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Added 1 hour ago
AA
Project Management Analyst
August Advisors
Toronto, ON · Greater Toronto Area, Canada
- Full-time
August Advisors is a Toronto-based placement business that provides bespoke fundraising solutions to high-quality middle-market global alternative asset managers (General Partners),…
Added 1 hour ago
S
DCN Project Controls System Analyst
SLB
Calgary, AB
- Full-time
The Project Controls System Analyst supports the Project Controls organization by administering, configuring, integrating, and continuously improving the digital toolset and data workflows…
Added 1 hour ago
C
Senior Analyst, Macro Research
CIBC
Toronto, ON
- Full-time
The Senior Analyst plays an important role in shaping CIBC Global Asset Management’s applied macro research and portfolio perspectives. As a core member of the Global Research team, you’ll…
Added 2 hours ago
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Business Systems Analyst (Dynamics 365 BC)
Yochana
Mississauga, ON
- Contract
Role: Business Systems Analyst (Dynamics 365 BC) - Hybrid Mississauga
Added 2 hours ago
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Senior Databricks Data Platform Engineer
Brillio
Canada
- Contract
…This is a platform-first role: rather than building individual business pipelines, you will build the foundation that every data engineer, analyst, and data scientist depends on, including…
Added 2 hours ago
F饭
Marketing Business Systems Analyst
Fantuan 饭团
Toronto, ON
- Full-time
A bachelor’s degree or higher in Business Analytics, Information Systems, Marketing, Computer Science, Data Analytics, or a related field.
Added 3 hours ago
PH
Privacy and Security Analyst, BC Health Workday
Provincial Health Services Authority
BC · British Columbia, Canada
- Full-time
Added 3 hours ago
C
Manufacturing Business Analyst (Cabico Coaticook)
Cabico&co
Coaticook, QC
- Full-time
We are seeking a Business Analyst to join our team at our Coaticook, QC site. Your mission: you will bridge the needs of the business and production teams with our technological solutions.…
Added 3 hours ago
PH
Financial Analyst, Physician Compensation
Provincial Health Services Authority
Vancouver, BC
- Full-time
The Financial Analyst develops and maintains financial models, reports, and data resources used to track physician compensation, funding, recoveries, sessions, salaries, and FTE…
Added 3 hours ago
OP
Senior Analyst, Lease Accounting
Oxford Properties Group
Toronto, ON
- Full-time
The Senior Analyst, Lease Accounting involves reviewing and interpreting lease documents to ensure accurate setup for billing tenants and verifying the accuracy of tenant recoveries during…
Added 3 hours ago
AC
Analyste d’affaires, Marchés des capitaux
Amaris Consulting | Part of Mantu
Toronto, ON
- Full-time
You will be supporting different projects through your expertise as Business Analyst, Capital Markets.
Added 3 hours ago
KP
Project Leader (Systems Analyst) - Competition ID: 4882
Kwantlen Polytechnic University
Surrey, BC
- Full-time
We are currently seeking a Project Leader (Systems Analyst) to join our Office of the Registrar team.
Added 3 hours ago
OM
Analyst, Marketing Science
Omnicom Media
Toronto, ON
- Full-time
As an Analyst, you have a background in data analysis, performance marketing, digital analytics, media planning/strategy, or something along those lines. You are generally what people would…
Added 3 hours ago
FS
Senior Risk Analyst
Financial Services Regulatory Authority of Ontario (FSRA)
Toronto, ON
- Full-time
High level skills in using data analytics and visualization technologies and tools (e.g. Python, MS Excel, MS SQL, MS Access, PowerBI) to manipulate large data sets to analyze, test,…
Added 3 hours ago
C
Supply Chain Data Analyst
Convergint
Calgary, AB
- Full-time
Job Description: Convergint is looking for a team-oriented, results-driven, Supply Chain Data Analyst, to join our amazing culture. As the Supply Chain Data Analyst, you will be responsible…
Added 3 hours ago
E
System Test Analyst
Ericsson
Ottawa, ON
- Full-time
The role of System Test Analyst is located in Ottawa. Ericsson promotes and supports a hybrid workplace environment. This is a full-time, and permanent based position within the Systems,…
Added 3 hours ago
AC
Full-time Institutional Research Advanced Data Analyst
Algonquin College of Applied Arts and Technology
Ottawa, ON
- Full-time
Reporting to the Manager, Institutional Analytics and Planning, the IR Advanced Data Analyst develops predictive models, forecasts and advanced analytical tools to support strategic,…
Added 3 hours ago
T
Senior Finance Analyst
TD
Toronto, ON
- Full-time
$81,600 - $115,200 CADThis role is eligible for a discretionary variable compensation award that considers business and individual performance.
Added 3 hours ago
T
Product Control Analyst
TD
Toronto, ON
- Full-time
…job-related knowledge, geographic location, and other specific business and organizational…
Added 3 hours ago
T
Engineer I
TD
Mississauga, ON · Toronto, ON
- Full-time
Work with the team to plan strategic roadmap for analytics technologies in coordination with the business aspects of security engineering and Cyber Threat Management teams.
Added 4 hours ago
HT
Master Data Mgmt Analyst
Husky Technologies
Bolton, ON
- Full-time
…data records in the appropriate systems in compliance with business policies, documented procedures and data quality…
Added 4 hours ago
VB
Senior FP&A and Systems Analyst (6 Month Contract)
Vaco by Highspring
Toronto, ON · Greater Toronto Area, Canada
- Full-time
Senior FP&A and Systems Analyst – 6 Month Contract
Added 4 hours ago
GO
Investment Analyst
Government of Manitoba
Winnipeg, MB
- Full-time
The Investment Analyst supports the management and performance of the Province’s investment portfolios by overseeing investment transactions, conducting financial and credit analysis,…
Added 4 hours ago
SR
Business Analyst
Swim Recruiting
Vancouver, BC
- $70 to $85 CAD / hour
- Contract
6-month contract Business Analyst role with an enterprise organization investing into new lines of business.
Added 4 hours ago
T
Engineer I
TD
Toronto, ON
- Full-time
Work with the team to plan strategic roadmap for analytics technologies in coordination with the business aspects of security engineering and Cyber Threat Management teams.

