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Added 8 hours ago
D
Cleaning Supervisor
Dexterra
Toronto, ON
- Up to $48,000 CAD / year
- Full-time
As a Cleaning Supervisor, reporting to the Account Director, you will supervise the cleaning and services of assigned buildings to maintain company and customer quality standards.
Added 11 hours ago
RS
Director of Business Development
Red Seal Fire Protection
Windsor, ON
- Full-time
…residential portfolios. That's proof you can use with any facilities director on day…
Added 11 hours ago
R
Director, Business Development - Canada
ReVisionz
Remote, Canada
- Full-time
- Remote
The Director, Business Development operates as an individual contributor who spends much of their time in the field, meeting prospects and clients face to face. The role has no direct…
Added 11 hours ago
R
Director, Business Development - Canada
ReVisionz
Calgary, AB
- Full-time
The Director, Business Development operates as an individual contributor who spends much of their time in the field, meeting prospects and clients face to face. The role has no direct…
Added 11 hours ago
H
Designer
HRVST
Remote, Canada
- $60,000 to $75,000 CAD / year
- Full-time
- Remote
This role reports directly to the Account Director. You’ll work in a dedicated pod on a shared set of clients, keeping strategy, scope and execution aligned across every project.
Added 11 hours ago
H
Account Director
HRVST
Remote, Canada
- $90,000 to $105,000 CAD / year
- Full-time
- Remote
The Account Director leads HRVST’s day-to-day operations and team. You’ll be the go-to for our Account Managers, designers and developers: supporting them through client challenges, keeping…
Added 12 hours ago
B
Operational Technology Cybersecurity Lead
BGIS
Toronto, ON
- Full-time
BGIS is a leading provider of customized facility management and real estate services. With a combined team of over 10,000 professionals worldwide, we relentlessly focus on enabling…
Added 13 hours ago
J
Principal Director - Business Insurance (P&C)
JobsMedia.io
Montreal, QC
- Full-time
You will be responsible for a team of 30 to 40 people, primarily made up of Commercial Insurance Account Directors.
Added 13 hours ago
J
Commercial Insurance Director
JobsMedia.io
Toronto, ON
- Full-time
Partner with producers, account management teams, and insurance markets to deliver strong client outcomes.
Added 14 hours ago
PL
Director of Advocacy - Neighborhood Legal Services
Pennsylvania Legal Aid Network, Inc.
Legal, AB
- Volunteer
The Director of Advocacy is a senior leadership position responsible for ensuring the delivery of high-quality, client-centered legal services throughout the organization. Working closely…
Added 16 hours ago
NB
Manager, Financing Solutions
National Bank of Canada
Vancouver, BC
- Full-time
client financing needs in collaboration with the Commercial Account
Added 16 hours ago
NB
Manager, Financial Solutions
National Bank of Canada
Nanaimo, BC
- Full-time
Obtain comments from the Account Managers on the preliminary versions of credit applications, adjust them as needed, then present them to the Director, Financing Solutions before they are…
Added 18 hours ago
EC
Event Producer - Hybrid (Project-Based)
Encore Canada
Brampton, ON
- Full-time
…creating a Scope of Work relevant to the event in conjunction with Director or Associate Director of Event Production. The Event Producer will create programs that meet the client’s needs…
Added 20 hours ago
A
Health, Safety and Environment Specialist and Project Management Assistant
Artelia
Montreal, QC
- Full-time
Assist the Project Director with contract administration in accordance with the Client’s requirements and FIDIC principles;
Added 20 hours ago
AC
Health, Safety and Environment Specialist and Project Management Assistant
Artelia Canada
Montreal, QC
- Full-time
Assist the Project Director with contract administration in accordance with the Client’s requirements and FIDIC principles;
Added 20 hours ago
FI
Director of Sales, Mid-Market
Fulfillment IQ
Toronto, ON
- $130,000 to $145,000 CAD / year
- Full-time
Maintain strong pipeline management, forecasting, account planning, and CRM discipline
Added 22 hours ago
MT
Account Manager
Midland Transport
Montreal, QC
- Full-time
Midland Transport is currently seeking an Account Manager in Montreal, QC. We’re looking for a proven salesperson who wants to be part of a growth oriented, service driven organization.…
Added 23 hours ago
P
Enterprise Engineering Services Sales, Director
PwC
Toronto, ON
- Full-time
As an Enterprise Engineering Services Sales Director, unlock your potential and embrace the chance to drive meaningful outcomes that’ll elevate your career. Your role will include, but…
Added 1 day ago
MC
Comptable général/General Accountant
Makivik Corporation
Montreal, QC · St Laurent, Quebec
- Full-time
Reports to: The Assistant Director of Finance in the Construction Division
Added 1 day ago
NB
Wealth Management Associate
National Bank of Canada
Quebec, QC
- Full-time
A career as a Wealth Management Associate in the Private Banking 1859 sector at National Bank, you will offer services and advice to a discerning high-net-worth clientele. In this role, you…
Added 1 day ago
JI
Account Manager
J.D. Irving, Limited
Montreal, QC
- Full-time
Midland Transport is currently seeking an Account Manager in Montreal, QC. We’re looking for a proven salesperson who wants to be part of a growth oriented, service driven organization.…
Added 1 day ago
NB
Account Manager, Business Flex
National Bank of Canada
AB · Edmonton, AB
- Full-time
Pursuing a career as a Flex Business Account Manager means being part of a dynamic team surrounded by experts. It also involves taking charge of entrepreneurial clients who contact Flex…
Added 1 day ago
OM
Associate Director, Programmatic
Omnicom Media
Toronto, ON
- Full-time
The Associate Director, Programmatic is a senior leader responsible for delivering best-in-class programmatic solutions across a dedicated client portfolio. This role provides thought…
Added 1 day ago
O
Senior Manager, Programmatic
OMD
Toronto, ON
- Full-time
The Account Manager, Programmatic is a pivotal leadership role responsible for formal team management, client relationship ownership, and supports the associate director in achieving the…
Added 1 day ago
OM
Account Manager, Programmatic
Omnicom Media
Toronto, ON
- Full-time
The Account Manager, Programmatic is a pivotal leadership role responsible for formal team management, client relationship ownership, and supports the associate director in achieving the…

