Original job description
BUSINESS DEVELOPMENT SPECIALIST
KSPACE TECHNOLOGIES INC.
Location: Markham / Greater Toronto Area, Ontario, Canada
Work Arrangement: Hybrid - remote work, team collaboration, and occasional client or partner visits
Employment Type: Full-Time
Department: Business Development & Strategic Partnerships
Experience Level: Intermediate (2–4+ years preferred)
Compensation: Proposed CAD $45,000–$60,000 annually, plus performance-based commissions
Reports To: Business Development & Partnerships Lead / Company Leadership
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About Kspace Technologies
Kspace Technologies is a technology development company and systems integration partner helping businesses, institutions, and organizations improve how they operate through practical, reliable, and scalable technology solutions.
Our work spans technology procurement, software engineering, IT infrastructure, systems integration, operational intelligence, and ongoing technical support.
We work with organizations ranging from growing small and medium-sized businesses to established enterprises across industries including healthcare, manufacturing, logistics, retail, professional services, education, and technology.
Our core service areas include:
Technology Procurement & Infrastructure: Business hardware, software, networking equipment, technology sourcing, deployment, and systems integration.
Kspace FieldOps: On-site technology assessments, installation, configuration, equipment deployment, technical field support, and infrastructure documentation.
Kspace Refresh: Enterprise hardware replacement, technology lifecycle management, asset recovery, trade-in coordination, and responsible recycling.
Kspace OIP (Operational Intelligence Platform): Operational assessments, performance reporting, data visibility, workflow improvement, and technology-enabled business optimization.
Software & Digital Product Development: Custom websites, mobile applications, business platforms, internal software, automation, AI-enabled solutions, and enterprise system integrations.
Technology Consulting & Ongoing Support: Technical advisory, managed technology services, maintenance, infrastructure support, and long-term client engagements.
At Kspace Technologies, we believe technology should solve real business problems, improve productivity, reduce operational inefficiencies, and create measurable value.
We are expanding our commercial operations and looking for a driven Business Development Specialist to help us reach new customers, build relationships, and create sustainable revenue opportunities.
Position Overview
We are seeking a motivated, commercially minded, and results-oriented Business Development Specialist to identify, develop, and secure new business opportunities for Kspace Technologies.
This is a client-facing position focused on generating qualified leads, developing relationships with decision-makers, identifying business challenges, presenting suitable technology solutions, and converting opportunities into paying clients.
The ideal candidate is comfortable engaging business owners, executives, operations managers, procurement departments, and technology decision-makers.
You do not need to be a software engineer or technical specialist. However, you must be willing to understand our services, explain their business value, and work with our technical teams to develop appropriate solutions.
This position goes beyond traditional lead generation. You will participate in the commercial sales cycle, from market research and initial outreach to client discovery, proposal preparation, negotiation, and successful onboarding.
We are looking for someone who takes ownership of opportunities, follows through consistently, and understands that business development is about building trust, creating value, and generating revenue.
Key Responsibilities
Business Development & Lead Generation
Research and identify potential clients who could benefit from Kspace Technologies’ products and services.
Build and maintain targeted prospect lists across priority industries and geographic markets.
Conduct professional outbound outreach through email, LinkedIn, telephone calls, networking, and business introductions.
Identify business owners, executives, IT managers, operations directors, procurement teams, and other relevant decision-makers.
Qualify prospects based on business needs, budgets, decision-making authority, timelines, and potential commercial value.
Schedule and participate in introductory calls, discovery meetings, product presentations, and client consultations.
Develop personalized outreach approaches for different industries and customer segments.
Identify organizations planning hardware upgrades, technology deployments, software projects, operational improvements, or new locations.
Generate opportunities for both one-time projects and recurring service agreements.
Maintain consistent follow-up with prospective clients and existing leads.
B2B Sales & Client Acquisition
Manage opportunities throughout the sales pipeline, from initial contact through qualification, proposal development, negotiation, and closing.
Understand client requirements and recommend suitable services from Kspace’s portfolio.
Communicate technical offerings in clear, business-focused language.
Coordinate with internal technical teams to evaluate feasibility, project scope, delivery timelines, and resource requirements.
Support the preparation of quotations, proposals, statements of work, service agreements, and commercial presentations.
Present proposals to prospective clients and communicate the commercial value of recommended solutions.
Address client questions, objections, budget limitations, and purchasing concerns.
Support negotiations while following Kspace’s approved pricing, margin, and contracting policies.
Convert qualified opportunities into signed agreements, approved purchase orders, or confirmed commercial engagements.
Ensure proper documentation and internal handover of newly acquired clients.
Strategic Partnerships & Channel Development
Identify potential technology vendors, distributors, consultants, service providers, and strategic business partners.
Develop relationships with organizations that can refer clients, support joint opportunities, or expand Kspace’s market reach.
Explore partnerships with IT service providers, telecommunications companies, equipment suppliers, business associations, and industry networks.
Identify reseller, referral, subcontracting, and channel partnership opportunities.
Support partnership discussions, commercial evaluations, and coordination of joint initiatives.
Maintain relationships with existing partners and identify opportunities for further collaboration.
