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Added 5 mins ago
Mineral Development Engineer
Department of Energy and Mines
St. John's, NL
…Newfoundland and Labrador’s mining industry. Reporting to the Manager of Engineering Analysis, the position is responsible for engineering analyses, technical and economic evaluations, and…
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Scaled Customer Success Manager
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L3Harris Technologies

Customer Support Project Manager

Montreal, QC, H4T 1G5, Canada

Compensation Range: Between $66,000 - $116,000 CDN annually

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Job details

Pay: Compensation Range: Between $66,000 - $116,000 CDN annually
Apply by: Nov 7, 2026
Experience: Minimum 5 years’ experience in customer support or project management.
Posting language: English
Posted: Oct 28, 2026

Original job description

Job Title: Customer Support Project Manager

Job Location: Montreal, QC

Job Code: 46859

Job Schedule: Day Shift

Compensation Range: Between $66,000 - $116,000 CDN annually

Customer Support Project Manager oversees spares and repairs projects in the marine and power sectors, ensuring customer requirements are met on schedule, within budget, and in accordance with quality standards.

Essential Functions:

Manages projects from planning through execution, inspection, testing, delivery, and closeout.
Reviews project scope, customer requirements, schedules, and deliverables.
Coordinates spare and repair requirements, prepare pricing sheets and quotations, and follow up on customer approvals.
Coordinate work orders, procurement, inspection, testing, and other project activities with the relevant departments.
Plan and track shipments in collaboration with the traffic and shipping team.
Manage project budgets, cost control, forecasts, and change orders.
Monitor project performance and addresses cost or schedule deviations.
Serve as the primary point of contact for customers and internal teams throughout project delivery.
Prepare monthly project status reports, including EACs.
Maintain accurate project records and update relevant information in the ERP system.
Ensures adherence to project management methodologies, quality standards, and organizational policies.
Supports audits and reviews.

Qualifications:

Minimum 5 years’ experience in customer support or project management.
Bachelor’s degree in administration or closely related field.
Experience supporting hardware products, projects, or supply chains in the marine, energy, or power industries.
Excellent communication and organizational skills.
Experience coordinating with engineering, procurement, manufacturing, suppliers, and field service teams.
Proficient in Microsoft Office Suite (especially Excel, Word, PowerPoint, Project, and Outlook), and ERP systems.

Eligibility Criteria:

Must be eligible for registration with the Controlled Goods Program;
Must be eligible to obtain and maintain a government of Canada Reliability status and Secret Level 2/NATO Secret security clearance;
Must be eligible to meet the requirements for U.S. International Traffic in Arms Regulations (ITAR).

L3Harris is proud to be an equal opportunity employer and is committed to treating all of its employees and job applicants with respect and dignity and to maintaining a workplace free from discrimination. Anyone applying for a position will be considered without regard to the following: race, national or ethnic origin, colour, religion, age, nationality, ancestry, ethnicity, gender, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics, disability, citizenship status, or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered, or any other characteristic that is protected by applicable human rights legislation.

L3Harris maintains a drug-free workplace and conducts pre-employment drug and alcohol testing and background checks, in accordance with applicable law. Such results are only accessible and viewed by individuals at L3Harris who have direct responsibility in the hiring process. If you fail to report for a drug and alcohol test, refuse to undergo such test or test positive for the presence of drugs or alcohol, the hiring process may be concluded or your offer of employment may be rescinded, in L3Harris’ sole discretion.

This job is for an existing vacancy

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More about this job

Responsibilities

The Customer Support Project Manager oversees spares and repairs projects in the marine and power sectors from planning through execution and closeout. They are responsible for managing project budgets, coordinating with internal departments, and serving as the primary point of contact for customers.

Requirements

Candidates must have a minimum of 5 years of experience in customer support or project management and a bachelor's degree in administration or a related field. Applicants must also be eligible for Canadian government security clearances and Controlled Goods Program registration.

Skills

Project Management
Customer Support
Budget Management
Procurement
Supply Chain Management
Quality Standards
ERP Systems
Microsoft Office Suite
Technical Documentation
Risk Monitoring
Stakeholder Management
Logistics Coordination
Pricing Quotations
Project Planning
Compliance

Visa sponsorship

Not detected in the job text

Keywords

Project Management
Customer Support
Marine Industry
Power Sector
Budgeting
Procurement
ERP
Microsoft Excel
Microsoft Project
Supply Chain
Quality Assurance
ITAR
Controlled Goods Program
Security Clearance
Logistics
Work Orders
EAC
Reporting
Engineering Coordination
Field Service

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