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Added 1 min ago
H
Finance Manager
Haystack
Canada
- Full-time
This employer is a high-growth technology company seeking a hands-on Finance Manager to oversee core accounting operations and help build a scalable finance function. The role is designed…
Added 1 min ago
SS
Assistant Store Manager
Summit Search Group
Montreal, QC
- Full-time
Summit Search Group has been retained by EQ3 on the recruitment of an Assistant Store Manager for their Brossard, QC location. EQ3 is a modern Canadian furniture and home décor company…
Added 1 min ago
TH
Project Manager| Temporary Full-Time|2085 Hurontario -CVH Dpt IS PMO
Trillium Health Partners
ON · ON, Canada
- Full-time
Reporting to the Manager PMO & Digital Planning this position plays an integral role in the successful delivery of Information & Digital Services projects within THP. The Project Manager…
Added 31 mins ago
B
Business Area Manager - Vancouver East
BAT
Vancouver, BC
- Full-time
We are looking for a Business Area Manager - Vancouver East responsible for delivering commercial and consumer performance for Imperial Tobacco Canada (ITCAN) within the geographical area.…
Added 31 mins ago
NB
Manager, Financing Solutions
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Montreal, QC
- Full-time
A career in our specialized team offers you the opportunity to work with healthcare professionals on all their financial projects. As a Manager, Financing Solutions, you will play a leading…
Added 2 hours ago
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Finance Manager, Plant Operations
''
Portage la Prairie, MB
- Full-time
The Operations Finance Manager is a key member of the North America Operations Finance organization, partnering closely with plant leadership teams to drive profitability, operational…
Added 3 hours ago
CE
Assistant Reataurant Manager
CEC Entertainment
AB
- Full-time
…because our people are the best of the best. As an Assistant Manager, you’ll help lead a team committed to making sure “every guest leaves happy.” It’s a high-energy, high-reward…
Added 4 hours ago
CR
Senior Program Manager
Canadian Red Cross
Canada
- Full-time
The Senior Program Manager is responsible for leading strategic programs, service innovations, and operational improvement initiatives across the Health in Emergencies (HIE) portfolio. The…
Added 4 hours ago
SM
Manager, Finance, Performance & Analytics
Stevenson Memorial Hospital
Alliston, ON
- Full-time
Reporting to the Vice President, Corporate Services & Chief Financial Officer, the Manager, Finance, Performance and Analytics supports the hospital's strategic objectives, performance…
Added 4 hours ago
MC
Senior Marketing Manager
MMC Corporate
Toronto, ON
- Other
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Added 5 hours ago
CO
Growth Coordinator
City of Saint John
Saint John, NB
- Full-time
…of Saint John and under the direct supervision of the Growth Manager, the Growth Coordinator will be a champion for growth in Saint…
Added 5 hours ago
T
Personal Banker Trainee
TD
Calgary, AB
- Full-time
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Added 5 hours ago
HT
Financial Manager - PLM (Product Line Mgmt)
Husky Technologies
Bolton, ON
- Full-time
Title: Financial Manager - PLM (Product Line Mgmt)
Added 5 hours ago
HT
Financial Manager
Husky Technologies
Bolton, ON
- Full-time
We are seeking an experienced Financial Leader that can work with various stakeholders within the Finance and Accounting function as well as our Customer Service organization. This…
Added 6 hours ago
RH
Accounting Manager
Robert Half
Vancouver, BC
- Contract
We are looking for an Accounting Manager to join our client on a contract basis. This position will oversee the organization’s accounting operations while delivering accurate financial…
Added 6 hours ago
TO
Manager, eReferral
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Ottawa, ON
- Full-time
Operational and financial management skills, including workplan development, budget monitoring, variance analysis, and resource allocation;
Added 6 hours ago
D
Sr Finance Manager
Digitail
Toronto, ON
- Full-time
As our Senior Finance Manager, you'll be the finance partner who turns our numbers into decisions. You'll take on the finance ops work that calls for real judgment, own SaaS metrics and…
Added 7 hours ago
TN
Manager, Clinical Services
The Newly
Calgary, AB
- Full-time
The Manager, Clinical Services is responsible for the operational leadership and day-to-day management of The Newly Calgary Clinic. The role is accountable for supporting clinical…
Added 7 hours ago
C&
MAC Manager
Cushman & Wakefield
Markham, ON
- Full-time
resource planning, project delivery, financial oversight, service quality, ad client communication. The MAC Managers partners with
Added 7 hours ago
Manager, Pension and Pool Reporting
Government of Alberta
AB
…Board and Finance. This Ministry is responsible for budget planning, financial management and economic analysis, and the administration of tax and revenue programs. In addition, the…
Added 8 hours ago
Manager, People Relations
Talent Acquisition Team at Westland Insurance. Text reply only.
Surrey, BC
We’re searching for a Manager, People Relations. Are you searching for new possibilities?
Added 9 hours ago
F
Manager, Industrial Relations
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Leroy, SK
- Full-time
The Labour Relations Manager provides strategic labour relations guidance and support for a managed open-shop industrial construction project. This role is responsible for fostering…
Added 9 hours ago
Manager, Royalty (Finance and Accounting)
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Added 10 hours ago
OH
Senior Product Manager, ONE ID
Ontario Health | Santé Ontario
ON · Ontario, Canada
- Full-time
The role is responsible for the strategy, planning, and execution of the ONE ID product roadmap. As a subject matter expert in ONE ID and Identity and Access Management (IAM), the role…
Added 10 hours ago
IH
Physician Compensation Analyst | PIP Superuser
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Kelowna, BC
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The Physician Compensation Analyst is responsible for supporting the planning, analysis, contract evaluation, and decision support related to physician compensation models, contracts, and…

