Original job description
Account Executive – B2B Technology Solutions
Kspace Technologies | Sales & Business Development
Position: Account Executive
Department: Sales & Business Development
Location: Ontario, Canada
Work Arrangement: Hybrid, with remote prospecting and client-facing meetings
Employment Type: Full-Time
Experience Level: Intermediate / Mid-Level
Compensation: Base salary plus performance-based commission.
About Kspace Technologies
Kspace Technologies is a technology solutions and digital transformation company helping businesses build, modernize, integrate, and manage the systems that support their operations and growth.
We work with startups, small and medium-sized businesses, and established enterprises to deliver practical, scalable technology solutions that improve operational efficiency, strengthen digital capabilities, and support long-term business performance.
Our expertise spans software engineering, artificial intelligence, enterprise systems, IT infrastructure, cloud technologies, data analytics, and strategic technology advisory.
With operations across multiple international markets, Kspace Technologies supports organizations seeking reliable technology implementation, modernization, and ongoing technical expertise.
Website: https://kspace-technologies.com
Position Overview
We are seeking a highly motivated, commercially driven Account Executive to join our Sales & Business Development team.
The Account Executive will be responsible for driving new business revenue through strategic prospecting, consultative selling, relationship development, and successful management of the end-to-end B2B sales cycle.
The successful candidate will identify prospective clients, understand their business and technology challenges, position relevant Kspace solutions, and convert qualified opportunities into profitable customer relationships.
This role requires a combination of strong commercial judgment, business development expertise, solution-selling capabilities, and the ability to communicate effectively with business owners, department heads, procurement professionals, and executive decision-makers.
You will work closely with technical specialists, solution architects, project delivery teams, and company leadership to develop commercially viable proposals that align client requirements with Kspace's service capabilities.
In addition to acquiring new customers, the Account Executive will contribute to customer retention, account expansion, and recurring revenue growth.
The ideal candidate is proactive, disciplined, customer-focused, and comfortable operating in a performance-driven technology sales environment.
Key Responsibilities1. New Business Development & Prospecting
Develop and execute targeted business development strategies to identify and secure new B2B customers.
Research and prospect potential customers across designated industries and market segments.
Generate qualified sales opportunities through cold outreach, email campaigns, professional networking, referrals, inbound inquiries, industry events, and strategic partnerships.
Identify key stakeholders and decision-makers within prospective customer organizations.
Build relationships with business owners, CEOs, CFOs, CTOs, CIOs, IT managers, operations leaders, and procurement teams.
Develop and maintain an active pipeline of prospective customers aligned with Kspace's ideal customer profiles.
Identify potential opportunities for new technology implementations, modernization projects, enterprise applications, and ongoing managed services.
Collaborate with marketing and business development teams to convert inbound leads and campaign-generated prospects into sales opportunities.
2. Consultative Selling & Solution Development
Conduct structured discovery meetings to assess customer business objectives, operational challenges, existing technology environments, budgets, and implementation requirements.
Translate customer requirements into clearly defined business opportunities.
Recommend appropriate technology solutions based on customer needs, business value, feasibility, and commercial objectives.
Deliver persuasive solution presentations, product demonstrations, and commercial proposals.
Explain technical concepts, implementation approaches, and business benefits to both technical and non-technical stakeholders.
Collaborate with internal technical teams to assess project scope, delivery requirements, timelines, and estimated costs.
Develop value propositions and business cases that demonstrate expected operational, financial, and strategic benefits.
Support customers throughout their technology evaluation and purchasing decisions.
3. Full-Cycle Sales Execution
Manage the complete B2B sales process from initial prospecting through discovery, qualification, proposal, negotiation, and contract execution.
Establish clear next steps, purchasing timelines, and stakeholder responsibilities for every qualified opportunity.
Prepare and coordinate quotations, commercial proposals, statements of work, and supporting sales documentation.
Conduct pricing discussions and commercial negotiations in accordance with company policies and approved pricing structures.
Navigate multi-stakeholder buying processes, procurement requirements, vendor assessments, and contract reviews.
Overcome customer objections through needs-based selling, commercial reasoning, and solution differentiation.
Maintain accurate opportunity stages, expected close dates, deal values, and customer activities in the designated CRM.
Drive opportunities toward timely decisions and successful contract execution.
Coordinate with Finance and Operations to support customer onboarding, payment arrangements, and contract handover.
4. Account Management & Revenue Expansion
Establish and maintain strong, long-term relationships with customers.
Conduct periodic account reviews to understand evolving customer requirements and identify expansion opportunities.
Introduce additional Kspace solutions that complement the customer's existing technology investments.
Promote ongoing support, maintenance, managed technology services, and recurring service agreements.
Collaborate with customer success, delivery, and technical teams to maintain account continuity.
Identify renewal opportunities, cross-selling opportunities, and additional service engagements.
Support customer retention through proactive communication, relationship management, and commercial follow-through.
