Parts Technician, Order Desk
- Calgary, AB, Canada
Full-time
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Job details
- Job type
- Full-time
- Experience
- 2 years’ experience working as a Parts Technician or in a parts/order desk role
- Working hours
- 40 hours per week
- Posting language
- English
- Posted
Original job description
Kristian Electric is a strong family business, founded in 1964, providing the best and most trusted service, parts, sales, and rentals of electric overhead cranes, welding equipment, hoists, and material handling equipment. Reaching across Alberta, Saskatchewan, and many other provinces, KEL leads the industry and continues to grow every day. We are always excited to welcome passionate, hard-working individuals to our growing company – your growth and development is the sum of our success!
Location: Calgary
Responsibilities
Kristian Electric is looking for a Parts Technician to join our Calgary branch. As a Parts Technician, you will be responsible for managing, looking up, and finding parts for customers and technicians for all welder and overhead crane parts. The ideal candidate will be:
We are excited to grow - hopefully you can grow with us!
What We Offer
Some overtime may be required.
Monday to Friday 8:00 - 4:30
40 hours per week
PI287117712
Location: Calgary
Responsibilities
Kristian Electric is looking for a Parts Technician to join our Calgary branch. As a Parts Technician, you will be responsible for managing, looking up, and finding parts for customers and technicians for all welder and overhead crane parts. The ideal candidate will be:
- Reliable and organized with maintaining and working with project deadlines and customer requests
- An exceptional customer relationship builder
- Able to work independently and in a fast-paced environment
- Safety focused
- As the Parts Technician, you will be the main point of contact on the Order Desk for all parts sales related to welders, overhead cranes, and other electrical/maintenance supplies. You will also identify, organize, price, and quote crane, welder, and electrical/maintenance parts and supplies.
- Registered Apprentice or Journeyman Parts Technician certification is an asset
- 2 years’ experience working as a Parts Technician or in a parts/order desk role
- Experience working with crane, welder, or electrical parts is an asset
- Demonstrate exceptional customer service skills as a main point of contact for customers coming in for any parts, order inquiries, and order desk sales
- Answering phones and e-mails for parts and order inquiries
- Navigating customers to service areas for service inquiries
- Maintaining the showroom, ensuring display parts are adequately stocked and displayed
- Coordinate teams’ emails, inquiries, and direct-to-service
- Putting away stock as needed (with Shipping/Receiving and Inventory Controller) especially for convenience factor of order desk
- Creating sales orders and maintaining communication with customers for updates
- Preparing quotations for sales orders
- Assisting other branches for any parts/supplies or order inquiries
- Organizing stock transfers
- Continuous improvement and knowledge development regarding parts and supplies
- Outstanding customer service skills
- Ability to interact with clients, business associates, and co-workers in a courteous and professional manner
- Mathematical skills
- Mechanically/Electrically inclined
- Attention to details
- Written and communication skills
- Punctual, reliable, and good attendance
- Ability to handle stress in a positive manner
- Positive attitude towards learning and difficult situations
- Ability to work in a fast-paced work environment
- Ability to function as part of a team and to request and accept direction as required
- Safety awareness
- Maintain a professional personal appearance
- Warehouse environment
- Requires steel toed footwear
- Eye protection is provided
- Ability to lift up to 50 lbs.
We are excited to grow - hopefully you can grow with us!
What We Offer
- Competitive wages
- Health & Dental benefits
- Company pension plan
- Friendly work environment
Some overtime may be required.
Monday to Friday 8:00 - 4:30
40 hours per week
PI287117712
More about this job
Responsibilities
The Parts Technician serves as the primary point of contact on the order desk for parts sales related to welders, overhead cranes, and electrical supplies. Responsibilities include identifying and quoting parts, managing customer inquiries, and maintaining showroom stock.
Requirements
Candidates must have at least 2 years of experience in a parts or order desk role and possess strong customer service and organizational skills. A Registered Apprentice or Journeyman Parts Technician certification is considered an asset.
Skills
- Customer service
- Parts identification
- Order desk management
- Quoting
- Sales orders
- Inventory organization
- Communication
- Mathematical skills
- Mechanical aptitude
- Electrical aptitude
- Attention to detail
- Problem solving
- Time management
- Safety awareness
Benefits
- Health benefits
- Dental benefits
- Company pension plan
Visa sponsorship
Not detected in the job text
Categories
- Customer Service & Support
- Trades
- Manufacturing
- Logistics
- Retail
Keywords
- Parts Technician
- Order Desk
- Welder parts
- Overhead crane parts
- Electrical supplies
- Maintenance supplies
- Customer service
- Sales orders
- Quotations
- Inventory
- Warehouse
- Stock transfers
- Safety
- Apprentice
- Journeyman
- Industrial machinery
- Material handling