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Added 7 mins ago
HP
Application Support Analyst
Helical Pile Solutions Ltd.
Calgary, AB
- Full-time
We are seeking an experienced Application Support Analyst to join our growing team. This position will be based out of one of our Calgary office locations. Reporting directly to the Team…
Added 7 mins ago
HB
React Engineer - Montreal - Up to $200,000 CAD + Exceptional Bonuses/Benefits
Hunter Bond
Montreal, QC
- Full-time
Comfortable working on complex, data-heavy, real-time systems
Added 7 mins ago
T
Planning Manager (Demand, Supply & Production)
TempAid
Mississauga, ON
- Full-time
…transfer, purchasing, manufacturing, and assembly requirements, and lead the Procurement functions that execute…
Added 7 mins ago
F
Manager, Information Security Risk
FCT
Oakville, ON
- Full-time
Serve as the Information Security lead for AI-related initiatives, assessing risks related to data exposure, prompt injection, model misuse, third-party AI providers, data residency,…
Added 7 mins ago
K
Sales Support Specialist I
Kelly
Waterloo, ON
- $28 to $30 CAD / hour
- Contract
✓ Enter data into sales systems and follow up on client requests
Added 7 mins ago
T
Data Center Manager
TEKsystems
Calgary, AB
- $110,000 to $115,000 CAD / year
- Full-time
One of TEKsystems data center clients in Calgary is seeking a dynamic and experienced leader to manage and oversee data center operations across the region. The Manager, Data Center…
Added 7 mins ago
Fraud Analyst
First West
Langley (District), BC · Langley, BC
Under direction from the Team Lead, Fraud Detection & Analytics, supports the organization’s fraud prevention and detection capabilities through fraud monitoring, data analysis and…
Added 7 mins ago
E
Assistant Director of Care (ADOC) - Full time - Countryside
Extendicare
Sudbury, ON · Axm - Countryside
- Full-time
…People Live Better by supporting and leading a high-performing team dedicated to delivering safe, high-quality, and compassionate care to all…
Added 7 mins ago
SH
Clinical Manager, NICU/Paediatrics
Southlake Health Community
Newmarket, ON · Southlake Health
- Full-time
…Health, we encourage you to apply and be part of our dedicated team, making a difference in the lives of our employees and the community we…
Added 22 mins ago
N
Lab Technician II - Grills
Napoleon
Barrie, ON
- Full-time
Lab data acquisition systems (e.g., LabVIEW) preferred
Added 22 mins ago
YC
Supervisor, Family Resource Network
YW Calgary
Calgary, AB
- Full-time
Lead a team that possesses diverse knowledge, experience, skills, and abilities; empower team members to innovate and improve programs, services, systems and tools
Added 22 mins ago
SI
Senior Linux and Cloud Administrator | Global Cloud Ops LLD | Pacemaker Operations | Toronto
SAP IT Business Systeme
Toronto, ON
- $97,800 to $202,400 CAD / year
- Full-time
…who offers SAP applications in the HANA Enterprise Cloud. Our team "PCO Server Management" is tasked with 24x7 operations of these business-critical SAP systems in the cloud. We are looking…
Added 22 mins ago
Q
Digital Marketing Manager
Quadient
Markham, ON
- $75,700 to $80,000 CAD / year
- Full-time
…cross-functional teams/agencies, coordinate with the creative team, analyze data to optimize campaigns, and report on key performance…
Added 22 mins ago
SS
Technical Product Manager
Safe Software
Remote, Canada
- $118,000 to $131,000 CAD / year
- Full-time
- Remote
Safe Software is looking for a Technical Product Manager to join our Product Management team, working across the FME Platform within our Enterprise Automation and Platform Enablement…
Added 22 mins ago
Z
Associate Customer Success Manager
Zefr
Remote, Canada
- Full-time
- Remote
Analyze client data to create actionable solutions and lead initiatives to drive performance and reduce costs.
Added 22 mins ago
TT
EHSS Intern- Summer 2027
TTM Technologies
Toronto, ON
- Full-time
TTM Technologies, Inc. is a leading global manufacturer of technology products, including mission systems, radio frequency (“RF”) components, RF microwave/microelectronic assemblies, and…
Added 22 mins ago
Senior Marketing Research Analyst
Bayshore
Mississauga, ON
Thoroughly understand the functioning of internal data systems and maintain databases.
Added 22 mins ago
N
Lead Product Manager, Mobile / Gestionnaire principal(e) de produit, Mobile
NBCUniversal
Montreal, Quebec
- Full-time
Help scale the mobile product function as the team grows.
Added 22 mins ago
N
Lead Tools Programmer / Programmeur ou programmeuse outils Lead
NBCUniversal
Montreal, Quebec
- Full-time
Strong understanding of tools architecture, data‑driven systems, and content creation workflows.
Added 22 mins ago
G
Accounting Technical Program Manager
Guesty
Canada
- Full-time
Team Enablement & Training: Lead continuous enablement for internal team regarding new feature releases, property management accounting best practices, and operational standards.
Added 24 mins ago
JO
Quality Manager
JELD-WEN of Canada
Winnipeg, MB
- Full-time
JELD-WEN is currently seeking a Quality Manager to join our growing team.
Added 24 mins ago
A
Account Administrator
Adecco
Calgary, AB
- $30 to $36 CAD / hour
- Full-time
Reporting to the Team Lead, Accounts Payable, the Accounts Payable Administrator supports accurate and timely invoice and expense processing in a high-volume AP environment.
Added 24 mins ago
A
Account Analyst
Adecco
Calgary, AB
- $40 to $49 CAD / hour
- Full-time
Reporting to the Team Lead, Accounts Payable, the Senior Accounts Payable Specialist is responsible for managing complex full-cycle accounts payable and employee expense activities within a…
Added 24 mins ago
B
Account Analyst
Brunel
Calgary, AB
- $34 to $49 CAD / hour
- Contract
We are seeking an experienced Account Analyst to join a dynamic finance team in a high-volume, fast-paced environment. This role is ideal for a detail-oriented professional with strong…
Added 24 mins ago
SS
Tech Lead / Architecte - Marché de Capitaux / Development Lead / Architect – Capital Market
Sky Systems, Inc. (SkySys)
Montreal, QC
- Contract
Titre/Title : Tech Lead / Architecte - Marché de Capitaux / Development Lead / Architect – Capital Market