Assist in developing mutually beneficial partnership proposals and business cases.
Technology Solutions & Service Development
Work across our commercial service portfolio to identify opportunities for:
Kspace FieldOps
On-site technology assessments and installations.
Workstation, networking, Wi-Fi, POS, and peripheral deployments.
Multi-location technology rollouts.
Recurring field support and infrastructure documentation.
Kspace Refresh
Enterprise hardware upgrades.
Laptop, desktop, printer, and equipment replacement.
IT asset recovery and lifecycle management.
Hardware procurement and refresh programmes.
Kspace OIP
Operational assessments and process improvement.
Business performance reporting and analytics.
Data management and workflow visibility.
Managed operational intelligence services.
Software Development & Digital Solutions
Custom mobile and web applications.
Business management platforms and enterprise systems.
Digital transformation and workflow automation.
AI-enabled tools, integrations, and internal business applications.
Technology Consulting & Support
Managed technology support agreements.
IT assessments and infrastructure improvement.
Business technology procurement.
Ongoing support, optimization, and service retainers.
You will be expected to understand these offerings well enough to recognize commercial opportunities and involve the appropriate technical specialists when needed.
Client Relationship Management
Establish professional and long-term relationships with prospective and existing clients.
Maintain regular communication with stakeholders throughout the sales process.
Identify opportunities to expand existing accounts into additional Kspace services.
Support renewals and recurring engagements in collaboration with account and delivery teams.
Gather client feedback and communicate improvement opportunities to management.
Ensure new clients experience a smooth transition from sales to project delivery.
Represent Kspace Technologies professionally in meetings, industry events, networking sessions, and client visits.
Market Research, Tenders & Commercial Opportunities
Research industry trends, competitor activity, market demand, and emerging opportunities.
Identify companies undergoing expansion, modernization, equipment replacement, or technology transformation.
Monitor relevant procurement notices, requests for proposals (RFPs), requests for quotations (RFQs), and commercial tender opportunities.
Assist with tender qualification, submission coordination, and proposal preparation.
Identify opportunities in private-sector, institutional, nonprofit, and public-sector markets.
Provide management with actionable market intelligence and recommendations.
Recommend new lead-generation approaches, partnerships, and market-entry opportunities.
Sales Operations & Performance Reporting
Maintain accurate prospect, client, and opportunity information in the company’s CRM and designated management tools.
Record outreach activity, discovery notes, meeting outcomes, proposals, deal stages, and next steps.
Prepare weekly pipeline updates and periodic sales performance reports.
Monitor expected deal values, conversion rates, sales cycle progression, and projected revenue.
Track follow-ups and maintain accountability for assigned opportunities.
Work with management to establish sales forecasts and monthly commercial targets.
Identify bottlenecks in the acquisition process and recommend improvements.
Ensure client information, pricing, proposals, and internal commercial records are handled confidentially.
Target Industries & Customer Segments
The Business Development Specialist will initially focus on identifying opportunities among:
Small and medium-sized businesses (SMEs)
Manufacturing and industrial companies
Logistics, distribution, and warehouse operators
Healthcare clinics, dental practices, and medical facilities
Retail businesses, restaurants, and hospitality operators
Franchises and multi-location organizations
Accounting, legal, financial, and other professional service firms
Schools, educational institutions, and nonprofit organizations
Technology startups and growing digital businesses
Construction, real estate, and property management companies
Organizations seeking outsourced technology services or operational improvements
Additional industries and geographic markets may be assigned based on company growth priorities.
Required Qualifications
At least 2 years of relevant experience in business development, B2B sales, account management, partnerships, or a related commercial role.
Demonstrated ability to prospect, engage, and build relationships with prospective business customers.
Strong written and verbal communication skills.
Ability to conduct professional client meetings, discovery calls, and sales presentations.
Good understanding of business sales processes, lead qualification, and relationship management.
Strong organizational skills and ability to manage multiple active opportunities.
Confidence communicating with managers, business owners, executives, and decision-makers.
Ability to work independently, manage priorities, and meet agreed performance targets.
Experience with CRM platforms, spreadsheets, and common business productivity tools.
Ability to research industries, assess prospective clients, and identify relevant business opportunities.
Strong negotiation, problem-solving, and interpersonal skills.
Professional judgment when handling sensitive business and commercial information.
Ability to work collaboratively with technical, operational, and management teams.
Equivalent practical experience will be considered in place of specific academic credentials.
Preferred Qualifications
The following are assets but are not mandatory:
Experience selling technology products, IT services, software development, managed services, or consulting solutions.
Familiarity with B2B technology procurement and enterprise sales cycles.
Experience with CRM platforms such as HubSpot, Salesforce, or Pipedrive.
Experience preparing business proposals, quotations, and client presentations.
Knowledge of RFPs, RFQs, tender submissions, and procurement processes.
Existing professional relationships with business decision-makers.
Experience in channel partnerships, reseller relationships, or strategic account development.
Familiarity with LinkedIn Sales Navigator or comparable prospecting tools.
Understanding of software development, cloud systems, business technology, or IT infrastructure.
