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Added 2 mins ago
CF
Inside Sales/Customer Service Representative
Columbia Forest Products
Saint-Casimir, QC · St Casimir, QC
- Full-time
…and rotary cut veneers is looking for an experienced internal sales and customer service representative for their Canadian operations. This individual will work closely with the field sales…
Added 31 mins ago
SH
Sales Representative & Technical Support
SWS Hemodialysis Care Co.,Ltd
Toronto, ON
- Full-time
Develop and manage relationships with overseas hospitals, dialysis centers and distributors, and meet sales targets for the assigned territory.
Added 46 mins ago
SC
Special Order Customer Experience Representative, Staples Promotional Products - Bilingual English/French
Staples Canada
Vaughan, ON
- Full-time
The Special Order Customer Experience Representative is responsible for delivering best-in-class customer satisfaction by managing the full lifecycle of special orders - from sourcing and…
Added 1 hour ago
RH
Lead Generation Representative
RPM Home Services
Calgary, AB
- Full-time
Previous experience in customer service, promotions, or direct sales is an asset
Added 1 hour ago
M
Licensed Assistant
Manulife
Montreal, QC
- Full-time
The Licensed Assistant plays a key role in supporting our Corporate Advisors by handling administrative tasks, client service, and account management. This individual must hold relevant…
Added 2 hours ago
IW
Advisor, IG Wealth Management, Corporate Channel - Sherbrooke
IG Wealth Management
Quebec, QC
- Full-time
Supporting a positive client experience with an 85% focus on servicing existing clients according to the Corporate Channel service standard and 15% on growing the client base.
Added 2 hours ago
E
Customer Service Representative - Port Hawkesbury
Enterprise
Port Hawkesbury, NS
- Internship
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Added 2 hours ago
IW
Advisor, IG Wealth Management, Corporate Channel - Quebec City
IG Wealth Management
Quebec, QC
- Full-time
Supporting a positive client experience with an 85% focus on servicing existing clients according to the Corporate Channel service standard and 15% on growing the client base.
Added 2 hours ago
NP
Bilingual Translation & Guest Services Representative
Niagara Parks Commission
Niagara Falls, ON
- Full-time
…and guidelines, the Bilingual Translation and Guest Services Representative is responsible for handling external and internal customer inquiries through multiple communication channels in…
Added 2 hours ago
FI
Field Sales Representative
Federated Insurance Company of Canada
Mississauga, ON
- Full-time
What it’s like to be a Federated Insurance Commercial Insurance Sales Agent
Added 2 hours ago
TS
Senior Inside Sales Representative (Stainless Steel industry)
TalentSphere Staffing Solutions
Montreal, QC
- Full-time
Our client, a leading North American steel distributor has an exciting Senior Inside Sales opportunity in their Montreal office. Ideally you live on the island and you have metals or…
Added 2 hours ago
T
Part Time Sales Representative | The Core Calgary AB
TELUS
Calgary, AB
- Part-time
We work tirelessly in our stores to provide best in class service to our customers, and in our communities to enrich the lives of Canadians with all acts of kindness - big and small
Added 2 hours ago
CW
Account Representative / Account Manager / Project Manager
City Wide Facility Solutions
Burnaby, BC
- $55,000 to $80,000 CAD / year
- Full-time
We are seeking a proactive, relationship-driven Account Representative / Account Manager to manage and grow a portfolio of commercial client accounts. This role is ideal for someone who…
Added 2 hours ago
GI
Sales Representative
Grimco, Inc.
Burnaby, BC
- $58,000 to $63,000 CAD / year
- Full-time
The Inside Sales Representative at Grimco is a key member of the territory sales team, responsible for managing inbound phone and chat communications, processing orders, providing…
Added 2 hours ago
P
Sales Representative - 1 Year Contract
PepsiCo
Dartmouth, NS
- Contract
As a Sales Representative for PepsiCo Beverages Canada, you will be maximizing business growth through the acquisition of new customers and maintenance of existing customer in various…
Added 2 hours ago
C
Account Representative- Sales Training Program (Calgary) January 18, 2027 Start Date
CDW
Calgary, AB
- Full-time
…brands in the IT industry. Join us and you will start out as a Sales Account Representative with a dedicated career progression path towards Account Manager, Senior Account Manager and…
Added 2 hours ago
C
Account Representative- Sales Training Program (Edmonton) January 18, 2027 Start Date
CDW
Edmonton, AB
- Full-time
…brands in the IT industry. Join us and you will start out as a Sales Account Representative with a dedicated career progression path towards Account Manager, Senior Account Manager and…
Added 2 hours ago
C
Account Representative- Sales Training Program (Ottawa) January 18, 2027 Start Date
CDW
Ottawa, ON
- Full-time
…brands in the IT industry. Join us and you will start out as a Sales Account Representative with a dedicated career progression path towards Account Manager, Senior Account Manager and…
Added 2 hours ago
K
Senior Business Development Representative
Keyera
Calgary, AB
- Full-time
Keyera is currently seeking a Senior Business Development Representative to join the Gathering & Processing Business Development Team in Calgary. This role is responsible for the commercial…
Added 3 hours ago
M
Customer Service Representative
MigMig
Vancouver, BC
- Part-time
Added 3 hours ago
AF
Client Service Representative - Calgary Brentwood Village (Part-Time)
ATB Financial
Calgary, AB
- Part-time
At ATB Financial, we're more than just a bank. We're a team dedicated to making banking work for people. As a Client Service Representative, you'll be the welcoming face of ATB, providing…
Added 3 hours ago
EH
Customer Service - Counter/Inside Sales
E.B. Horsman & Son
Kamloops, BC
- Full-time
The Customer Service - Counter/Inside Sales representative, is responsible for building positive relationships with customers and suppliers through generating accurate quotations, sales…
Added 3 hours ago
VM
2027 Summer Sales Representative | Vantage Marketing Canada
Vantage Marketing Canada
Charlottetown, PE
- Full-time
Vantage Marketing Canada is recruiting ambitious students and young professionals for our 2027 Summer Sales Program.
Added 3 hours ago
T
Merchandising Rep - Luxottica Eyewear $31 CAD/hr
ThirdChannel
North Bay, ON
- $31 to $34 CAD / hour
- Contract
Build merchandising, inventory and customer service experience
Added 3 hours ago
Customer Service Representative
AkzoNobel
AB · Edmonton

