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La Maison MD

Gestionnaire de clinique / Practice Manager

Greater Montreal Metropolitan Area, QC, Canada

Full-time

Apply on LinkedIn About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Dec 10, 2026
Working hours: 35 à 40 heures par semaine
Posting language: English · French
Posted: Nov 10, 2026

Original job description

English section of this bilingual listing.

La Maison MD is seeking a bilingual, organized, and professional Practice Manager to join its team in Westmount. This role is essential to managing the clinic's daily administrative and operational activities, coordinating patient appointments and communications, and optimizing internal systems and workflows.

The ideal candidate is proactive, organized, independent, and capable of managing multiple priorities in a dynamic and evolving medical environment. They should also be technologically proficient and comfortable taking an active role in improving the clinic's management systems and operational processes. This is a full-time position with opportunities for professional growth within the clinic.

Key Responsibilities

Oversee and coordinate the clinic's daily administrative operations
Schedule, confirm, and manage patient appointments
Manage and optimize physician and clinical staff calendars
Answer incoming phone calls and efficiently manage a multi-line phone system
Respond to emails, patient inquiries, and administrative communications in a timely and professional manner
Welcome and assist patients throughout their experience at the clinic
Oversee the daily management of MedeSync, including scheduling configurations, appointment availability, and system functionalities
Lead the implementation of MedeSync updates, improvements, and new features to optimize clinic workflows
Serve as the primary point of contact for technical and operational matters related to MedeSync
Coordinate communication and workflows between medical and administrative team members
Maintain accurate, confidential, and well-organized patient and administrative records
Identify opportunities for improvement and implement procedures to enhance operational efficiency
Manage office supplies, administrative resources, and overall clinic organization
Address operational challenges and support team members in their daily responsibilities
Maintain a high standard of professionalism, patient service, and overall patient experience

Qualifications

Bilingual in French and English (required)
Previous experience in practice management, office management, or administrative coordination
Experience in a medical or clinical setting
Experience using MedeSync electronic medical records (EMR) and clinic management software
Excellent communication, leadership, and interpersonal skills
Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
Strong organizational skills, independence, and attention to detail
Ability to manage multiple priorities and solve problems efficiently
Proactive mindset, professionalism, and a strong sense of accountability
Ability to work independently while promoting effective collaboration within the team

Compensation & Schedule

$25–$30 per hour (based on experience)
Salaried compensation option possible
Full-time position
On-site position in Westmount
Opportunities for growth within La Maison MD

What We Offer

Professional, structured, and collaborative work environment
Central role in overseeing and coordinating clinic operations
Opportunities for professional development and career growth
Stable full-time schedule

Read the full bilingual original

Gestionnaire de clinique | Practice Manager

La Maison MD est à la recherche d’un(e) gestionnaire de clinique bilingue, organisé(e) et professionnel(le) pour se joindre à son équipe à Westmount. Ce rôle est essentiel à la gestion des activités administratives et opérationnelles de la clinique, à la coordination des rendez-vous et des communications avec les patients, ainsi qu’à l’optimisation des systèmes et des processus internes.

Le ou la candidat(e) idéal(e) est proactif(ve), structuré(e), autonome et capable de gérer plusieurs priorités dans un environnement médical dynamique et en constante évolution. Cette personne doit également être à l’aise avec les outils technologiques et capable de contribuer activement à l’amélioration des systèmes de gestion de la clinique. Il s’agit d’un poste à temps plein, avec des possibilités d’évolution au sein de la clinique.

Responsabilités principales

Superviser et coordonner les opérations administratives quotidiennes de la clinique afin d’assurer un fonctionnement fluide et efficace
Planifier, confirmer et gérer les rendez-vous des patients, tout en optimisant les calendriers des médecins et de l’équipe clinique
Répondre aux appels téléphoniques, aux courriels et aux demandes des patients de manière professionnelle et efficace
Accueillir les patients et veiller à offrir une expérience chaleureuse et de qualité supérieure
Superviser la gestion de MedeSync, notamment la configuration des horaires, des disponibilités et des fonctionnalités du système
Diriger l’implantation des modifications, des améliorations et des nouvelles fonctionnalités de MedeSync afin d’optimiser les processus internes
Assurer la coordination et la communication entre les membres de l’équipe médicale et administrative
Maintenir des dossiers patients et administratifs précis, confidentiels et bien organisés
Identifier les possibilités d’amélioration, résoudre les problèmes opérationnels et mettre en place des procédures efficaces
Gérer l’organisation générale de la clinique, les fournitures et les ressources administratives

