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Added 6 mins ago
D
Account Executive, Mobility & Immigration, Enterprise | North America
Deel
Canada
- Full-time
…relationships within mobility & immigration services; selling to our Enterprise clients (2000 + employees). This role focuses on understanding client needs, presenting tailored solutions,…
Added 6 mins ago
CC
Senior Manager, Regional Service
Canon Canada
Montreal, QC
- Full-time
Strategic Execution: Translate enterprise service strategy into actionable regional tactics, aligning local service operations, sales, and support functions around shared growth objectives.
Added 7 mins ago
C
Senior Manager, Safety Management System & Safety Culture
CAE
Montreal, QC
- Full-time
…analysis, decision-making and alignment with the Corporate Enterprise Risk Management (ERM)…
Added 7 mins ago
Senior Manager, Enterprise Capabilities
City of Vancouver
Vancouver, BC
…service modernization. Responsible for the delivery of reusable enterprise capabilities that can be leveraged across digital products and services in areas including identity, payment…
Added 7 mins ago
M365 Architect
EY
Toronto, ON
Microsoft 365 Expertise: This includes a deep understanding of Microsoft 365 services and applications, such as SharePoint, Teams, Exchange Online, OneDrive, and more. Knowledge of setting…
Added 21 mins ago
AI
Senior Java- Low Latency Developer
Astra-North Infoteck Inc. ~ Conquering today’s challenges, achieving tomorrow’s vision!
Mississauga, ON
- Full-time
Design, develop, test, and maintain enterprise-grade Java applications.
Added 22 mins ago
NF
Director, Corporate Underwriting, Specialty Risk, Programs & Travel
Northbridge Financial
Calgary, AB · Vancouver, BC · Halifax, NS · Toronto, ON · Montreal, QC
- Full-time
- Other
Maintaining a broad, enterprise-wide perspective when addressing business challenges
Added 22 mins ago
RB
Senior Director, Data Architecture & Engineering
Royal Bank of Canada
Toronto, ON
- Full-time
15+ years in data architecture or data engineering, including 5+ years leading architects at enterprise scale.
Added 36 mins ago
IW
Senior Manager, Solution Architect 1
IG Wealth Management
ON · Ontario, Canada
- Full-time
…secure, compliant, and aligned with both business objectives and enterprise technology…
Added 36 mins ago
IW
Senior Manager, Solution Architect 1
IG Wealth Management
MB · Manitoba, Canada
- Full-time
…secure, compliant, and aligned with both business objectives and enterprise technology…
Added 36 mins ago
B
Senior Manager, Physical Security
BGIS
Markham, ON
- Full-time
Understanding of Enterprise Security Risk Management (ESRM) principles would be a strong asset.
Added 36 mins ago
AC
Data Engineer - Snowflake, dbtCore/Cloud, AWS
Aviva Canada
Markham, ON
- Full-time
Aviva Canada is looking for a Data Engineer to support our enterprise data modernization journey. You’ll use your expertise across modern and legacy platforms to build robust data pipelines…
Added 36 mins ago
KP
Project Leader (Systems Analyst) - Competition ID: 4882
Kwantlen Polytechnic University
Surrey, BC
- Full-time
Knowledge of enterprise architecture development methods including framework, principles, standards and vision.
Added 36 mins ago
B
Client Director
BGIS
Montreal, QC
- Full-time
Computer proficiency – proficient in and experience with MS Office suite of applications along with proven ability to quickly learn new applications
Added 36 mins ago
X
Senior Geotechnical Applications Engineer
Xerxes
AB · Edmonton, AB
- Full-time
As a Senior Geotechnical Applications Engineer with Xerxes, you will be a key technical resource supporting the application, installation, and field performance of underground storage tank…
Added 36 mins ago
A
Information Technology (IT) Manager
Argus
AB · Edmonton, AB
- Full-time
…function, including IT infrastructure, cybersecurity, ERP and enterprise business systems, corporate reporting, data, and emerging…
Added 36 mins ago
PC
Senior Associate, Salesforce Technical Consultant
PwC Canada
Ottawa, ON
- Full-time
At PwC, our people in business application consulting specialise in consulting services for a variety of business applications, helping clients optimise operational efficiency. These…
Added 37 mins ago
B
Senior Marketing Manager, Lifecycle, Digital Investing
BMO
Toronto, ON · FCP
- Full-time
…technologies and properties such as web, mobile, and tablet applications. Works with a variety of stakeholders and initiatives to design, implement and measure performance of campaigns and…
Added 37 mins ago
FH
Leader, Strategic Transformation (Workday and Business Transformation)
Fraser Health
Surrey, BC
- Full-time
…to be part of a well-established team and take the lead on enterprise changes that will shape the future of…
Added 51 mins ago
1P
Automation Quality Assurance Analyst
10 Percent Recruiting Ltd.
AB · Alberta, Canada
- Contract
…execution, and maintenance of automated testing solutions across enterprise applications. The successful candidate will work closely with project teams to ensure software quality, validate…
Added 51 mins ago
T
Senior Finance Analyst
TD
Toronto, ON
- Full-time
…role in enabling the bank's strategic priorities by delivering enterprise-wide technology, digital, and platform capabilities that support both Business Units and Corporate…
Added 51 mins ago
T
Engineer I
TD
Mississauga, ON · Toronto, ON
- Full-time
TD Enterprise Protect Analytics Engineering Team is responsible for managing the bank's cyber security logging and monitoring systems, providing technical guidance and direction.
Added 51 mins ago
C
Network Technical Project Manager, Vice President
Citi
Mississauga, ON · Toronto, ON
- Full-time
…the world and every sector that shapes your daily life, our Enterprise Operations & Technology teams are charged with a mission that rivals any large tech company. Our technology solutions…
Added 1 hour ago
SL
Health & Safety Coordinator
Sultran Ltd
Port Moody, BC
- Full-time
…closely with the HSSE team and other departments across the Enterprise, the successful candidate will play a key role in supporting the coordination, implementation, and ongoing management…
Added 1 hour ago
EI
User Experience Designer
ExcelGens, Inc.
Montreal, QC
- Contract
We are seeking a creative and user-focused UX Designer II to contribute to software design solutions across enterprise applications. The successful candidate will understand user needs,…

