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Added 2 months ago
Production Support Analyst
mthree Recruiting Portal
Toronto, ON
Join mthree as a Production Support Analyst and fast-track your career by working with one of our leading global banking clients in Toronto. You’ll support critical Capital Markets trading…
Added 1 month ago
Production Support Analyst - Capital Markets
Synechron
Toronto, ON
Full-time
We are seeking a highly skilled and proactive Production Support Analyst to join our team, supporting large-scale, enterprise-wide capital markets trading and risk platforms. The ideal…
Added 1 month ago
Production Support Analyst - Capital Markets
Synechron
Toronto, ON
Full-time
We are seeking a highly skilled and proactive Production Support Analyst to join our team, supporting large-scale, enterprise-wide capital markets trading and risk platforms. The ideal…
Added 1 month ago
Application Support Analyst
Societe Generale
Montreal, QC
Full-time
The Market Risk and Collateral (MRC) team belongs to the XRM (Cross Risk Metrics) department that aims at supporting risk department (RISQ). This is a central and dynamic position as you…
Added 3 months ago
Production Support Analyst - Capital Markets
Synechron
Toronto, Ontario
$100,000 to $110,000 CAD / year
Full-time
We are seeking a highly skilled and proactive Production Support Analyst to join our team, supporting large-scale, enterprise-wide capital markets trading and risk platforms. The ideal…
Added 3 days ago
Senior Application Support Analyst - Equities
Capgemini
Montreal, QC
Production support and incident management for Equity trading applications.
Added 10 days ago
Application Support Lead Analyst - Vice President
Citi
Mississauga, ON
Full-time
Banking Technology is looking for an experienced Application Support Analyst – Senior with strong Java development expertise and a passion for exploring AI technologies.
Added 3 months ago
Production Support Analyst
FDM Group
Toronto, Ontario · Greater Toronto Area, Canada
Full-time
Not just another entry level career opportunity: receive coaching, mentorship, and support at every step of your career journey. We invest in you so you can thrive and succeed.
Added 1 month ago
Application Support & Automation Analyst (Fixed-Term)
Hitachi Rail
Toronto, ON
Full-time
The Application Support and Automation Analyst will provide Tier 2/3 support and lead automation delivery across multiple enterprise engineering platforms. The role combines hands-on…
Added 1 month ago
Application Support & Automation Analyst (Fixed-Term)
Hitachi
Toronto, ON · (RSBU) Toronto
Full-time
The Application Support and Automation Analyst will provide Tier 2/3 support and lead automation delivery across multiple enterprise engineering platforms. The role combines hands-on…
Added 1 month ago
Application Support
Kumaran Systems
Toronto, ON
Full-time
Seeking an experienced Application Support Analyst / Platform Support Engineer to support mission-critical banking applications and infrastructure platforms. The successful candidate will…
Added 1 month ago
Application Support Specialist
Kumaran Systems
Toronto, ON · Greater Toronto Area, Canada
Full-time
Seeking an experienced Application Support Analyst / Platform Support Engineer to support mission-critical banking applications and infrastructure platforms. The successful candidate will…
Added 5 days ago
3rd Level Support Analyst / Analyste de support de 3e niveau
dormakaba
Montreal, QC
Full-time
dormakaba is seeking a 3rd Level Support Analyst based in Montreal to join its Lodging/Managed Residential Product Development team, which delivers integrated access control and security…
Added 1 month ago
Operation Support Analyst
Kumaran Systems
Toronto, ON
Full-time
Seeking an experienced Operations Support Analyst to provide production support for mission-critical enterprise applications hosted on Red Hat OpenShift and Linux platforms. The role is…
Added 1 month ago
Manager, Application Support
Winpak
Winnipeg, MB
Full-time
Run regular support triage meetings and coordinate urgent production issues involving business users, plant teams, application analysts, IT, implementation partners, Infor, MES vendors, CRM…
Added 9 days ago
Systems Support Analyst
UFA Co-operative Ltd.
Calgary, AB
The Systems Support Analyst is a member of UFA’s Application Support team, supporting enterprise, digital, and mobile applications. The role resolves production issues, fulfills service…
Added 9 days ago
Sr. Technical Support Analyst with Pega
Tekgence Inc
Toronto, ON
Contract
Role Descriptions: Job Title: Sr. Technical Support Analyst with Pega SkillWhat is the opportunity?Are you interested in the opportunity to work as an Application Support Analyst? By…
Added 29 days ago
IT & Tyresense Support Analyst
Rimex Supply Ltd.
Langley (District), BC
The IT & TyreSense Support Analyst is an entry-level technical role that supports day-to-day IT services, TyreSense applications, internal tools,
Added 8 days ago
API Support Analyst
Net2Source (N2S)
Toronto, ON
Contract
We are seeking a Bilingual (English & French) API Support Analyst with experience in L2/L3 production support and external vendor API integrations. The candidate will be responsible for…
Added 11 days ago
API Support Analyst
LanceSoft, Inc.
Toronto, ON
$50 to $70 CAD / hour
Contract
We are seeking a Bilingual (English & French) API Support Analyst with experience in L2/L3 production support and external vendor API integrations. The candidate will be responsible for…
Added 3 months ago
Senior Application Support Engineer - Assistant Vice President
Citi
Remote, Canada
Full-time · Remote
The Application Support Senior Analyst provides technical and business support for users of Citi Applcations. This includes providing quick resolutions to app issues, driving stability,…
Added 8 days ago
API L2/L3 Support Analyst
Net2Source (N2S)
Toronto, ON
Contract
We are seeking a Bilingual (English & French) API Support Analyst with experience in L2/L3 production support and external vendor API integrations. The candidate will be responsible for…
Added 2 days ago
IT Business Analyst – SOM Application Operations
Altis Technology
Mississauga, ON
$50 to $60 CAD / hour
Contract
A large healthcare organization is seeking an IT Business Analyst – SOM Application & Governance to support an internally developed Service Operating Model (SOM) application that enables…
Added 18 days ago
Apps Support Intmd Analyst - Officer
Citi
Mississauga, ON
Full-time
The Data - Production Management team is at the forefront of Citi's journey to a data-driven culture. We are dedicated to delivering innovative technology solutions and simplifying access…
Added 5 days ago
System Support Analyst
Infotek Consulting Inc.
Toronto, ON
$25 to $27 CAD / hour
Contract
Hands-on application support / application analyst experience.