Kraken

Sales Operations Analyst - Payward Services

Remote, Canada

Remote

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Workplace: Remote
Experience: 3+ years of experience in sales operations, sales support, or proposal management, ideally within banking, fintech, financial services, or crypto
Posting language: English
Posted: Nov 2, 2026

Original job description

Building the Future of Open Finance

Payward - the parent company behind Kraken, NinjaTrader, Breakout, xStocks, Payward Services and CF Benchmarks - has spent the last 15 years building one of the most modern and globally accessible financial infrastructure platforms in the industry, built to advance an open, global financial system.

The team

Payward Services is an enterprise infrastructure platform that enables companies to seamlessly integrate trading, payments, funding, and digital asset services through a single unified system. It provides coordinated liquidity, custody, compliance, risk management, and settlement capabilities, reducing operational complexity for fintechs, banks, brokerages, and payment providers.

As the first dedicated Sales Operations Analyst on the team, you’ll support Business Development across PWS and xStocks so our salespeople can spend their time selling. You’ll run RFP and DDQ responses from start to finish, prepare the team for diligence meetings, qualify and route inbound leads, and keep our CRM, pipeline reporting, and customer insights accurate. You’ll report to PWS sales leadership and work closely with Business Operations, Solutions, Legal, Compliance, and Product.

The opportunity

Own RFP and DDQ responses for PWS and xStocks from kickoff through submission: triage incoming questions, route technical and compliance items to Solutions and Compliance, and make sure answers are validated before they go out
Coordinate contributions from Legal, Compliance, Security, Product, Engineering, and other internal teams, establishing deadlines and driving follow-up to ensure timely, complete responses
Oversee document assembly and final formatting to ensure every submission is accurate, polished, and delivered on schedule
Lead internal preparation and alignment for major client presentations, particularly RFP due diligence meetings, and track action items through to resolution
Qualify inbound leads, including follow-up qualifying questions where needed, and route them promptly to the right salesperson or to self-serve onboarding
Maintain Attio CRM data integrity, ensuring accounts, contacts, deal stages, and client outreach activity are accurate and consistent with Salesforce and other teams’ systems
Build and maintain pipeline reporting in Attio, including stage definitions, funnel metrics, and forecast inputs, and prepare materials for weekly pipeline reviews
Manage the handoff from signed deal to onboarding, confirming contracts, pricing, and billing details are in place so Solutions and Finance can start without chasing information
Produce weekly customer insights from call notes and CRM activity, summarizing product requests, competitor feedback, and pricing feedback, and communicate emerging trends to Sales, Product, and leadership
Develop and maintain a library of approved RFP and DDQ responses, and use it with AI tools to draft accurate, consistent first-pass answers
Identify process gaps and implement better workflows, automating repetitive work where possible
Perform additional duties and responsibilities as assigned

