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Added 8 mins ago
JH
Senior Software Development Manager
JMC HR Consulting
Markham, ON
- Full-time
JMC is partnering with SinaLite / Willowpack to recruit a Software Development Manager to lead the development of software that connects customers, production teams and business operations.
Added 23 mins ago
A
Manager, Global Strategic Partnerships
Ataccama
Toronto, ON
- Full-time
We are looking for a Manager of Global Strategic Partnerships to own Ataccama's most important alliances worldwide. You will lead a select portfolio of global solution partners (GSIs and…
Added 23 mins ago
A
Manager, Global Strategic Partnerships
Ataccama
Toronto, ON
- Full-time
We are looking for a Manager of Global Strategic Partnerships to own Ataccama's most important alliances worldwide. You will lead a select portfolio of global solution partners (GSIs and…
Added 23 mins ago
AS
Senior Data Engineer
AgileGrid Solutions
Canada
- Full-time
You are comfortable working with structured, semi-structured, and unstructured data in both batch and streaming environments. You have experience in data analysis, data mapping, and data…
Added 23 mins ago
T
R&D Engineer- Data Scientist
Tenova
Mississauga, ON
- Full-time
The R&D Engineer - Data Science, under the direction of the R&D Manager, is responsible for analyzing operational and test data, developing algorithms, and researching, building,…
Added 38 mins ago
Quality Control Inspector (Supply Chain & Logistics)
OSI Maritime Systems
Burnaby, BC
High attention to detail and engineering aptitude, referring to engineering drawings, product datasheets, product descriptions, across a wide variety of product types, this includes complex…
Added 38 mins ago
D|
Demand Planning Manager
DECIEM | THE ABNORMAL BEAUTY COMPANY
Toronto, ON
- Full-time
The Demand Planning Manager is responsible for overseeing the regional demand forecasting process and developing accurate item customer or item-market level forecasts using statistical…
Added 53 mins ago
Machine Learning Engineer
Scotiabank
Toronto, ON
Scotiabank is seeking a highly motivated and experienced Senior Manager, Software & Data Engineering to lead the design, development, modernization, and support of critical data and…
Added 53 mins ago
Software Engineer
Scotiabank
Toronto, ON
Scotiabank is seeking a highly motivated and experienced Senior Manager, Software & Data Engineering to lead the design, development, modernization, and support of critical data and…
Added 1 hour ago
GC
Maintenance Supervisor (Full-time) - Port Perry
Great Canadian Entertainment
Port Perry, ON
- Full-time
Reporting to the Facilities Manager, the Maintenance Supervisor is responsible for providing the maintenance and grounds team with the equipment and physical structure required to…
Added 1 hour ago
M
RQ11316 - Systems Testing/QA Specialist - Senior
Maarut
Toronto, ON
- Contract
and experience in the use of Computer Aided Software Engineering (CASE)
Added 1 hour ago
MS
Contracts Manager
ML6 Search + Talent Advisory
Mississauga, ON
- Full-time
ML6 is representing a well-established and growing Canadian homebuilding organization in the search for a Contracts Manager to join its procurement team. This is an opportunity for a…
Added 1 hour ago
S
Director, Solutions Engineering
Solink
Remote, Canada
- $279,504 to $349,380 CAD / year
- Full-time
- Remote
…detect and interpret key moments. This empowers teams to make data-driven decisions, enhance security, and improve operational…
Added 1 hour ago
R
Senior Data Lake Consultant (Cloudera)
Resonaite
Toronto, ON
- Contract
Our client is seeking a contract based Senior Cloudera Data Lake Platform Consultant to provide hands-on administration, operational support, and technical leadership for an enterprise…
Added 1 hour ago
S
Senior Technical Engineering Manager
Stay22
Montreal, QC
- Full-time
We are seeking an energetic and experienced Senior Technical Engineering Manager to lead a high-performing engineering team working across Stay22’s diverse product and platform initiatives.…
Added 2 hours ago
G
Commercial Manager
GagaMuller
Regina, SK
- Full-time
We are looking for an experienced Commercial Manager to join GagaMuller on a hyperscale data centre project. Acting as the owner’s representative, you will provide client-side leadership…
Added 2 hours ago
VE
Technical and Regulatory Specialist
Veolia Environnement SA
Ottawa, ON
- Full-time
…hazardous waste branches as a backup to the Technical Service Manager. Act as a primary Subject Matter Expert (SME) for the RPRA Hazardous Waste Program and lead efforts to evaluate and…
Added 2 hours ago
Area Manager II, YYZ4
Amazon
Brampton, ON
As an Area Manager II at an Amazon fulfillment center, you'll act as a strategic leader overseeing upto 80 associates while driving department level operational improvements. You'll conduct…
Added 2 hours ago
UO
Scientific Assistant
University of Victoria
Victoria, BC
- Full-time
…and by coordinating with other technical staff, such as the Manager of Laboratories (ML), Senior Scientific Assistants (SSAs), and Scientific Assistants (SAs), as needed for the day-to-day…
Added 2 hours ago
SI
Accountant
Syndesus, Inc.
Toronto, ON
- $65,000 to $75,000 USD / year
- Full-time
Full-time, permanent | Operations | Reports to the Client Services Manager | Works closely with our Senior Accountant | Hybrid, Toronto, ON
Added 3 hours ago
P
Supply Chain Manager
Pontosense
Toronto, ON
- Full-time
Build the supply chain, and the refurbishment programme, at a fast-growing senior care technology company shipping hardware to 24 countries.
Added 4 hours ago
T
Program Implementation Manager
Teqfocus
Markham, ON
- Full-time
Teqfocus is a Data and AI company that helps enterprises build and scale the Agentic Enterprise - connecting the data foundation, the intelligence layer, and the applications teams run…
Added 4 hours ago
A
Product Manager (Bangkok-based)
Agoda
Vancouver, BC
- Full-time
This role is BANGKOK-BASED, RELOCATION PROVIDED. Our Product Managers are analytical and data-driven individuals, who’re responsible for building products end-to-end focusing on analyzing…
Added 4 hours ago
G
Electrical Manager
GagaMuller
Regina, SK
- Full-time
We are looking for an experienced Electrical Manager to join GagaMuller on a hyperscale data centre project. Acting as the owner’s representative, you will provide client-side leadership…
Added 4 hours ago
G
Mechanical Manager
GagaMuller
Regina, SK
- Full-time
We are looking for an experienced Mechanical Manager to join GagaMuller on a hyperscale data centre project. Acting as the owner’s representative, you will provide client-side leadership…

