Jobs in Canada

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Added 12 mins ago
PS
Stage En Agronomie - Summer 2027 Student Sales Agronomist Intern - Quebec
PRIDE Seeds
Pain Court, ON
- Full-time
Added 12 mins ago
FC
Ancillary Payables Clerk
First Canadian Financial Group
Sherwood Park, AB
- Full-time
A Culture Team dedicated to diversity, inclusion, and employee programs.
Added 12 mins ago
UH
Food Services Associate
University Health Network
Toronto, ON
- Part-time
Availability to work a rotation of two weekends on and one weekend off and regularly rotating between morning, afternoon, and evening shifts
Added 12 mins ago
UH
Team Lead, DMOH Referral Office
University Health Network
Toronto, ON
- Full-time
Reports to: Program Manager, Medical Oncology and Hematology
Added 26 mins ago
EC
Mental Health & Addiction Treatment Support Worker FT
EHN Canada
Carters Point, NB
- $21 to $23 CAD / hour
- Full-time
Other related duties as assigned by the Operations Manager.
Added 26 mins ago
AC
Budtender
Atlantic Cultivation
Grand Falls-Windsor, NL
- Part-time
…learn/perform all reasonably assigned duties, as per their Store Manager or Retail District Managers instruction, to the best of their…
Added 26 mins ago
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Program Manager
TalentWorld
Belleville, ON
- Full-time
TalentWorld is recruiting a Program Manager for one of its valued partners in Belleville.
Added 26 mins ago
WW
Area Manager
Wireless World Solutions
Surrey, BC
- Full-time
The Area Manager is a full-time, on-site role based in Surrey, BC overseeing a group of retail locations and related sales operations. This Area Manager is responsible for leading and…
Added 27 mins ago
MR
Purchasing Manager
Meridia Recruitment Solutions, a KBRS Company
Dartmouth, NS
- Full-time
The Purchasing Manager will combine hands-on procurement leadership with a strategic mindset, monitoring market conditions, evaluating purchasing opportunities and risks, and providing…
Added 27 mins ago
Operations Manager
WestJet Group
Calgary, AB
Reporting to the Sr. Manager – Line Maintenance, this role will be focused on supporting the individual front-line AME's at the YYC base, providing structure and consistent guidance to keep…
Added 42 mins ago
CO
Job ID #32342: Supervisor, HR Records & Data Quality
City of Hamilton
Hamilton, ON
- Full-time
- Temporary
Reporting to the Manager, HR Technology & Analytics, the Supervisor, HR Records & HR Systems Data Quality is responsible for the leadership, supervision, and operational management of the…
Added 42 mins ago
CO
Job ID #32273: Water Operations Clerk
City of Hamilton
Hamilton, ON
- Full-time
- Temporary
Reporting to Supervisor, Dispatch and Operations Support, the Water Operations Clerk will perform clerical support duties by analyzing and interpreting data associated with the operation of…
Added 42 mins ago
Global Account Manager, Playstation (4 mo TFT)
Electronic Arts
Vancouver, BC
The Global Partners Organization is hiring a Global Account Manager for a fixed term assignment. The team manages EA’s strategic commercial relationship with Sony and delivers a…
Added 57 mins ago
MC
Retail Store Manager, Financial Services
Moomoo Canada
Vancouver, BC
- Full-time
The Store Manager is responsible for the ongoing performance of the assigned store, including team leadership, sales growth, client experience and relationships, daily operations, local…
Added 57 mins ago
B
Vendor Analyst (12-Month Contract)
BGIS
Markham, ON
- Full-time
Reporting to the Senior Manager, Vendor Management; the Vendor Analyst will support the card access program in compliance with both Bell and BGIS corporate policies/contract, assist with…
Added 57 mins ago
M
Retail Store Manager, Financial Services
moomoo
Vancouver, BC
- Full-time
The Store Manager is responsible for the ongoing performance of the assigned store, including team leadership, sales growth, client experience and relationships, daily operations, local…
Added 57 mins ago
Senior Project Manager Engineering
Freeport McMoRan
Vancouver, BC
…the constructed process facilities, with hand-off to the site operations team for beneficial…
Added 1 hour ago
T
Customer Service Representative - Barrie (Part-Time)
Talize
Barrie, ON
- $18 CAD / hour
- Part-time
We are seeking a customer-focused Customer Service Representative to support daily operations and deliver an exceptional rental experience. This role assists customers throughout the full…
Added 1 hour ago
CO
Job ID #32360: Administrative Coordinator
City of Hamilton
ON · Hamilton, Ontario
- Full-time
- Temporary
Coordinates initiatives and project manages programs and proposals assigned by the General Manager, ensuring they are clearly understood, communicated, and completed successfully.
Added 1 hour ago
CO
Job ID #32356: Manager, Capital Projects & Energy Management
City of Hamilton
Hamilton, ON
- Full-time
Reporting to the Director, Corporate Facilities and Energy Management, the Manager, Capital Projects and Energy Management (CPEM) will provide dynamic motivational leadership in a…
Added 1 hour ago
(CAN) Part-Time Self Checkout Attendant
Walmart Canada
Stratford, ON
…opportunity to build valuable skills in customer service and retail operations. The Self‑Checkout Attendant supports a positive shopping experience by providing friendly, helpful service…
Added 1 hour ago
PH
Coordinator, Quality Assurance
Provincial Health Services Authority
Vancouver, BC
- Full-time
Reporting to the Manager, Laboratory Quality and Process Improvement, the Coordinator is responsible for the coordination and support of activities relating to continuous quality and…
Added 1 hour ago
VA
Manager, Supply Management (Engineering & Construction)
Vancouver Airport Authority
Vancouver, BC
- Full-time
Working with Engineering, Operations, Real Estate, Legal, Finance and other business partners, the Manager builds team capability, exercises commercial judgment and drives timely,…
Added 1 hour ago
VA
Manager, Engineering Services
Vancouver Airport Authority
Vancouver, BC
- Full-time
We have a permanent, full-time opportunity for a Manager, Engineering Services. Reporting to a Director within the Airport Development and Asset Optimization team, the successful candidate…
Added 1 hour ago
ZR
Operations Manager
Zebra Robotics
Oakville, ON
- Full-time
Role Description The Operations Manager is a full-time, on-site role based in Oakville, ON, responsible for overseeing daily center operations and ensuring a smooth, efficient learning…