Kyndryl

Console Operator

Regina, SK, Canada

Bi-Weekly Salary: $2,434.23 - $2,906.78 · Full-time

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Job details

Pay: Bi-Weekly Salary: $2,434.23 - $2,906.78
Job type: Full-time
Apply by: Nov 3, 2026
Posting language: English
Posted: Oct 26, 2026

Original job description

Who We Are

At Kyndryl, we run and reimagine the mission-critical technology systems that drive advantage for the world’s leading businesses. We are at the heart of progress; with proven expertise and a continuous flow of AI-powered insight, enabling smarter decisions, faster innovation, and a lasting competitive edge. For our people - Kyndryls - that means doing purposeful work that powers human progress. Join us and experience a flexible, supportive environment where your well-being is prioritized and your potential can thrive.

The Role

Position: Console Operator

Bi-Weekly Salary: $2,434.23 - $2,906.78

Division: Infrastructure Operations

Manager: Oyebode Yebisi

Location: Regina, SK

The Console Operator position operates a computer console, service desk and all peripheral equipment with a high level of competence. This position is responsible for successful completion of workload, batch schedules, online systems, outage recovery, monitoring/interaction of all multi-platform systems and providing Tier 1.5 level troubleshooting for all end user complaints.

This position takes independent action according to procedures in response to system prompting and messages, which requires a degree of judgement.

The incumbent will be required to work on a rotating shift schedule including evenings and weekends and will operate independently during a shift.

Responsibilities

7x24 Monitoring of system / batch processing and recovery actions.
Use Incident / Problem Management Process to report application delays affecting online availability to escalate as required.
Answer calls from Support, Call Centers and Customers; open necessary tickets, engage support and follow escalation procedures.
End-to-end management of incidents, major incidents, problems, and changes while meeting established SLAs (Service Level Agreements).
Resolve complex customer complaints and requests received via service channels including phone calls, emails and Service Now using the ITIL incident management process.
Perform System IPLs / Reboots and System Audits quickly, efficiently and correctly as outlined in the procedures.
Ensure production/batch schedules are understood, communicated and adhered to. Enact instructions as given by support analysts and/or client analysts.
Perform system, network and application outage recovery procedures across multi-platforms.
Resolve scheduling (both non-application root cause analysis and change management) issues as per documented re-start instructions.
Monitor Job Schedulers and develop and recommend changes to scheduler database.
Ensure that the systems are available and performing efficiently. Identify system malfunctions and ability to initiate corrective action to maintain schedules and service levels.
Create Incidents / Problems for batch abends and system issues with relevant information.
Perform off-shift temporary scheduling changes and program promotions (ad-hoc requests).
Handling password reset requests, account lockout issues, and account reactivation for customers.
Configure VPN client on customer workstations and troubleshoot complex connection issues.
Provide in-depth hardware troubleshooting for monitors, workstations, phones and printers. Maintain the highest standard of quality on all services and communications with the client base.
Participate in planning and execution of Disaster Recovery Exercises and various projects.
Update and maintain Console Operations process documentation and audit compliance.
Perform System recycles as required for Change and Recovery Management.
Participate in all Major Incident calls for incidents associated with the Mainframe environment.
Pro-actively identify potential problem situations and ensure corrective action is taken to minimize outages. And identity areas for improvement.
Execute checklists when applicable and ensure they are complete and accurate.
Service Requests are all received and completed according to the Change Management Process.
Perform other related duties as required and assigned.

