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Added 27 mins ago
CT
Principal Solutions Consultant – Salesforce & Digital Transformation
Chapman Tate Associates
Canada
- Full-time
We're looking for an experienced Salesforce Solutions Consultant, Implementation Consultant or Business Analyst who enjoys solving complex business challenges, designing practical…
Added 27 mins ago
R
Investment Advisor
RBC
Toronto, ON
- Full-time
Lean on RBC Dominion Securities’ strong brand and reputation to build a client base of high-net-worth individuals, families and business owners and manage their complex financial needs.
Added 27 mins ago
SS
Business Analyst
Soho Square Solutions
Toronto, ON
- Contract
We’re hiring: Business Analyst | Payments & API Integration
Added 27 mins ago
RD
Investment Advisor
RBC Dominion Securities
Toronto, ON
- Full-time
Lean on RBC Dominion Securities’ strong brand and reputation to build a client base of high-net-worth individuals, families and business owners and manage their complex financial needs.
Added 42 mins ago
Senior Actuarial Analyst, Personal Pricing
Aviva
Markham, ON
Are you passionate about using data to solve complex business challenges? Do you enjoy uncovering insights, testing new ideas, and turning analysis into action? Are you excited by the…
Added 57 mins ago
Programmer Analyst Advisory(Mainframe Developer)
Scotiabank
Toronto, ON · Scarborough, ON
…applications. The successful candidate will work closely with business partners, project teams, and technology stakeholders to deliver high-quality solutions that support critical lending…
Added 57 mins ago
HB
Business Analyst
HomeEquity Bank
Toronto, ON
- Full-time
The Business Analyst is a detail-oriented, highly motivated individual with excellent analytical, organizational, interpersonal, and communication skills. They are deadline oriented with a…
Added 1 hour ago
BF
Financial Analyst – Permanent, FT, Day
Burnbrae Farms
Winnipeg, MB
- Full-time
Minimum of 3 years of experience in accounting or financial analyst role.
Added 1 hour ago
KR
Senior Business Analyst
KTek Resourcing
Toronto, ON
- $90,000 to $1,000,000 CAD / year
- Full-time
Role: Business Analyst with banking experience
Added 1 hour ago
IE
Analyst, Business
IMAX Enhanced | Streaming & Consumer Technology
Mississauga, ON
- Full-time
IMAX is seeking a Business Analyst to bridge business functions, technology teams, data teams, project management, and senior leadership in defining and delivering technology-enabled…
Added 1 hour ago
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Senior Analyst, Data Analytics & Automation Solutions
BMO
Toronto, ON · FCP
- Full-time
The successful candidate will leverage automation, AI and analytics to solve business problems for our Wealth stakeholders. Understands and articulates the business case of business…
Added 1 hour ago
NI
Information Security Specialist
Nityo Infotech
Toronto, ON
- Contract
SUMMARY Senior security analyst needed to develop stakeholder-driven SoD policies for IAM/RBAC audit remediation. Strong SoD expertise and business analysis skills are essential; SailPoint…
Added 1 hour ago
T
Senior Analyst, Reporting - Model Management and Analytics (5600)
TD
Toronto, ON
- Full-time
…job-related knowledge, geographic location, and other specific business and organizational…
Added 1 hour ago
TC
Aexeo Onboarding - Vice President
The Citco Group Limited
Halifax, NS
- Full-time
Standard – Stakeholder / Business Analyst / Testing
Added 1 hour ago
C
Analyst, Mid-Market Investment Banking
CIBC
Toronto, ON
- Full-time
As an Analyst, you will assist senior bankers in executing all facets of the group’s mandates. This will include researching industries, potential buyers and public valuation metrics;…
Added 1 hour ago
A
Finance - Senior Financial Analyst/Financial Analyst, Business Finance
Aritzia
Vancouver, BC
- Full-time
Aritzia is growing and our Business Finance team is growing with it. This is a unique opportunity to be part of the team responsible for producing insightful financial analysis, effectively…
Added 1 hour ago
IF
Business Intelligence Analyst - Operation Performance Analytics
Intact FC
Calgary, AB · Montreal, QC · Quebec, QC
- Full-time
We're looking for a Business Intelligence Analyst to join our growing Operation Performance Analytics (OPA) team, where collaboration, creativity and high impact projects are at the heart…
Added 1 hour ago
US Corporates - Senior Credit Analyst, Utilities & Midstream - Toronto
Fitch Group
Toronto, ON
US Corporates – Senior Credit Analyst, Utilities & Midstream
Added 1 hour ago
IP
Financial Analyst - Senior
Independence Pet Group
Oakville, ON · IPG_OFFICE_Oakville
- Full-time
…and Canada and provides well-being, safety, resources, and business solutions to the pet industry, including microchip identification and an online pet registry. Job Summary:Independence…
Added 2 hours ago
Financial Analyst
ATS Automation
Cambridge, ON
The Financial Analyst supports the Life Sciences Service business by providing financial and operational support to Service Leadership and Project Management teams. The role focuses on…
Added 2 hours ago
W
Compliance Analyst
Wellington-Altus
AB · Toronto, ON · Calgary, AB
- Full-time
…top-rated* investment dealer and a subsidiary of Wellington-Altus Financial Inc., one of Canada’s Top Growing Companies**. With more than $55 billion in assets under administration and…
Added 2 hours ago
PG
Financial Analyst I
Paymentus Group Inc
Richmond Hill, ON
- Full-time
The Financial Analyst collects and analyzes internal and external financial information to evaluate the company’s financial position, how financial decisions will impact short- and…
Added 2 hours ago
TP
Gestionnaire, finances de la chaîne d’approvisionnement/Supply Chain Finance & Revenue Manager
Turning Point Brands Canada
Laval, QC
- Full-time
Added 2 hours ago
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Manager, Investment Financial Planning & Analysis and Data Analytics
HOOPP (Healthcare of Ontario Pension Plan)
Toronto, ON · CA ON Toronto
- $86,000 to $131,000 CAD / year
- Full-time
Chartered Financial Analyst (CFA) designation or progress toward it is an asset; Chartered Professional Accountant (CPA) or equivalent is also an asset
Added 2 hours ago
Finance Data Analyst
The Canada Life Assurance Company
Kitchener, ON
The FP&A (Financial Planning & Analysis) team in the Finance Department is looking for a Finance Data Analyst to add to our growing team. The role will support the FP&A function through…

