vendors (e.g. BIN sponsors, scheme processors, TPP aggregators)
Prior experience in a fast-scaling consumer fintech or neobank
Exposure to crypto or digital assets products

Unless a specific application deadline is stated in the job posting, applications are accepted on an ongoing basis.

Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution.

We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.

Our commitment

Payward is powered by people from around the world and we celebrate the diverse talents, backgrounds, contributions, and unique perspectives that everyone brings to the table. We hire based on merit, seeking out people with the right abilities, knowledge, and skills for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgeable about crypto.

We may ask candidates to complete job-related skills or work-style assessments as part of our hiring process. These assessments evaluate competencies relevant to the role and are applied consistently across candidates for similar positions. Results are considered alongside experience and interviews, and are not the sole basis for any employment decision.

As an equal opportunity employer, we don't tolerate discrimination or harassment of any kind, whether based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status, or any other protected characteristic as outlined by federal, state, or local laws.

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More about this job

Responsibilities

Coordinate cross-functional dependencies between compliance, risk, and vendors to ensure the safe and successful launch of product features. Manage third-party vendor performance and provide strategic market intelligence to inform product decisions.

Requirements

Requires experience in product operations or program management within a consumer fintech or banking environment. Must have strong knowledge of financial regulatory landscapes and a proven ability to translate operational data into actionable insights.

Skills

Product Operations
Vendor Management
Compliance Coordination
Risk Management
Market Intelligence
Fraud Control
Stakeholder Management
Data Analysis
Program Management
Fintech Operations
Regulatory Compliance
Strategic Planning

Visa sponsorship

Not detected in the job text

Keywords

Open Finance
Crypto
Fintech
Payments
Card Issuing
BIN Sponsors
Scheme Processors
TPP Aggregators
Fraud Typologies
Chargeback Processes
Management Information
KPIs
Regulatory Requirements
Digital Assets
Neobank
Product Roadmap

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