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Added 1 day ago
Senior Quality Assurance Specialist
Artech L.L.C.
Toronto, ON
Contract
End-to-end and system integration testing across distributed and mainframe platforms
Added 1 month ago
Payroll & Benefits Specialist
Surrey Schools (School District #36 Surrey)
Surrey, BC
Full-time
Added 5 days ago
Sr. Specialist – Compute Platforms
Canadian Tire Corporation
Toronto, ON
Full-time
…technical owner for CTC's compute platforms, including IBM Mainframe (z/OS), AIX, IBM iSeries, IBM NOI, New Relic, and associated business-critical services and…
Added 2 days ago
Senior Information and Data Security Analyst (Global Security)
RBC
Toronto, ON
Full-time
Experience with database technologies, mainframe, and Unix
Added 2 days ago
Connect Systems Programmer
Swoon
Toronto, ON · Scarborough, ON
$85,000 to $95,000 CAD / year
Full-time
…z/OS Connect and Information Management System (IMS) in the Mainframe & Database Services…
Added 1 month ago
Mainframe DevOps Migration Consultant
J&M Group
Canada
Contract
8+ years as a Systems Programmer, Mainframe Engineer, or similar role
Added 2 days ago
Senior Automation Developer
ProxyLink
Toronto, ON
$80 to $83 CAD / hour
Contract
ProxyLink is looking for a Senior Automation Developer to join an enterprise technology environment and play a key role in designing, developing, and implementing automated testing…
Added 3 days ago
Manager, IT Operations and Security
Canadian Museum for Human Rights
Winnipeg, MB
Added 3 days ago
Senior Software Quality Engineer (Mainframe)
Sun Life
Toronto, ON · Waterloo, ON · Sun Life Waterloo King
Full-time
Collaborate with internal teams to develop detailed mainframe test cases to validate business application logic and identify software defects
Added 4 days ago
Développeur Backend
TEKsystems
Montreal, QC
$75 to $90 CAD / hour
Contract
…l’entreprise, qui s’appuie actuellement sur plus de 80 systèmes mainframe hérités. Étant donné que l’environnement actuel ne peut être réutilisé dans l’architecture cible, l’organisation…
Added 4 days ago
Senior Test Analyst (Mainframe Testing)
Cognizant
Toronto, ON
$60,000 to $90,000 CAD / year
Full-time
We are looking for a Senior Test Analyst with Mainframe Testing experience to manage and oversee the testing processes for our banking client. The ideal candidate will be responsible for…
Added 4 days ago
Problem Manager & Strategic Initiatives Lead
Astek
Montreal, QC
Full-time
Experience supporting enterprise infrastructure environments, preferably Mainframe operations.
Added 4 days ago
Shift Supervisor, Warehouse (Nights)
Parker Hannifin
Milton, ON
Full-time
Data Warehouse, Mainframe, Microsoft Office (Word, Excel, Power BI), Omnex, Kronos, Vacation Tracker
Added 5 days ago
Manager, Member Services
Facility Association
Toronto, ON
$100,000 to $115,000 CAD / year
Full-time
Added 5 days ago
Problem Manager
Randstad Enterprise
Canada
Contract
…end-to-end lifecycle of Problem Management within the Enterprise Z Mainframe environment. This role drives root cause analysis, remediation tracking, trend identification, and continuous…
Added 5 days ago
Crypto Engineer (Contract)
Capco
Toronto, ON
Full-time
You’ll bring together expertise in encryption technologies, mainframe systems, application development, and secure engineering practices, with a particular focus on Crypto as a Service…
Added 6 days ago
Crypto Engineer (Contract)
Capco
Toronto, ON
You’ll bring together expertise in encryption technologies, mainframe systems, application development, and secure engineering practices, with a particular focus on Crypto as a Service…
Added 6 days ago
Product Owner- Store Allocations
Futran Solutions
Mississauga, ON
Full-time
The IT Store Allocations organization is focused on modernizing dozens of divisional mainframe applications into a global cloud suite of products within a 5-year timeframe.
Added 6 days ago
Senior Specialist - IT Systems Engineering
Marsh McLennan
Toronto, ON
Full-time
Specializes in one or more of the following areas: Server, Network (voice/data), messaging/collaboration, mainframe, Architecture, Storage/backup, Applied Engineering and/or Application…
Added 6 days ago
Mainframe System Programmer
Nexus Systems Group
Toronto, ON · Greater Toronto Area, Canada
Contract
…Systems Programmer to support, maintain and enhance enterprise mainframe infrastructure within a large-scale z/OS environment. The successful candidate will provide hands-on systems…
Added 20 days ago
Senior Software Developer
Joblinxsapp
Toronto, ON
Full-time
Added 12 days ago
Mainframe Data Masking Specialist – z/OS, COBOL, JCL, DB2 & Data Privacy
Astra-North Infoteck Inc. ~ Conquering today’s challenges, achieving tomorrow’s vision!
Toronto, ON
Full-time
The ideal candidate should have strong expertise in Mainframe file structures, COBOL copybooks, record layouts, EBCDIC data formats, batch processing, and automation utilities. Experience…
Added 12 days ago
Mainframe Data Masking Specialist
Pacer Group
Toronto, ON
$45 to $50 CAD / hour
Contract
Strong hands-on experience with z/OS, COBOL, JCL, DB2, VSAM, and Mainframe utilities.
Added 12 days ago
Data Masking
Tata Consultancy Services
Mississauga, ON
$90,000 to $120,000 CAD / year
Full-time
Mainframe Technologies: COBOL, JCL, VSAM, DB2
Added 12 days ago
Console Operator
Kyndryl
Regina, SK
Full-time
Participate in all Major Incident calls for incidents associated with the Mainframe environment.

