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Kwantlen Polytechnic University

Student Assistant - Front Desk - Competition ID: 4879

Surrey, BC, Canada

Temporary

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Job details

Job type: Temporary
Apply by: Nov 27, 2026
Posting language: English
Posted: Oct 28, 2026

Original job description

Kwantlen Polytechnic University (KPU) is Canada’s only polytechnic university, proudly serving the South Fraser region for more than 40 years. With campuses in Surrey, Richmond, Langley, and Cloverdale, KPU is deeply connected to the communities it serves and to the diverse cultures, backgrounds, and lived experiences of its students. Through academic excellence, applied learning, innovation, and strong industry and community partnerships, KPU prepares students for meaningful futures.

As an open-access university, KPU is powered by the people who live and work here. We believe every employee plays a meaningful role in supporting student learning and success. We are honoured to carry the name of the Kwantlen First Nation and are committed to equity, inclusion, reconciliation, and respectful relationships. As one of BC’s Top Employers, KPU is dedicated to fostering a supportive, inclusive, and engaged workplace where employees feel valued, connected to purpose, and empowered to make an impact.

We invite you to explore your next career opportunity at KPU and discover how your work can contribute to a university where thought truly meets action.

Competition ID: 4879
Internal Closing Date: Open Until Filled
External Closing Date: Open Until Filled
# of Openings: 2
Salary Information: Student Assistant Pay Scale
Employment Type: Temporary Part Time
Workplace Type: On-Site
Travel Frequency:
Employee Group: Student Assistant
Days of Work (BCGEU):
Hours of Work (BCGEU):
Hours per Week (BCGEU):

ORGANIZATIONAL STRUCTURE

This role reports to the Sport & Recreation Program Coordinator, and the Fitness & Wellness Coordinator.

Summary

The Student Assistant – Front Desk will assist in the operation and supervision of the fitness centre, gymnasium, and recreation programs within the KPU Sport & Recreation department. The Student Assistant – Front Desk will be required to work up to 15 hours per week on the Surrey campus.

This position is reserved for KPU Students only.

Key Responsibilities

Provide customer service to students, faculty and staff, while maintaining the front service area, fitness centre and gymnasium.
Provide information to the KPU community about what programs and services we offer.
Assist with Sport & Recreation program registration, sport equipment rentals, laundryservices, membership inquiries and daily tracking.
Set-up and take-down of equipment for fitness classes, intramurals, and sport programs.
Monitor and control the inventory of fitness and sport equipment.
Supervise the fitness centre and gymnasium facilities ensuring KPU policies are being followed at all times.

Qualifications

Current full-time KPU student (9 credits or more) in good standing
Ability to communicate effectively
Ability to problem solve and stay organized
Ability to exercise a high level of initiative and responsibility, occasionally working independently and establishing priorities and meet deadlines
Ability to work as part of a team and handle potentially unusual and unexpected situations
Basic knowledge of computer skills

SALARY INFORMATION

Student Assistants Are Paid As Per The Following

Less than one year of post-secondary (less than 30 credits) – BC Minimum Wage
One year of post-secondary (30-60 credits) – BC Minimum Wage plus 8%
With a post-secondary diploma or degree – BC Minimum Wage plus 21%

Total Rewards

As a part of our total rewards offerings, KPU also offers extended health and dental benefits, healthcare spending account, generous vacation package, defined pension plan, parenthood top-up, sick leave, long-term disability, life insurance, professional development days, tuition waiver, inhouse training & development, inter-campus transportation, and more!

Note: Eligibility requirements apply, benefits may vary depending on the employee group the position belongs to and whether the position offered is temporary or part-time.

Visit https://www.kpu.ca/hr for more information on KPU’s workplace, culture and total rewards.

Note to Applicants

Kwantlen Polytechnic University welcomes and encourages applications from equity deserving groups and diverse experiences including, but not limited to, Indigenous people, racialized people, people with disabilities, and members of the 2S/LGBTQIA+ community.

If there are any barriers that you are experiencing or an accommodation that we can provide to support you through the application process, please reach out to us at talentacquisition@kpu.ca.

Kwantlen Polytechnic University is committed to protecting the safety and welfare of employees, students, and the general public, and upholding the reputation and integrity of the University. For this reason, final applicants will be asked to undergo a background check.

We thank all applicants for their interest in employment with KPU. Only candidates who are legally eligible to work in Canada will be considered; only those selected for an interview will be contacted.

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More about this job

Responsibilities

Provide front-desk customer service and information about Sport & Recreation programs, while assisting with registrations, equipment rentals, laundry services, membership inquiries, and daily tracking. Set up and take down equipment, manage equipment inventory, and supervise the fitness centre and gymnasium to ensure university policies are followed.

Requirements

Applicants must be current full-time KPU students in good standing, enrolled in at least 9 credits. They should communicate effectively, solve problems, stay organized, show initiative and responsibility, work independently and as part of a team, handle unexpected situations, and have basic computer skills.

Skills

Customer Service
Communication
Problem-Solving
Organization
Initiative
Responsibility
Independent Work
Prioritization
Time Management
Teamwork
Computer Skills
Facility Supervision
Equipment Inventory Management
Program Registration
Equipment Setup

Benefits

Extended Health Benefits
Dental Benefits
Healthcare Spending Account
Vacation
Defined Pension Plan
Parenthood Top-Up
Sick Leave
Long-Term Disability
Life Insurance
Professional Development Days
Tuition Waiver
In-House Training and Development
Inter-Campus Transportation

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Front Desk
Sport and Recreation
Fitness Centre
Gymnasium
Program Registration
Sport Equipment Rentals
Laundry Services
Membership Inquiries
Daily Tracking
Fitness Classes
Intramurals
Sport Programs
Equipment Setup
Equipment Inventory
Facility Supervision
University Policies
Communication
Problem-Solving
Organization
Initiative
Teamwork
Computer Skills

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