Kraken

Sales Operations Analyst - Payward Services

Remote, Canada

Remote

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Workplace: Remote
Experience: 3+ years of experience in sales operations, sales support, or proposal management, ideally within banking, fintech, financial services, or crypto
Posting language: English
Posted: Nov 2, 2026

Original job description

Building the Future of Open Finance

Payward - the parent company behind Kraken, NinjaTrader, Breakout, xStocks, Payward Services and CF Benchmarks - has spent the last 15 years building one of the most modern and globally accessible financial infrastructure platforms in the industry, built to advance an open, global financial system.

The team

Payward Services is an enterprise infrastructure platform that enables companies to seamlessly integrate trading, payments, funding, and digital asset services through a single unified system. It provides coordinated liquidity, custody, compliance, risk management, and settlement capabilities, reducing operational complexity for fintechs, banks, brokerages, and payment providers.

As the first dedicated Sales Operations Analyst on the team, you’ll support Business Development across PWS and xStocks so our salespeople can spend their time selling. You’ll run RFP and DDQ responses from start to finish, prepare the team for diligence meetings, qualify and route inbound leads, and keep our CRM, pipeline reporting, and customer insights accurate. You’ll report to PWS sales leadership and work closely with Business Operations, Solutions, Legal, Compliance, and Product.

The opportunity

Own RFP and DDQ responses for PWS and xStocks from kickoff through submission: triage incoming questions, route technical and compliance items to Solutions and Compliance, and make sure answers are validated before they go out
Coordinate contributions from Legal, Compliance, Security, Product, Engineering, and other internal teams, establishing deadlines and driving follow-up to ensure timely, complete responses
Oversee document assembly and final formatting to ensure every submission is accurate, polished, and delivered on schedule
Lead internal preparation and alignment for major client presentations, particularly RFP due diligence meetings, and track action items through to resolution
Qualify inbound leads, including follow-up qualifying questions where needed, and route them promptly to the right salesperson or to self-serve onboarding
Maintain Attio CRM data integrity, ensuring accounts, contacts, deal stages, and client outreach activity are accurate and consistent with Salesforce and other teams’ systems
Build and maintain pipeline reporting in Attio, including stage definitions, funnel metrics, and forecast inputs, and prepare materials for weekly pipeline reviews
Manage the handoff from signed deal to onboarding, confirming contracts, pricing, and billing details are in place so Solutions and Finance can start without chasing information
Produce weekly customer insights from call notes and CRM activity, summarizing product requests, competitor feedback, and pricing feedback, and communicate emerging trends to Sales, Product, and leadership
Develop and maintain a library of approved RFP and DDQ responses, and use it with AI tools to draft accurate, consistent first-pass answers
Identify process gaps and implement better workflows, automating repetitive work where possible
Perform additional duties and responsibilities as assigned

