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Added 10 hours ago
V
Business Analyst
Virtusa
Toronto, ON
- Full-time
Job Summary: We are seeking a highly skilled Senior Digital Assets Payments Solution Lead to define and deliver next-generation solutions in tokenized deposits, stablecoins, digital assets,…
Added 12 hours ago
M
IAM RBAC Business Solution Analyst Lead
Marsh
Toronto, ON
- Full-time
Proven ability to lead through influence, manage senior stakeholders, and build alignment across global teams.
Added 14 hours ago
CT
Principal Solutions Consultant – Salesforce & Digital Transformation
Chapman Tate Associates
Canada
- Full-time
…Functional Consultant looking for your next challenge, or a Business Analyst ready to move into a more senior solutions-focused role, we'd welcome a…
Added 14 hours ago
Programmer Analyst Advisory(Mainframe Developer)
Scotiabank
Toronto, ON · Scarborough, ON
The Senior Mainframe Developer is responsible for the design, development, maintenance, and support of Commercial Lending applications. The successful candidate will work closely with…
Added 14 hours ago
KR
Senior Business Analyst
KTek Resourcing
Toronto, ON
- $90,000 to $1,000,000 CAD / year
- Full-time
Role: Business Analyst with banking experience
Added 14 hours ago
IE
Analyst, Business
IMAX Enhanced | Streaming & Consumer Technology
Mississauga, ON
- Full-time
IMAX is seeking a Business Analyst to bridge business functions, technology teams, data teams, project management, and senior leadership in defining and delivering technology-enabled…
Added 16 hours ago
Senior Policy Analyst
Canadian Federation of Independent Business
Vancouver, BC
We are looking for a Senior Policy Analyst in Vancouver!
Added 16 hours ago
Senior Policy Analyst
Canadian Federation of Independent Business
Winnipeg, MB
We are looking for a Senior Policy Analyst in Winnipeg!
Added 17 hours ago
MM
IAM RBAC Business Solution Analyst Lead
Marsh McLennan
Toronto, ON
- Full-time
Proven ability to lead through influence, manage senior stakeholders, and build alignment across global teams.
Added 17 hours ago
MU
Senior Functional Business Analyst
McGill University
Sherbrooke, QC
- Full-time
Working in partnership with Functional Analysts (FAs) and technical teams, the Senior Functional Business Analyst will develop a deep functional and hands on knowledge of Banner, including…
Added 19 hours ago
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Functional Analyst, SAP SD
BRP
Montreal, QC · Greater Montreal Metropolitan Area
- Full-time
We are seeking a Senior SAP SD/SCM Analyst with proven expertise in Sales & Distribution (SD) within both SAP ECC and SAP S/4HANA environments. This role requires a professional who not…
Added 20 hours ago
AL
Experienced Technical Business Analyst - Data Support
Acturis Limited
Victoria, BC
- Full-time
As an Experienced Technical Business Analyst at Acturis, you will receive structured targets, regular feedback and an annual performance review. You will also follow a clearly defined…
Added 20 hours ago
K
Senior SharePoint Systems Analyst
Keyera
Calgary, AB
- Full-time
Keyera is looking for an organized, customer-focused Senior SharePoint Systems Analyst to administer and improve our SharePoint Online and Microsoft 365 collaboration environment. Working…
Added 20 hours ago
C
Senior Business Analyst
Co-operators
Guelph, ON · Mississauga, ON
- Full-time
As the Senior Business Analyst you will be a subject matter expert and lead the development of stories (requirements), workflows and procedures, business analysis, acceptance testing, and…
Added 21 hours ago
BR
Senior Business Analyst, HR Applications (Workday)
Brookfield Renewable
Gatineau, QC
- Full-time
Reporting to the Director, HR Applications, Brookfield Renewable is seeking an experienced and highly motivated Senior Business Analyst, HR Applications (Workday) to join our team. The…
Added 21 hours ago
Senior Business Analyst
Halton Region
Oakville, ON
The Digital Transformation - Senior Business Analyst (BA) is responsible for leading processes, and technology dimensions of business analysis activities. This includes end-to-end business…
Added 22 hours ago
S
SAP PP/MM Business Analyst
Stella-Jones
Montreal, QC
- Full-time
We are looking for a senior SAP PP/MM Business Analyst to take the reins of our Production Planning and Materials Management landscape. In this high-impact role, you won't just configure…
Added 1 day ago
AS
Senior/Lead Business Analyst- BMT
Apex Systems
Toronto, ON
- $45 to $60 USD / hour
- Contract
…through manual, email-based workflows. The selected Lead Business Analyst will establish the requirements approach, lead discovery, facilitate complex stakeholder discussions, and provide…
Added 1 day ago
Senior Analyst - Commercial Technology
WestJet Group
Calgary, AB
The Senior Analyst is responsible for being a lead technical resource within the Marketing, GX, Sales, and Cargo Technology Team within Commercial Tech Solutions, supporting and providing…
Added 1 day ago
AS
Lead Analyst, IT Vendor Management - P5
Apex Systems
Toronto, ON
- $100 to $115 USD / hour
- Contract
Reporting to the Senior Director, Enterprise IT Vendor Management Office (VMO) within Technology's Operational Excellence and Governance organization, the Vendor Lead, Enterprise IT VMO…
Added 1 day ago
TG
Analyst
The Global Institute for Health and Human Rights
Chatham-Kent, ON · Chatham, ON
- Volunteer
At Chatham, an analyst role is more than a first job - it’s the start of a career built on expertise, trust, and impact. From day one, you’ll work with senior decision-makers in real…
Added 1 day ago
TU
Programmer Analyst II
The University of British Columbia
Vancouver, BC
- $8,810.92 to $13,202.5 CAD / month
- Full-time
The Programmer Systems Analyst II designs and builds computer application solutions for existing complex or campus wide computer systems within the Enterprise Automation and Solution…
Added 1 day ago
CS
Senior Solution Architect Workday , HCM & Financials
Canadian Standards Association
Toronto, ON
- Full-time
CSA Group has an immediate opportunity for a Senior Workday Analyst, HCM & Financials to be responsible for the configuration, integrity, security, and continuous improvement of CSA Group's…
Added 1 day ago
D
Product Owner, Product management
Desjardins
Montréal-Ouest, QC
- Full-time
…close collaboration with the project developer and business analyst to ensure the solution meets user needs and that the project’s expected benefits are delivered. You will manage…
Added 1 day ago
TU
Programmer Analyst II
The University of British Columbia
Vancouver, BC
- $8,810.92 to $13,202.5 CAD / month
- Full-time
The Programmer Systems Analyst II designs and builds computer application solutions for existing complex or campus wide computer systems within the Enterprise Automation and Solution…

