Closed listing
Assistant Store Manager
- Toronto, ON, Canada
Full-time
This opening has closed.
The original listing is kept below for reference.
Job details
- Job type
- Full-time
- Closing date
- Posting language
- English
- Posted
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Search current openingsOriginal job description
Archived listing. The details below describe a past opening.
Who You Are:
As an Assistant Store Manager at L’Occitane Yorkdale Shopping Centre, your mission is to create an environment that offers a peaceful respite from the hustle and bustle of daily life. Working closely with the Store Manager, you'll orchestrate a symphony of sensations that leaves a lasting impression on everyone who walks through our iconic yellow doors. You will contribute to creating a unique and environmentally conscious shopping experience for customers while upholding our commitment to sustainability and ethical practices.
The Fundamentals of What You’ll Do:
We are committed to the Planet. We contribute to the company's waste reduction targets through their support of related in-store initiatives, such as our in-store recycling program, following inventory management guidelines to reduce product waste, and eliminating the purchase of single-use plastics, as well as by promoting our refill products to heat targets.
As an Assistant Store Manager at L’Occitane Yorkdale Shopping Centre, your mission is to create an environment that offers a peaceful respite from the hustle and bustle of daily life. Working closely with the Store Manager, you'll orchestrate a symphony of sensations that leaves a lasting impression on everyone who walks through our iconic yellow doors. You will contribute to creating a unique and environmentally conscious shopping experience for customers while upholding our commitment to sustainability and ethical practices.
The Fundamentals of What You’ll Do:
- Be the Host: Foster a warm and inviting atmosphere that resonates with our brand values by implementing strategies to enhance the overall sensory experience for customers, appealing to their sight, smell, touch, taste, and hearing.
- Prioritize Guest Experience: Create personal experiences and provide knowledgeable service to guide guests in selecting products tailored to their preferences.
- Keep an Open Mind: Embrace feedback and grow from it, supporting our commitment to an open communicative culture.
- Let Success Drive You: Organize with the Store Manager to conduct regular training sessions to enhance product knowledge, customer service skills, and overall performance.
- Foster a Team Culture: Adjust management strategies to accommodate different communication styles and personalities within the team.
- Communicate with Care: Demonstrate leadership by providing guidance, and support to store staff, fostering a positive and inclusive team culture.
- Experience leading teams in retail or hospitality settings.
- Exceptional skills in guiding and communicating effectively.
- An innovative approach, especially in sales-focused atmospheres.
- Dedication to ensuring customer happiness, both inside and out.
- Familiarity with skincare, body care, and fragrance is beneficial.
- Prior clienteling experience is advantageous.
- Basic technological proficiency is necessary.
We are committed to the Planet. We contribute to the company's waste reduction targets through their support of related in-store initiatives, such as our in-store recycling program, following inventory management guidelines to reduce product waste, and eliminating the purchase of single-use plastics, as well as by promoting our refill products to heat targets.
More about this job
Responsibilities
Support the Store Manager in leading store operations, training staff, and creating a welcoming, sensory-focused shopping experience. Guide customers in selecting suitable products while fostering an inclusive team culture and supporting sustainability initiatives.
Requirements
Experience leading teams in retail or hospitality, strong communication and guidance skills, and an innovative, sales-focused approach are sought. Basic technology proficiency is necessary; familiarity with skincare, body care, fragrance, and clienteling is beneficial.
Skills
- Retail Team Leadership
- Customer Service
- Communication
- Sales
- Team Training
- Product Knowledge
- Clienteling
- Team Management
- Customer Experience
- Feedback and Coaching
- Skincare Knowledge
- Body Care Knowledge
- Fragrance Knowledge
- Basic Technology Proficiency
- Sustainability Practices
Visa sponsorship
Not detected in the job text
Categories
- Retail
- Management & Leadership
- Customer Service & Support
- Sales
- Environmental & Sustainability
Keywords
- Retail
- Hospitality
- Store Management
- Team Leadership
- Customer Experience
- Customer Service
- Sales
- Product Knowledge
- Clienteling
- Skincare
- Body Care
- Fragrance
- Staff Training
- Team Communication
- Inventory Management
- Waste Reduction
- In-Store Recycling
- Refill Products
- Sustainability
- Ethical Practices
- Sensory Shopping Experience