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Added 23 mins ago
HT
Maintenance Technician
Husky Technologies
Bolton, ON
- Full-time
We are seeking a highly skilled CNC Maintenance Technician with expertise in diagnosing,troubleshooting, and maintaining complex CNC machinery. The ideal candidate will havein-depth…
Added 23 mins ago
SH
Material Management Technician
Shared Health-Soins Communs
Brandon, MB
- Full-time
Under the direction of the Manager, Logistics & Distribution in Materials Management, the incumbent performs the functions designed to facilitate the receipt and delivery of goods to…
Added 23 mins ago
HT
Director, Finance (CSM)
Husky Technologies
Bolton, ON
- Full-time
…support of Husky’s Global Service Business and Customer Success Management strategy. This role provides leadership for financial planning, forecasting, performance analysis, governance, and…
Added 23 mins ago
AH
Vehicle Equipment Supply Service Technician I
Alberta Health Services
Medicine Hat, AB
- Temporary
…specialized clinical programs. As a Vehicle Equipment Supply Service Technician (VESST), you will support EMS operations by ensuring ambulances, medical equipment, and critical supplies are…
Added 39 mins ago
AH
Vehicle Equipment Supply Service Technician I
Alberta Health Services
Brooks, AB
- Temporary
…specialized clinical programs. As a Vehicle Equipment Supply Service Technician (VESST), you will support EMS operations by ensuring ambulances, medical equipment, and critical supplies are…
Added 39 mins ago
MP
Dual License Maintenance Technician
Mother Parkers Tea & Coffee
Mississauga, ON
- $47.69 CAD / hour
- Full-time
Provide technical expertise and support to production management.
Added 1 hour ago
AH
Vehicle Equipment Supply Service Technician I
Alberta Health Services
Coaldale, AB
- Temporary
…specialized clinical programs. As a Vehicle Equipment Supply Service Technician (VESST), you will support EMS operations by ensuring ambulances, medical equipment, and critical supplies are…
Added 1 hour ago
BT
Accounting Technician
Baker Tilly Canada
The Pas, MB
- Full-time
We are looking for an Accounting Technician to join our team in the Pas, Manitoba - this is a role where your expertise will drive meaningful outcomes, and your ambition will help shape…
Added 1 hour ago
ME
Service Coordinator
McDougall Energy Inc.
Sudbury, ON · Lively, ON
- Full-time
Strong organization, time management and problem-solving skills with the ability to multi-task with a sense of urgency in a fast-paced environment
Added 1 hour ago
AH
Vehicle Equipment Supply Service Technician I
Alberta Health Services
Drumheller, AB
- Temporary
…specialized clinical programs. As a Vehicle Equipment Supply Service Technician (VESST), you will support EMS operations by ensuring ambulances, medical equipment, and critical supplies are…
Added 1 hour ago
AH
Registered Nurse - Occupational Health Nurse
Alberta Health Services
AB · Greater Edmonton Metropolitan Area
- Full-time
…representatives. Ensuring the highly sensitive confidential health information of fellow staff and AHS, PCA, and PHC representatives. Assisting in the implementation of program and policy…
Added 4 hours ago
HM
Neurology
Health Match BC
Kamloops, BC
- Full-time
…Our EMG lab is state of the art and staffed by an experienced technician. Our EEG lab provides both inpatient and outpatient EEG services. Further outpatient clinic expansion is underway,…
Added 4 hours ago
HM
Neurology
Health Match BC
Kamloops, BC
- Full-time
…Our EMG lab is state of the art and staffed by an experienced technician. Our EEG lab provides both inpatient and outpatient EEG services. Further outpatient clinic expansion is underway,…
Added 5 hours ago
PC
Service Dispatcher
Parkland Corporation
St. John's, NL
- Full-time
As of November 1, 2025, Sunoco LP has successfully completed its acquisition of Parkland Corporation. For more information, please visit www.sunocolp.com.
Added 5 hours ago
PC
Service Dispatcher
Parkland Corporation
St. John's, NL
- Full-time
As of November 1, 2025, Sunoco LP has successfully completed its acquisition of Parkland Corporation. For more information, please visit www.sunocolp.com.
Added 5 hours ago
GD
Specialist, Trainer Maintenance
General Dynamics Land Systems–Canada
London, ON
- Full-time
Military (Land) Technician 6A Qualified EO Technician
Added 5 hours ago
GR
Senior Dispatcher
Goldbeck Recruiting
Burnaby, BC
- Full-time
Serve as the primary point of communication between customers and technicians, ensuring clear and consistent information flow.
Added 5 hours ago
K
Desk Side Support Technician
Kyndryl
Montreal, QC
- Full-time
…executing workstation imaging, software deployments, asset management, and hardware refresh activities. Day-to-day, your technical acumen will shine as you diagnose and resolve complex…
Added 6 hours ago
P
Field Service Technician | Security Systems (GTA-FST002)
Potenco
Toronto, ON · Greater Toronto Area, Canada
- Full-time
Added 6 hours ago
HT
Maintenance Technician
Husky Technologies
Bolton, ON
- Full-time
We are seeking a highly skilled CNC Maintenance Technician with expertise in diagnosing,troubleshooting, and maintaining complex CNC machinery. The ideal candidate will havein-depth…
Added 6 hours ago
HT
Director, Finance (CSM)
Husky Technologies
Bolton, ON
- Full-time
…support of Husky’s Global Service Business and Customer Success Management strategy. This role provides leadership for financial planning, forecasting, performance analysis, governance, and…
Added 6 hours ago
C
Service Manager
Convergint
Toronto, ON · Etobicoke, ON
- Full-time
…the Service Manager, you will be responsible for the Overall management and leadership of the CTC service business, including both sales and operations activities. Effectively implement…
Added 6 hours ago
C
BAS Project Supervisor
Convergint
Toronto, ON · Etobicoke, ON
- Full-time
…As a Building Automation Supervisor, you will manage the BAS Technician team for Projects. This will include colleague development and performance management. The Supervisor coordinates…
Added 6 hours ago
Material Management Technician
Winnipeg Regional Health Authority
Brandon, MB
Under the direction of the Manager, Logistics & Distribution in Materials Management, the incumbent performs the functions designed to facilitate the receipt and delivery of goods to…
Added 6 hours ago
R|
Animal Health Technician - Part-time Occasional
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Part-time
Provides information to PIs and Research staff concerning animal health, administration of treatment, techniques and animal use protocols,

