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Added 29 mins ago
MA
Oliver Wyman Actuarial - Senior Manager - Life Practice
Marsh Agency
Toronto, ON
- Full-time
Lead medium-to-large life insurance client engagements across Canada, the Caribbean and the U.S., with an initial focus on Canadian client needs, including IFRS 17 financial reporting,…
Added 29 mins ago
MA
Oliver Wyman - Sr. Analyst, Associate Team Lead; Team Lead; Director-Data and Analytics (DNA) - Toronto
Marsh Agency
Toronto, ON
- Full-time
Oliver Wyman is a global management consultancy working across all areas of industry, financial services, government, and non-profit organizations. Clients approach us with their most…
Added 29 mins ago
MA
Actuarial Specialist (Associate) – Retirement & Health Benefits
Marsh Agency
Montreal, QC
- Full-time
We are seeking an Actuarial Specialist (Associate) – Retirement & Health Benefits to join our Global Actuarial Services Delivery (GSD Canada) team at Marsh, People and Investments.
Added 44 mins ago
Electromechanical Operations Manager
Pomerleau
Montreal, QC
…Electromechanical Operations Manager works closely with the project team (director, manager, superintendent, BIM modeler, and quality specialist). They are responsible for overseeing all…
Added 59 mins ago
SF
Lead Talent Acquisition & HR Business Partner
Soletanche Freyssinet
AB · West Lethbridge Employment Centre Commercial, AB
- Full-time
Directly lead a small team, set priorities, balance workload, coach performance, support development, and serve as the first escalation point.
Added 59 mins ago
CO
Leader, Technical Services - LRV
City of Calgary
Calgary, AB
- $151,858 to $189,822 CAD / year
- Full-time
Lead a team in procuring, managing, and maintaining the LRV fleet by managing LRV and inventory procurement contracts, developing and sustaining reliability and preventative maintenance…
Added 59 mins ago
CO
Electrical Project Engineer
City of Calgary
Calgary, AB
- $115,464 to $173,094 CAD / year
- Full-time
As an Electrical Project Engineer, you will lead electrical capital projects supporting critical infrastructure across The City's industrial facilities, primarily within the Water Utility.…
Added 59 mins ago
TP
Leasing Specialist – New Developments & Multifamily Projects
Tactx Project Sales & Marketing Inc
Kelowna, BC
- Contract
This is a project-focused leasing opportunity, not a traditional property management position.
Added 59 mins ago
V
Operations & Account Management Associate
Valen
Kawartha Lakes, ON · Lindsay, ON
- Full-time
Every piece of work is done by a specialist on our team who's great at that one thing. That gives clients senior-level quality across every channel without hiring a big in-house team.
Added 59 mins ago
PH
Coordinator, Human Resources
Provincial Health Services Authority
Vancouver, BC
- Full-time
…and safety is inherent in all aspects of this position. The Project Coordinator, Health Promotion is responsible for researching, coordinating, implementing, maintaining, marketing and…
Added 59 mins ago
AA
Design Aérostructure / Airframe Design
Airbus Aircraft
Montreal, QC
- Full-time
Added 1 hour ago
N
Technical Solutions Lead
Norcada
AB · Edmonton, AB
- Full-time
We’re approaching our 25th year in business, and many of our customers come back to collaborate on their next project. Most of our proactive outreach happens at conferences around the…
Added 1 hour ago
M
Senior Java Developer (with LLM expertise)
Miratech
Waterloo, ON
- Full-time
Culture of Relentless Performance: join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth.
Added 1 hour ago
MA
SVP, Actuary
Marsh Agency
Toronto, ON
- Full-time
Ability to lead day-to-day parts of the project and make decisions to keep projects moving forward
Added 1 hour ago
MA
Senior Health & Benefits Actuarial Consultant
Marsh Agency
Toronto, ON
- Full-time
Manage day-to-day client interactions, resolve project-related questions, and guide junior team members in client management.
Added 1 hour ago
A
Business System Configuration / Development IV
Accenture
Richmond Hill, ON
- Full-time
Responsible for delivering integrated project management functionalities with a focus on contract, cost, schedule, and risk management, and standard BI reports
Added 1 hour ago
HT
Material Handler
Husky Technologies
Bolton, ON
- Full-time
…career development opportunities and a chance to be a part of a team that is the best in the world at what we do. APPLY TODAY – join the Husky…
Added 2 hours ago
RM
Manager - Diagnostic Imaging
Ross Memorial Hospital
Kawartha Lakes, ON · Lindsay, ON
- Full-time
Lead performance management processes including performance appraisals, coaching, attendance management, and return-to-work programs.
Added 2 hours ago
ML
Project Controls Manager
Maple Leaf Foods Inc
Mississauga, ON
- $96,000 to $141,000 CAD / year
- Part-time
The Manager, Project Controls plays a key role in supporting the Corporate Engineering & Reliability team in the successful delivery of major capital projects across the Maple Leaf Foods…
Added 2 hours ago
YO
Cleaner
YMCA of Greater Toronto
Toronto, ON · Scarborough, ON
- Part-time
Be the Spark! Join our passionate Health &Fitness Team and help us to achieve great things in our community!
Added 2 hours ago
Y
Sales Engineer - Upstream
Yokogawa
NB · Chiasson Office, NB
- Full-time
Work within an established project management plan to achieve specific goals.
Added 2 hours ago
SF
Lead Talent Acquisition & HR Business Partner
Soletanche Freyssinet
AB · West Lethbridge Employment Centre Commercial, AB
- Full-time
Directly lead a small team, set priorities, balance workload, coach performance, support development, and serve as the first escalation point.
Added 2 hours ago
COORDONNATEUR·RICE DE LOCALISATION - CHINOIS TRADITIONNEL/Localization Coordinator, Traditional Chinese
2K
Montreal, QC
Added 2 hours ago
V
Lead Talent Acquisition & HR Business Partner
VINCI
AB · West Lethbridge Employment Centre Commercial, AB
- Full-time
Directly lead a small team, set priorities, balance workload, coach performance, support development, and serve as the first escalation point.
Added 2 hours ago
NB
Project Director
National Bank of Canada
Montreal, QC
- Full-time
A career as a Project Director within the Delivery and Governance team at National Bank means acting as a delivery leader within a strategic train. In this role, you will have a direct…

