Telecom Application Support Engineer
- Brampton, ON, Canada
Contract
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Job details
- Job type
- Contract
- Apply by
- Experience
- Experience: 6-10 Years
- Posting language
- English
- Posted
Original job description
Application Support Developer (L3)
Experience: 6-10 Years
Responsibilities
- Provide L3 support and enhancement delivery for telecom business applications.
- Analyze and resolve complex production incidents, defects, and performance issues.
- Develop, test, and deploy minor enhancements and regulatory changes.
- Support integrations, interfaces, middleware, and database components.
- Perform root cause analysis and implement permanent fixes.
- Participate in release, deployment, and on-call support activities.
Required Skills
- IBM iSeries (RPG/RPGLE/COBOL) and/or Java development experience
- Oracle Database, SQL, DB2
- IBM MQ, OSB, WebLogic, APIs, Web Services
- Linux/Unix environment
- SDLC, Code Management, and Change Management processes
Preferred
- Telecom billing, provisioning, or enterprise portal experience.
- Production support experience in 24x7 environments.
More about this job
Responsibilities
Provide L3 support and deliver enhancements for telecom business applications, resolving complex production incidents, defects, and performance issues. Support integrations and database components, implement permanent fixes, and participate in releases, deployments, and on-call activities.
Requirements
Requires 6–10 years of experience and development experience with IBM iSeries technologies and/or Java, along with database, middleware, API, and Linux/Unix skills. Telecom billing, provisioning, or enterprise portal experience and production support in a 24/7 environment are preferred.
Skills
- IBM iSeries
- RPG/RPGLE
- COBOL
- Java
- Oracle Database
- SQL
- DB2
- IBM MQ
- OSB
- WebLogic
- APIs
- Web Services
- Linux/Unix
- Telecom Application Support
- Production Support
- Root Cause Analysis
Visa sponsorship
Not detected in the job text
Categories
- Technology
- Software
- Customer Service & Support
Keywords
- Telecom
- Application Support
- L3 Support
- IBM iSeries
- RPG
- RPGLE
- COBOL
- Java
- Oracle Database
- SQL
- DB2
- IBM MQ
- OSB
- WebLogic
- APIs
- Web Services
- Linux/Unix
- SDLC
- Code Management
- Change Management
- Production Incidents
- Performance Issues
- Minor Enhancements
- Regulatory Changes
- Integrations
- Middleware
- Root Cause Analysis
- Release Management
- Deployment
- Telecom Billing