Kyndryl

Desk Side Support Technician

Montreal, QC, Canada

Full-time

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Job details

Job type: Full-time
Experience: Experience: 5+ years of hands-on experience providing IT support in an enterprise or customer-facing corporate environment.
Posting language: English
Posted: Nov 3, 2026

Original job description

Who We Are

At Kyndryl, we run and reimagine the mission-critical technology systems that drive advantage for the world’s leading businesses. We are at the heart of progress; with proven expertise and a continuous flow of AI-powered insight, enabling smarter decisions, faster innovation, and a lasting competitive edge. For our people - Kyndryls - that means doing purposeful work that powers human progress. Join us and experience a flexible, supportive environment where your well-being is prioritized and your potential can thrive.

The Role

Join our team of client-facing tech enthusiasts dedicated to delivering hands-on support and maintaining client systems for a diverse range of end users, including executive support. As Deskside Support, you're not just a problem solver – you're a technology hero.

Picture yourself in a role where you're the go-to expert for Level 2 technical support, tackling hands-on and remote challenges across desktops, laptops, docking stations, monitors, printers, and peripherals. You’ll play a pivotal part in device lifecycles by executing workstation imaging, software deployments, asset management, and hardware refresh activities. Day-to-day, your technical acumen will shine as you diagnose and resolve complex hardware, operating system, VPN, and network connectivity hurdles, while championing productivity through expert support of the Microsoft 365 ecosystem - including Outlook, Teams, OneDrive, and core Office apps.

Showcasing your depth in Windows 10 and 11 environments, you’ll make technology friction disappear with ease. Beyond virtual troubleshooting, you'll be actively involved in the physical workspace - leading office moves, desk setups, cable management, and workstation standardization to ensure seamless, ergonomic end-user environments.\\ In this role, you’ll collaborate within a vibrant ecosystem alongside internal Kyndryl squads and key alliance partners like Microsoft, escalating specialized issues when necessary while maintaining meticulous ticket documentation to consistently hit SLA and XLA targets.

At Kyndryl, we’re all about progress, security, and continuous improvement. You'll be right at the forefront, strictly upholding corporate IT security and data compliance policies while recognizing opportunities for modernization and automation within your realm. You are empowered to bring your creative side by presenting innovative ideas that enhance the end-user experience, optimize workflows, and drive cost savings.

If you're someone who thrives on teamwork, takes pride in hands-on craftsmanship, and embraces the ever-evolving tech landscape, you'll love being part of a team focused on deploying the latest and greatest in technology.

Join us as Deskside Support, where every day is a tech adventure, and you're the hero who keeps the digital world spinning smoothly. Your journey begins here.

Your Future at Kyndryl
Every position at Kyndryl offers a way forward to grow your career. Whether you want to explore opportunities such as Service Delivery Management, Workplace Modernisation or Workplace Virtualization – Kyndryl is dedicated to your professional journey.

Who You Are

You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others.

