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Added 5 mins ago
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- Full-time
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Toronto, ON
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Kucey Dental Group

prosthodontic treatment coordinator

AB, Canada
Edmonton, AB, Canada

Compensation: $60-100K (Commensurate with experience) · Full-time

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Job details

Pay: Compensation: $60-100K (Commensurate with experience)
Job type: Full-time
Apply by: May 2, 2027
Posting language: English
Posted: Nov 3, 2026

Original job description

Job Title: Prosthodontic Treatment Coordinator

Location: Edmonton, Alberta, Canada

Position Type: Full Time

Experience Level: 2+ years in dental/specialty position preferred

About Our Practice

At South Edmonton Prosthodontics, we restore confidence, function, and smiles. As a premier prosthodontic practice, our two dental specialists, Dr. Brian Kucey and Dr. Cathy Kucey, specialize in complex restorative care, implant dentistry, full-mouth reconstructions, and cosmetic transformations. We pride ourselves on delivering a luxury patient experience and cutting-edge clinical excellence. We are looking for an empathetic, organized, and numbers-savvy Treatment Coordinator to bridge the gap between clinical diagnoses and case acceptance for life-changing treatment delivery.

The Role

As our Prosthodontic Treatment Coordinator, you are the concierge of the patient’s journey. Complex prosthodontic care can feel overwhelming to patients. Your mission is to simplify the complex, present comprehensive treatment plans with clarity, and help patients overcome financial or emotional barriers to saying "yes" to their care.

Key Responsibilities

Patient Advocacy & Consultation: Guide patients through their custom prosthodontic treatment plans following their consultation with the doctor. Explain clinical procedures, timelines, and sequencing in motivational, enthusiastic, warm, accessible language.
Financial Strategy & Case Presentation: Present multi-stage, high-value financial plans clearly. Confidently discuss total case costs, phased payment strategies, third-party financing options, and insurance optimization.
Seamless Scheduling: Coordinate complex, multi-appointment surgical and restorative schedules, ensuring seamless collaboration between our clinical team and external referring specialists.
Follow-up & Lifecycle Management: Maintain an organized pipeline of pending treatment plans. Follow up with patients thoughtfully to answer lingering questions and nudge cases toward scheduling.
Referral Relations: Act as a key point of contact for referring dentists and other health care providers, maintaining clear communication regarding mutual patient care.

What We Are Looking For

Dental Background: Minimum of 2 years of dental front office experience, ideally within a specialty practice (prosthodontics, orthodontics, periodontics, oral surgery) or high-end cosmetic general practice.
Financial Literacy: Proven success presenting large, complex treatment utilizing dental financing structures.
Tech Savvy: Proficiency with dental practice management software (e.g., Dentrix, Dexis, CBCT, digital smile design, and digital charting.
The "Soft Skills": Exceptional active listening, deep empathy, and a polished, professional demeanor. You must love building authentic relationships with patients and help with their case acceptance.

What We Offer

Compensation: $60-100K (Commensurate with experience)
Bonuses: performance bonus or commission tied to practice production, case-acceptance rates, or overall office collections
Benefits: Dental & Health spending
Paid holidays
Continuing education and professional development support to help elevate your skills

How to Apply

If you are a master communicator who loves watching patients transform from hesitant to vibrant, helping overcome objections and increasing case acceptance, we want to meet you.

Please submit your resume and a short cover letter explaining why you thrive in a patient-facing role to patientcoordinator@kuceydental.ca

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More about this job

Responsibilities

Guide patients through complex prosthodontic treatment plans, explaining procedures, timelines, costs, payment strategies, and financing options. Coordinate multi-stage appointments and referrals, maintain follow-up on pending cases, and support patients in making informed treatment decisions.

Requirements

At least two years of dental front office experience is required, preferably in a specialty practice or high-end cosmetic practice. Candidates should have experience presenting complex, high-value treatment plans and financing options, proficiency with dental practice software and digital tools, and strong communication, listening, and relationship-building skills.

Skills

Patient Advocacy
Treatment Plan Presentation
Financial Planning
Dental Financing
Insurance Optimization
Appointment Scheduling
Patient Follow-Up
Referral Relations
Active Listening
Empathy
Communication
Relationship Building
Dental Front Office Experience
Dentrix
Dexis
CBCT

Benefits

Dental Benefits
Health Spending Benefits
Paid Holidays
Continuing Education
Professional Development Support
Performance Bonus Or Commission

Visa sponsorship

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Keywords

Prosthodontics
Dental Front Office
Treatment Coordination
Patient Advocacy
Case Acceptance
Complex Restorative Care
Implant Dentistry
Full-Mouth Reconstruction
Cosmetic Dentistry
Treatment Planning
Financial Plans
Phased Payments
Third-Party Financing
Insurance Optimization
Dentrix
Dexis
CBCT
Digital Smile Design
Digital Charting
Surgical Scheduling
Restorative Scheduling
Referral Relations
Patient Follow-Up
Dental Specialists

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