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Added 47 mins ago
MM
Senior Project Engineer
Martin Marietta
Kenora, ON
- Full-time
May provide guidance to others in the context of a project or as an on-going responsibility within the team
Added 47 mins ago
LM
material handler
Lepage Millwork
Rivière-du-Loup, QC
- Full-time
This employer promotes equal employment opportunities for all job applicants, including those self-identifying as a member of these groups:
Added 1 hour ago
WF
Sanitation Team Member (Cleaner, Housekeeping, Custodial) - Full Time
Whole Foods Market
Burnaby, BC
- Full-time
…courteous, friendly, and efficient service to customers and Team Members at all times. All positions must be performed in accordance with team and store Standard Operating Procedures.…
Added 2 hours ago
Operations Supervisor
David's Bridal
Edmonton, AB
…you'll enjoy a flexible schedule, gain hands-on leadership experience, and help drive store success by supporting a high-performing team and delivering outstanding customer experiences…
Added 2 hours ago
Operations Supervisor
David's Bridal
Vaughan, ON
…you'll enjoy a flexible schedule, gain hands-on leadership experience, and help drive store success by supporting a high-performing team and delivering outstanding customer experiences…
Added 3 hours ago
K
Desk Side Support Technician
Kyndryl
Montreal, QC
- Full-time
…That sense of belonging - being a valued, respected, trusted member of the team - is fundamental to our culture and fueling great experiences for our customers. This dedication to welcoming…
Added 3 hours ago
LH
2600002826 - Registered Nurse
Lakeridge Health
Oshawa, ON
- Internship
…in the provision of patient care. CCU RNs participate as a member of the Multidisciplinary Care Team. As an individual practitioner CCU RNs maintain competence and professionalism relevant…
Added 3 hours ago
HT
CNC Machinist - Rotational Shifts only + Benefits package + Paid time off +Shift Premium+ RRSP benefits
Husky Technologies
Bolton, ON
- Full-time
…relation to a job opportunity or testing, you should advise the member of the Talent Acquisition team in a timely fashion of any disabilities that requires accommodation measures in order…
Added 3 hours ago
Fleet Support Person (Paramedic Services)
Region of Waterloo
Wilmot, ON
…area municipalities, and the Ministry; work independently in a team environment; and participate as an effective team…
Added 3 hours ago
Manager Health Services
Winnipeg Regional Health Authority
Winnipeg, MB
Grow your career in the Winnipeg Health Region! Our team provides a spectrum of health care services through an integrated network of sites, services and organizations. We’re united by a…
Added 3 hours ago
SL
Sales/Receiving Associate (Full-Time)
Sporting Life
Vancouver, BC
- Full-time
YOU live for the great Canadian outdoors and take pride in living the Sporting Life. You relish in the exhilarating experience of skiing, snowboarding, cycling, running, tennis, hiking and…
Added 4 hours ago
SL
E-Commerce Shipping Associate (Seasonal, Part-Time)
Sporting Life
Markham, ON
- Part-time
YOU live for the great Canadian outdoors and take pride in living the Sporting Life. You relish in the exhilarating experience of skiing, snowboarding, cycling, running, tennis, hiking and…
Added 4 hours ago
SL
E-Commerce Shipping Associate (Seasonal, Part-Time)
Sporting Life
Toronto, ON · Etobicoke, ON
- Part-time
YOU live for the great Canadian outdoors and take pride in living the Sporting Life. You relish in the exhilarating experience of skiing, snowboarding, cycling, running, tennis, hiking and…
Added 4 hours ago
L
5789 - Assistant Store Manager FT
Lids
Quebec, QC
- $19 to $21 USD / hour
- Full-time
…results, creating a fun and inclusive environment for their team, and delivering exceptional customer service by offering their expertise on Lids’ products and…
Added 5 hours ago
TS
Union Store Associate
The Salvation Army in Canada
Saskatoon, SK
- Full-time
Demonstrate ability to work independently and participate as an active and responsible team member in a cooperative team environment.
Added 5 hours ago
PF
Afternoon Warehouse Associate Replenisher
Performance Food Group
Milton, ON
- Full-time
Position Purpose: As a member of our Warehouse team you will take orders from request to reality, in an environment where you'll feel and create a culture of safety and family. You will…
Added 5 hours ago
SL
Warehouse Associate (Seasonal, Part-Time)
Sporting Life
Toronto, ON · Etobicoke, ON
- Part-time
YOU live for the great Canadian outdoors and take pride in living the Sporting Life. You relish in the exhilarating experience of skiing, snowboarding, cycling, running, tennis, hiking and…
Added 5 hours ago
SL
Visual Merchandiser (Part-Time)
Sporting Life
Burnaby, BC
- Part-time
Actively participate in our team tasks to deliver a full experience to our customers including store cleanliness, merchandising and restocking of product and control of inventory.
Added 5 hours ago
SL
Visual Merchandiser (Part-Time)
Sporting Life
Burnaby, BC
- Part-time
Actively participate in our team tasks to deliver a full experience to our customers including store cleanliness, merchandising and restocking of product and control of inventory.
Added 5 hours ago
SL
E-Commerce Shipping Associate (Part-Time)
Sporting Life
Vancouver, BC
- Part-time
YOU live for the great Canadian outdoors and take pride in living the Sporting Life. You relish in the exhilarating experience of skiing, snowboarding, cycling, running, tennis, hiking and…
Added 7 hours ago
SN
Production Team Member
Starlim North America
London, ON
- Full-time
We require a Production Team Member who will be responsible for
Added 7 hours ago
SN
Facilities Maintenance Technician
Starlim North America
London, ON
- Full-time
We require an Facilities Maintenance Team Member who will be responsible for:
Added 7 hours ago
TB
Senior Retail Sales Associate
Tailored Brands
Nanaimo, BC
- Full-time
· Engage as a member of a high-performing team through trust, commitment, and a focus on results.
Added 7 hours ago
Retail Sales Associate Part Time
Tailored Brands
Nanaimo, BC
…inspirational, inclusive, and innovative culture, so that every team member has a true sense of belonging. We help people confidently express their true selves so they can be their…
Added 7 hours ago
Retail Sales Associate Part Time
Tailored Brands
Markham, ON
…inspirational, inclusive, and innovative culture, so that every team member has a true sense of belonging. We help people confidently express their true selves so they can be their…