KTek Resourcing

Senior Business Analyst

Toronto, ON, Canada

$90,000 to $1,000,000 CAD / year · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: $90,000 to $1,000,000 CAD / year
Job type: Full-time
Apply by: Nov 27, 2026
Posting language: English
Posted: Oct 28, 2026

Original job description

Role: Business Analyst with banking experience

Location: Toronto, ON (Hybrid)

Position Type: Full-Time

Client: HCLTech

Lead Business Analyst – Branch Banking & Offer Management Transformation

Experience: 15+ years of Banking / Financial Services experience

Level: Lead / Principal Business Analyst

Domain: Retail Banking / Branch Banking / Offer Management

Program: Large-scale, multi-million-dollar banking transformation

Role Overview

We are looking for a seasoned Lead Business Analyst with 15+ years of banking experience and a proven track record of leading business analysis for large, multi-million-dollar transformation programs involving multiple business units, technology platforms, data sources, risk/decision engines and customer-facing banking systems.

This is a high-visibility leadership role, not a traditional BA position. The candidate must be capable of independently driving a complex transformation program, working directly with senior business and technology leaders, managing competing stakeholder priorities, navigating significant leadership scrutiny, and converting ambiguous business objectives into clear, executable requirements.

Mandatory Experience

15+ years of experience in Banking / Financial Services, with significant experience in Retail and Branch Banking.

Proven experience as a Lead / Principal BA on multi-million-dollar banking transformation programs.

