Director, Strategic Partnerships & Growth
- Victoria, BC, Canada
Full-time
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Job details
- Job type
- Full-time
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- Posting language
- English
- Posted
Original job description
About Kurnl
Kurnl is a growing Canadian telecommunications infrastructure and technology company bringing a proven international model of shared fibre infrastructure to Canada.
We believe connectivity works better when infrastructure is shared and incentives are aligned. Our approach allows multiple internet service providers to operate over one premium fibre network, giving residents more choice, helping providers compete and grow, and creating lasting value for developers and property owners.
Building on this infrastructure, we're developing a digital marketplace connecting residents with participating internet providers and an expanding range of digital and community services.
With live buildings, established commercial relationships, a growing development pipeline and committed long-term capital, Kurnl is scaling across British Columbia, with Alberta among our next priority markets.
Open by design. Built around you. Shared value.
The Opportunity
We are seeking an experienced, commercially resourceful Director, Strategic Partnerships & Growth to develop and expand Kurnl's most important commercial relationships and turn those relationships into lasting business value.
This is a senior, hands-on role combining strategic business development, complex relationship management and commercial execution. Initially, a significant priority will be developing new relationships with ISPs, digital service providers, major developers and other strategic partners that can accelerate Kurnl's growth.
The successful candidate will navigate sophisticated organizations, understand competing stakeholder motivations, develop compelling commercial propositions and independently advance relationships toward measurable business outcomes.
Equally important, the Director will take ownership of commercial relationships following agreement, coordinating internal teams to support successful onboarding, maintaining strong partnerships and identifying opportunities for continued growth.
The role offers substantial autonomy and the opportunity to help shape Kurnl's expanding commercial ecosystem, with priorities evolving as the business scales.
Key Responsibilities
Strategic Partnership Development & Growth
- Proactively identify, recruit and develop regional and national ISPs, digital service providers and other strategically valuable partners.
- Cultivate senior relationships with major developers, institutional property owners and selected infrastructure or community partners.
- Navigate complex organizations, reconcile competing interests and structure commercially attractive partnerships while preserving Kurnl's open-access principles.
- Identify opportunities for multi-building agreements, portfolio relationships, new services and broader use of Kurnl's platform capabilities, working with developer sales and senior leadership to advance opportunities into agreements.
Account Management, Retention & Expansion
- Take ownership of developer accounts following Sales handoff and manage commercial relationships with participating ISPs and other assigned service providers through onboarding, ongoing operations and expansion.
- Build relationships with senior stakeholders and coordinate with development and leasing teams to ensure agreed information packages, training and other launch support are delivered effectively.
- Maintain effective relationships with property managers in Kurnl-connected buildings, coordinating resident communications and initiatives to support service adoption, particularly in competitive buildings.
- Strengthen partner satisfaction and retention while identifying opportunities for additional buildings, referrals, expanded services and long-term commercial growth.
Partner Onboarding & Coordination
- Lead account-level coordination across fibre operations, network engineering, software and service teams, working with functional leaders to establish clear responsibilities, milestones and communication channels.
- Identify obstacles early, constructively challenge delays and drive practical solutions to issues affecting partner success.
- Develop repeatable processes for partner onboarding, account management and commercial coordination, maintaining clear priorities, follow-ups and measurable outcomes through Salesforce.
The Director owns commercial relationships and account-level coordination, while Kurnl's operational and technical leaders retain responsibility for delivering their respective work.
What Success Looks Like
- Strategic partnership growth: New, commercially valuable relationships and agreements that expand Kurnl's network, marketplace and business opportunities.
- Partner success and retention: Effective onboarding, strong ongoing relationships and successful coordination of commercial commitments.
- Commercial expansion: Greater participation in connected buildings, additional opportunities arising from established relationships and increasing long-term account value.
Specific objectives and performance measures will reflect the evolving priorities of the business.
Experience & Qualifications
The ideal candidate will bring:
- Experience in strategic partnerships, enterprise business development, complex account management or commercial leadership.
- Demonstrated success originating new partnerships and expanding established commercial relationships.
- Experience navigating sophisticated organizations, engaging senior decision-makers and managing competing priorities.
- Strong negotiation skills, commercial judgment and creativity in developing economically attractive solutions.
- The ability to influence stakeholders, coordinate cross-functional teams and drive commitments through to completion.
- A proactive, independent approach and experience developing practical processes that improve execution without unnecessary bureaucracy.
Experience in telecommunications, infrastructure, real estate development, SaaS, digital platforms or other industries involving complex, long-cycle commercial partnerships would be valuable but is not essential.
We particularly value commercial resourcefulness, initiative, strong relationship skills and genuine accountability for outcomes.
If this opportunity interests you but your experience doesn't match every qualification, we encourage you to apply.
Why Join Kurnl?
Kurnl offers an opportunity to help scale a differentiated Canadian infrastructure and technology business with significant long-term growth potential.
Working directly with senior leadership, you'll have substantial autonomy to develop strategic partnerships that shape Kurnl's future and create lasting value for developers, service providers, residents and communities.
Compensation includes a competitive base salary and performance-based incentives aligned with commercial results.
More about this job
Responsibilities
Develop strategic partnerships with ISPs, digital service providers, developers, property owners, and other organizations, advancing commercial opportunities into agreements. Own partner and developer relationships after handoff, coordinate onboarding across internal teams, support retention, and identify opportunities for account expansion.
Requirements
Candidates should have experience in strategic partnerships, enterprise business development, complex account management, or commercial leadership, with a record of originating partnerships and growing commercial relationships. They should be skilled at senior-level stakeholder engagement, negotiation, cross-functional coordination, and independently driving commitments to completion.
Skills
- Strategic Partnerships
- Enterprise Business Development
- Complex Account Management
- Commercial Negotiation
- Relationship Management
- Stakeholder Engagement
- Commercial Judgment
- Cross-Functional Coordination
- Partner Onboarding
- Account Growth
- Customer Retention
- Process Development
- Salesforce
- Telecommunications
- Infrastructure Partnerships
- Digital Platforms
Visa sponsorship
Not detected in the job text
Categories
- Management & Leadership
- Sales
- Technology
Keywords
- Strategic Partnerships
- Enterprise Business Development
- Account Management
- Internet Service Providers
- Telecommunications
- Shared Fibre Infrastructure
- Open-Access Network
- Digital Marketplace
- Digital Service Providers
- Real Estate Development
- Institutional Property Owners
- Commercial Negotiation
- Partner Onboarding
- Partner Retention
- Account Expansion
- Cross-Functional Coordination
- Fibre Operations
- Network Engineering
- Software
- Service Adoption
- Resident Communications
- Salesforce
- Portfolio Agreements
- Commercial Growth