Kraken

Sales Operations Analyst - Payward Services

Remote, Canada

Remote

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Workplace: Remote
Experience: 3+ years of experience in sales operations, sales support, or proposal management, ideally within banking, fintech, financial services, or crypto
Posting language: English
Posted: Nov 2, 2026

Original job description

Building the Future of Open Finance

Payward - the parent company behind Kraken, NinjaTrader, Breakout, xStocks, Payward Services and CF Benchmarks - has spent the last 15 years building one of the most modern and globally accessible financial infrastructure platforms in the industry, built to advance an open, global financial system.

The team

Payward Services is an enterprise infrastructure platform that enables companies to seamlessly integrate trading, payments, funding, and digital asset services through a single unified system. It provides coordinated liquidity, custody, compliance, risk management, and settlement capabilities, reducing operational complexity for fintechs, banks, brokerages, and payment providers.

As the first dedicated Sales Operations Analyst on the team, you’ll support Business Development across PWS and xStocks so our salespeople can spend their time selling. You’ll run RFP and DDQ responses from start to finish, prepare the team for diligence meetings, qualify and route inbound leads, and keep our CRM, pipeline reporting, and customer insights accurate. You’ll report to PWS sales leadership and work closely with Business Operations, Solutions, Legal, Compliance, and Product.

The opportunity

Own RFP and DDQ responses for PWS and xStocks from kickoff through submission: triage incoming questions, route technical and compliance items to Solutions and Compliance, and make sure answers are validated before they go out
Coordinate contributions from Legal, Compliance, Security, Product, Engineering, and other internal teams, establishing deadlines and driving follow-up to ensure timely, complete responses
Oversee document assembly and final formatting to ensure every submission is accurate, polished, and delivered on schedule
Lead internal preparation and alignment for major client presentations, particularly RFP due diligence meetings, and track action items through to resolution
Qualify inbound leads, including follow-up qualifying questions where needed, and route them promptly to the right salesperson or to self-serve onboarding
Maintain Attio CRM data integrity, ensuring accounts, contacts, deal stages, and client outreach activity are accurate and consistent with Salesforce and other teams’ systems
Build and maintain pipeline reporting in Attio, including stage definitions, funnel metrics, and forecast inputs, and prepare materials for weekly pipeline reviews
Manage the handoff from signed deal to onboarding, confirming contracts, pricing, and billing details are in place so Solutions and Finance can start without chasing information
Produce weekly customer insights from call notes and CRM activity, summarizing product requests, competitor feedback, and pricing feedback, and communicate emerging trends to Sales, Product, and leadership
Develop and maintain a library of approved RFP and DDQ responses, and use it with AI tools to draft accurate, consistent first-pass answers
Identify process gaps and implement better workflows, automating repetitive work where possible
Perform additional duties and responsibilities as assigned

