Dispatch Coordinator

Company Description Kuthala Group is a privately held company with divisions spanning transportation, equipment sales and leasing, storage, fleet solutions, capital lending, parts, and real estate. Through Kuthala Transport, the group provides comprehensive trucking services, including expedited shipments, temperature-controlled transport, and supply chain management across North America. Kuthala Equipment Sales and Leasing offer a wide range of used equipment and flexible rental options to support business operations. The company also delivers extensive warehousing and outdoor storage solutions, multi-fleet support services, and private lending for working capital, equipment, and real estate. Kuthala Real Estate and investment opportunities further expand the group’s presence, creating diverse career paths and long-term growth potential for team members.

Role Description The Dispatch Coordinator is a full-time, on-site role based in Brampton, ON. This role is responsible for coordinating daily dispatch activities, assigning loads, and scheduling drivers and equipment to ensure timely, efficient, and safe transportation services. The Dispatch Coordinator communicates with drivers, customers, and internal teams to provide updates, resolve issues, and maintain accurate dispatch records. Day-to-day tasks include managing incoming requests, performing data entry in dispatch and tracking systems, monitoring shipment statuses, and responding promptly to time-sensitive situations. The role also supports customer service by addressing inquiries, assisting with problem resolution, and contributing to continuous improvement of dispatch processes.

Qualifications

• Candidates should possess strong dispatching skills, including load planning, driver scheduling, and route coordination.
• Candidates should possess excellent communication and customer service skills to interact professionally with drivers, clients, and internal stakeholders.
• Candidates should possess skilled multi-tasker abilities, with the capacity to prioritize and manage multiple time-sensitive activities.
• Candidates should possess accurate data entry skills and familiarity with dispatch or transportation management systems.
• Relevant experience in transportation, logistics, or fleet operations is an asset.
• Strong problem-solving skills and the ability to work effectively in a fast-paced environment.
• Basic computer proficiency (e.g., MS Office, email, spreadsheets) and comfort learning new software tools.
• High school diploma or equivalent; post-secondary education in logistics, business, or a related field is beneficial.