Kyndryl

Console Operator

Regina, SK, Canada

Pay: Bi-Weekly Salary: $2,434.23 - $2,906.78
Job type: Full-time
Apply by: Sep 22, 2026
Posting language: English
Posted: Sep 8, 2026

Apply About employer

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Original job description

Who We Are

At Kyndryl, we run and reimagine the mission-critical technology systems that drive advantage for the world’s leading businesses. We are at the heart of progress; with proven expertise and a continuous flow of AI-powered insight, enabling smarter decisions, faster innovation, and a lasting competitive edge. For our people - Kyndryls - that means doing purposeful work that powers human progress. Join us and experience a flexible, supportive environment where your well-being is prioritized and your potential can thrive.

The Role

Position: Console Operator

Bi-Weekly Salary: $2,434.23 - $2,906.78

Division: Infrastructure Operations

Manager: Oyebode Yebisi

Location: Regina, SK

The Console Operator position operates a computer console, service desk and all peripheral equipment with a high level of competence. This position is responsible for successful completion of workload, batch schedules, online systems, outage recovery, monitoring/interaction of all multi-platform systems and providing Tier 1.5 level troubleshooting for all end user complaints.

This position takes independent action according to procedures in response to system prompting and messages, which requires a degree of judgement.

The incumbent will be required to work on a rotating shift schedule including evenings and weekends and will operate independently during a shift.

Responsibilities

7x24 Monitoring of system / batch processing and recovery actions.
Use Incident / Problem Management Process to report application delays affecting online availability to escalate as required.
Answer calls from Support, Call Centers and Customers; open necessary tickets, engage support and follow escalation procedures.
End-to-end management of incidents, major incidents, problems, and changes while meeting established SLAs (Service Level Agreements).
Resolve complex customer complaints and requests received via service channels including phone calls, emails and Service Now using the ITIL incident management process.
Perform System IPLs / Reboots and System Audits quickly, efficiently and correctly as outlined in the procedures.
Ensure production/batch schedules are understood, communicated and adhered to. Enact instructions as given by support analysts and/or client analysts.
Perform system, network and application outage recovery procedures across multi-platforms.
Resolve scheduling (both non-application root cause analysis and change management) issues as per documented re-start instructions.
Monitor Job Schedulers and develop and recommend changes to scheduler database.
Ensure that the systems are available and performing efficiently. Identify system malfunctions and ability to initiate corrective action to maintain schedules and service levels.
Create Incidents / Problems for batch abends and system issues with relevant information.
Perform off-shift temporary scheduling changes and program promotions (ad-hoc requests).
Handling password reset requests, account lockout issues, and account reactivation for customers.
Configure VPN client on customer workstations and troubleshoot complex connection issues.
Provide in-depth hardware troubleshooting for monitors, workstations, phones and printers. Maintain the highest standard of quality on all services and communications with the client base.
Participate in planning and execution of Disaster Recovery Exercises and various projects.
Update and maintain Console Operations process documentation and audit compliance.
Perform System recycles as required for Change and Recovery Management.
Participate in all Major Incident calls for incidents associated with the Mainframe environment.
Pro-actively identify potential problem situations and ensure corrective action is taken to minimize outages. And identity areas for improvement.
Execute checklists when applicable and ensure they are complete and accurate.
Service Requests are all received and completed according to the Change Management Process.
Perform other related duties as required and assigned.