Kuehne+Nagel

Sea Logistics Customer Care Specialist

Winnipeg, MB, Canada

The salary range for this position is between $150,000.00 and $190,000.00. · Full-time

Apply on LinkedIn About employer

Applications open in a new tab.

Job details

Pay: The salary range for this position is between $150,000.00 and $190,000.00.
Job type: Full-time
Apply by: Dec 12, 2026
Education: Bachelor’s degree
Experience: 7+ years of progressive experience in logistics, supply chain, or operations management
Posting language: English
Posted: Nov 12, 2026

Original job description

It's more than a job

As a member of the Freight Forwarding team Kuehne+Nagel, you will play a key role in transporting goods, optimising processes, and fulfilling our customers' promises. And by transporting medicines, toys and important machine parts, you are not only delivering goods, you are making small and big moments possible for people all around the world. At Kuehne+Nagel, our contribution counts in more ways than we imagine.

‎

Are you passionate about delivering exceptional customer service in a fast-paced logistics environment? Join Kuehne+Nagel as a Customer Care Representative, Sea Logistics Import, where you'll serve as a trusted advisor to customers, ensuring seamless shipment execution while building long-term partnerships. In this customer-facing role, you will collaborate closely with operations, provide proactive support, and help customers navigate the complexities of international transportation with confidence.

How you create impact

Develop a deep understanding of customers' businesses, supply chains, and strategic goals to provide tailored logistics solutions.

Build and maintain strong customer relationships through clear, open, and proactive communication.

Partner closely with the Operational Care Centre (OCC) to ensure a smooth transition of customer requirements and expectations for flawless shipment execution.

Ensure accurate and complete communication of customer-specific requirements to operational teams.

Support customer onboarding and implementation activities, ensuring a positive and seamless customer experience from the start.

Provide timely and efficient quotations and transportation solutions that align with customers' shipping needs.

Monitor shipment milestones and provide customers with meaningful visibility and updates that support their business objectives.

Establish and maintain clear rules of engagement and communication protocols with customers and internal stakeholders.

Regularly assess customer satisfaction levels and identify opportunities to improve service quality and customer experience.

Proactively address customer concerns by coordinating solutions, managing follow-up activities, and ensuring issues are resolved effective <![CDATA[Director of Operations

It's more than a job

As part of the Contract Logistics team at Kuehne+Nagel, you will play a key role in designing, managing, and optimizing solutions that keep goods moving efficiently. Whether you’re leading a team, engineering processes, or driving projects, your work ensures that our customers’ products are stored, handled, and delivered with precision. From everyday essentials to seasonal items, what we do in Contract Logistics impacts businesses and communities around the world. At Kuehne+Nagel, your contribution goes far beyond the warehouse - it helps shape the flow of global trade.

‎

The Director of Operations is responsible for all Contract Logistics operational facilities including but not limited to the national strategy and initiatives, to ensure compliance to the QSHE Management system, employee experience, communication, customers, profitability and productivity, within these facilities.

How You Create Impact

Functional Responsibility

Lead and evaluate operational financial performance, medium- and long-term objectives, and risk-reduction initiatives.
Implement new programs, strategies, and regulatory actions into contract logistics operations.
Provide commercial guidance, business investment evaluations, and support business development to mitigate idle space and drive growth.
Directly implement new business into operations and contribute to national strategy as part of the Canadian management team.

Communication

Clearly communicate strategies across operations to ensure alignment with regional and global initiatives.
Lead change management deployment and facilitate collaboration across business departments.
Conduct regular team and one-on-one meetings with direct reports.