Kraken

Sales Operations Analyst - Payward Services

Remote, Canada

Remote

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Workplace: Remote
Experience: 3+ years of experience in sales operations, sales support, or proposal management, ideally within banking, fintech, financial services, or crypto
Posting language: English
Posted: Nov 2, 2026

Original job description

Building the Future of Open Finance

Payward - the parent company behind Kraken, NinjaTrader, Breakout, xStocks, Payward Services and CF Benchmarks - has spent the last 15 years building one of the most modern and globally accessible financial infrastructure platforms in the industry, built to advance an open, global financial system.

The team

Payward Services is an enterprise infrastructure platform that enables companies to seamlessly integrate trading, payments, funding, and digital asset services through a single unified system. It provides coordinated liquidity, custody, compliance, risk management, and settlement capabilities, reducing operational complexity for fintechs, banks, brokerages, and payment providers.

As the first dedicated Sales Operations Analyst on the team, you’ll support Business Development across PWS and xStocks so our salespeople can spend their time selling. You’ll run RFP and DDQ responses from start to finish, prepare the team for diligence meetings, qualify and route inbound leads, and keep our CRM, pipeline reporting, and customer insights accurate. You’ll report to PWS sales leadership and work closely with Business Operations, Solutions, Legal, Compliance, and Product.

The opportunity

Own RFP and DDQ responses for PWS and xStocks from kickoff through submission: triage incoming questions, route technical and compliance items to Solutions and Compliance, and make sure answers are validated before they go out
Coordinate contributions from Legal, Compliance, Security, Product, Engineering, and other internal teams, establishing deadlines and driving follow-up to ensure timely, complete responses
Oversee document assembly and final formatting to ensure every submission is accurate, polished, and delivered on schedule
Lead internal preparation and alignment for major client presentations, particularly RFP due diligence meetings, and track action items through to resolution
Qualify inbound leads, including follow-up qualifying questions where needed, and route them promptly to the right salesperson or to self-serve onboarding
Maintain Attio CRM data integrity, ensuring accounts, contacts, deal stages, and client outreach activity are accurate and consistent with Salesforce and other teams’ systems
Build and maintain pipeline reporting in Attio, including stage definitions, funnel metrics, and forecast inputs, and prepare materials for weekly pipeline reviews
Manage the handoff from signed deal to onboarding, confirming contracts, pricing, and billing details are in place so Solutions and Finance can start without chasing information
Produce weekly customer insights from call notes and CRM activity, summarizing product requests, competitor feedback, and pricing feedback, and communicate emerging trends to Sales, Product, and leadership
Develop and maintain a library of approved RFP and DDQ responses, and use it with AI tools to draft accurate, consistent first-pass answers
Identify process gaps and implement better workflows, automating repetitive work where possible
Perform additional duties and responsibilities as assigned