Qualifications

Bilinguisme français et anglais (obligatoire)
Expérience préalable en gestion de clinique, gestion de bureau ou coordination administrative
Expérience en milieu médical ou clinique
Expérience avec le logiciel de gestion clinique et de dossiers médicaux électroniques MedeSync
Excellentes compétences en communication, en leadership et en relations interpersonnelles
Maîtrise de la suite Microsoft Office (Word, Excel, Outlook)
Excellent sens de l’organisation, autonomie et souci du détail
Capacité à gérer plusieurs priorités et à résoudre des problèmes efficacement
Esprit d’initiative, professionnalisme et sens des responsabilités
Capacité à travailler de façon autonome tout en favorisant une collaboration efficace au sein de l’équipe

Rémunération et horaire

25 $ à 30 $ de l’heure (selon l’expérience)
Possibilité de rémunération salariale
Poste à temps plein (35 à 40 heures par semaine)
Poste en présentiel à Westmount
Possibilités d’évolution au sein de La Maison MD

Ce que nous offrons

Environnement de travail professionnel, structuré et collaboratif
Rôle central dans la gestion et l’organisation des opérations de la clinique
Possibilités d’évolution et de développement professionnel
Horaire stable à temps plein

______

Key Responsibilities

Oversee and coordinate the clinic's daily administrative operations
Schedule, confirm, and manage patient appointments
Manage and optimize physician and clinical staff calendars
Answer incoming phone calls and efficiently manage a multi-line phone system
Respond to emails, patient inquiries, and administrative communications in a timely and professional manner
Welcome and assist patients throughout their experience at the clinic
Oversee the daily management of MedeSync, including scheduling configurations, appointment availability, and system functionalities
Lead the implementation of MedeSync updates, improvements, and new features to optimize clinic workflows
Serve as the primary point of contact for technical and operational matters related to MedeSync
Coordinate communication and workflows between medical and administrative team members
Maintain accurate, confidential, and well-organized patient and administrative records
Identify opportunities for improvement and implement procedures to enhance operational efficiency
Manage office supplies, administrative resources, and overall clinic organization
Address operational challenges and support team members in their daily responsibilities
Maintain a high standard of professionalism, patient service, and overall patient experience

Qualifications

Bilingual in French and English (required)
Previous experience in practice management, office management, or administrative coordination
Experience in a medical or clinical setting
Experience using MedeSync electronic medical records (EMR) and clinic management software
Excellent communication, leadership, and interpersonal skills
Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
Strong organizational skills, independence, and attention to detail
Ability to manage multiple priorities and solve problems efficiently
Proactive mindset, professionalism, and a strong sense of accountability
Ability to work independently while promoting effective collaboration within the team

Compensation & Schedule

$25–$30 per hour (based on experience)
Salaried compensation option possible
Full-time position
On-site position in Westmount
Opportunities for growth within La Maison MD

What We Offer

Professional, structured, and collaborative work environment
Central role in overseeing and coordinating clinic operations
Opportunities for professional development and career growth
Stable full-time schedule

Apply on LinkedIn About employer

More about this job

Responsibilities

Oversee the clinic’s daily administrative and operational activities, including patient scheduling, communications, records, supplies, and coordination between medical and administrative staff. Manage MedeSync configurations and improvements, resolve operational issues, and implement procedures that improve clinic workflows and patient experience.

Requirements

Candidates must be bilingual in French and English and have experience in practice or office management or administrative coordination, preferably in a medical or clinical setting. They should have experience with MedeSync, proficiency in Microsoft Office, and strong organizational, communication, leadership, problem-solving, and multitasking abilities.

Skills

Clinic Operations Management
Practice Management
Administrative Coordination
Appointment Scheduling
Calendar Management
Patient Communication
Patient Service
MedeSync
Electronic Medical Records
Workflow Optimization
Microsoft Office
Leadership
Organization
Problem-Solving
Confidential Records Management
Bilingual Communication

Benefits

Professional Development
Career Growth Opportunities
Stable Full-Time Schedule
Collaborative Work Environment

Visa sponsorship

Not detected in the job text

Keywords

Clinic Management
Practice Management
Medical Practice
Administrative Operations
Patient Scheduling
Appointment Management
Physician Calendars
Patient Communications
Multi-Line Phone System
MedeSync
Electronic Medical Records
Clinic Management Software
Workflow Optimization
System Configuration
System Updates
Patient Records
Confidentiality
Microsoft Office
Word
Excel
Outlook
Office Supplies
Operational Efficiency
Medical Administration
Bilingual French and English

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Work requirements

Jobs in Canada