Required Skills and Experience

Experience: 5+ years of hands-on experience providing IT support in an enterprise or customer-facing corporate environment.
OS & Environment: Proven administration experience supporting Windows 10 and Windows 11 enterprise environments.
Application Ecosystem: Hands-on experience administering and supporting the Microsoft 365 suite.
Hardware & Tooling: Strong background in hardware diagnostics/repair, remote management tools, peripheral/printer troubleshooting, and imaging/deployment platforms.
Communication: Exceptional verbal, written, and interpersonal communication skills across in-person, phone, and written channels.
Physical Requirements:Ability to lift, carry, and move IT hardware and objects weighing up to 20 lbs (9 kg).Ability to bend, reach, kneel, and work under desks for cable management, power hookups, and equipment installations.Ability to move between local office floors, work areas, and campus locations as required.

Preferred Skills and Experience

Bachelor’s degree in Computer Science, Information Technology, or a related technical discipline (or equivalent practical experience).
Relevant industry certifications (e.g., CompTIA A+, Microsoft 365 Certified: Endpoint Administrator Associate, or ITIL v4).
Familiarity with enterprise ticketing tools (such as ServiceNow) and modern device management/imaging solutions (such as Microsoft Intune/MECM).

This position requires the employee to work on a regular basis with Kyndryl stakeholders located in other Canadian provinces, the United States, or internationally where English is the common language, making knowledge of the English language a requirement for this position in addition to fluency in French.

Being You

The “Kyn” in Kyndryl means kinship, which represents the strong bonds we have with each other, our customers and our communities. We focus on ensuring all Kyndryls feel included and we welcome people of all cultures, backgrounds, and experiences. Even if you don’t meet every requirement, we encourage you to apply. We believe in growth, and we’re excited to see what you can bring. At Kyndryl, employee feedback has told us that our number one driver of employee engagement is belonging. That sense of belonging - being a valued, respected, trusted member of the team - is fundamental to our culture and fueling great experiences for our customers. This dedication to welcoming everyone into our company means that Kyndryl gives you the ability to thrive and contribute to our culture of empathy and shared success. That’s The Kyndryl Way.

What You Can Expect

Your career with us isn’t just a job - it’s an adventure with purpose. We offer a dynamic, hybrid-friendly culture that supports your well-being and empowers you to grow. Our Be Well programs are thoughtfully designed to support your financial, mental, physical, and social health - because we know that when you feel your best, you do your best.

From your very first day, you’ll dive into impactful work that powers the systems our customers rely on every day. You won’t just contribute - you’ll make a difference, tackling meaningful projects that sharpen your skills and fuel your growth.

We’re here to champion your journey. With powerful tools to chart your career path, personalized development goals aligned with your ambitions, and continuous feedback to keep you inspired and on track, you’ll have everything you need to thrive and evolve. You’ll develop in-demand skills to grow your career and achieve your ambitions with access to cutting-edge learning opportunities - from certifications with Microsoft, Google, and Amazon to coaching and hands-on experiences. And through it all, you’ll be part of a culture that values empathy, restless learning, and a devotion to shared success.

We want you to thrive here - and we’re committed to helping you do just that. Ready to make an impact? Join us and help shape what’s next.

Get Referred!

If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.

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More about this job

Responsibilities

Provide hands-on and remote Level 2 support for end users, including executive support, by diagnosing and resolving hardware, operating system, Microsoft 365, VPN, and network issues. Manage workstation imaging, software deployments, assets, hardware refreshes, office setups, ticket documentation, security compliance, and opportunities to improve or automate support workflows.

Requirements

Requires at least five years of hands-on IT support experience in an enterprise or customer-facing corporate environment, administration experience with Windows 10 and 11, and practical Microsoft 365 support experience. Candidates need strong hardware, remote management, peripheral troubleshooting, and imaging skills, excellent communication, the ability to handle physical equipment and workspace tasks, and fluency in French and English; a relevant degree and certifications are preferred.

Skills

Level 2 Technical Support
Windows 10 and 11 Administration
Microsoft 365 Support
Hardware Diagnostics and Repair
Remote Management Tools
Peripheral and Printer Troubleshooting
Workstation Imaging and Deployment
Asset Management
VPN and Network Troubleshooting
Microsoft Intune and MECM
ServiceNow
Ticket Documentation
SLA and XLA Management
IT Security and Data Compliance
Customer Service
English and French Communication

Benefits

Health and Well-Being Programs
Professional Development
Certification and Learning Opportunities
Coaching

Visa sponsorship

Not detected in the job text

Keywords

Level 2 Technical Support
Deskside Support
Windows 10
Windows 11
Microsoft 365
Outlook
Microsoft Teams
OneDrive
Office Applications
Hardware Diagnostics
Hardware Repair
Remote Management Tools
Printers
Peripherals
Workstation Imaging
Software Deployment
Asset Management
Hardware Refresh
VPN
Network Connectivity
Microsoft Intune
MECM
ServiceNow
ITIL v4
CompTIA A+
Endpoint Administration
Ticket Documentation
SLA
XLA
IT Security and Data Compliance

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