Kwantlen Polytechnic University

Director Technology Services - Competition ID: 4842

Surrey, BC, Canada

Full-time

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Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 18, 2026
Experience: A minimum of 12 years of progressive IT experience, with at least 7 years in a senior technology leadership capacity;
Posting language: English
Posted: Oct 19, 2026

Original job description

Kwantlen Polytechnic University (KPU) is Canada’s only polytechnic university, proudly serving the South Fraser region for more than 40 years. With campuses in Surrey, Richmond, Langley, and Cloverdale, KPU is deeply connected to the communities it serves and to the diverse cultures, backgrounds, and lived experiences of its students. Through academic excellence, applied learning, innovation, and strong industry and community partnerships, KPU prepares students for meaningful futures.

As an open-access university, KPU is powered by the people who live and work here. We believe every employee plays a meaningful role in supporting student learning and success. We are honoured to carry the name of the Kwantlen First Nation and are committed to equity, inclusion, reconciliation, and respectful relationships. As one of BC’s Top Employers, KPU is dedicated to fostering a supportive, inclusive, and engaged workplace where employees feel valued, connected to purpose, and empowered to make an impact.

We invite you to explore your next career opportunity at KPU and discover how your work can contribute to a university where thought truly meets action.

Competition ID: 4842
Internal Closing Date: Open Until Filled
External Closing Date: Open Until Filled
# of Openings: 1
Salary Information: 14 – Administrative Salary Grid - $114,071 to $174,909
Employment Type: Permanent Full Time
Workplace Type: Hybrid
Travel Frequency: Frequent travel between campuses is required.
Employee Group: Administration/Management
Days of Work (BCGEU):
Hours of Work (BCGEU):
Hours per Week (BCGEU):

We are currently seeking a Director, Technology Services to join our Information Technology team.