What you bring

3+ years of experience in sales operations, sales support, or proposal management, ideally within banking, fintech, financial services, or crypto
Experience managing RFPs, DDQs, security or compliance questionnaires, or other complex documents with many contributors
Proven ability to drive deadlines and coordinate cross-functional stakeholders across Legal, Compliance, Security, Product, and other teams
Hands-on experience with a CRM platform (Attio experience is a plus; Salesforce or HubSpot experience is transferable)
Comfort building simple reports and dashboards
Excellent writing, editing, and document formatting skills
Clear, confident communication with senior internal stakeholders and external clients
Understanding of institutional and B2B sales cycles in financial services
Interest in crypto and digital assets (prior industry experience is not required)
Proactive, process-oriented approach, with the ability to identify issues and implement effective solutions
Rigorous attention to detail

Nice to haves

Background in banking, institutional sales, or B2B infrastructure and API products
Familiarity with vendor due diligence and security questionnaires
Experience using AI tools or workflow automation to speed up repetitive sales or operations work

Unless a specific application deadline is stated in the job posting, applications are accepted on an ongoing basis.

Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution.

We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.

Our commitment

Payward is powered by people from around the world and we celebrate the diverse talents, backgrounds, contributions, and unique perspectives that everyone brings to the table. We hire based on merit, seeking out people with the right abilities, knowledge, and skills for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgeable about crypto.

We may ask candidates to complete job-related skills or work-style assessments as part of our hiring process. These assessments evaluate competencies relevant to the role and are applied consistently across candidates for similar positions. Results are considered alongside experience and interviews, and are not the sole basis for any employment decision.

As an equal opportunity employer, we don't tolerate discrimination or harassment of any kind, whether based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status, or any other protected characteristic as outlined by federal, state, or local laws.

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More about this job

Responsibilities

The Sales Operations Analyst will manage the end-to-end RFP and DDQ response process while coordinating across internal teams like Legal, Compliance, and Product. Additionally, the role involves maintaining CRM data integrity, building pipeline reports, and qualifying inbound leads to support the sales team.

Requirements

Candidates must have at least 3 years of experience in sales operations or proposal management, preferably within the fintech or financial services sectors. Strong skills in cross-functional project management, CRM usage, and professional document writing are essential for this role.

Skills

Sales Operations
Proposal Management
RFP Management
DDQ Management
CRM Management
Pipeline Reporting
Data Integrity
Cross-functional Coordination
Technical Writing
Document Formatting
Stakeholder Management
Financial Services
Fintech
Process Improvement
Workflow Automation
Lead Qualification

Remote locations

European Union
APAC
Argentina
Brazil
Bulgaria
Canada
Cyprus
Estonia
Hungary
Ireland
Lithuania
Poland
Portugal
Romania
Spain
Sweden
Switzerland

Remote locations (standardized)

Argentina
Brazil
Bulgaria
Canada
Cyprus
Estonia
Hungary
Ireland
Lithuania
Poland
Portugal
Romania
Spain
Sweden
Switzerland

Visa sponsorship

Not detected in the job text

Keywords

Sales Operations
RFP
DDQ
Attio
Salesforce
HubSpot
Fintech
Crypto
Digital Assets
CRM
Pipeline Reporting
Lead Qualification
Compliance
Legal
Security Questionnaires
Business Development
Process Automation
Data Integrity
Financial Infrastructure
B2B Sales
Institutional Sales
API Products
Vendor Due Diligence
Workflow Optimization
Customer Insights
Forecasting
Stakeholder Alignment
Document Assembly
Project Management
Open Finance

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