Receptionist

About Us

KRGinsure, a trusted tradename of RRJ Insurance Group Limited. with over a century of heritage (est. 1906), is one of Ontario’s leading brokerages with branch offices across Southern Ontario. We pride ourselves on tailored solutions, strong market relationships, and dedicated claims support.

Position Summary

We’re looking for a Receptionist/Administrative Assistant to join our team in our Lindsay office. This role is a good fit for someone who enjoys working with people, providing great customer service, and being part of a busy office environment. You’ll be the first point of contact for visitors and callers while also providing day-to-day administrative support to the team.

Position Type: Contract (6 months with potential for extension)

Role Status: Temporary Replacement

Location: Lindsay

Primary Responsibilities

• Provide high-quality customer service to clients via phone, email, and in person
• Greet, welcome, and direct visitors appropriately
• Answer, screen, and forward incoming phone calls while providing basic information as needed
• Perform general clerical duties including filing, photocopying, scanning, collating, and faxing
• Accept insurance payments from clients and issue receipts
• Receive and sort daily mail, deliveries, and couriers
• Support the office with additional administrative duties as required

Knowledge, Skills and Requirements:

Technical & Interpersonal Skills

• Excellent communication skills, professional telephone etiquette, and presentation
• Dependable, organized, and team-oriented
• Strong attention to detail and time management skills
• Sound computer and administrative skills
• Ability to multitask, prioritize, and work effectively in a fast-paced environment
• High school diploma required
• Previous administrative or receptionist experience is considered an asset
• Working knowledge of EPIC is considered an asset

Compensation Range: $20.00 to $22.00 per hour

Compensation is based on a full-time 37.5-hour work week and will be dependent upon the successful candidate’s qualifications and experience, with consideration given to internal equity.

Why Join Us

Join the team in our Lindsay office and enjoy:

• Hands-on experience in the insurance brokerage industry
• Opportunities to develop your customer service and administrative skills
• A varied role with a mix of client-facing and administrative responsibilities
• Free parking and a professional office environment

RRJ Insurance Group Ltd. is an equal opportunity employer and is committed to a workplace reflecting the diversity of the communities it serves. While we thank all applicants for their interest, only those selected for an interview will be contacted. If contacted for an interview, please inform us should an accommodation be required. RRJ does not use AI to screen and/or assess candidate applications.