Experience selling recurring subscription, retainer, or managed-service arrangements.
A diploma or degree in business administration, marketing, commerce, technology, or a related discipline.
What Success Looks Like
Success in this position will be measured by the quality of the commercial opportunities you create, your ability to build an actionable sales pipeline, and your contribution to revenue growth.
Performance indicators may include:
Business Development Activity
Qualified accounts and decision-makers identified.
Quality and consistency of outbound outreach.
Discovery meetings scheduled and completed.
New business relationships and referral opportunities established.
Sales Pipeline Development
Number and value of sales-qualified opportunities.
Proposal and quotation opportunities generated.
Pipeline progression and follow-up completion.
Accuracy of sales forecasts and CRM records.
Commercial Performance
New client acquisition.
Signed project agreements and service contracts.
New contracted revenue and recurring revenue.
Proposal-to-client conversion.
Account expansion and additional service opportunities.
Professional Performance
Quality of client communication.
Reliability and ownership of assigned opportunities.
Collaboration with internal technical teams.
Accuracy of reporting and documentation.
Compliance with company pricing, contracting, and client confidentiality standards.
Specific monthly and quarterly sales targets will be established with management based on the assigned territory, service portfolio, experience level, and length of the sales cycle.
Initial 90-Day Expectations
First 30 Days - Learn & Prepare
Complete onboarding and become familiar with Kspace’s services, processes, and target customers.
Understand how Kspace positions and prices its primary commercial offerings.
Learn the company’s lead-management, CRM, reporting, and proposal workflows.
Research assigned industries and build an initial qualified prospect database.
Begin outbound outreach and participate in introductory prospect conversations.
Days 31–60 - Build the Pipeline
Execute structured prospecting campaigns.
Schedule and independently lead appropriate discovery conversations.
Develop sales-qualified opportunities for the company’s priority offerings.
Collaborate with technical teams to prepare initial client proposals.
Build a measurable pipeline of near-term and longer-term opportunities.
Identify potential referral and channel partners.
Days 61–90 - Advance & Convert
Progress qualified opportunities toward commercial agreements.
Present proposals and participate in commercial negotiations.
Secure initial client engagements where sales-cycle timing allows.
Demonstrate consistent pipeline management and forecasting.
Present a commercial development plan for the next quarter.
Review performance and agree on longer-term revenue targets with management.
Compensation & Benefits
Kspace Technologies intends to offer a compensation structure that rewards both professional contribution and measurable commercial performance.
Proposed Compensation Structure
Base salary: CAD $45,000–$60,000 annually, depending on experience and demonstrated capabilities.
Performance-based sales commissions on qualifying business secured, subject to a separate written commission plan.
Additional performance incentives may be offered for achieving specific revenue or business-development milestones.
Opportunities for career advancement into senior business development, account management, partnerships, or commercial leadership roles.
The final compensation structure, commission eligibility, payment conditions, and applicable employment benefits will be confirmed in the formal employment offer.
Why Join Kspace Technologies?
Work Across Multiple Technology Markets
Gain commercial exposure to software, enterprise IT, technology procurement, infrastructure deployment, operational intelligence, and business transformation.
Meaningful Commercial Ownership
Take responsibility for identifying new opportunities, engaging customers, and contributing to the company’s growth.
Access to Technical Expertise
Collaborate with engineers, product developers, technical specialists, and company leadership to develop solutions for clients.
Professional Growth
Develop practical experience in consultative B2B selling, account development, partnerships, enterprise procurement, and technology commercialization.
Growth Opportunities
As Kspace expands its commercial operations, successful team members may have opportunities to progress into broader sales and business leadership responsibilities.
Our Ideal Candidate
We would particularly like to hear from someone who:
Is proactive and comfortable approaching new businesses.
Enjoys opening doors and building professional relationships.
Understands that consistent follow-up is essential to successful business development.
Can identify an organization’s business problem before attempting to sell a solution.
Thinks commercially and understands the importance of revenue, profitability, and long-term client relationships.
Is comfortable operating in a growing company where initiative and accountability matter.
Is resourceful, organized, professional, and motivated by measurable results.
Can represent Kspace confidently and build trust with prospective clients.
We are not looking for someone who simply sends sales messages. We are looking for someone who can build genuine business relationships and turn opportunities into sustainable commercial growth.
How to Apply
Interested candidates should submit:
An updated resume highlighting relevant business development, sales, or partnership experience.
A brief introduction explaining their interest in Kspace Technologies.
A short description of their experience acquiring B2B clients, developing business relationships, or generating commercial opportunities.
Optional: Examples of previous sales achievements, successful partnerships, or business development initiatives.
Application Email: [email protected]
Email Subject: Application – Business Development Specialist
Company Website: https://kspace-technologies.com
Candidates selected for further consideration may be invited to participate in a structured interview and a practical business development assessment.
Equal Opportunity & Accessibility
Kspace Technologies is committed to fair and inclusive recruitment practices. We welcome applications from qualified individuals with diverse backgrounds, skills, and professional experiences.
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KSPACE TECHNOLOGIES
Technologies Development Company
Building practical technology solutions. Creating meaningful business impact.