Kumaran Systems

Application Support

Toronto, ON, Canada

Job type: Full-time
Experience: 5+ years of Application Support, Production Support, Platform Support, or DevOps Support experience.
Posting language: English
Posted: Aug 14, 2026

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Original job description

Job Summary

Seeking an experienced Application Support Analyst / Platform Support Engineer to support mission-critical banking applications and infrastructure platforms. The successful candidate will be responsible for ensuring application stability, production support, incident resolution, change implementation, release coordination, and platform monitoring across distributed environments.

The ideal candidate will possess hands-on experience with Red Hat OpenShift, Linux, AutoSys, FeedHub, Certificate Management, CI/CD tools, and Production Support operations, along with strong exposure to incident management, change management, and on-call support.

This role requires close collaboration with Development, Infrastructure, DevOps, Security, and Business Support teams to maintain high availability, reliability, and operational excellence for business-critical banking systems.

Key Responsibilities

Application & Production Support

Provide Level 6 production application support for critical banking applications.

Monitor system health, application availability, and platform performance.

Investigate and resolve production incidents within established SLA timelines.

Perform root cause analysis (RCA) for recurring production issues.

Coordinate application recovery activities during incidents and outages.

Ensure maximum uptime and reliability of critical banking systems.

Support application deployments and environment maintenance activities.

OpenShift Platform Support

Manage and support applications deployed on Red Hat OpenShift containers.

Linux Administration & Support

Perform Linux server support and troubleshooting activities.

FeedHub & Integration Support

AutoSys Scheduler Support

Certificate Management

CI/CD & Release Management

Incident & Change Management

Monitoring & Operational Excellence

Required Qualifications

5+ years of Application Support, Production Support, Platform Support, or DevOps Support experience.

Strong experience supporting mission-critical enterprise applications.

Hands-on experience with Red Hat OpenShift.

Strong Linux administration and troubleshooting experience.

Experience supporting AutoSys scheduling environments.

Experience with FeedHub integrations and operational support.

Experience managing SSL/TLS certificates and certificate lifecycle management.

Hands-on experience with CI/CD tools:

Jenkins

Azure DevOps

Previous experience working within large Canadian banking environments.

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More about this job

Responsibilities

Provide Level 6 production support for mission-critical banking applications and ensure system stability through monitoring and incident resolution. Collaborate with cross-functional teams to manage deployments, releases, and operational excellence.

Requirements

Requires 5+ years of experience in production or platform support within enterprise environments, specifically in the banking sector. Candidates must possess hands-on expertise in Red Hat OpenShift, Linux administration, and CI/CD tools.

Skills

Application Support
Production Support
Red Hat OpenShift
Linux Administration
AutoSys
FeedHub
Certificate Management
CI/CD
Jenkins
Azure DevOps
Incident Management
Change Management
System Monitoring
Root Cause Analysis
Banking Systems

Visa sponsorship

Not detected in the job text

Keywords

Application Support
Production Support
Platform Support
Red Hat OpenShift
Linux
AutoSys
FeedHub
Certificate Management
CI/CD
Jenkins
Azure DevOps
Incident Management
Change Management
Banking
DevOps
Infrastructure
System Monitoring
Root Cause Analysis
SSL/TLS
High Availability

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