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La Maison Simons

Customer Service Associate

Quebec, QC, Canada
Galeries de la Capitale, Canada

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Applications open in a new tab.

Job details

Posting language: English
Posted: Oct 8, 2026

Original job description

Simons was founded in 1840 by John Simons in Quebec City. Originally a dry goods store, the family company is known today for accessible and inspired fashion. It is committed to cultivating creativity and building meaningful relationships with its staff, partners, and clientele. The company cares about the environment and about the communities in which it does business.

Simons is recognized as a fashion authority with an original shopping concept. Exclusive collections, emerging local and nationally recognized brands, and pieces by top designer names are all available under one roof in the store’s distinctive zones.

Customer Service Associate 

Full Time, Short time and Part Time

Key Responsibilities :

Provide high-quality customer service to our clientele.

Perform various tasks within the assigned department, such as merchandizing products.

Desired Profile :

Provide friendly and personal customer service.

Enjoy fashion and interacting with people.

Able to communicate in the official language of the province of the Simons store for which the candidate is applying.

Quebec: French

Ottawa: English (French considered an asset)

Ontario, Alberta, British Columbia and Nova Scotia: English

Benefits Available :

A telemedicine service and Employee and Family Assistance Program.

Group insurance plan and RRSP.

Up to 40% off Simons purchases.

At Simons, people are at the heart of all that we do. We pay special attention to the well-being of our employees and their families, highlighting important moments that mark their journey, including service anniversaries and significant life milestones.

Creativity, community, and respect are an integral part of our DNA. We offer everyone the opportunity to build a career that’s suited to them, whether that’s at our stores, head office, or Campus in Quebec City. Proud to recognize our teams’ contributions, we provide competitive work conditions as well as a comprehensive and scalable range of benefits. We also promote flexibility and a welcoming, inclusive, and caring work environment, where everybody can reach their full potential.

Take this opportunity to join our dedicated team and make a difference at a company where people are the top priority.

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More about this job

Responsibilities

Provide high-quality customer service to the store's clientele. Perform various operational tasks within the assigned department, including product merchandising.

Requirements

Candidates should enjoy fashion and interacting with people while providing friendly and personal service. They must be able to communicate in the official language of the province where the store is located.

Skills

Customer service
Merchandising
Communication
Interpersonal skills
Fashion knowledge

Benefits

Telemedicine service
Employee and family assistance program
Group insurance plan
RRSP
Employee discount

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Merchandising
Fashion
Retail
Telemedicine
RRSP
Group Insurance
Employee Discount
Clientele
Communication

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