Develop referral opportunities and customer advocacy relationships.
5. Sales Pipeline Management & Forecasting
Maintain accurate and timely CRM records of all prospecting activities, customer interactions, and sales opportunities.
Manage a structured sales pipeline with clear qualification criteria, opportunity stages, and next actions.
Prepare weekly sales activity updates, pipeline reports, and revenue forecasts.
Monitor conversion rates, pipeline coverage, deal velocity, and expected revenue.
Identify potential risks to quarterly sales performance and recommend corrective actions.
Participate in regular pipeline reviews, deal strategy discussions, and performance meetings.
Ensure that sales opportunities are commercially qualified before significant technical or delivery resources are committed.
6. Cross-Functional Collaboration
Work with technical and engineering teams to develop appropriate solutions for prospective customers.
Collaborate with marketing teams on lead generation campaigns, account-based outreach, and sales enablement.
Coordinate with project managers and delivery teams to ensure clear handover of signed engagements.
Provide market feedback on customer needs, competitor positioning, pricing expectations, and emerging business opportunities.
Support strategic partnerships and channel relationships where relevant.
Represent Kspace Technologies professionally at customer meetings, networking events, exhibitions, and business development activities.
Solutions & Services You Will Sell
The Account Executive will represent Kspace Technologies' commercial service portfolio, including:
Digital Platforms & Applications
Custom web and mobile applications
Enterprise and business applications
SaaS platforms and digital products
E-commerce and customer-facing platforms
Business portals and internal operational applications
AI & Intelligent Systems
AI-powered business applications
Business process automation
Intelligent workflows and system integrations
Predictive analytics and decision-support solutions
Applied AI consulting and implementation
Enterprise Software & Systems Integration
CRM and ERP solutions
Business systems integration
Workflow automation
Legacy technology modernization
Enterprise application development
API development and systems connectivity
Data Engineering & Analytics
Business intelligence and reporting
Data infrastructure and integration
Operational dashboards
Data analytics solutions
Commercial and operational intelligence applications
Cloud, Infrastructure & IT Solutions
Cloud infrastructure and migration
Hosting and DevOps solutions
IT infrastructure and network solutions
Business hardware and technology procurement
Infrastructure modernization and deployment
Managed Technology & Recurring Services
Kspace Care maintenance and support
Technology monitoring and ongoing optimization
Managed infrastructure and support services
Hardware refresh and FieldOps services
Recurring technical support agreements
Strategic Technology Advisory
Technology assessments and roadmaps
Digital transformation consulting
Technology modernization planning
Technical and systems advisory
Strategic technology implementation planning
Demand Services
Digital marketing and customer acquisition support
Social media and campaign services
Digital growth and marketing execution
The successful candidate is not expected to be an engineer or technical specialist but must be capable of understanding customer problems, explaining solution value, and engaging technical teams when specialized expertise is required.
Required QualificationsProfessional Experience
2–5 years of experience in B2B sales, account executive roles, business development, technology sales, or professional services sales.
Demonstrated experience managing customer relationships and progressing opportunities through multiple sales stages.
Experience identifying new business opportunities through outbound prospecting and relationship development.
Proven ability to conduct customer discovery meetings, qualify opportunities, deliver presentations, and negotiate commercial agreements.
Experience working with sales targets, revenue objectives, and measurable performance indicators.
Familiarity with CRM systems and sales pipeline management processes.
Experience engaging decision-makers and communicating with cross-functional business stakeholders.
Skills & Competencies
Strong verbal and written communication skills.
Excellent interpersonal and relationship-building capabilities.
Commercial awareness and business acumen.
Strong negotiation, objection-handling, and closing skills.
Ability to understand customer needs and position value-based solutions.
Strong organizational, prioritization, and time-management skills.
Ability to manage several sales opportunities simultaneously.
Confidence conducting virtual and in-person client meetings.
Proficiency with Microsoft 365, Google Workspace, CRM platforms, and common business productivity tools.
Self-motivation, accountability, resilience, and a results-oriented mindset.
Ability to work independently while collaborating effectively with internal teams.
Education
Bachelor's degree in Business Administration, Marketing, Sales, Economics, Information Technology, or a related discipline is preferred.
Equivalent professional experience and demonstrated sales performance will also be considered.
Preferred Qualifications
The following qualifications are considered assets but are not mandatory:
Experience selling SaaS, IT services, enterprise software, cloud solutions, AI solutions, or digital transformation services.
Knowledge of CRM, ERP, managed IT services, cybersecurity, or cloud infrastructure.
Experience with consultative sales frameworks such as MEDDICC, SPIN Selling, Challenger, or solution-based selling.
Familiarity with account-based selling, multithreading, and B2B procurement cycles.
Experience selling to SMEs, mid-market companies, or enterprise customers.
Knowledge of technology implementation projects, managed services, or recurring revenue business models.
Experience developing commercial proposals and working with technical presales teams.
