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Sr. Associate, Order Entry Program Scheduler

  • Hamilton, ON, Canada
  • Waterdown, ON, L9H 0C5, Canada

In the province of Ontario, Canada, the pay range for this position will be $70,000-$90,000

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Job details

Pay
In the province of Ontario, Canada, the pay range for this position will be $70,000-$90,000
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Posting language
English
Posted

Original job description

Job Title: Sr. Associate, Order Entry Program Scheduler

Job Code: 41417

Waterdown, Ontario

About the Role

We are seeking a highly motivated, organized, and detail-oriented Sr. Associate, Demand Management Support individual to join our growing team, embedded within the Demand Management team. In this role, you will play a critical part in supporting the sales organization by driving operational efficiency, supporting complex sales cycles, and ensuring compliance with industry-specific regulations and internal processes. You will work closely with Sales, Bids & Proposals, Contracts, CSG, Engineering, and Program Management teams to drive operational efficiency, maintain accurate orders & pipeline data, and enable data-driven decision-making.

The ideal candidate is analytical, proactive, and thrives in a fast-paced environment. If you're passionate about streamlining operations, enhancing productivity, and contributing to orders growth, this is a great opportunity to make a measurable impact within a collaborative and dynamic team.

Primary Responsibilities

In your role on the Demand Management team, you will:

  • Generate internal purchase orders to help drive factory production and support tight customer delivery timelines.
  • Coordinate with cross-functional teams including Sales, Bids & Proposals, Engineering, Program Management, Supply Chain, Finance, and Demand Planning.
  • Monitor and manage critical production time fences and short-term forecast activities to ensure timely release of product specifications for execution.
  • Support sales operations activities including order acceptance, pipeline tracking, forecasting, and customer delivery commitments.
  • Maintain accurate forecast, pipeline, and customer data across CRM and demand planning systems.
  • Identify process improvement opportunities to enhance forecasting, sales operational efficiency, and cross-functional collaboration.
  • Ensure compliance with internal processes, documentation standards, and contractual requirements.

Required Capabilities 

  • Ability to comfortably work at both the aggregate and detailed level of demand planning
  • In-depth knowledge of forecasting methodologies
  • Proficient in MS Excel, MS Word, MS PowerPoint, and SharePoint (MS Office)
  • Strong organizational skills, analytical, and problem-solving skills with the ability to prioritize workload
  • Excellent written, verbal communication and interpersonal skills
  • Team player attitude; ability to develop strong working relationships with department representatives, managers and support staff
  • Ability to quickly acquire sound knowledge of company products and services
  • Ability to appreciate priorities and workflow, handle multiple tasks and meet deadlines
  • Able to achieve problem resolution through interaction with internal and external customers and process owners
  • Acute attention to detail

Desired Education and Experiences 

  • Requires broad theoretical job knowledge.
  • Bachelor’s Degree with 2 years of prior related experience.
  • Graduate Degree with 0-2 years of prior related experience
  • In lieu of a degree, minimum of 6 years of prior related experience.

*This posting is for a current vacancy. In the province of Ontario, Canada, the pay range for this position will be $70,000-$90,000

More about this job

Responsibilities

The Sr. Associate will support the sales organization by managing order entry, pipeline tracking, and production scheduling to ensure timely delivery. They will collaborate with cross-functional teams to drive operational efficiency and maintain accurate data across CRM and demand planning systems.

Requirements

The role requires a bachelor's degree with at least 2 years of related experience, or a graduate degree with up to 2 years of experience. Candidates must possess strong analytical skills, proficiency in MS Office, and a deep understanding of forecasting methodologies.

Skills

  • Demand planning
  • Forecasting methodologies
  • Order entry
  • Sales operations
  • Pipeline tracking
  • Data analysis
  • Process improvement
  • MS Excel
  • MS Word
  • MS PowerPoint
  • SharePoint
  • CRM
  • Cross-functional collaboration
  • Problem-solving
  • Communication
  • Attention to detail

Visa sponsorship

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Categories

  • Sales
  • Administrative
  • Logistics
  • Manufacturing
  • Management & Leadership

Keywords

  • Demand Management
  • Order Entry
  • Program Scheduler
  • Sales Operations
  • Pipeline Tracking
  • Forecasting
  • CRM
  • MS Office
  • SharePoint
  • Production Scheduling
  • Supply Chain
  • Data-driven decision-making
  • Operational efficiency
  • Process improvement
  • Contractual compliance
  • Cross-functional collaboration
  • Order acceptance
  • Customer delivery
  • Analytical skills
  • Problem-solving

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