Job Overview

Reporting to the Chief Information Officer, the Director provides strategic and operational leadership across a broad portfolio of enterprise technology services, including network infrastructure, cloud platforms, data centres, enterprise computing, audiovisual technologies, and end-user support. Leading a team of managers and technical professionals, the Director fosters a collaborative, high-performing environment focused on continuous improvement, operational efficiency, and exceptional service delivery.

As a key member of KPU's IT leadership team, the Director plays an integral role in shaping and executing long-term technology strategies, advancing infrastructure modernization, and identifying opportunities to enhance the reliability, security, and effectiveness of university-wide systems. Working closely with academic and administrative leaders, the Director translates institutional priorities into innovative, sustainable technology solutions while overseeing strategic planning, disaster recovery, resource management, and operational and capital budgets.

This role offers the opportunity to shape KPU’s technology landscape, strengthen operational excellence, and drive strategic initiatives that support the university’s long-term goals.

At KPU, you'll be part of a purpose-driven environment that values innovation, continuous learning, work-life balance, and employee well-being. If you're a forward-thinking technology leader who thrives on building high-performing teams, driving meaningful change, and making a lasting impact, we'd love to hear from you!

Education And Experience

Bachelor’s degree in computer science or information technology;
A minimum of 12 years of progressive IT experience, with at least 7 years in a senior technology leadership capacity;
Minimum 2-years’ experience leading a service desk team.
Experience working within a post-secondary or public sector environment is preferred.
Experience managing enterprise desktop computing environments including laptops, desktops, and Virtual Desktop Infrastructure (VDI);
Strong experience in developing, executing, and maintaining multi-year technology roadmaps aligned to institutional strategic plans;
Practical experience in datacenter, systems, and enterprise network architecture, operations, and lifecycle management, leveraging best practices and tools, including major cloud providers (e.g., AWS, Azure, or equivalent);
Information Technology Infrastructure Library certification is an asset;
Or an equivalent combination of education, training and experience.

Knowledge, Skills & Abilities

Demonstrated experience leading enterprise infrastructure modernization initiatives, including cloud adoption, cybersecurity best practices, and operational transformation.
Proven success deploying, managing, and evolving enterprise infrastructure technologies, including networks, data centers, storage, servers, and audiovisual systems.
Knowledge and experience in managing telecommunications technologies in an enterprise environment.
Familiarity with Audio-Visual technologies within enterprise environments.
Strategic and forward-looking thinker with a demonstrated ability to develop and implement innovative technology solutions that align with long-term institutional objectives.
Strong leadership and team-building capabilities, with proven success leading, motivating, and mentoring high-performing teams within unionized or public sector environments.
Expertise in high availability system design and operations, ensuring the continuity and resilience of mission-critical services and systems.
Skilled in complex contract negotiation, vendor management, performance monitoring, and overseeing service agreements.
Expertise in developing business cases, forecasting financials, and budget management.
Exceptional organizational and project oversight skills, including resource allocation, and timeline control across large, multi-stakeholder initiatives.
Excellent verbal, written, and interpersonal communication skills, with the ability to translate complex technical concepts for non-technical stakeholders and executive leadership.
Demonstrated ability to build collaborative relationships, influence decision-making, and foster cross-functional alignment across academic, administrative, and internal IT teams.
Ability to manage multiple competing priorities effectively.
Commitment to continuous improvement, innovation, and leading transformational initiatives that enhance technology service delivery, efficiency, and institutional success.
Ability to travel between campuses is required.

Competencies

Leadership: KPU employees inspire, coach, mentor, and support students, employees and KPU as a whole in achieving objectives.
Accountability: KPU employees demonstrate fiscal accountability and take ownership for their actions, decisions and results.
Continuous Improvement: KPU employees take a creative approach to opportunities, exploring unique ways to create optimal value for the KPU community.
Collaboration: KPU employees work in functional and cross-functional teams, coming together to solve complex issues and accomplish objectives that will benefit the KPU community.

