Application Support Developer (L3)
- Brampton, ON, Canada
Contract
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Original job description
Title: Application Support Developer (L3)
Location: Brampton, ON (Hybrid)
Position type: Contract
Job Summary:
- Provide L3 support and enhancement delivery for telecom business applications.
- Analyze and resolve complex production incidents, defects, and performance issues.
- Develop, test, and deploy minor enhancements and regulatory changes.
- Support integrations, interfaces, middleware, and database components.
- Perform root cause analysis and implement permanent fixes.
- Participate in release, deployment, and on-call support activities.
Required Skills:
- IBM iSeries (RPG/RPGLE/COBOL) and/or Java development experience
- Oracle Database, SQL, DB2
- IBM MQ, OSB, WebLogic, APIs, Web Services
- Linux/Unix environment
- SDLC, Code Management, and Change Management processes
Preferred:
- Telecom billing, provisioning, or enterprise portal experience.
- Production support experience in 24x7 environments.
More about this job
Responsibilities
Provide L3 production support for telecom business applications by resolving complex incidents, defects, and performance issues, and delivering minor enhancements and regulatory changes. Support integrations and database components, implement permanent fixes through root cause analysis, and participate in releases, deployments, and on-call support.
Requirements
Experience with IBM iSeries technologies such as RPG, RPGLE, or COBOL, and/or Java development is required, along with experience in databases, middleware, APIs, and Linux/Unix environments. Familiarity with SDLC, code and change management, telecom billing or provisioning, enterprise portals, and 24x7 production support is preferred.
Skills
- IBM iSeries
- RPG
- RPGLE
- COBOL
- Java
- Oracle Database
- SQL
- DB2
- IBM MQ
- OSB
- WebLogic
- APIs
- Web Services
- Linux/Unix
- Production Support
- Root Cause Analysis
Visa sponsorship
Not detected in the job text
Categories
- Technology
- Software
- Customer Service & Support
Keywords
- L3 Support
- Application Support
- Telecom Business Applications
- Production Incidents
- Defect Resolution
- Performance Issues
- Minor Enhancements
- Regulatory Changes
- Integrations
- Interfaces
- Middleware
- Database Components
- Root Cause Analysis
- Permanent Fixes
- Release Management
- Deployment
- On-Call Support
- IBM iSeries
- RPG
- RPGLE
- COBOL
- Java
- Oracle Database
- SQL
- DB2
- IBM MQ
- OSB
- WebLogic
- APIs
- Web Services