Strong knowledge of Branch Banking systems, processes, customer journeys and frontline/advisor workflows.

Hands-on experience with Offer Management, Next Best Offer or Next Best Action capabilities.

Experience defining how customer products, interactions, inquiries, profile data and needs are used to generate relevant offers.

Strong understanding of customer data, eligibility rules, decision engines, risk engines and AI/ML or propensity models used for real-time customer decisioning.

Experience working across a complex ecosystem of multiple upstream and downstream banking systems, APIs, data platforms and integration layers.

Demonstrated ability to perform end-to-end impact analysis across business processes, applications, integrations and data flows.

Proven ability to convert vague, incomplete and ambiguous business needs into clear, concrete and achievable requirements, features, user stories and acceptance criteria.

Strong experience driving requirements from discovery through design, development, testing, UAT, implementation and post-production stabilization.

Stakeholder & Leadership Management

The candidate must have demonstrated experience:

Working directly with senior executives, business heads, product leaders, technology executives, architects, risk, compliance, operations and delivery teams.

Leading large requirements and solution workshops involving multiple business and technology stakeholders.

Managing conflicting stakeholder priorities and driving teams toward decisions and closure.

Communicating complex business and technology issues in a concise, executive-friendly manner.

Presenting risks, dependencies, options, recommendations and decisions to senior leadership.

Operating successfully within programs receiving significant executive and leadership scrutiny.

Challenging assumptions and pushing back constructively when requirements or proposed solutions are unclear or unrealistic.

Taking end-to-end ownership and accountability rather than functioning only as a requirements/documentation BA.

Key Responsibilities

Serve as the Lead BA and requirements owner for the transformation program.

Drive requirements across Branch Banking, CRM, Customer 360, Offer Management, Product, Risk, Decisioning, Data and downstream platforms.

Map the complete journey from customer interaction → customer/product data → eligibility/risk/model decisioning → offer selection → real-time presentation → customer acceptance → fulfillment → outcome tracking.

Identify cross-system impacts, dependencies, risks and gaps early in the delivery lifecycle.

Translate strategic business objectives into actionable capabilities, features, requirements, user stories, business rules and acceptance criteria.

Drive alignment among Business, Product, Architecture, Data, Risk, Technology, QA and Operations.

Maintain end-to-end requirements and business outcome traceability.

Support solution design, testing, UAT, implementation and production readiness.

Proactively escalate critical risks and decisions with clear business impact and recommended options.

Act as the trusted bridge between senior business leadership and technology delivery teams.

Apply About employer

More about this job

Responsibilities

Lead business analysis and own end-to-end requirements for a large-scale banking transformation spanning branch banking, CRM, customer data, offer management, risk, decisioning, and downstream platforms. Align business and technology stakeholders, assess cross-system impacts and risks, and support solution design, testing, implementation, and production readiness.

Requirements

Requires 15+ years of banking or financial services experience, including significant retail and branch banking experience, and a track record leading multi-million-dollar transformation programs. Candidates must have hands-on offer management or next-best-action experience, strong systems and data integration knowledge, and the ability to lead senior stakeholders and turn ambiguous needs into actionable requirements.

Skills

Retail Banking
Branch Banking
Business Analysis
Offer Management
Next Best Offer
Next Best Action
Requirements Management
Stakeholder Management
Customer Journey Mapping
Impact Analysis
Customer Data Analysis
Decision Engines
Risk Engines
AI/ML Models
Systems Integration
User Acceptance Testing

Visa sponsorship

Not detected in the job text

Keywords

Retail Banking
Branch Banking
Banking Transformation
Business Analysis
Offer Management
Next Best Offer
Next Best Action
CRM
Customer 360
Customer Journeys
Frontline Workflows
Customer Data
Eligibility Rules
Decision Engines
Risk Engines
AI/ML Models
Propensity Models
Real-Time Decisioning
APIs
Data Platforms
Systems Integration
Impact Analysis
Requirements Traceability
User Stories
Acceptance Criteria
Solution Design
UAT
Production Readiness
Stakeholder Management
Executive Communication

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