Who You Are

Qualifications

Experience in console operations or other related experience.
Completion of Grade 12 supplemented by scheduled courses in computer operations or an equivalent combination of experience and training.

Key Skills & Abilities

The following skills and abilities are considered an asset for this position:

Ability to work rotating schedules, which includes 12-hour shifts, evenings and/or weekends.
Working knowledge of the operation of a large-scale computer and its associated equipment and the conditions that may occur and the remedial action necessary.
Working knowledge of all available tools for controlling the Mainframe system environments at ISM.
Knowledge of all customers’ production work and ability to interact professionally with customers.
Knowledge of all operating systems, sub-systems, software/applications and services offered, as well as their recovery procedures.
Ability to work both independently and in a team environment.
Display technical interest and possess ability to respond to abnormal system conditions.
Superior interpersonal skills with a combination of good oral and written communications skills.

*Note: This role may involve working with technology that is covered by US and/or Canadian Embargo Export Regulations; therefore all applicants will be subject to additional security screening requirements.

Being You

The “Kyn” in Kyndryl means kinship, which represents the strong bonds we have with each other, our customers and our communities. We focus on ensuring all Kyndryls feel included and we welcome people of all cultures, backgrounds, and experiences. Even if you don’t meet every requirement, we encourage you to apply. We believe in growth, and we’re excited to see what you can bring. At Kyndryl, employee feedback has told us that our number one driver of employee engagement is belonging. That sense of belonging - being a valued, respected, trusted member of the team - is fundamental to our culture and fueling great experiences for our customers. This dedication to welcoming everyone into our company means that Kyndryl gives you the ability to thrive and contribute to our culture of empathy and shared success. That’s The Kyndryl Way.

What You Can Expect

Your career with us isn’t just a job - it’s an adventure with purpose. We offer a dynamic, hybrid-friendly culture that supports your well-being and empowers you to grow. Our Be Well programs are thoughtfully designed to support your financial, mental, physical, and social health - because we know that when you feel your best, you do your best.

From your very first day, you’ll dive into impactful work that powers the systems our customers rely on every day. You won’t just contribute - you’ll make a difference, tackling meaningful projects that sharpen your skills and fuel your growth.

We’re here to champion your journey. With powerful tools to chart your career path, personalized development goals aligned with your ambitions, and continuous feedback to keep you inspired and on track, you’ll have everything you need to thrive and evolve. You’ll develop in-demand skills to grow your career and achieve your ambitions with access to cutting-edge learning opportunities - from certifications with Microsoft, Google, and Amazon to coaching and hands-on experiences. And through it all, you’ll be part of a culture that values empathy, restless learning, and a devotion to shared success.

We want you to thrive here - and we’re committed to helping you do just that. Ready to make an impact? Join us and help shape what’s next.

Get Referred!

If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.

Apply About employer

More about this job

Responsibilities

The Console Operator is responsible for 24/7 monitoring of system and batch processing, including outage recovery and multi-platform system interaction. They also manage incidents, provide Tier 1.5 troubleshooting, and ensure adherence to production schedules and service level agreements.

Requirements

Candidates should have experience in console operations or a related field and possess a Grade 12 education supplemented by computer operations courses. Strong technical knowledge of large-scale computer systems and the ability to work rotating shifts are required.

Skills

Console operations
System monitoring
Batch processing
Incident management
Problem management
Troubleshooting
Mainframe operations
Service desk
ITIL
System recovery
Hardware troubleshooting
VPN configuration
Disaster recovery
Change management
Communication skills
Interpersonal skills

Benefits

Well-being programs
Financial health support
Mental health support
Physical health support
Social health support
Learning opportunities
Career development coaching

Visa sponsorship

Not detected in the job text

Hiring contact

Oyebode Yebisi

Keywords

Console Operator
Infrastructure Operations
Mainframe
Batch processing
Incident Management
Problem Management
ITIL
Service Now
System IPL
Disaster Recovery
VPN
Hardware troubleshooting
Change Management
SLA
Monitoring
System recovery
Technical support
Shift work
Security screening

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