IT support technician jobs in Toronto, ON and nearby (168 jobs)

IT support technician jobs within 25 km of Toronto, ON, Canada. Nearby towns and cities are included. Distances are straight-line, not driving distances.

Counted Nov 8, 2026

Hiring at a glance

View jobs

Open jobs: 168
Employers: 115

Advertised starting pay

Average starting payCAD / year: $69,773Across 22 listings
Average starting payCAD / hour: $32.41Across 14 listings

Employer-advertised starting pay, not employee salaries. Currencies and pay periods stay separate.

Where work happens

Remote: 0%0 listings
Hybrid: 39%65 listings
On-site: 61%103 listings

Employers hiring include Raas Infotek (13), BGIS (5), Apptoza Inc. (4).

Sources & calculation notes

These figures describe the listings on this role page at the date shown, not the whole job market. Listings can change.

Employer-listed minimums from at least 10 listings per currency and pay period. These are advertised starting amounts, not employee salaries. Jobs without a minimum and unusual amounts are excluded.

Hybrid and on-site classifications may be inferred from descriptions. Check the original ad. How we count

IT support technician jobs in Toronto, ON and nearby

Within 25 km

Email me new jobs Save this search

Added 4 days ago
RI
Service Desk Analyst
Raas Infotek
Mississauga, ON
- Contract
Provide Level 2 remote support to end users. Resolve escalations from the Service Desk across operating systems, networks, appl
Added 4 days ago
RI
IT Service Desk Analyst
Raas Infotek
Mississauga, ON
- Contract
Provide Level 2 remote support to end users. Resolve escalations from
Added 4 days ago
RI
Service Desk Analyst (fluent English and French)
Raas Infotek
Mississauga, ON
- Contract
Added 4 days ago
RI
Service Desk Analyst
Raas Infotek
Mississauga, ON
- Contract
Provide Level 2 remote support to end users. Resolve escalations from the Service Desk across operating sys
Added 4 days ago
RI
Service Desk Analyst - French
Raas Infotek
Mississauga, ON
- Contract
Provide Level 2 remote support to end users. Resolve escalations from the Service Desk across operating systems, networks, applications and endpoint management, in the user’s language. Meet…
Added 4 days ago
Y
Service Desk Analyst - Entry Level
Yochana
Mississauga, ON
- Contract
Provide Level 2 remote support to end users. Resolve escalations from the Service Desk across operating systems, networks, applications and endpoint management, in the user’s language. Meet…
Added 4 days ago
RI
Service Desk Analyst (English and French)
Raas Infotek
Mississauga, ON
- Contract
Added 4 days ago
KR
Service Desk Analyst
KTek Resourcing
Mississauga, ON
- Contract
Provide Level 2 remote support to end users. Resolve escalations from the Service Desk across operating systems, networks, applications and endpoint management, in the user’s language. Meet…
Added 4 days ago
SS
IT Support and Systems Administrator - Tier 1
Securiguard Services Ltd.
Toronto, ON
- Full-time
Securiguard is seeking a detail-oriented and technically skilled IT Support & Systems Administrator (Tier 1) to join our team in Ontario. This role is responsible for providing first-level…
Added 4 days ago
SP
Application Support Analyst
Spark Power ⚡
Mississauga, ON
- Full-time
Spark Power, a trusted partner in energy in North America, is seeking a Application Support Analyst Reporting to the Manager, Enterprise Applications, the Application Support Analyst…
Added 4 days ago
Service Desk Analyst
Rush Street Interactive
Toronto, ON
The Service Desk Analyst will be responsible for providing technical assistance and support to end-users, resolving issues related to computer system
Added 4 days ago
TT
Service Desk Analyst
Tundra Technical Solutions
Toronto, ON
- $23 to $28 CAD / hour
- Contract
The Retail System Service Desk Support (RSSD) team provides 19*7 support to retail stores; applications and hardware. The team works retail business hours and provides off-hours pager…
Added 5 days ago
Service Desk Analyst (Bilingual)
Aecon
Toronto, ON
Added 5 days ago
CO
IT Service Desk Analyst Job Details | Richmond Hill
City of Richmond Hill
Richmond Hill, ON
- Full-time
Added 5 days ago
IG
Application Support Analyst
Insight Global
Toronto, ON
- $43 to $47 CAD / hour
- Contract
Insight Global is looking for an Application Support Analyst to join a leading Wealth Management Technology team supporting a portfolio of business-critical applications. This role is ideal…
Added 5 days ago
D
IT Support Specialist
dentalcorp
Toronto, ON
- Full-time
Join Dentalcorp as an IT Support Specialist and play a key role in keeping our corporate Support Centre and national network of dental practices connected, supported, and running smoothly.…
Added 5 days ago
NB
Chief Technical Support Analyst End-User IT
National Bank of Canada
Toronto, ON
- Full-time
As a Chief Technical Support Analyst, End-User IT Support you will be part of a specialized end-user support team that provides advanced, hands-on deskside and trading-floor support for…
Added 5 days ago
ZS
Hiring - Application Support Analyst – Front Office Technology at Mississauga, ON(Hybrid)
Zodiac Solutions, Inc
Mississauga, ON
- Full-time
Role: Application Support Analyst – Front Office Technology
Added 5 days ago
FI
Application Support Analyst/ BSA
FP Inc.
Toronto, ON
- $60 to $75 CAD / hour
- Contract
Added 6 days ago
S
Application Support Analyst – Front Office Technology
Synechron
Mississauga, ON
- $90,000 to $110,000 CAD / year
- Full-time
Added 8 days ago
D
Junior IT Support Specialist (Part-time)
DEPT®
Toronto, ON
- Part-time
Added 9 days ago
B
IT Support Specialist
BGIS
Markham, ON
- Full-time
The IT Support Specialist serves as the first point of contact for employees and customers requiring technical assistance. This role is responsible for providing timely, professional, and…
Added 9 days ago
B
IT Support Specialist
BGIS
Markham, ON
- Full-time
The IT Support Specialist serves as the first point of contact for employees and customers requiring technical assistance. This role is responsible for providing timely, professional, and…
Added 10 days ago
AR
Help Desk Specialist
Atlas-Apex Roofing Inc.
Toronto, ON
- $70,000 to $80,000 CAD / year
- Full-time
Added 10 days ago
PV
Help Desk Analyst
Pet Valu
Markham, ON
- $50,000 to $55,000 CAD / year
- Full-time