KTek Resourcing

Senior Business Analyst

Toronto, ON, Canada

$90,000 to $1,000,000 CAD / year · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: $90,000 to $1,000,000 CAD / year
Job type: Full-time
Apply by: Nov 27, 2026
Posting language: English
Posted: Oct 28, 2026

Original job description

Role: Business Analyst with banking experience

Location: Toronto, ON (Hybrid)

Position Type: Full-Time

Client: HCLTech

Lead Business Analyst – Branch Banking & Offer Management Transformation

Experience: 15+ years of Banking / Financial Services experience

Level: Lead / Principal Business Analyst

Domain: Retail Banking / Branch Banking / Offer Management

Program: Large-scale, multi-million-dollar banking transformation

Role Overview

We are looking for a seasoned Lead Business Analyst with 15+ years of banking experience and a proven track record of leading business analysis for large, multi-million-dollar transformation programs involving multiple business units, technology platforms, data sources, risk/decision engines and customer-facing banking systems.

This is a high-visibility leadership role, not a traditional BA position. The candidate must be capable of independently driving a complex transformation program, working directly with senior business and technology leaders, managing competing stakeholder priorities, navigating significant leadership scrutiny, and converting ambiguous business objectives into clear, executable requirements.

Mandatory Experience

15+ years of experience in Banking / Financial Services, with significant experience in Retail and Branch Banking.

Proven experience as a Lead / Principal BA on multi-million-dollar banking transformation programs.

Strong knowledge of Branch Banking systems, processes, customer journeys and frontline/advisor workflows.

