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Added 12 mins ago
GO
Maintenance Assistant
Government of Manitoba
Dauphin, MB
- Full-time
Under the supervision of the Facility Manager, the successful applicant performs a variety of maintenance duties at District 3 facilities. These duties include lawn care, snow removal,…
Added 12 mins ago
S
Production Manager - Finishing
Safran
Mirabel, QC
- Full-time
The manager is responsible for all operations of a value chain to ensure performance in terms of delivery, production, efficiency, quality, and health, safety, and environment (HSE). Under…
Added 12 mins ago
S
Machining Production Manager
Safran
Mirabel, QC
- Full-time
The manager is responsible for all operations of a value chain to ensure performance in terms of delivery, production, efficiency, quality, and health, safety, and environment (HSE). Under…
Added 12 mins ago
FR
Maintenance Technician
FirstService Residential Canada
Victoria, BC
- Full-time
Regular interactions with Building Manager(s) and the Property Manager throughout the day to discuss the building operations, supply requirements, repair needs, concerns, etc. May include…
Added 12 mins ago
C
Project Manager-EN
CAE
Ottawa, ON
- Full-time
Manage the execution of In-Service Support (ISS) projects for Training Center Operations (TCO) Canada in collaboration with Training Center Site Managers and internal support functions, in…
Added 12 mins ago
GO
Maintenance Assistant
Government of Manitoba
Brandon, MB
- Full-time
Under the supervision of the Facility Manager, the successful applicant performs a variety of maintenance duties at District 3 facilities. These duties include lawn care, snow removal,…
Added 12 mins ago
HT
Manager, Internal Controls
Husky Technologies
Bolton, ON
- Full-time
Working with Internal Audit and the global Finance and Operations teams, the Manager, Internal Controls will play a critical role in Husky’s global financial reporting. This includes the…
Added 12 mins ago
R
Laboratory GxP Systems Specialist II
Replimune
Montreal, QC
- Full-time
The Laboratory GxP Systems Administrator is responsible for the administration, maintenance, compliance, and support of laboratory computerized systems used within a regulated GxP…
Added 12 mins ago
C
Project Manager-EN
CAE
Montreal, QC
- Full-time
Manage the execution of In-Service Support (ISS) projects for Training Center Operations (TCO) Canada in collaboration with Training Center Site Managers and internal support functions, in…
Added 12 mins ago
GE
Dispatcher
GFL Environmental Inc.
AB
- Full-time
As a Dispatcher, you will serve as the operational link between our drivers, internal teams, and customers. You will coordinate real-time route support, manage incoming service orders, and…
Added 12 mins ago
TS
Store Associate
The Salvation Army Canada and Bermuda Territory
Toronto, ON · Scarborough-Eglinton Thrift Store
- Part-time
The role provides service to customers, sorting incoming product and assists in the ongoing retail operations of The Salvation Army Thrift Store.
Added 28 mins ago
TI
Production Manager
Tolko Industries
High Prairie, AB
- Full-time
Collaborate across operations, maintenance, and leadership teams to solve challenges and improve processes.
Added 28 mins ago
NG
Fleet Equipment Coordinator
Nuna Group of Companies
Edmonton, AB
- Other
…Fleet Equipment Coordinator. Reporting to the Corporate Fleet Manager, the Fleet Equipment Coordinator will be accountable for assisting with all Fleet support systems, tools, and programs…
Added 43 mins ago
UH
MD of Taber | Landfill/Transfer Station Operator Part-Time
UpSourced HR
Enchant, AB
- Part-time
- Contract
…(self-employed) position available for the right person. Reporting to the Manager of Agricultural Services, the successful contractor will safely and competently assist in maintaining our…
Added 43 mins ago
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Intermediate Data Support Analyst
AGF Investments
Toronto, ON
- Full-time
…opportunities to demonstrate an aptitude for learning, initiative and identification of opportunities for system/process improvements. The individual will work with the Manager, Investment…
Added 43 mins ago
TI
Production Manager
Tolko Industries
High Prairie, AB
- Full-time
Collaborate across operations, maintenance, and leadership teams to solve challenges and improve processes.
Added 43 mins ago
AC
Food Service Supervisor
Aramark Canada
Vaughan, ON
- Full-time
Time to step up your career! This is your moment to shine and lead the way for others too. We're hiring full-time Food Service Supervisors to join our passionate Food Services Team.…
Added 43 mins ago
CN
Sr. Safety Advisor (6 Months)
Civeo North America
AB · Alberta, Canada
- Full-time
Reporting to the Safety Manager, this role is responsible for developing and presenting comprehensive overviews of positions within the general operations of Civeo’s business units, with a…
Added 43 mins ago
CH
Compliance and Analytics Specialist
Cardinal Health Canada
Concord, ON
- Full-time
The Compliance and Analytics Specialist reports to the Manager, Facilities Management and supports facility operations, compliance, financial controls, EHS activities, and continuous…
Added 43 mins ago
CH
Compliance and Analytics Specialist
Cardinal Health Canada
Mississauga, ON
- Full-time
The Compliance and Analytics Specialist reports to the Manager, Facilities Management and supports facility operations, compliance, financial controls, EHS activities, and continuous…
Added 43 mins ago
BF
Regional Manager, Terminal Operations
BC Ferries
Comox, BC
- Full-time
Preparing annual terminal operations budget for labour, consumable supplies, maintenance and other operational supplies
Added 43 mins ago
FH
Clinical Counsellor, Mental Health & Substance Use Services
Fraser Health Authority
Surrey, BC
- $44.85 to $56.02 CAD / hour
- Other
Reporting to the Manager, Clinical Operations and under the direction of the Coordinator, the Clinical Counsellor provides consultation, assessment, short term case management and clinical…
Added 43 mins ago
GG
Electrical Engineer
Giampaolo Group Inc.
Brampton, ON
- Full-time
Reporting to the Senior Director, Engineering and Maintenance, the Electrical Engineer will provide support across a variety of functional groups by providing innovative solutions that…
Added 43 mins ago
C
Facilities Manager
CBRE
Vancouver, BC
- Full-time
Coordinate and manage facility repairs and maintenance by working with technicians, vendors, and contractors.
Added 43 mins ago
AP
Keyholder - Yorkdale (Toronto)
AMI PARIS
Toronto, ON · North York, ON
- $23 to $25 CAD / hour
- Full-time
AMI is looking for a Keyholder to join our Yorkdale team! Reporting to the Store Manager and Assistant Store Manager, the Keyholder will ensure the store is running efficiently. Alongside…