Existing professional relationships within relevant B2B industries.
Key Performance Indicators
Performance will be assessed against clearly defined objectives agreed upon with sales leadership.
Key performance measures include:
Revenue Performance
New business revenue generated
Achievement of monthly and quarterly sales quotas
Number and value of closed-won opportunities
Recurring revenue generated through eligible service agreements
Account expansion and cross-selling revenue
Sales Pipeline Development
Qualified opportunities generated
Pipeline value and coverage against sales targets
Discovery meetings completed
Qualified proposal opportunities
Conversion rates throughout the sales cycle
Sales Execution
Win rate and deal progression
Average sales cycle length
Forecast accuracy
CRM data accuracy and opportunity management
Timely follow-up and next-step execution
Customer & Account Development
Customer engagement and relationship quality
Repeat business and expansion opportunities
Account handover quality
Customer retention and renewal support
Specific quotas, activity expectations, and performance benchmarks will be established based on the candidate's experience, assigned territory, target market, and agreed compensation plan.
First 90 Days – Success Expectations
Days 1–30: Onboarding & Sales Readiness
During the first month, the Account Executive will:
Complete onboarding and understand Kspace's service portfolio, value propositions, and commercial processes.
Become familiar with target customer profiles, sales positioning, pricing principles, and proposal procedures.
Understand the company's CRM, prospecting tools, and opportunity management standards.
Develop an initial target account list and territory prospecting strategy.
Begin outbound prospecting, lead qualification, and discovery meetings.
Participate in sales training, technical briefings, and pipeline review sessions.
Days 31–60: Pipeline Development & Opportunity Conversion
During the second month, the Account Executive will:
Execute consistent outbound prospecting and follow-up activities.
Build a qualified sales pipeline across relevant Kspace services.
Independently manage customer discovery meetings.
Advance qualified opportunities into presentations, proposals, and commercial negotiations.
Collaborate with technical teams on solution development and commercial scoping.
Demonstrate ownership of assigned prospects and active sales opportunities.
Days 61–90: Revenue Generation & Independent Execution
By the end of the third month, the Account Executive is expected to:
Demonstrate measurable progress toward agreed sales targets.
Convert qualified opportunities into new customers and closed business.
Manage an active pipeline with clear next steps and credible revenue forecasts.
Demonstrate confidence in positioning multiple Kspace service lines.
Identify opportunities for recurring service contracts and customer account expansion.
Show consistent CRM discipline, commercial judgment, and accountability.
Performance will be reviewed against mutually established expectations, including activity, pipeline quality, revenue contribution, and overall sales execution.
Compensation & Benefits
Kspace Technologies intends to offer a performance-oriented compensation package designed to reward successful business development and revenue generation.
The package will include:
Competitive base compensation appropriate to experience and responsibilities.
Performance-based sales commission.
Opportunities to earn additional commission through eligible new business and account expansion revenue.
Clearly documented sales targets and commission eligibility criteria.
Access to sales enablement resources, company tools, and technical support.
Professional development and sales training opportunities.
Opportunities for career progression as the company expands.
Final compensation, commission eligibility, payment terms, and applicable benefits will be communicated during recruitment and documented in the employment agreement.
Career Development
The Account Executive role offers opportunities for increased responsibility based on performance, business growth, and organizational requirements.
Potential career progression may include:
Senior Account Executive
Strategic Account Executive
Enterprise Account Executive
Account Manager / Strategic Accounts
Sales Manager
Director of Business Development
Progression will depend on demonstrated performance, leadership capabilities, and available organizational opportunities.
Work Environment & Expectations
The Account Executive will operate within a collaborative, fast-paced technology services environment.
The role involves independent prospecting, virtual sales activities, customer meetings, internal coordination, and regular performance reporting.
The successful candidate must demonstrate professionalism, strong commercial discipline, reliable communication, and accountability for customer relationships and sales commitments.
Occasional travel within the assigned market may be required for customer meetings, networking activities, and business development engagements.
Kspace Technologies values individuals who demonstrate initiative, integrity, adaptability, continuous learning, and a commitment to delivering meaningful value to customers.
Equal Opportunity & Accessibility
Kspace Technologies is committed to providing an inclusive working environment and considering qualified applicants based on their skills, experience, and ability to perform the responsibilities of the role.
We welcome applications from individuals with diverse professional and educational backgrounds.
Accommodation is available during the recruitment process upon request, in accordance with applicable accessibility and human rights requirements.
How to Apply
Candidates interested in joining Kspace Technologies are invited to submit:
An updated resume outlining relevant professional experience.
A brief introduction highlighting their background in B2B sales or business development.
Relevant examples of sales achievements, customer acquisition, or revenue generation, where available.
Apply via email: [email protected]
Email subject: Account Executive – B2B Technology Solutions
Join Kspace Technologies and help businesses turn technology opportunities into measurable business outcomes.
