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KTek Resourcing

SAP IBP Application Support Analyst

Calgary, AB, Canada

Contract

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Job details

Job type: Contract
Apply by: Nov 6, 2026
Posting language: English
Posted: Oct 7, 2026

Original job description

Position Summary:

We are seeking a motivated SAP IBP Application Support Analyst to provide production support, incident resolution, and continuous improvement for SAP Integrated Business Planning (IBP) and its integration with SAP S/4HANA. The role involves supporting planning processes, data integration, business users, and system enhancements while ensuring stable and reliable operations.

Key Responsibilities:

Provide day-to-day support for SAP IBP and its integrations with SAP S/4HANA and act as the primary support contact for ServiceNow incidents and service requests
Investigate and resolve incidents related to forecasts, planning views, key figures, master data, data replication, and interface failures.
Perform root cause analysis and data reconciliation across IBP, S/4HANA, BW, and CPI-DS.
Support business users with access, Excel Add-in, performance, security, and planning-related issues
Participate in system upgrades, testing, deployment activities, and post-release validation.
Maintain support documentation, process flows, and knowledge transfer materials.
Collaborate with Product Owners, Business Analysts, SMEs, and technical teams to deliver enhancements and operational improvements.

Required Qualifications & Skills:

Experience supporting SAP IBP, including Planning Areas, Key Figures, and Planning Views.
Understanding of master data, transactional data, and planning processes.
Knowledge of SAP S/4HANA integration and data flows.
Experience with CPI-DS or similar SAP data integration technologies.
Strong troubleshooting, incident management, and root cause analysis skills.
Experience with data validation, reconciliation, and production support.
Familiarity with forecasting and supply chain planning concepts.
Proficiency with Microsoft Excel and SAP IBP Excel Add-in.

Preferred Qualifications:

Exposure to SAP SD, MM, Pricing, Finance, or IS-Oil & Gas processes.
Willingness to expand support responsibilities beyond IBP into S/4HANA business processes.
Strong communication and stakeholder management skills.
Experience working in an operational support environment with business and technical teams.

Additional Information:

This is a hybrid support role where SAP IBP activities represent approximately 50% of the workload. The successful candidate should be interested in developing broader SAP functional knowledge and supporting S/4HANA processes, such as SD OR MM OR Pricing OR Finance, OR IS-Oil & Gas-related incidents and enhancement requests

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More about this job

Responsibilities

Provide day-to-day production support for SAP IBP and its integrations with SAP S/4HANA, resolving incidents involving planning, data, access, performance, and interfaces. Perform root cause analysis and data reconciliation, support upgrades and releases, maintain documentation, and collaborate with business and technical teams on enhancements.

Requirements

Experience supporting SAP IBP, including planning areas, key figures, planning views, master and transactional data, and planning processes, along with knowledge of SAP S/4HANA integration and CPI-DS or similar tools. Strong troubleshooting, incident management, data validation, and reconciliation skills are required, as are familiarity with forecasting and supply chain planning and proficiency in Excel and the SAP IBP Excel Add-in.

Skills

SAP IBP
SAP S/4HANA
Planning Areas
Key Figures
Planning Views
Master Data Management
CPI-DS
Incident Management
Root Cause Analysis
Data Validation
Data Reconciliation
Forecasting
Supply Chain Planning
Microsoft Excel
SAP IBP Excel Add-In
Stakeholder Management

Visa sponsorship

Not detected in the job text

Keywords

SAP IBP
SAP S/4HANA
CPI-DS
ServiceNow
SAP IBP Excel Add-In
Planning Areas
Key Figures
Planning Views
Master Data
Transactional Data
Data Replication
Data Integration
Forecasting
Supply Chain Planning
Production Support
Incident Management
Root Cause Analysis
Data Validation
Data Reconciliation
SAP BW
SAP SD
SAP MM
Pricing
Finance
IS-Oil & Gas
System Upgrades
Testing
Deployment
Knowledge Transfer
Microsoft Excel

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