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Dealer Level 2

  • Coquitlam, BC, Canada

$18.74 CAD / hour · Full-time

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Job details

Pay
$18.74 CAD / hour
Job type
Full-time
Experience
Minimum 1 year of experience in customer service
Posting language
English
Posted

Original job description

Job Description

Under the direct supervision of the Gaming Manager, Table Games, this position is responsible for providing dealing services to customers while contributing to a safe and welcoming work environment for all team members. Ensures adherence to all policies and procedures.

Key Accountabilities 

  • Deals tables games (Poker, Roulette) 
  • Maintains the security of the table and its float
  • Controls the table in the correct order of play; closes bets at the appropriate time
  • Refers disputes, irregularities or suspicious activities to the Manager
  • Verifies chip refills and credits
  • Tidies workstation and pit area
  • Communicates effectively with all appropriate operational departments
  • Builds strong working relationships with guests and team members
  • Complies with licensing laws, health and safety and other statutory regulations
  • Performs other duties as assigned or directed

Education and Qualifications

  • Minimum 1 year of experience in customer service
  • Experience dealing Poker and/or Roulette is an asset
  • Exceptional communication, negotiation, and presentation skills
  • Must be available to work a flexible schedule including evenings, weekends, graveyards and holidays
  • Strong mathematical skills
  • Ability to successfully obtain Serving It Right certification
  • Ability to successfully obtain a Gaming Worker License

Work Environment Considerations

  • Regular casino environment, standing for long periods of time and non-traditional work hours.

About Us

At Casino Vancouver, nestled in the heart of Coquitlam, we’re proud to be one of the region’s most exciting entertainment destinations - a place where world‑class experiences meet warm, polished hospitality. From the buzz of our gaming floor to the signature flavours of Gordon Ramsay Burger and the energy of our state‑of‑the‑art show theatre, every part of our property is designed to bring people together for unforgettable moments. Our team plays a vital role in creating those moments, delivering service that’s welcoming, professional, and rooted in genuine connection.

Joining Casino Vancouver means becoming part of a high‑performing, supportive community where your growth, your ideas, and your commitment to great service truly matter. Whether you’re helping guests feel at home, supporting fast‑paced gaming operations, or contributing behind the scenes to keep the property running smoothly, you’ll be part of a team that’s continually evolving and proud to represent one of Coquitlam’s premier entertainment venues. If you thrive in energetic environments and want to make a meaningful impact every day, we’d be excited to meet you.

Comprehensive Benefits

 Eligible employees receive a competitive benefits package after completing probation and meeting the required hours threshold, including:

  • Extended health and dental coverage
  • Company pension plan with matching contributions
  • Employee and family assistance programs
  • Paid time off
  • Dining discounts including at Gordon Ramsay Burger

Our Companies are committed to fostering a diverse, equitable, and inclusive workplace and welcome applications from all qualified team members. Accommodation is available throughout the recruitment and selection process. Team members requiring accommodation are encouraged to contact Human Resources at any stage of the process.

We thank all applicants for their interest; however, only those who meet the requirements will be contacted.

More about this job

Responsibilities

The Dealer Level 2 is responsible for providing professional dealing services for poker and roulette while maintaining table security and float accuracy. They must ensure adherence to gaming policies, manage game flow, and provide excellent guest service in a safe environment.

Requirements

Candidates must have at least one year of customer service experience and strong mathematical skills. Applicants must be able to obtain a Gaming Worker License and Serving It Right certification, and be available for a flexible schedule including nights and holidays.

Skills

  • Poker dealing
  • Roulette dealing
  • Customer service
  • Mathematical skills
  • Communication
  • Negotiation
  • Presentation skills
  • Security maintenance
  • Conflict resolution
  • Table management

Benefits

  • Extended health and dental coverage
  • Company pension plan
  • Employee and family assistance programs
  • Paid time off
  • Dining discounts

Visa sponsorship

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Categories

  • Hospitality
  • Customer Service & Support
  • Security & Safety

Keywords

  • Casino
  • Table Games
  • Poker
  • Roulette
  • Gaming Worker License
  • Serving It Right
  • Customer Service
  • Hospitality
  • Security
  • Float Management
  • Gaming Manager
  • Coquitlam
  • Entertainment

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