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Added 30 mins ago
MA
IAM RBAC Business Solution Analyst Lead
Marsh Agency
Toronto, ON
- Full-time
Marsh is seeking an experienced IAM RBAC Business Solutions Lead to establish, own, and lead our enterprise-wide Role-Based Access Control (RBAC) function.
Added 30 mins ago
MA
Oliver Wyman Actuarial - Senior Manager - Life Practice
Marsh Agency
Toronto, ON
- Full-time
…improve actuarial processes, enhance controls, and leverage automation to deliver more efficient and insightful…
Added 30 mins ago
MA
Senior Leader, Employee & Individual Benefits
Marsh Agency
Mississauga, ON
- Full-time
Lead the transformation of the business by identifying opportunities to simplify, innovate, and reimagine how work is delivered across the operating model.
Added 1 hour ago
AG
Head of Client Delivery (Outbound + Paid Ads)
Autopilot Growth
Canada
- Full-time
This is an opportunity to learn directly from the creator of the number one LinkedIn automation course, one of the beta users of Clay, and a GTM executive with over 100 successful GTM…
Added 1 hour ago
CC
RQ11844 - Software Developer
CCI- Computer Consultants International, Inc.
Toronto, ON
- Full-time
Demonstrated ability to lead, mentor, and coach developers and technical teams.
Added 1 hour ago
V
Operations & Account Management Associate
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- Full-time
Find smart ways to use AI and automation to save the team time
Added 1 hour ago
MC
Release Engineer
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St. Catharines, ON · Toronto, ON · Etobicoke, ON
- Full-time
Lead improvement initiatives across build and environment practice; pilot tooling with Platform Engineering and produce structured findings for the Sr. Manager
Added 1 hour ago
M
Senior Java Developer (with LLM expertise)
Miratech
Waterloo, ON
- Full-time
We are looking for a Senior Java Developer with LLM expertise to lead the technical design, development and integration of core banking application systems for a major financial services…
Added 1 hour ago
A
Business System Configuration / Development IV
Accenture
Richmond Hill, ON
- Full-time
Manage the technical team and assign to specific functions including reporting, migration, integration, Unifier configuration, and automation of monthly progress reports
Added 2 hours ago
K
GS Road Logistics Optimization Specialist
Kuehne+Nagel
De Salaberry, MB
- Full-time
…Logistics. You'll achieve this by optimizing processes, enabling automation, and preparing operations for AI-driven workflows. The focus is on delivering measurable productivity gains…
Added 2 hours ago
TI
Business Systems Analyst – RPA & Power Platform
Themesoft Inc.
Toronto, ON
- Contract
We are looking for an experienced BSA with strong expertise in Robotic Process Automation (RPA), Blue Prism, UiPath, Microsoft Power Platform, and Power Apps. The ideal candidate will work…
Added 2 hours ago
HT
Financial Manager - PLM (Product Line Mgmt)
Husky Technologies
Bolton, ON
- Full-time
…passion of our people around the world and their desire to lead change. At the same time, we are not afraid to expect a lot and strive for leadership in all of our key markets. We are a…
Added 2 hours ago
HT
Director, Finance (CSM)
Husky Technologies
Bolton, ON
- Full-time
At Husky TechnologiesTM, our success is based on your success. Our ability to keep our customers in the lead is based on building the strongest team possible.
Added 2 hours ago
Y
Sales Engineer - Upstream
Yokogawa
NB · Chiasson Office, NB
- Full-time
…Technology’ at the HP Awards, is a leading provider of industrial automation, test and measurement, information systems and industrial services in several…
Added 2 hours ago
COORDONNATEUR·RICE DE LOCALISATION - CHINOIS TRADITIONNEL/Localization Coordinator, Traditional Chinese
2K
Montreal, QC
Added 3 hours ago
NB
Project Director
National Bank of Canada
Montreal, QC
- Full-time
Lead the preparation, planning, and execution of strategic initiatives to ensure predictable and effective delivery of train priorities.
Added 3 hours ago
NB
Senior Analyst Reconciliation & Process Team Lead
National Bank of Canada
Vancouver, BC
- Full-time
A career as a Senior Analyst, Reconciliation & Process Improvement Team Lead at National Bank Trust means playing a key role in the oversight, execution, and continuous improvement of…
Added 3 hours ago
B
Head of People & Talent
BrandBastion
Remote, Canada
- Remote
1. Lead talent acquisition and build exceptional teams
Added 3 hours ago
RM
Supervisor, Centralized Scheduling
Ross Memorial Hospital
Kawartha Lakes, ON · Lindsay, ON
- Full-time
Ross Memorial Hospital is seeking a skilled, analytical, and solutions-oriented Supervisor, Scheduling to lead the effective operation and ongoing improvement of our Scheduling Department.
Added 5 hours ago
OG
Senior Creative Director
Onni Group of Companies
Vancouver, BC
- Full-time
ONNI Group is hiring a Senior Creative Director in Vancouver to lead the creative vision and editorial direction for Onni, turning complex projects and portfolio stories into clear,…
Added 6 hours ago
OT
Lead UX Developer (React)
Open Text Corporation
Waterloo, ON
- Other
…collaboration are key components of our corporate culture. As a Lead UX Developer on the Viewing and Transformation Development team, you will independently design, build, and constantly…
Added 7 hours ago
C
Senior Identity Security Engineer
CPKC
Calgary, AB
- Full-time
…technologies, influence enterprise security standards, and lead initiatives that strengthen regulatory compliance, operational resilience, and cyber defense. Your expertise will play a key…
Added 7 hours ago
CG
Director of Strategic Partnerships
CDC Global Solutions
Toronto, ON
- $180,000 to $210,000 CAD / year
- Full-time
Lead all client communications: progress updates, technical readouts, steering discussions, and escalation management.
Added 7 hours ago
'
Forward Deployment Engineer Lead - Manufacturing
''
Toronto, ON
- Full-time
- Other
Position Title: Forward Deployment Engineer Lead - Manufacturing
Added 8 hours ago
J
Cloud - Bare Metal Infrastructure Engineer
Jobgether
Canada
- Full-time
…chance to shape infrastructure at the intersection of hardware, automation, and cloud-native…