Kyndryl

Desk Side Support Technician

Montreal, QC, Canada

Full-time

Apply About employer

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Job details

Job type: Full-time
Experience: Experience: 5+ years of hands-on experience providing IT support in an enterprise or customer-facing corporate environment.
Posting language: English
Posted: Nov 3, 2026

Original job description

Who We Are

At Kyndryl, we run and reimagine the mission-critical technology systems that drive advantage for the world’s leading businesses. We are at the heart of progress; with proven expertise and a continuous flow of AI-powered insight, enabling smarter decisions, faster innovation, and a lasting competitive edge. For our people - Kyndryls - that means doing purposeful work that powers human progress. Join us and experience a flexible, supportive environment where your well-being is prioritized and your potential can thrive.

The Role

Join our team of client-facing tech enthusiasts dedicated to delivering hands-on support and maintaining client systems for a diverse range of end users, including executive support. As Deskside Support, you're not just a problem solver – you're a technology hero.

Picture yourself in a role where you're the go-to expert for Level 2 technical support, tackling hands-on and remote challenges across desktops, laptops, docking stations, monitors, printers, and peripherals. You’ll play a pivotal part in device lifecycles by executing workstation imaging, software deployments, asset management, and hardware refresh activities. Day-to-day, your technical acumen will shine as you diagnose and resolve complex hardware, operating system, VPN, and network connectivity hurdles, while championing productivity through expert support of the Microsoft 365 ecosystem - including Outlook, Teams, OneDrive, and core Office apps.

Showcasing your depth in Windows 10 and 11 environments, you’ll make technology friction disappear with ease. Beyond virtual troubleshooting, you'll be actively involved in the physical workspace - leading office moves, desk setups, cable management, and workstation standardization to ensure seamless, ergonomic end-user environments.\\ In this role, you’ll collaborate within a vibrant ecosystem alongside internal Kyndryl squads and key alliance partners like Microsoft, escalating specialized issues when necessary while maintaining meticulous ticket documentation to consistently hit SLA and XLA targets.

At Kyndryl, we’re all about progress, security, and continuous improvement. You'll be right at the forefront, strictly upholding corporate IT security and data compliance policies while recognizing opportunities for modernization and automation within your realm. You are empowered to bring your creative side by presenting innovative ideas that enhance the end-user experience, optimize workflows, and drive cost savings.

If you're someone who thrives on teamwork, takes pride in hands-on craftsmanship, and embraces the ever-evolving tech landscape, you'll love being part of a team focused on deploying the latest and greatest in technology.

Join us as Deskside Support, where every day is a tech adventure, and you're the hero who keeps the digital world spinning smoothly. Your journey begins here.

Your Future at Kyndryl
Every position at Kyndryl offers a way forward to grow your career. Whether you want to explore opportunities such as Service Delivery Management, Workplace Modernisation or Workplace Virtualization – Kyndryl is dedicated to your professional journey.

Who You Are

You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others.