Customer Responsibilities

Own customer relationships, ensuring service levels exceed expectations.
Monitor KPIs, participate in QBRs, and implement processes and programs to meet evolving customer needs.
Profitability
Drive initiatives to increase gross profit and NP-1-1.
Lead continuous improvement to boost productivity, reduce costs, and support market pricing strategies.

Employee Responsibilities

Oversee employee relations, engagement, and overall experience within distribution centers.
Manage performance, development planning, and succession to build a strong workforce.

Vendor Responsibilities

Ensure vendor qualifications meet company standards and maintain strong supplier relationships.
Enforce compliance with company protocols, health and safety, quality, security, environmental, legal, and regulatory requirements.

Community & Corporate Responsibilities

Ensure operational alignment with QSHE, company policies, legal, and industry standards.

What We Would Like You To Bring

Bachelor’s degree in Supply Chain Management, Business Administration, Logistics, or a related field (required)
3+ years exoerience working in 3PL or 4PL environments
7+ years of progressive experience in logistics, supply chain, or operations management
5+ years in a senior leadership role (Director, Senior Manager, or equivalent)
Proven track record managing large-scale logistics/contract logistics operations (multi-site, national scope preferred)
Experience leading P&L management (gross profit, NP-1-1 accountability)
Demonstrated success in vendor management and supplier compliance, particularly in regulated industries
Experience with customer relationship management at a strategic level, including QBRs, KPIs, and service-level agreements.
Background in change management and strategy deployment, aligning local operations with global initiatives.
Familiarity with QSHE (Quality, Safety, Health, and Environment) systems and regulatory compliance.

Professional certifications (nice to have but not required):

APICS CSCP (Certified Supply Chain Professional)
CPSM (Certified Professional in Supply Management)
PMP (Project Management Professional) if heavy on program execution
Six Sigma / Lean certification for continuous improvement focus

What's In It For You

At Kuehne+Nagel we strive daily to inspire, empower, and deliver not only to our customers, but also to our colleagues. We offer a dynamic global work environment with opportunities for excellent training programs and career mobility. The salary range for this position is between $150,000.00 and $190,000.00. Base wage is part of a competitive total rewards package that includes health and dental benefits, a retirement savings plan, and tuition reimbursement. Individual pay may vary from the target range and is determined by a number of factors including experience, skills, job location, internal pay equity, and other relevant business considerations. Kuehne+Nagel reviews pay ranges regularly to ensure competitive and fair pay based on industry market data.

“Artificial Intelligence (AI) tools may be used to assist in [specific process, e.g., screening applications, interview scheduling]. These tools analyze information to support decision-making, but final decisions are made by human reviewers.”

Who We Are

Logistics shapes everyday life - from the goods we consume to the healthcare we rely on. At Kuehne+Nagel, your work goes beyond logistics; it enables both ordinary and special moments in the lives of people around the world.

As a global leader with a strong heritage and a vision to move the world forward, we offer a safe, stable environment where your career can make a real difference. Whether we help deliver life-saving medicines, develop sustainable transportation solutions or support our local communities, your career will contribute to more than you can imagine.

We kindly advise that placement agencies refrain from submitting unsolicited profiles. Any submissions of candidates without prior signed agreement will be considered our property and no fees will be paid.

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More about this job

Responsibilities

Lead national contract logistics operations, including financial performance, strategy deployment, regulatory compliance, customer relationships, and employee experience. Drive profitability and productivity through continuous improvement, vendor oversight, customer service-level management, and implementation of new business.

Requirements

A bachelor's degree in supply chain management, business administration, logistics, or a related field is required, along with at least seven years of progressive logistics, supply chain, or operations management experience and five years in senior leadership. Candidates should have large-scale logistics operations and P&L experience, plus expertise in vendor compliance, strategic customer management, change management, and QSHE systems; relevant professional certifications are an asset.

Skills

Customer Service
Sea Logistics
Import Operations
Shipment Execution
Supply Chain Management
Contract Logistics
Operational Leadership
P&L Management
Vendor Management
Change Management
Strategic Planning
Continuous Improvement
KPI Monitoring
QSHE Compliance
Stakeholder Communication

Benefits

Health Benefits
Dental Benefits
Retirement Savings Plan
Tuition Reimbursement
Training Programs
Career Mobility

Visa sponsorship

Not detected in the job text

Keywords

Sea Logistics
Import Logistics
Freight Forwarding
Contract Logistics
Supply Chain Management
Third-Party Logistics
Fourth-Party Logistics
Customer Onboarding
Shipment Milestones
Transportation Solutions
Operational Care Centre
P&L Management
Gross Profit
NP-1-1
Key Performance Indicators
Quarterly Business Reviews
Service-Level Agreements
Vendor Management
Supplier Compliance
Change Management
Strategy Deployment
QSHE
Regulatory Compliance
Continuous Improvement
Lean
Six Sigma
APICS CSCP
CPSM
PMP

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Work requirements

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