Hands-on experience with Offer Management, Next Best Offer or Next Best Action capabilities.

Experience defining how customer products, interactions, inquiries, profile data and needs are used to generate relevant offers.

Strong understanding of customer data, eligibility rules, decision engines, risk engines and AI/ML or propensity models used for real-time customer decisioning.

Experience working across a complex ecosystem of multiple upstream and downstream banking systems, APIs, data platforms and integration layers.

Demonstrated ability to perform end-to-end impact analysis across business processes, applications, integrations and data flows.

Proven ability to convert vague, incomplete and ambiguous business needs into clear, concrete and achievable requirements, features, user stories and acceptance criteria.

Strong experience driving requirements from discovery through design, development, testing, UAT, implementation and post-production stabilization.

Stakeholder & Leadership Management

The candidate must have demonstrated experience:

Working directly with senior executives, business heads, product leaders, technology executives, architects, risk, compliance, operations and delivery teams.

Leading large requirements and solution workshops involving multiple business and technology stakeholders.

Managing conflicting stakeholder priorities and driving teams toward decisions and closure.

Communicating complex business and technology issues in a concise, executive-friendly manner.

Presenting risks, dependencies, options, recommendations and decisions to senior leadership.

Operating successfully within programs receiving significant executive and leadership scrutiny.

Challenging assumptions and pushing back constructively when requirements or proposed solutions are unclear or unrealistic.

Taking end-to-end ownership and accountability rather than functioning only as a requirements/documentation BA.

Key Responsibilities

Serve as the Lead BA and requirements owner for the transformation program.

Drive requirements across Branch Banking, CRM, Customer 360, Offer Management, Product, Risk, Decisioning, Data and downstream platforms.

Map the complete journey from customer interaction → customer/product data → eligibility/risk/model decisioning → offer selection → real-time presentation → customer acceptance → fulfillment → outcome tracking.

Identify cross-system impacts, dependencies, risks and gaps early in the delivery lifecycle.

Translate strategic business objectives into actionable capabilities, features, requirements, user stories, business rules and acceptance criteria.

Drive alignment among Business, Product, Architecture, Data, Risk, Technology, QA and Operations.

Maintain end-to-end requirements and business outcome traceability.

Support solution design, testing, UAT, implementation and production readiness.

Proactively escalate critical risks and decisions with clear business impact and recommended options.

Act as the trusted bridge between senior business leadership and technology delivery teams.

Apply About employer

More about this job

Responsibilities

Lead business analysis and own end-to-end requirements for a large-scale banking transformation spanning branch banking, CRM, customer data, offer management, risk, decisioning, and downstream platforms. Align business and technology stakeholders, assess cross-system impacts and risks, and support solution design, testing, implementation, and production readiness.

Requirements

Requires 15+ years of banking or financial services experience, including significant retail and branch banking experience, and a track record leading multi-million-dollar transformation programs. Candidates must have hands-on offer management or next-best-action experience, strong systems and data integration knowledge, and the ability to lead senior stakeholders and turn ambiguous needs into actionable requirements.

Skills

Retail Banking
Branch Banking
Business Analysis
Offer Management
Next Best Offer
Next Best Action
Requirements Management
Stakeholder Management
Customer Journey Mapping
Impact Analysis
Customer Data Analysis
Decision Engines
Risk Engines
AI/ML Models
Systems Integration
User Acceptance Testing

Visa sponsorship

Not detected in the job text

Keywords

Retail Banking
Branch Banking
Banking Transformation
Business Analysis
Offer Management
Next Best Offer
Next Best Action
CRM
Customer 360
Customer Journeys
Frontline Workflows
Customer Data
Eligibility Rules
Decision Engines
Risk Engines
AI/ML Models
Propensity Models
Real-Time Decisioning
APIs
Data Platforms
Systems Integration
Impact Analysis
Requirements Traceability
User Stories
Acceptance Criteria
Solution Design
UAT
Production Readiness
Stakeholder Management
Executive Communication

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