Kraken

Sales Operations Analyst - Payward Services

Remote, Canada

Remote

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Workplace: Remote
Experience: 3+ years of experience in sales operations, sales support, or proposal management, ideally within banking, fintech, financial services, or crypto
Posting language: English
Posted: Nov 2, 2026

Original job description

Building the Future of Open Finance

Payward - the parent company behind Kraken, NinjaTrader, Breakout, xStocks, Payward Services and CF Benchmarks - has spent the last 15 years building one of the most modern and globally accessible financial infrastructure platforms in the industry, built to advance an open, global financial system.

The team

Payward Services is an enterprise infrastructure platform that enables companies to seamlessly integrate trading, payments, funding, and digital asset services through a single unified system. It provides coordinated liquidity, custody, compliance, risk management, and settlement capabilities, reducing operational complexity for fintechs, banks, brokerages, and payment providers.

As the first dedicated Sales Operations Analyst on the team, you’ll support Business Development across PWS and xStocks so our salespeople can spend their time selling. You’ll run RFP and DDQ responses from start to finish, prepare the team for diligence meetings, qualify and route inbound leads, and keep our CRM, pipeline reporting, and customer insights accurate. You’ll report to PWS sales leadership and work closely with Business Operations, Solutions, Legal, Compliance, and Product.

The opportunity

Own RFP and DDQ responses for PWS and xStocks from kickoff through submission: triage incoming questions, route technical and compliance items to Solutions and Compliance, and make sure answers are validated before they go out
Coordinate contributions from Legal, Compliance, Security, Product, Engineering, and other internal teams, establishing deadlines and driving follow-up to ensure timely, complete responses
Oversee document assembly and final formatting to ensure every submission is accurate, polished, and delivered on schedule
Lead internal preparation and alignment for major client presentations, particularly RFP due diligence meetings, and track action items through to resolution
Qualify inbound leads, including follow-up qualifying questions where needed, and route them promptly to the right salesperson or to self-serve onboarding
Maintain Attio CRM data integrity, ensuring accounts, contacts, deal stages, and client outreach activity are accurate and consistent with Salesforce and other teams’ systems
Build and maintain pipeline reporting in Attio, including stage definitions, funnel metrics, and forecast inputs, and prepare materials for weekly pipeline reviews
Manage the handoff from signed deal to onboarding, confirming contracts, pricing, and billing details are in place so Solutions and Finance can start without chasing information
Produce weekly customer insights from call notes and CRM activity, summarizing product requests, competitor feedback, and pricing feedback, and communicate emerging trends to Sales, Product, and leadership
Develop and maintain a library of approved RFP and DDQ responses, and use it with AI tools to draft accurate, consistent first-pass answers
Identify process gaps and implement better workflows, automating repetitive work where possible
Perform additional duties and responsibilities as assigned