Kraken

Senior Product Manager - Pro Onboarding

Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Experience: 4+ years of product management experience, with a strong track record in onboarding, activation, or growth-oriented UX work
Posting language: English
Posted: Sep 24, 2026

Original job description

Building the Future of Open Finance

Payward - the parent company behind Kraken, NinjaTrader, Breakout, xStocks, Payward Services and CF Benchmarks - has spent the last 15 years building one of the most modern and globally accessible financial infrastructure platforms in the industry, built to advance an open, global financial system.

Before you apply, we encourage you to explore our culture page to understand what drives us and how we work.

The team

Founded in 2011, Kraken is one of the world's longest-standing crypto platforms, trusted by over 10 million individuals and institutions across the globe. It offers spot trading, margin, futures, staking, and OTC services, with products built for both individual investors and institutional clients.

The Pro team is responsible for Kraken Pro’s web and mobile trading experiences across spot and futures markets.

The opportunity

Own the onboarding experience for Kraken Pro globally, end to end - from first landing through a client's first trade
Constantly assess the funnel: identify what's working, what's not, and drive continuous UX improvement
Deeply understand the Pro customer: who they are, what they need most in their first days, how to talk to them, and what gets them excited to trade
Live in the onboarding data - pinpoint the biggest friction points, where clients drop off, and the highest-leverage opportunities
Design the experience to build trust at every step, guiding clients through onboarding with confidence
Get clients to their first trade - their "aha moment" - faster and with more conviction
Partner closely with Design, Data, Engineering, and Marketing to turn insight into shipped improvements
Use AI to see the funnel more clearly and move faster on it - from surfacing friction points and predicting who's about to drop off, to personalizing the onboarding path and messaging per client

What You Bring

4+ years of product management experience, with a strong track record in onboarding, activation, or growth-oriented UX work
Sharp product sense for user experience - able to spot friction, simplify complex flows, and design for trust and excitement
Strong data fluency: comfortable defining success metrics, analyzing funnels, and turning data into prioritized action
Excellent written and verbal communication - able to bring stakeholders along with clear narratives and numbers
A customer-first instinct - genuinely curious about who the user is and what would make them excited to trade
Fluent working with AI tools day to day - using them to analyze data, personalize experiences, and speed up how you work as a PM
Passion for crypto and trading, with a strong belief in Kraken Pro's mission

Unless a specific application deadline is stated in the job posting, applications are accepted on an ongoing basis.

Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution.

We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.

Our commitment

Payward is powered by people from around the world and we celebrate the diverse talents, backgrounds, contributions, and unique perspectives that everyone brings to the table. We hire based on merit, seeking out people with the right abilities, knowledge, and skills for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgeable about crypto.

We may ask candidates to complete job-related skills or work-style assessments as part of our hiring process. These assessments evaluate competencies relevant to the role and are applied consistently across candidates for similar positions. Results are considered alongside experience and interviews, and are not the sole basis for any employment decision.

As an equal opportunity employer, we don't tolerate discrimination or harassment of any kind, whether based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status, or any other protected characteristic as outlined by federal, state, or local laws.

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More about this job

Responsibilities

Own and improve Kraken Pro’s global onboarding journey from a client’s first landing through their first trade, using funnel data to identify friction and prioritize UX improvements. Partner with Design, Data, Engineering, and Marketing, and use AI to analyze drop-off, personalize onboarding, and help clients reach their first trade sooner.

Requirements

Requires at least four years of product management experience, ideally in onboarding, activation, or growth-oriented UX, along with strong product judgment and data fluency. Candidates should communicate effectively, be customer-focused, use AI tools in their daily work, and have a passion for crypto and trading.

Skills

Product Management
Onboarding
User Experience
Growth
Funnel Analysis
Data Analysis
Success Metrics
Customer Research
Stakeholder Communication
Artificial Intelligence
Personalization
Cross-Functional Collaboration
Crypto
Trading

Visa sponsorship

Not detected in the job text

Keywords

Kraken Pro
Open Finance
Crypto
Spot Trading
Futures
Margin
Staking
Over-The-Counter Services
Product Management
Client Onboarding
Activation
Growth
User Experience
Onboarding Funnel
Funnel Analysis
Data Analysis
Success Metrics
Customer Research
Trust
First Trade
Artificial Intelligence
Personalization
Drop-Off Prediction
Design
Engineering
Marketing
Cross-Functional Collaboration

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