What you bring

3+ years of experience in sales operations, sales support, or proposal management, ideally within banking, fintech, financial services, or crypto
Experience managing RFPs, DDQs, security or compliance questionnaires, or other complex documents with many contributors
Proven ability to drive deadlines and coordinate cross-functional stakeholders across Legal, Compliance, Security, Product, and other teams
Hands-on experience with a CRM platform (Attio experience is a plus; Salesforce or HubSpot experience is transferable)
Comfort building simple reports and dashboards
Excellent writing, editing, and document formatting skills
Clear, confident communication with senior internal stakeholders and external clients
Understanding of institutional and B2B sales cycles in financial services
Interest in crypto and digital assets (prior industry experience is not required)
Proactive, process-oriented approach, with the ability to identify issues and implement effective solutions
Rigorous attention to detail

Nice to haves

Background in banking, institutional sales, or B2B infrastructure and API products
Familiarity with vendor due diligence and security questionnaires
Experience using AI tools or workflow automation to speed up repetitive sales or operations work

Unless a specific application deadline is stated in the job posting, applications are accepted on an ongoing basis.

Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution.

We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.

Our commitment

Payward is powered by people from around the world and we celebrate the diverse talents, backgrounds, contributions, and unique perspectives that everyone brings to the table. We hire based on merit, seeking out people with the right abilities, knowledge, and skills for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgeable about crypto.

We may ask candidates to complete job-related skills or work-style assessments as part of our hiring process. These assessments evaluate competencies relevant to the role and are applied consistently across candidates for similar positions. Results are considered alongside experience and interviews, and are not the sole basis for any employment decision.

As an equal opportunity employer, we don't tolerate discrimination or harassment of any kind, whether based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status, or any other protected characteristic as outlined by federal, state, or local laws.

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More about this job

Responsibilities

The Sales Operations Analyst will manage the end-to-end RFP and DDQ response process while coordinating across internal teams like Legal, Compliance, and Product. Additionally, the role involves maintaining CRM data integrity, building pipeline reports, and qualifying inbound leads to support the sales team.

Requirements

Candidates must have at least 3 years of experience in sales operations or proposal management, preferably within the fintech or financial services sectors. Strong skills in cross-functional project management, CRM usage, and professional document writing are essential for this role.

Skills

Sales Operations
Proposal Management
RFP Management
DDQ Management
CRM Management
Pipeline Reporting
Data Integrity
Cross-functional Coordination
Technical Writing
Document Formatting
Stakeholder Management
Financial Services
Fintech
Process Improvement
Workflow Automation
Lead Qualification

Remote locations

European Union
APAC
Argentina
Brazil
Bulgaria
Canada
Cyprus
Estonia
Hungary
Ireland
Lithuania
Poland
Portugal
Romania
Spain
Sweden
Switzerland

Remote locations (standardized)

Argentina
Brazil
Bulgaria
Canada
Cyprus
Estonia
Hungary
Ireland
Lithuania
Poland
Portugal
Romania
Spain
Sweden
Switzerland

Visa sponsorship

Not detected in the job text

Keywords

Sales Operations
RFP
DDQ
Attio
Salesforce
HubSpot
Fintech
Crypto
Digital Assets
CRM
Pipeline Reporting
Lead Qualification
Compliance
Legal
Security Questionnaires
Business Development
Process Automation
Data Integrity
Financial Infrastructure
B2B Sales
Institutional Sales
API Products
Vendor Due Diligence
Workflow Optimization
Customer Insights
Forecasting
Stakeholder Alignment
Document Assembly
Project Management
Open Finance

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