What you bring

3+ years of experience in sales operations, sales support, or proposal management, ideally within banking, fintech, financial services, or crypto
Experience managing RFPs, DDQs, security or compliance questionnaires, or other complex documents with many contributors
Proven ability to drive deadlines and coordinate cross-functional stakeholders across Legal, Compliance, Security, Product, and other teams
Hands-on experience with a CRM platform (Attio experience is a plus; Salesforce or HubSpot experience is transferable)
Comfort building simple reports and dashboards
Excellent writing, editing, and document formatting skills
Clear, confident communication with senior internal stakeholders and external clients
Understanding of institutional and B2B sales cycles in financial services
Interest in crypto and digital assets (prior industry experience is not required)
Proactive, process-oriented approach, with the ability to identify issues and implement effective solutions
Rigorous attention to detail

Nice to haves

Background in banking, institutional sales, or B2B infrastructure and API products
Familiarity with vendor due diligence and security questionnaires
Experience using AI tools or workflow automation to speed up repetitive sales or operations work

Unless a specific application deadline is stated in the job posting, applications are accepted on an ongoing basis.

Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution.

We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.

Our commitment

Payward is powered by people from around the world and we celebrate the diverse talents, backgrounds, contributions, and unique perspectives that everyone brings to the table. We hire based on merit, seeking out people with the right abilities, knowledge, and skills for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgeable about crypto.

We may ask candidates to complete job-related skills or work-style assessments as part of our hiring process. These assessments evaluate competencies relevant to the role and are applied consistently across candidates for similar positions. Results are considered alongside experience and interviews, and are not the sole basis for any employment decision.

As an equal opportunity employer, we don't tolerate discrimination or harassment of any kind, whether based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status, or any other protected characteristic as outlined by federal, state, or local laws.

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More about this job

Responsibilities

The Sales Operations Analyst will manage the end-to-end RFP and DDQ response process while coordinating across internal teams like Legal, Compliance, and Product. Additionally, the role involves maintaining CRM data integrity, building pipeline reports, and qualifying inbound leads to support the sales team.

Requirements

Candidates must have at least 3 years of experience in sales operations or proposal management, preferably within the fintech or financial services sectors. Strong skills in cross-functional project management, CRM usage, and professional document writing are essential for this role.

Skills

Sales Operations
Proposal Management
RFP Management
DDQ Management
CRM Management
Pipeline Reporting
Data Integrity
Cross-functional Coordination
Technical Writing
Document Formatting
Stakeholder Management
Financial Services
Fintech
Process Improvement
Workflow Automation
Lead Qualification

Remote locations

European Union
APAC
Argentina
Brazil
Bulgaria
Canada
Cyprus
Estonia
Hungary
Ireland
Lithuania
Poland
Portugal
Romania
Spain
Sweden
Switzerland

Remote locations (standardized)

Argentina
Brazil
Bulgaria
Canada
Cyprus
Estonia
Hungary
Ireland
Lithuania
Poland
Portugal
Romania
Spain
Sweden
Switzerland

Visa sponsorship

Not detected in the job text

Keywords

Sales Operations
RFP
DDQ
Attio
Salesforce
HubSpot
Fintech
Crypto
Digital Assets
CRM
Pipeline Reporting
Lead Qualification
Compliance
Legal
Security Questionnaires
Business Development
Process Automation
Data Integrity
Financial Infrastructure
B2B Sales
Institutional Sales
API Products
Vendor Due Diligence
Workflow Optimization
Customer Insights
Forecasting
Stakeholder Alignment
Document Assembly
Project Management
Open Finance

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