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Added 7 mins ago
Front of House - Bartender
Northland Properties
Edmonton, AB
Our menu, continuously developed by our Executive Chef, features globally inspired flavors and fresh, high quality ingredients. Our passion for the culinary arts and hospitality is evident…
Added 7 mins ago
Prep Cook
Northland Properties
Edmonton, AB
Our menu, continuously developed by our Executive Chef, features globally inspired flavors and fresh, high quality ingredients. Our passion for the culinary arts and hospitality is evident…
Added 38 mins ago
A
Food & Beverage – Seasonal Barista, A-OK Café (Front of House)
Aritzia
Vaughan, ON
- $20 to $30 CAD / hour
- Part-time
Inform, engage and inspire our clients with superior knowledge of the menu, ingredients and suppliers.
Added 53 mins ago
BP
Cook
Boston Pizza
St. Albert, AB
- Full-time
Boston Pizza Cooks are the engine of the entire restaurant! They are responsible for creating our delicious menu items perfectly every time for every guest. Cooks are responsible for…
Added 1 hour ago
SS
BUSINESS SERVICES MANAGER, TEMPORARY FULL-TIME (1.0 FTE)
Southridge School
Surrey, BC
- Full-time
Administer the overall operation of the online ordering system, including menu and user updates, parent/student ordering, order processing and account funding,
Added 1 hour ago
A
Line Cook / Prep Cook PT
Añejo
Calgary, AB
- Part-time
Prepare and cook menu items to specification, ensuring consistency in taste, presentation, and quality.
Added 1 hour ago
Back of House - Dishwasher
Northland Properties
Calgary, AB
Our menu, continuously developed by our Executive Chef, features globally inspired flavors and fresh, high quality ingredients. Our passion for the culinary arts and hospitality is evident…
Added 1 hour ago
FOH Management - General Manager
Northland Properties
Calgary, AB
Our menu, continuously developed by our Executive Chef, features globally inspired flavors and fresh, high quality ingredients. Our passion for the culinary arts and hospitality is evident…
Added 1 hour ago
WI
Pastry Chef - The Wickaninnish Inn
Wickaninnish Inn
Tofino, BC
- Full-time
Participate in and oversee menu planning, production, and presentation of items for The Pointe Restaurant, On The Rocks Bar, Driftwood Café, Special Events, and in-room amenities.
Added 1 hour ago
WI
Cook - The Wickaninnish Inn
Wickaninnish Inn
Ucluelet, BC
- Full-time
Successfully manage special requests, dietary requirements, menu changes.
Added 1 hour ago
WI
Restaurant Supervisor - The Wickaninnish Inn
Wickaninnish Inn
Ucluelet, BC
- Full-time
Assist with payroll, menu updates and menu printing and other administrative aspects of the running of a successful restaurant.
Added 1 hour ago
WI
Sommelier - The Wickaninnish Inn
Wickaninnish Inn
Ucluelet, BC
- Full-time
Added 1 hour ago
WI
Sous Chef - The Wickaninnish Inn
Wickaninnish Inn
Ucluelet, BC
- Full-time
…ordering and inventory. Sous Chefs will also participate in menu planning, act as a liaison between the Executive Chef and the kitchen brigade and be responsible for maintaining a safe,…
Added 1 hour ago
M
Front of House - Server
Moxies
Calgary, AB
- Full-time
Our menu, continuously developed by our Executive Chef, features globally inspired flavors and fresh, high quality ingredients. Our passion for the culinary arts and hospitality is evident…
Added 2 hours ago
MB
Montana's Guest Service Server
Montanas BBQ & Bar
Airdrie, AB
- Full-time
Added 2 hours ago
Front of House - Server
Northland Properties
Kamloops, BC
Our menu, continuously developed by our Executive Chef, features globally inspired flavors and fresh, high quality ingredients. Our passion for the culinary arts and hospitality is evident…
Added 2 hours ago
Line Cook / Prep Cook PT
Recipe Unlimited
Calgary, AB
Prepare and cook menu items to specification, ensuring consistency in taste, presentation, and quality.
Added 2 hours ago
NS
Cook I - Nutrition and Food Services
Nova Scotia Health Authority
Canso, NS
- Internship
…preparation and cooking of food as required for the patient/client menu. The Cook I follows quantity recipes ensuring menu choices produced meet quality standards. The Cook I is responsible…
Added 2 hours ago
NS
Cook I - Nutrition and Food Services
Nova Scotia Health Authority
Kentville, NS
- Internship
…preparation and cooking of food as required for the patient/client menu. The Cook follows quantity recipes ensuring menu choices produced meet quality standards. The Cook is responsible to…
Added 2 hours ago
NS
Cook I - Nutrition and Food Services
Nova Scotia Health Authority
Canso, NS
- Full-time
…preparation and cooking of food as required for the patient/client menu. The Cook I follows quantity recipes ensuring menu choices produced meet quality standards. The Cook I is responsible…
Added 2 hours ago
AG
Restaurant Host
Art Gallery of Ontario
Toronto, ON
- Part-time
Books reservations and responds to inquiries regarding menu and general restaurant operation.
Added 2 hours ago
AR
Breakfast Attendant
Algonquin Resort
Brandon, MB
- Full-time
· Follow menu requirements as provided by the brand
Added 3 hours ago
RP
PERSONAL SUPPORT WORKER - DAY
Residence Place Mont Roc
Hawkesbury, ON
- Full-time
Added 3 hours ago
NS
Short Order Cook - Nutrition and Food Services
Nova Scotia Health Authority
Halifax, NS
- Internship
The Short Order Cook is responsible for preparing fresh to order room service menu items for patients, clients and customers within a fast-paced line cooking team environment. The short…
Added 3 hours ago
RP
ADMINISTRATIVE ASSISTANT
Residence Place Mont Roc
Hawkesbury, ON
- Full-time