Required Skills and Experience

Experience: 5+ years of hands-on experience providing IT support in an enterprise or customer-facing corporate environment.
OS & Environment: Proven administration experience supporting Windows 10 and Windows 11 enterprise environments.
Application Ecosystem: Hands-on experience administering and supporting the Microsoft 365 suite.
Hardware & Tooling: Strong background in hardware diagnostics/repair, remote management tools, peripheral/printer troubleshooting, and imaging/deployment platforms.
Communication: Exceptional verbal, written, and interpersonal communication skills across in-person, phone, and written channels.
Physical Requirements:Ability to lift, carry, and move IT hardware and objects weighing up to 20 lbs (9 kg).Ability to bend, reach, kneel, and work under desks for cable management, power hookups, and equipment installations.Ability to move between local office floors, work areas, and campus locations as required.

Preferred Skills and Experience

Bachelor’s degree in Computer Science, Information Technology, or a related technical discipline (or equivalent practical experience).
Relevant industry certifications (e.g., CompTIA A+, Microsoft 365 Certified: Endpoint Administrator Associate, or ITIL v4).
Familiarity with enterprise ticketing tools (such as ServiceNow) and modern device management/imaging solutions (such as Microsoft Intune/MECM).

This position requires the employee to work on a regular basis with Kyndryl stakeholders located in other Canadian provinces, the United States, or internationally where English is the common language, making knowledge of the English language a requirement for this position in addition to fluency in French.

Being You

The “Kyn” in Kyndryl means kinship, which represents the strong bonds we have with each other, our customers and our communities. We focus on ensuring all Kyndryls feel included and we welcome people of all cultures, backgrounds, and experiences. Even if you don’t meet every requirement, we encourage you to apply. We believe in growth, and we’re excited to see what you can bring. At Kyndryl, employee feedback has told us that our number one driver of employee engagement is belonging. That sense of belonging - being a valued, respected, trusted member of the team - is fundamental to our culture and fueling great experiences for our customers. This dedication to welcoming everyone into our company means that Kyndryl gives you the ability to thrive and contribute to our culture of empathy and shared success. That’s The Kyndryl Way.

What You Can Expect

Your career with us isn’t just a job - it’s an adventure with purpose. We offer a dynamic, hybrid-friendly culture that supports your well-being and empowers you to grow. Our Be Well programs are thoughtfully designed to support your financial, mental, physical, and social health - because we know that when you feel your best, you do your best.

From your very first day, you’ll dive into impactful work that powers the systems our customers rely on every day. You won’t just contribute - you’ll make a difference, tackling meaningful projects that sharpen your skills and fuel your growth.

We’re here to champion your journey. With powerful tools to chart your career path, personalized development goals aligned with your ambitions, and continuous feedback to keep you inspired and on track, you’ll have everything you need to thrive and evolve. You’ll develop in-demand skills to grow your career and achieve your ambitions with access to cutting-edge learning opportunities - from certifications with Microsoft, Google, and Amazon to coaching and hands-on experiences. And through it all, you’ll be part of a culture that values empathy, restless learning, and a devotion to shared success.

We want you to thrive here - and we’re committed to helping you do just that. Ready to make an impact? Join us and help shape what’s next.

Get Referred!

If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.

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More about this job

Responsibilities

Provide hands-on and remote Level 2 support for end users, including executive support, by diagnosing and resolving hardware, operating system, Microsoft 365, VPN, and network issues. Manage workstation imaging, software deployments, assets, hardware refreshes, office setups, ticket documentation, security compliance, and opportunities to improve or automate support workflows.

Requirements

Requires at least five years of hands-on IT support experience in an enterprise or customer-facing corporate environment, administration experience with Windows 10 and 11, and practical Microsoft 365 support experience. Candidates need strong hardware, remote management, peripheral troubleshooting, and imaging skills, excellent communication, the ability to handle physical equipment and workspace tasks, and fluency in French and English; a relevant degree and certifications are preferred.

Skills

Level 2 Technical Support
Windows 10 and 11 Administration
Microsoft 365 Support
Hardware Diagnostics and Repair
Remote Management Tools
Peripheral and Printer Troubleshooting
Workstation Imaging and Deployment
Asset Management
VPN and Network Troubleshooting
Microsoft Intune and MECM
ServiceNow
Ticket Documentation
SLA and XLA Management
IT Security and Data Compliance
Customer Service
English and French Communication

Benefits

Health and Well-Being Programs
Professional Development
Certification and Learning Opportunities
Coaching

Visa sponsorship

Not detected in the job text

Keywords

Level 2 Technical Support
Deskside Support
Windows 10
Windows 11
Microsoft 365
Outlook
Microsoft Teams
OneDrive
Office Applications
Hardware Diagnostics
Hardware Repair
Remote Management Tools
Printers
Peripherals
Workstation Imaging
Software Deployment
Asset Management
Hardware Refresh
VPN
Network Connectivity
Microsoft Intune
MECM
ServiceNow
ITIL v4
CompTIA A+
Endpoint Administration
Ticket Documentation
SLA
XLA
IT Security and Data Compliance

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