Kyndryl

Console Operator

Regina, SK, Canada

Bi-Weekly Salary: $2,434.23 - $2,906.78 · Full-time

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Job details

Pay: Bi-Weekly Salary: $2,434.23 - $2,906.78
Job type: Full-time
Apply by: Nov 3, 2026
Posting language: English
Posted: Oct 26, 2026

Original job description

Who We Are

At Kyndryl, we run and reimagine the mission-critical technology systems that drive advantage for the world’s leading businesses. We are at the heart of progress; with proven expertise and a continuous flow of AI-powered insight, enabling smarter decisions, faster innovation, and a lasting competitive edge. For our people - Kyndryls - that means doing purposeful work that powers human progress. Join us and experience a flexible, supportive environment where your well-being is prioritized and your potential can thrive.

The Role

Position: Console Operator

Bi-Weekly Salary: $2,434.23 - $2,906.78

Division: Infrastructure Operations

Manager: Oyebode Yebisi

Location: Regina, SK

The Console Operator position operates a computer console, service desk and all peripheral equipment with a high level of competence. This position is responsible for successful completion of workload, batch schedules, online systems, outage recovery, monitoring/interaction of all multi-platform systems and providing Tier 1.5 level troubleshooting for all end user complaints.

This position takes independent action according to procedures in response to system prompting and messages, which requires a degree of judgement.

The incumbent will be required to work on a rotating shift schedule including evenings and weekends and will operate independently during a shift.

Responsibilities

7x24 Monitoring of system / batch processing and recovery actions.
Use Incident / Problem Management Process to report application delays affecting online availability to escalate as required.
Answer calls from Support, Call Centers and Customers; open necessary tickets, engage support and follow escalation procedures.
End-to-end management of incidents, major incidents, problems, and changes while meeting established SLAs (Service Level Agreements).
Resolve complex customer complaints and requests received via service channels including phone calls, emails and Service Now using the ITIL incident management process.
Perform System IPLs / Reboots and System Audits quickly, efficiently and correctly as outlined in the procedures.
Ensure production/batch schedules are understood, communicated and adhered to. Enact instructions as given by support analysts and/or client analysts.
Perform system, network and application outage recovery procedures across multi-platforms.
Resolve scheduling (both non-application root cause analysis and change management) issues as per documented re-start instructions.
Monitor Job Schedulers and develop and recommend changes to scheduler database.
Ensure that the systems are available and performing efficiently. Identify system malfunctions and ability to initiate corrective action to maintain schedules and service levels.
Create Incidents / Problems for batch abends and system issues with relevant information.
Perform off-shift temporary scheduling changes and program promotions (ad-hoc requests).
Handling password reset requests, account lockout issues, and account reactivation for customers.
Configure VPN client on customer workstations and troubleshoot complex connection issues.
Provide in-depth hardware troubleshooting for monitors, workstations, phones and printers. Maintain the highest standard of quality on all services and communications with the client base.
Participate in planning and execution of Disaster Recovery Exercises and various projects.
Update and maintain Console Operations process documentation and audit compliance.
Perform System recycles as required for Change and Recovery Management.
Participate in all Major Incident calls for incidents associated with the Mainframe environment.
Pro-actively identify potential problem situations and ensure corrective action is taken to minimize outages. And identity areas for improvement.
Execute checklists when applicable and ensure they are complete and accurate.
Service Requests are all received and completed according to the Change Management Process.
Perform other related duties as required and assigned.