Lactalis Canada

Credit Representative ( Parental leave replacement)

Toronto, ON, Canada
Etobicoke, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Dec 3, 2026
Experience: At least 2 years of collections and deductions resolution experience is required.
Posting language: English
Posted: Nov 3, 2026

Original job description

About Us

Welcome to Lactalis Canada! We’re proud to be Canada’s #1 branded dairy company and to be consistently recognized as one of the country’s top employers by Forbes. Our purpose is to enrich and nurture the lives of Canadians by offering the best of dairy from Canada’s favourite dairy brands like Cracker Barrel, Black Diamond, Balderson, Astro and Lactantia. In fact, our products can be found in over 90% of Canadian refrigerators in any given time. As part of Lactalis Group, the world’s leading dairy company, we remain focused on innovation and quality and are seeking like-minded individuals to join us as we continue our growth journey.

Job Purpose

Position: Credit Representative

Contract Duration: November 2026 – November 2027

The Credit Representative is responsible for managing the release of customer orders and collection of payment for an assigned portfolio of accounts. The Credit Representative works closely with the internal stakeholders to maintain the assigned portfolio in “current” status by ensuring that customer inquiries and deductions are actioned and resolved in a timely manner.

Responsibility

Approve and release customer orders, ensuring customers are within terms and credit limit, and contact customers to reach satisfactory resolution on delayed payments prior to releasing orders. Consistent follow-up with internal partners for action and approvals is necessary to drive results.
Manage assigned accounts receivable portfolio of customers, securing payments on accounts including past due invoices. Perform follow up activities internally and directly with customer to resolve all outstanding invoices in accordance with established timelines. Educate customers on various payment and billing options available to expedite payments.
Manage high volume of deductions through Dispute Management System, by obtaining and entering the necessary back-ups and supporting documents. Partner with Supply Chain, Customer Service, Pricing, and Sales teams to investigate and validate customer deductions. Resolve all deductions from customer remittances including claims, debits, short payments and invalid deductions.
Participate in monthly portfolio risk reviews with Supervisor.
Provide guidance related to payment allocation including follow-up of unresolved debit notes and invoicing disputes.
Assist management with settlement negotiation by providing account analysis and history data.
Identify and recommend opportunities for process improvements and end-to-end efficiencies to management to prevent losses to Lactalis.
Build strong partnerships with internal and external clients and provide a consistent level of customer service.