KTek Resourcing

Service Desk Analyst

Mississauga, ON, Canada

Contract

Apply About employer

Applications open in a new tab.

Job details

Job type: Contract
Apply by: Dec 4, 2026
Posting language: English
Posted: Nov 4, 2026

Original job description

Must Have Skill:

Microsoft Windows, MS Remote Desktop Services (RDS), Touch Services, Video/Telepresence - Others

Language requirements:

Canada: fluent English and French

Job Summary:

Provide Level 2 remote support to end users. Resolve escalations from the Service Desk across operating systems, networks, applications and endpoint management, in the user’s language. Meet SLAs and keep unresolved complaints to a minimum.

Key Responsibilities:

Resolve Level 2 incidents and service requests escalated from the Service Desk, within SLA.
Troubleshoot Windows 10/11, macOS, iOS and Android devices remotely.
Diagnose network and connectivity issues: LAN/WAN, Wi-Fi, VPN, DNS/DHCP, TCP/IP and proxy/firewall-related access.
Manage endpoints and identities: Intune, Entra ID/Azure AD, Active Directory, Group Policy, Okta/SSO, MFA and access provisioning.Support Microsoft 365 (Outlook/Exchange, Teams, OneDrive, SharePoint) and business applications, including installs and packaging requests.
Escalate to Field Services, Network or Engineering teams with full diagnostics, and follow tickets through to closure.
Document fixes and maintain knowledge-base articles, including in local languages, to raise first-contact resolution.
Communicate clearly with users in English, French, Spanish or Portuguese as the region requires, keeping them updated on progress and agreed follow-ups.

Skill Requirements:

5+ years in IT support, with at least 3 years at Level 2.
Strong Windows OS, Microsoft 365 and Active Directory/Entra ID skills.
Solid networking fundamentals: TCP/IP, DNS, DHCP, VPN, LAN/WAN and wireless.
Experience with ITSM tools (ServiceNow preferred) and remote support tools (for example LogMeIn, TeamViewer, Nexthink).
Working knowledge of ITIL incident, request and problem management.
Fluent written and spoken language skills as listed for the location.

Preferred:

Certifications such as CompTIA A+/Network+, Microsoft MD-102 or AZ-900, ITIL 4 Foundation, CCNA.
Experience with macOS management, VMware/Citrix virtual desktops, or insurance or financial-services clients.
Experience supporting users across several countries and time zones.

Apply About employer

More about this job

Responsibilities

Provide Level 2 remote support, resolving escalated incidents and service requests across operating systems, networks, applications, and endpoint management within SLA. Document solutions, coordinate escalations through closure, and keep users informed in the language required for their region.

Requirements

Requires at least five years of IT support experience, including three years at Level 2, with strong Windows, Microsoft 365, identity management, and networking skills. Candidates should have experience with ITSM and remote support tools, working knowledge of ITIL, and fluent written and spoken language skills appropriate to the location; relevant certifications and additional platform or industry experience are preferred.

Skills

Microsoft Windows
Remote Desktop Services
Touch Services
Video and Telepresence
Microsoft 365
Active Directory
Entra ID
Networking
TCP/IP
DNS and DHCP
VPN
Endpoint Management
Intune
ITSM
ServiceNow
ITIL

Visa sponsorship

Not detected in the job text

Keywords

Windows 10
Windows 11
macOS
iOS
Android
Microsoft 365
Outlook
Exchange
Teams
OneDrive
SharePoint
Intune
Entra ID
Azure Active Directory
Active Directory
Group Policy
Okta
Single Sign-On
Multi-Factor Authentication
LAN/WAN
Wi-Fi
VPN
DNS
DHCP
TCP/IP
ServiceNow
LogMeIn
TeamViewer
Nexthink
ITIL 4 Foundation

Report this job