Who You Are

Qualifications

Experience in console operations or other related experience.
Completion of Grade 12 supplemented by scheduled courses in computer operations or an equivalent combination of experience and training.

Key Skills & Abilities

The following skills and abilities are considered an asset for this position:

Ability to work rotating schedules, which includes 12-hour shifts, evenings and/or weekends.
Working knowledge of the operation of a large-scale computer and its associated equipment and the conditions that may occur and the remedial action necessary.
Working knowledge of all available tools for controlling the Mainframe system environments at ISM.
Knowledge of all customers’ production work and ability to interact professionally with customers.
Knowledge of all operating systems, sub-systems, software/applications and services offered, as well as their recovery procedures.
Ability to work both independently and in a team environment.
Display technical interest and possess ability to respond to abnormal system conditions.
Superior interpersonal skills with a combination of good oral and written communications skills.

*Note: This role may involve working with technology that is covered by US and/or Canadian Embargo Export Regulations; therefore all applicants will be subject to additional security screening requirements.

Being You

The “Kyn” in Kyndryl means kinship, which represents the strong bonds we have with each other, our customers and our communities. We focus on ensuring all Kyndryls feel included and we welcome people of all cultures, backgrounds, and experiences. Even if you don’t meet every requirement, we encourage you to apply. We believe in growth, and we’re excited to see what you can bring. At Kyndryl, employee feedback has told us that our number one driver of employee engagement is belonging. That sense of belonging - being a valued, respected, trusted member of the team - is fundamental to our culture and fueling great experiences for our customers. This dedication to welcoming everyone into our company means that Kyndryl gives you the ability to thrive and contribute to our culture of empathy and shared success. That’s The Kyndryl Way.

What You Can Expect

Your career with us isn’t just a job - it’s an adventure with purpose. We offer a dynamic, hybrid-friendly culture that supports your well-being and empowers you to grow. Our Be Well programs are thoughtfully designed to support your financial, mental, physical, and social health - because we know that when you feel your best, you do your best.

From your very first day, you’ll dive into impactful work that powers the systems our customers rely on every day. You won’t just contribute - you’ll make a difference, tackling meaningful projects that sharpen your skills and fuel your growth.

We’re here to champion your journey. With powerful tools to chart your career path, personalized development goals aligned with your ambitions, and continuous feedback to keep you inspired and on track, you’ll have everything you need to thrive and evolve. You’ll develop in-demand skills to grow your career and achieve your ambitions with access to cutting-edge learning opportunities - from certifications with Microsoft, Google, and Amazon to coaching and hands-on experiences. And through it all, you’ll be part of a culture that values empathy, restless learning, and a devotion to shared success.

We want you to thrive here - and we’re committed to helping you do just that. Ready to make an impact? Join us and help shape what’s next.

Get Referred!

If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.

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More about this job

Responsibilities

The Console Operator is responsible for 24/7 monitoring of system and batch processing, including incident management and outage recovery across multi-platform environments. They also provide Tier 1.5 troubleshooting for end-user complaints and ensure adherence to production schedules and change management processes.

Requirements

Candidates must have experience in console operations or related fields and have completed Grade 12 with relevant computer operations coursework. The role requires the ability to work rotating shifts, including evenings and weekends, and proficiency in managing large-scale computer systems.

Skills

Console operations
Mainframe system environments
Incident management
Problem management
Change management
System monitoring
Batch processing
Troubleshooting
Hardware maintenance
Service desk operations
ITIL
Disaster recovery
VPN configuration
System audits
Communication skills
Interpersonal skills

Benefits

Well-being programs
Financial health support
Mental health support
Physical health support
Social health support
Learning opportunities
Coaching

Visa sponsorship

Not detected in the job text

Hiring contact

Oyebode Yebisi

Keywords

Console Operator
Mainframe
Batch processing
Incident management
Problem management
Change management
Service Now
ITIL
System monitoring
Disaster recovery
VPN
Hardware troubleshooting
Infrastructure operations
System IPL
System audits
Tier 1.5 support
Workload scheduling
Outage recovery
Multi-platform systems
Technical support

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