Qualifications

College diploma in Accounting/Finance is an asset.
Certified Credit Professional Designation or working towards obtaining the designation is an asset.
At least 2 years of collections and deductions resolution experience is required.
Experience using a web-based AR application, preferably SAP.
Excellent verbal and written communication skills
Strong reconciliation, negotiation and analytical skills
Strong interpersonal and organizational skills
Effectively collaborate with cross-functional teams
Proficient with standard office computer technology including strong proficiency with Lotus Notes, Microsoft Office products such as Excel and Word
Ability to work in a team environment with minimal supervision
Accounting skills; able to reconcile the AR sub-ledger to the general ledger.
Ability to handle multiple priorities and to work with tight deadlines
High attention to detail and high accuracy

Competency

Care

Dare

Inspire

Share

What Lactalis Will Offer

Social advantages 
Food donation 
Free drinks (coffee, tea,etc.) 
Years of Service Recognition Program 
Social club, activities during the year

Our ESG commitment:  

Our ESG (Environmental, Social, and Governance) roadmap drives our sustainability mission. We aim to positively impact communities and the planet by enabling stakeholders including our people, consumers, customers, suppliers, dairy farmers, government, and industry partners to have a positive impact on the wellbeing of our communities and the planet through all that we do. 

At Lactalis Canada, we value our employees as catalysts for positive change. Together, we will create a sustainable future, promote belonging, and make a lasting impact on the world. 

Our commitment to DEI:  

Fuel Our Culture with Your Uniqueness! Lactalis thrives on the value each person brings. We're dedicated to amplifying diverse voices, inviting personal and professional growth, and embracing everyone's true selves. We're committed to crafting an environment that genuinely welcomes all, reflecting the richness of our people and communities. 

Our promise extends to accessible processes and spaces. If you require accommodation due to a disability (which may be visible or invisible, temporary, or permanent), please inform our Talent Acquisition team – confidentiality will be maintained. 

Note: Lactalis Canada does not conduct credit or background checks through LinkedIn. If required, we'll contact you after signing a Job Offer.

Apply About employer

More about this job

Responsibilities

Manage an assigned accounts receivable portfolio by releasing customer orders, collecting payments, and resolving overdue invoices and deductions. Coordinate with customers and internal teams to investigate disputes, support payment allocation and settlement decisions, and identify process improvements.

Requirements

At least two years of collections and deductions resolution experience is required; a college diploma in accounting or finance and a Certified Credit Professional designation or progress toward it are assets. Candidates should have strong communication, reconciliation, negotiation, analytical, organizational, and collaboration skills, along with proficiency in office software and the ability to reconcile accounts receivable sub-ledgers to the general ledger.

Skills

Collections
Deductions Resolution
Credit Analysis
Order Release
Payment Allocation
Account Reconciliation
Negotiation
Analytical Skills
Customer Service
Cross-Functional Collaboration
Dispute Management
Microsoft Excel
Microsoft Word
SAP
Process Improvement

Benefits

Food Donations
Free Drinks
Years Of Service Recognition Program
Social Club And Activities

Visa sponsorship

Not detected in the job text

Keywords

Accounts Receivable
Collections
Credit Management
Customer Orders
Credit Limits
Payment Collection
Past-Due Invoices
Deductions
Dispute Management System
Payment Allocation
Debit Notes
Invoice Disputes
Account Reconciliation
AR Sub-Ledger
General Ledger
Settlement Negotiation
Portfolio Risk Reviews
SAP
Lotus Notes
Microsoft Office
Microsoft Excel
Microsoft Word
Process Improvement
Customer Service
Cross-Functional Collaboration
Accounting
Finance
Certified Credit Professional

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