What you bring

3+ years of experience in sales operations, sales support, or proposal management, ideally within banking, fintech, financial services, or crypto
Experience managing RFPs, DDQs, security or compliance questionnaires, or other complex documents with many contributors
Proven ability to drive deadlines and coordinate cross-functional stakeholders across Legal, Compliance, Security, Product, and other teams
Hands-on experience with a CRM platform (Attio experience is a plus; Salesforce or HubSpot experience is transferable)
Comfort building simple reports and dashboards
Excellent writing, editing, and document formatting skills
Clear, confident communication with senior internal stakeholders and external clients
Understanding of institutional and B2B sales cycles in financial services
Interest in crypto and digital assets (prior industry experience is not required)
Proactive, process-oriented approach, with the ability to identify issues and implement effective solutions
Rigorous attention to detail

Nice to haves

Background in banking, institutional sales, or B2B infrastructure and API products
Familiarity with vendor due diligence and security questionnaires
Experience using AI tools or workflow automation to speed up repetitive sales or operations work

Unless a specific application deadline is stated in the job posting, applications are accepted on an ongoing basis.

Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution.

We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.

Our commitment

Payward is powered by people from around the world and we celebrate the diverse talents, backgrounds, contributions, and unique perspectives that everyone brings to the table. We hire based on merit, seeking out people with the right abilities, knowledge, and skills for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgeable about crypto.

We may ask candidates to complete job-related skills or work-style assessments as part of our hiring process. These assessments evaluate competencies relevant to the role and are applied consistently across candidates for similar positions. Results are considered alongside experience and interviews, and are not the sole basis for any employment decision.

As an equal opportunity employer, we don't tolerate discrimination or harassment of any kind, whether based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status, or any other protected characteristic as outlined by federal, state, or local laws.

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More about this job

Responsibilities

The Sales Operations Analyst will manage the end-to-end RFP and DDQ response process while coordinating across internal teams like Legal, Compliance, and Product. Additionally, the role involves maintaining CRM data integrity, building pipeline reports, and qualifying inbound leads to support the sales team.

Requirements

Candidates must have at least 3 years of experience in sales operations or proposal management, preferably within the fintech or financial services sectors. Strong skills in cross-functional project management, CRM usage, and professional document writing are essential for this role.

Skills

Sales Operations
Proposal Management
RFP Management
DDQ Management
CRM Management
Pipeline Reporting
Data Integrity
Cross-functional Coordination
Technical Writing
Document Formatting
Stakeholder Management
Financial Services
Fintech
Process Improvement
Workflow Automation
Lead Qualification

Remote locations

European Union
APAC
Argentina
Brazil
Bulgaria
Canada
Cyprus
Estonia
Hungary
Ireland
Lithuania
Poland
Portugal
Romania
Spain
Sweden
Switzerland

Remote locations (standardized)

Argentina
Brazil
Bulgaria
Canada
Cyprus
Estonia
Hungary
Ireland
Lithuania
Poland
Portugal
Romania
Spain
Sweden
Switzerland

Visa sponsorship

Not detected in the job text

Keywords

Sales Operations
RFP
DDQ
Attio
Salesforce
HubSpot
Fintech
Crypto
Digital Assets
CRM
Pipeline Reporting
Lead Qualification
Compliance
Legal
Security Questionnaires
Business Development
Process Automation
Data Integrity
Financial Infrastructure
B2B Sales
Institutional Sales
API Products
Vendor Due Diligence
Workflow Optimization
Customer Insights
Forecasting
Stakeholder Alignment
Document Assembly
Project Management
Open Finance

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