Transportation Operations Manager

Company Description KUTHALA GROUP is a privately held company with diversified divisions across transportation, equipment, storage, financial services, and real estate in North America. Its transportation arm provides comprehensive trucking solutions, including expedited, less-than-truckload, truckload, intermodal, trans-border, temperature-controlled, and private fleet services. The group also offers equipment sales and leasing, warehousing and outdoor storage, as well as fleet solutions such as fuel cards and 24/7 repair and towing. In addition, KUTHALA GROUP operates a private lending division supporting working capital, equipment financing, and real estate investments, along with parts stores and ongoing real estate investment opportunities. Team members join a fast-paced, growth-oriented organization with opportunities to contribute across multiple business lines.

Role Description The Transportation Operations Manager is a full-time, on-site role based in Georgetown, ON, responsible for overseeing day-to-day transportation activities and ensuring efficient, safe, and cost-effective operations. This role includes managing dispatch and routing, monitoring driver performance and compliance, and coordinating schedules to meet service commitments. The manager will collaborate with customer service and supply chain teams to resolve issues, optimize delivery timelines, and maintain high service standards. Additional responsibilities include tracking key performance indicators, implementing operational improvements, supporting equipment utilization and maintenance coordination, and ensuring adherence to company policies and regulatory requirements. The role involves leading and developing team members, supporting continuous improvement initiatives, and working closely with leadership to align operations with business goals.

Qualifications

• Candidates should possess strong skills in Transportation Operations and Transportation Management to oversee daily fleet activities and routing.
• Candidates should possess solid Operations Management and Supply Chain Management skills to optimize processes, resources, and end-to-end logistics performance.
• Candidates should possess effective Customer Service skills to manage client expectations, resolve issues promptly, and maintain long-term relationships.
• Relevant experience in trucking, logistics, or freight operations, ideally in a multi-service or multi-terminal environment.
• Demonstrated leadership abilities with experience supervising teams in an operations setting.
• Strong analytical, problem-solving, and decision-making skills, with the ability to work with data and performance metrics.
• Excellent communication and interpersonal skills, with the ability to collaborate across departments.
• Knowledge of transportation regulations, safety standards, and compliance requirements in North America.
• Proficiency with transportation management systems and related software; advanced Excel skills are an asset.
• Post-secondary education in logistics, business, or a related field, or equivalent industry experience.