Salary Information

The above compensation range is the span between the minimum and maximum base salary for a position. Typically, initial salary placement is approximately halfway between the minimum and the maximum. This represents an employee that possesses full job knowledge, qualifications and experience for the position. In the normal course, employees will be hired, transferred or promoted between the minimum and approximately halfway of the salary range for a job with consideration given to internal equity.

Want to know more?

Job Description

Click here to view the full job description.

Application Process

To apply for this opportunity, please submit your cover letter and resume as one document via KPU’s Career Centre.

Total Rewards

As a part of our total rewards offerings, KPU also offers extended health and dental benefits, healthcare spending account, generous vacation package, defined pension plan, parenthood top-up, sick leave, long-term disability, life insurance, professional development days, tuition waiver, inhouse training & development, inter-campus transportation, and more!

Note: Eligibility requirements apply, benefits may vary depending on the employee group the position belongs to and whether the position offered is temporary or part-time.

Visit https://www.kpu.ca/hr for more information on KPU’s workplace, culture and total rewards.

Note to Applicants

Kwantlen Polytechnic University welcomes and encourages applications from equity deserving groups and diverse experiences including, but not limited to, Indigenous people, racialized people, people with disabilities, and members of the 2S/LGBTQIA+ community.

If there are any barriers that you are experiencing or an accommodation that we can provide to support you through the application process, please reach out to us at talentacquisition@kpu.ca.

Kwantlen Polytechnic University is committed to protecting the safety and welfare of employees, students, and the general public, and upholding the reputation and integrity of the University. For this reason, final applicants will be asked to undergo a background check.

We thank all applicants for their interest in employment with KPU. Only candidates who are legally eligible to work in Canada will be considered; only those selected for an interview will be contacted.

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More about this job

Responsibilities

Lead strategic and operational delivery of enterprise technology services, including networks, cloud platforms, data centres, enterprise computing, audiovisual systems, and end-user support. Manage technology strategy, modernization, disaster recovery, budgets, resources, and service performance while building a high-performing team and aligning solutions with university priorities.

Requirements

Requires a bachelor’s degree in computer science or information technology, at least 12 years of progressive IT experience, including seven years in senior technology leadership and two years leading a service desk team; equivalent education, training, and experience may be considered. Candidates should have enterprise infrastructure and desktop/VDI experience, multi-year roadmap development, cloud and network architecture expertise, and strong leadership, financial, vendor-management, and communication capabilities; post-secondary or public-sector experience and ITIL certification are preferred or assets.

Skills

Technology Strategy
Cloud Platforms
Network Infrastructure
Data Centre Operations
Enterprise Computing
Desktop Computing and VDI
Cybersecurity
Disaster Recovery
High Availability and Resilience
Service Desk Leadership
Team Leadership and Mentoring
Vendor and Contract Management
Budget Management and Financial Forecasting
Project and Resource Management
Stakeholder Communication

Benefits

Extended Health Benefits
Dental Benefits
Healthcare Spending Account
Vacation
Defined Pension Plan
Parenthood Top-Up
Sick Leave
Long-Term Disability
Life Insurance
Professional Development Days
Tuition Waiver
In-House Training and Development
Inter-Campus Transportation

Visa sponsorship

Not detected in the job text

Keywords

Information Technology
Enterprise Technology Services
Network Infrastructure
Cloud Platforms
AWS
Azure
Data Centres
Enterprise Computing
Enterprise Networks
Storage
Servers
Audiovisual Systems
Desktop Computing
Virtual Desktop Infrastructure
Cybersecurity
Disaster Recovery
High Availability
Infrastructure Modernization
Telecommunications
Service Desk
IT Roadmaps
ITIL
Vendor Management
Contract Negotiation
Budget Management
Financial Forecasting
Operational Transformation
Lifecycle Management
Post-Secondary Education
Public Sector

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