La Maison Simons

Simons Customer Service Centre, Campus

Quebec, QC, Canada

Full-time

Apply About employer

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Job details

Job type: Full-time
Apply by: Nov 15, 2026
Posting language: English
Posted: Sep 12, 2026

Original job description

Simons was founded in 1840 by John Simons in Quebec City. Originally a dry goods store, the family company is known today for accessible and inspired fashion. It is committed to cultivating creativity and building meaningful relationships with its staff, partners, and clientele. The company cares about the environment and about the communities in which it does business.

Simons is recognized as a fashion authority with an original shopping concept. Exclusive collections, emerging local and nationally recognized brands, and pieces by top designer names are all available under one roof in the store’s distinctive zones.

Full Time

Do you enjoy working with customers, providing exceptional service, and using the latest technologies? If so, the Simons Customer Service Centre is the perfect opportunity for you.

This is a seasonal position ending in January 2027.

The work schedule is from Sunday to Thursday, including one evening shift until 9:00 p.m.

Key Responsibilities

Provide professional customer service by assisting customers and addressing their needs via phone, email, or live chat.
Respond to inquiries regarding purchases, online order status, merchandise, returns, as well as questions related to the loyalty program, events, and activities available on our website.
Follow up on customer requests and resolve issues efficiently and courteously.
Inform and advise customers to ensure an experience that meets the organization's high standards of quality.
Handle customer inquiries in accordance with company policies and procedures.

Desired Profile

Comfortable working in a technology-driven environment.
Excellent verbal and written communication skills in both English and French, with the ability to assist customers across Canada.
Empathetic, approachable, and customer-focused.
Demonstrates professionalism and a strong work ethic.
Detail-oriented, organized, and methodical.
Strong interpersonal skills.
Flexible and adaptable with work schedules.

Benefits

a discount on your x purchases
an opportunity for advancement within the company
Bright and comfortable break areas.
Training area with changing rooms and kinesiology services.
Cafeteria service offering an extensive and affordable menu.

At Simons, people are at the heart of all that we do. We pay special attention to the well-being of our employees and their families, highlighting important moments that mark their journey, including service anniversaries and significant life milestones.

Creativity, community, and respect are an integral part of our DNA. We offer everyone the opportunity to build a career that’s suited to them, whether that’s at our stores, head office, or Campus in Quebec City. Proud to recognize our teams’ contributions, we provide competitive work conditions as well as a comprehensive and scalable range of benefits. We also promote flexibility and a welcoming, inclusive, and caring work environment, where everybody can reach their full potential.

Take this opportunity to join our dedicated team and make a difference at a company where people are the top priority.

Apply About employer

More about this job

Responsibilities

Assist customers by phone, email, and live chat with questions about purchases, online orders, merchandise, returns, loyalty programs, and website activities. Follow up on requests, resolve issues courteously, and provide accurate guidance in accordance with company policies and service standards.

Requirements

Candidates should be comfortable using technology and have excellent spoken and written English and French communication skills to support customers across Canada. The role also calls for empathy, professionalism, strong interpersonal skills, attention to detail, organization, adaptability, and schedule flexibility.

Skills

Customer Service
Verbal Communication
Written Communication
English
French
Technology Proficiency
Empathy
Interpersonal Skills
Problem Resolution
Organization
Attention to Detail
Adaptability
Professionalism
Time Management

Benefits

Employee Discount
Career Advancement Opportunities
Comfortable Break Areas
Training Area With Changing Rooms
Kinesiology Services
Affordable Cafeteria
Competitive Work Conditions
Comprehensive Benefits
Flexible Work Environment
Inclusive Work Environment

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Customer Support
Phone Support
Email Support
Live Chat
Online Orders
Returns
Merchandise
Loyalty Program
Customer Inquiries
Issue Resolution
Company Policies
Service Standards
Technology
English
French
Retail
Seasonal Position

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