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Clearing & Payment middle office
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Montreal, QC
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Title: Operations Analyst/Clearing & Payment middle office

KYYBA Inc

Payment Analyst

Montreal, QC, Canada

Contract

Apply About employer

Applications open in a new tab.

Job details

Job type: Contract
Apply by: Nov 25, 2026
Experience: 2 to 4 years of banking experience and in Correspondent Banking, Payment Operations and/or Cash Management Product within a major bank active in USD Clearing.
Posting language: English
Posted: Oct 26, 2026

Original job description

Job Title: (Payment Analyst)

About Kyyba:

Founded in 1998 and headquartered in Farmington Hills, MI, Kyyba has a global presence delivering high-quality resources and top-notch recruiting services, enabling businesses to effectively respond to organizational changes and technological advances.

At Kyyba, the overall well-being of our employees and their families is important to us. We are proud of our work culture which embodies our core values; incorporating value, passion, excellence, empowerment, and happiness, creates a vibrant and productive atmosphere. We empower our employees with the resources, incentives, and flexibility that they need to support a healthy, balanced, and fulfilling career by providing many valuable benefits and a balanced compensation structure combined with career development.

Job Description

This position operates on a shift-based schedule. Final working hours are contingent upon the specific Shift for which the successful candidate is selected.

Shifts include:

Overnight Shift: 09:30 PM to 05:30 AM or 10:30 PM to 06:30 AM
Mid-Day Shift: 06:00 AM to 02:00 PM
Closing Shift: 10:30 AM to 06:30 PM

Training begins with Day Shift Monday-Friday between 9am-6pm for training and the switch over after 3 months to night shift from Sunday/Thursday and work between 9:30pm-6:30am. Looking for someone with Payment Experience.

The team members are responsible for the following activities:

Serve as main contact point for the network and help resolve all issues related to the USD/CAD clearing business.
Support the overall day to day business relationships of Client Network USD and CAD Network Clearing Clients at an account level.
Coordinate with various stakeholders in the business as required.

Drive processing efficiency by improving the overall USD straight through processing rate over 95% at the client level.
Drive customer satisfaction by working closely with our clients to improve the service provided to them.
Escalate service level inquiries as appropriate.
Oversee key control processes with respect to billing, risk and management reporting, at client level.
Hold regular ongoing dialogue with NCNA, PCS and other stakeholders to ensure we maintain excellent level of service to the network.
Review and analyze reports related to client’s activities i.e. wire transfers, and non-payment SWIFT messages.
Recommend and monitor KPI’s making sure that SLA’s/turnaround times are being met.
Make recommendations for procedural changes where deemed necessary.
Analyze various control reports and make recommendations for efficiency gains
Keep abreast of changes both reporting and operational to meet/enhance the demands of our clients.
Interpret, manipulate and analyze data to produce meaningful dashboards keeping in mind the mission statement of CSS, i.e. improve client experience.
Work closely with the development teams to create and implement suite of quality Management reporting. Work with stakeholders to understand their data and how it can best be leveraged to meet client’s requirements.
Provide additional insights into data trends through analysing and understanding the patterns within the various data sets.
Investigate issues, determining root causes and obtaining resolution.
Assist in preparation of Monthly/Quarterly Dashboards/Cockpits.
Make direct contribution to Client operational permanent control framework.

Work conditions:

This position provides for standard working conditions in an office and a normal work schedule from Monday to Friday.

The strengths and skills that will help you succeed:

Knowledge of the English is required.
2 to 4 years of banking experience and in Correspondent Banking, Payment Operations and/or Cash Management Product within a major bank active in USD Clearing.
Knowledgeable of International wires transfers, SWIFT and local clearing systems.
Knowledgeable of Funds Transfer operations as well as the rules and regulations which govern it.
Highly effective communicator, written and oral, with good interpersonal skills.
Excellent attention to detail and accuracy.
The candidate must possess knowledge of analytical reporting with a strong background in MS Word, MS Excel, Outlook and Power Point.
Knowledgeable of Data/Report analysis.
Self-motivated and ability to multi-task in a high-volume and fast-paced environment with precision.
Ability to work in a highly autonomous team environment with minimal supervision.
Strong:

Organization skills
Analytical Skills
Critical thinking
Customer service skills
Resourcefulness and creativity

Location: (Montreal, QC, Canada)

Disclaimer:

Kyyba is an Equal Opportunity Employer.

Kyyba does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. Minorities / Females / Protected Veterans / Individuals with Disabilities are encouraged to apply. All employment is decided on the basis of qualifications, merit, and business need.”

It is the policy of Kyyba to provide reasonable accommodation when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment, including the application process. If reasonable accommodation is needed, please contact Kyyba at 248-813-9665

Rewards:

Medical, dental, vision

401k

Term life

Voluntary life and disability insurance

Optional Pre-paid legal plan

Optional Identity theft plan

Optional Medical and dependent FSA

Work-visa sponsorship

Opportunity for advancement

Long-term assignment with opportunity for hire by client

SELECT AWARDS

An INC 5000 company for 10 years
Corp! Michigan Economic Bright Spots
Crain’s Detroit Business Top Staffing Service Companies in Detroit
TechServe Alliance Excellence Award- IT and Engineering Staffing & Solutions
Best of MichBusiness winner in HR Wizards & Partnerships
Metro Detroit Elite Category: Recruitment, Selection & Orientation for 101 Best & Brightest
101 Best & Brightest Companies to Work for in Michigan

Apply About employer

More about this job

Responsibilities

Serve as a primary contact for network clients and resolve issues related to USD and CAD clearing, while supporting client relationships and improving processing efficiency and service quality. Analyze payment and control reports, monitor KPIs and service levels, investigate root causes, and develop dashboards and management reporting with stakeholders and development teams.

Requirements

Requires 2 to 4 years of banking experience, preferably in correspondent banking, payment operations, or cash management at a major bank active in USD clearing. Candidates should understand international wire transfers, SWIFT, local clearing systems, and funds transfer rules, and demonstrate strong analytical, communication, organizational, and customer service skills along with proficiency in Microsoft Office.

Skills

Correspondent Banking
Payment Operations
Cash Management
USD Clearing
International Wire Transfers
SWIFT
Local Clearing Systems
Funds Transfer Operations
Data Analysis
Reporting
Microsoft Excel
Microsoft Word
Microsoft Outlook
Microsoft PowerPoint
Customer Service
Critical Thinking

Benefits

Medical Insurance
Dental Insurance
Vision Insurance
401(k)
Term Life Insurance
Voluntary Life Insurance
Disability Insurance
Prepaid Legal Plan
Identity Theft Protection Plan
Medical Flexible Spending Account
Dependent Care Flexible Spending Account
Opportunity For Advancement
Long-Term Assignment With Opportunity For Client Hire

Visa sponsorship

Detected

Keywords

Correspondent Banking
Payment Operations
Cash Management
USD Clearing
CAD Clearing
International Wire Transfers
SWIFT
Local Clearing Systems
Funds Transfer Operations
Straight-Through Processing
Client Relationships
Billing Controls
Risk Controls
Management Reporting
KPI Monitoring
Service-Level Agreements
Turnaround Times
Data Analysis
Dashboards
Root Cause Analysis
Permanent Control Framework
Microsoft Excel
Microsoft Word
Microsoft Outlook
Microsoft PowerPoint

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