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Parts, Customer Service and Retail Sales Manager

  • Casselman, ON, Canada

Full-time

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Job details

Job type
Full-time
Apply by
Posting language
English
Posted

Original job description

Ideal Candidate Profile

We are looking for a versatile, energetic, bilingual (French and English) individual who thrives in a fast-paced and stimulating work environment. The ideal candidate will have excellent organizational skills, strong management abilities, and a commitment to providing outstanding customer service.

Key Responsibilities

Parts Department Management: Manage inventory, order parts, and provide customer service. Customer Service: Greet customers, answer inquiries, and provide advice on products and services. Service Department Management: Supervise and coordinate the work of mechanics to ensure efficient operations and quality service.

Retail Sales: Assist customers and sell a wide range of products, including:

Lawn tractors and lawnmowers Chainsaws and power equipment Trailers Electric vehicles and mobility scooters for individuals with reduced mobility Operations Management: Oversee daily departmental operations, maintain an organized work environment, and contribute to achieving sales targets.

Requirements

Must be fully bilingual in French and English. Strong communication and customer service skills. Excellent organizational skills, independence, reliability, and versatility. Ability to multitask effectively in a fast-paced environment. Previous experience in retail sales, management, or the parts and mechanical service industry is considered a strong asset.

Work Schedule Full-time position, with a schedule of up to 80 hours per week, depending on business needs, including some Saturday mornings.

Join Our Team!

We are looking for a motivated individual who is interested in building a long-term career with an established company and actively contributing to its continued growth.

Lafleche Sales & Service - Proudly serving customers since 1978.

More about this job

Responsibilities

The Parts, Customer Service and Retail Sales Manager at Lafleche Sales & Service will manage parts inventory and orders, serve and advise customers, and coordinate the mechanics in the service department. The role also sells equipment such as lawn tractors, chainsaws, trailers and mobility scooters, and runs the department day to day.

Requirements

Candidates need to be fully bilingual in French and English, with strong customer service, organizational and multitasking skills. Prior experience in retail sales, management or the parts and mechanical service industry is a strong asset.

Skills

  • Parts inventory management
  • Parts ordering
  • Customer service
  • Product advice
  • Retail sales
  • Supervision of mechanics
  • Small engine equipment knowledge
  • Lawn tractors and lawnmowers
  • Chainsaws and power equipment
  • Trailers
  • Electric vehicles and mobility scooters
  • Operations management
  • Sales target management
  • Organization
  • Multitasking
  • Bilingual French and English communication
  • Team coordination
  • Reliability

Categories

  • Retail
  • Management & Leadership
  • Sales
  • Customer Service & Support

Keywords

  • parts manager
  • service manager
  • retail sales manager
  • store manager
  • customer service
  • bilingual French English
  • inventory management
  • parts ordering
  • mechanic supervision
  • lawn tractors
  • lawnmowers
  • chainsaws
  • power equipment
  • trailers
  • electric vehicles
  • mobility scooters
  • small engine repair
  • operations management
  • sales targets
  • fast-paced retail

Seniority

Mid level

Languages

  • English
  • French

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