Who You Are

Qualifications

Experience in console operations or other related experience.
Completion of Grade 12 supplemented by scheduled courses in computer operations or an equivalent combination of experience and training.

Key Skills & Abilities

The following skills and abilities are considered an asset for this position:

Ability to work rotating schedules, which includes 12-hour shifts, evenings and/or weekends.
Working knowledge of the operation of a large-scale computer and its associated equipment and the conditions that may occur and the remedial action necessary.
Working knowledge of all available tools for controlling the Mainframe system environments at ISM.
Knowledge of all customers’ production work and ability to interact professionally with customers.
Knowledge of all operating systems, sub-systems, software/applications and services offered, as well as their recovery procedures.
Ability to work both independently and in a team environment.
Display technical interest and possess ability to respond to abnormal system conditions.
Superior interpersonal skills with a combination of good oral and written communications skills.

*Note: This role may involve working with technology that is covered by US and/or Canadian Embargo Export Regulations; therefore all applicants will be subject to additional security screening requirements.

Being You

The “Kyn” in Kyndryl means kinship, which represents the strong bonds we have with each other, our customers and our communities. We focus on ensuring all Kyndryls feel included and we welcome people of all cultures, backgrounds, and experiences. Even if you don’t meet every requirement, we encourage you to apply. We believe in growth, and we’re excited to see what you can bring. At Kyndryl, employee feedback has told us that our number one driver of employee engagement is belonging. That sense of belonging - being a valued, respected, trusted member of the team - is fundamental to our culture and fueling great experiences for our customers. This dedication to welcoming everyone into our company means that Kyndryl gives you the ability to thrive and contribute to our culture of empathy and shared success. That’s The Kyndryl Way.

What You Can Expect

Your career with us isn’t just a job - it’s an adventure with purpose. We offer a dynamic, hybrid-friendly culture that supports your well-being and empowers you to grow. Our Be Well programs are thoughtfully designed to support your financial, mental, physical, and social health - because we know that when you feel your best, you do your best.

From your very first day, you’ll dive into impactful work that powers the systems our customers rely on every day. You won’t just contribute - you’ll make a difference, tackling meaningful projects that sharpen your skills and fuel your growth.

We’re here to champion your journey. With powerful tools to chart your career path, personalized development goals aligned with your ambitions, and continuous feedback to keep you inspired and on track, you’ll have everything you need to thrive and evolve. You’ll develop in-demand skills to grow your career and achieve your ambitions with access to cutting-edge learning opportunities - from certifications with Microsoft, Google, and Amazon to coaching and hands-on experiences. And through it all, you’ll be part of a culture that values empathy, restless learning, and a devotion to shared success.

We want you to thrive here - and we’re committed to helping you do just that. Ready to make an impact? Join us and help shape what’s next.

Get Referred!

If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.

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More about this job

Responsibilities

The Console Operator is responsible for 24/7 monitoring of system and batch processing, including incident management and outage recovery across multi-platform environments. They also provide Tier 1.5 troubleshooting for end-user complaints and ensure adherence to production schedules and change management processes.

Requirements

Candidates must have experience in console operations or related fields and have completed Grade 12 with relevant computer operations coursework. The role requires the ability to work rotating shifts, including evenings and weekends, and proficiency in managing large-scale computer systems.

Skills

Console operations
Mainframe system environments
Incident management
Problem management
Change management
System monitoring
Batch processing
Troubleshooting
Hardware maintenance
Service desk operations
ITIL
Disaster recovery
VPN configuration
System audits
Communication skills
Interpersonal skills

Benefits

Well-being programs
Financial health support
Mental health support
Physical health support
Social health support
Learning opportunities
Coaching

Visa sponsorship

Not detected in the job text

Hiring contact

Oyebode Yebisi

Keywords

Console Operator
Mainframe
Batch processing
Incident management
Problem management
Change management
Service Now
ITIL
System monitoring
Disaster recovery
VPN
Hardware troubleshooting
Infrastructure operations
System IPL
System audits
Tier 1.5 support
Workload scheduling
Outage recovery
Multi-platform systems
Technical support

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