What you bring

3+ years of experience in sales operations, sales support, or proposal management, ideally within banking, fintech, financial services, or crypto
Experience managing RFPs, DDQs, security or compliance questionnaires, or other complex documents with many contributors
Proven ability to drive deadlines and coordinate cross-functional stakeholders across Legal, Compliance, Security, Product, and other teams
Hands-on experience with a CRM platform (Attio experience is a plus; Salesforce or HubSpot experience is transferable)
Comfort building simple reports and dashboards
Excellent writing, editing, and document formatting skills
Clear, confident communication with senior internal stakeholders and external clients
Understanding of institutional and B2B sales cycles in financial services
Interest in crypto and digital assets (prior industry experience is not required)
Proactive, process-oriented approach, with the ability to identify issues and implement effective solutions
Rigorous attention to detail

Nice to haves

Background in banking, institutional sales, or B2B infrastructure and API products
Familiarity with vendor due diligence and security questionnaires
Experience using AI tools or workflow automation to speed up repetitive sales or operations work

Unless a specific application deadline is stated in the job posting, applications are accepted on an ongoing basis.

Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution.

We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.

Our commitment

Payward is powered by people from around the world and we celebrate the diverse talents, backgrounds, contributions, and unique perspectives that everyone brings to the table. We hire based on merit, seeking out people with the right abilities, knowledge, and skills for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgeable about crypto.

We may ask candidates to complete job-related skills or work-style assessments as part of our hiring process. These assessments evaluate competencies relevant to the role and are applied consistently across candidates for similar positions. Results are considered alongside experience and interviews, and are not the sole basis for any employment decision.

As an equal opportunity employer, we don't tolerate discrimination or harassment of any kind, whether based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status, or any other protected characteristic as outlined by federal, state, or local laws.

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More about this job

Responsibilities

The Sales Operations Analyst will manage the end-to-end RFP and DDQ response process while coordinating across internal teams like Legal, Compliance, and Product. Additionally, the role involves maintaining CRM data integrity, building pipeline reports, and qualifying inbound leads to support the sales team.

Requirements

Candidates must have at least 3 years of experience in sales operations or proposal management, preferably within the fintech or financial services sectors. Strong skills in cross-functional project management, CRM usage, and professional document writing are essential for this role.

Skills

Sales Operations
Proposal Management
RFP Management
DDQ Management
CRM Management
Pipeline Reporting
Data Integrity
Cross-functional Coordination
Technical Writing
Document Formatting
Stakeholder Management
Financial Services
Fintech
Process Improvement
Workflow Automation
Lead Qualification

Remote locations

European Union
APAC
Argentina
Brazil
Bulgaria
Canada
Cyprus
Estonia
Hungary
Ireland
Lithuania
Poland
Portugal
Romania
Spain
Sweden
Switzerland

Remote locations (standardized)

Argentina
Brazil
Bulgaria
Canada
Cyprus
Estonia
Hungary
Ireland
Lithuania
Poland
Portugal
Romania
Spain
Sweden
Switzerland

Visa sponsorship

Not detected in the job text

Keywords

Sales Operations
RFP
DDQ
Attio
Salesforce
HubSpot
Fintech
Crypto
Digital Assets
CRM
Pipeline Reporting
Lead Qualification
Compliance
Legal
Security Questionnaires
Business Development
Process Automation
Data Integrity
Financial Infrastructure
B2B Sales
Institutional Sales
API Products
Vendor Due Diligence
Workflow Optimization
Customer Insights
Forecasting
Stakeholder Alignment
Document Assembly
Project Management
Open Finance

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