Jobs in Ontario

Jobs across Ontario, Canada. Choose a city or town to search nearby.

206,617 listings · 21,069 employers Counted Nov 5, 2026. How we count

About these jobs

Employers hiring include Loblaw Companies Limited (5,262 listings), Shoppers Drug Mart (4,046 listings), Walmart Canada (3,394 listings).

Common roles: Retail sales associate, Practical nurse, Registered nurse.

33,633 of these listings include employer-provided pay. Open a job to see its currency and pay period.

Advertised starting pay
Pay period	Median starting pay	Listings
CAD / hour	23.00	17,995
CAD / year	80,000.00	14,284
USD / year	155,000.00	86
CAD / month	4,304.00	66
CAD / week	1,500.00	41
CAD / day	101.00	23
USD / hour	20.00	13

Employer-listed minimums from at least 10 listings per currency and pay period. These are advertised starting amounts, not employee salaries. Jobs without a minimum and unusual amounts are excluded.

Workplace classifications: 0% remote, 17% hybrid, 82% on-site, 0% not specified. Hybrid and on-site classifications may be inferred from descriptions. Check the original ad.

Based on the dated count above. Listings can change. How we count

Jobs in Ontario

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KTek Resourcing

Amazon Connect & AWS DevOps

Toronto, ON, Canada

Contract

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Job details

Job type: Contract
Apply by: Dec 5, 2026
Posting language: English
Posted: Nov 5, 2026

Original job description

Technical Lead – Amazon Connect & AWS DevOps

Location: Toronto, ON (3 days per week onsite)

Job Summary

We are seeking a Technical Lead with expertise in Contact Center/Amazon Connect and AWS DevOps capabilities.

The primary preference is for candidates with a combination of Amazon Connect technical expertise and AWS DevOps experience. However, strong individual profiles specializing in either Contact Center/Amazon Connect or AWS DevOps will also be considered.

Key Responsibilities

1. Contact Center

Lead the design, development, implementation, and support of enterprise Contact Center solutions.
Design and review IVR, call routing, skills-based routing, queues, agent workflows, self-service, call recording, and digital channel solutions.
Provide technical leadership for voice, chat, email, messaging, and task-based customer interactions.
Design integrations between contact center platforms and CRM, APIs, authentication systems, databases, payment platforms, and other enterprise applications.
Improve customer experience, self-service containment, agent productivity, and operational efficiency.
Troubleshoot complex issues related to IVR, routing, telephony, integrations, agent experience, call failures, disconnects, and customer journeys.
Lead technical design reviews and ensure solutions meet security, scalability, resiliency, availability, and performance requirements.
Establish reusable development standards, technical governance, and engineering best practices.
Coordinate with architecture, development, QA, operations, security, network, telecom, and business teams.
Own production issues, root cause analysis, problem management, and preventive improvements.

2. Amazon Connect

Lead the design, development, configuration, and support of Amazon Connect contact center solutions.
Design and review Contact Flows, Queues, Routing Profiles, Hours of Operation, Quick Connects, Security Profiles, Prompts, and agent configurations.
Provide technical guidance for integrations with AWS Lambda, Amazon Lex, DynamoDB, S3, CloudWatch, Kinesis, EventBridge, SNS/SQS, API Gateway, and Step Functions.
Lead solution design and technical reviews for new contact center features and enhancements.
Troubleshoot complex IVR, routing, integration, call-flow, and production issues.
Drive engineering standards, reusable components, code reviews, and technical governance.
Coordinate with developers, QA, architects, security teams, and business stakeholders for successful releases.

3. AWS DevOps

Own and manage CI/CD pipelines for Amazon Connect and supporting AWS services.
Develop and maintain Terraform-based Infrastructure as Code (IaC) for repeatable environment provisioning and deployment.
Automate deployment of Amazon Connect configurations and AWS resources across DEV, QA/UAT, and PROD environments.
Manage source control, branching strategy, pull requests, build pipelines, release pipelines, and configuration management.
Develop scripts and automation using Python, Bash, AWS CLI, and AWS SDKs.
Perform deployment readiness checks, production deployments, post-implementation validation, and rollback activities.
Maintain deployment runbooks, implementation plans, rollback plans, release checklists, and operational documentation.
Troubleshoot failed Terraform deployments, CI/CD pipeline failures, configuration drift, IAM/access issues, and environment-specific problems.

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More about this job

Responsibilities

Lead the design, implementation, integration, and support of Amazon Connect contact center solutions, including IVR, routing, agent workflows, and digital channels. Own AWS DevOps delivery, including Terraform-based infrastructure, CI/CD pipelines, deployments, production troubleshooting, and engineering governance.

Requirements

The role calls for technical leadership and expertise in Amazon Connect/contact center solutions, AWS DevOps, and supporting AWS services; candidates strong in either contact center or AWS DevOps may also be considered. Relevant work includes designing integrations, automating deployments with Terraform and scripting, and managing releases and production issues across environments.

Skills

Amazon Connect
AWS DevOps
Contact Center Solutions
Terraform
CI/CD Pipelines
Infrastructure as Code
IVR Design
Call Routing
AWS Lambda
Python
Bash
AWS CLI
AWS SDKs
Production Troubleshooting
Technical Leadership
Release Management

Visa sponsorship

Not detected in the job text

Keywords

Amazon Connect
AWS DevOps
Contact Center
Terraform
Infrastructure as Code
CI/CD
Contact Flows
IVR
Call Routing
AWS Lambda
Amazon Lex
DynamoDB
Amazon S3
Amazon CloudWatch
Amazon Kinesis
Amazon EventBridge
Amazon SNS
Amazon SQS
Amazon API Gateway
AWS Step Functions
Python
Bash
AWS CLI
AWS SDK
Source Control
Configuration Management
Root Cause Analysis
Release Management
IAM
Telephony

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