Associate Security Guard

Overview

Under general supervision, reporting to the Director, Security Services, the Associate Security Guards / Security Guards performs duties for the purpose of preventing theft and vandalism, maintaining order, providing security for all University personnel, buildings and property, controlling traffic and parking, guiding students and visitors, and undertaking special investigation duties as required. Incumbents in all classifications are subject to rotating shifts, day or night shifts.

Responsibilities

• Patrols campus to prevent and discover, observe and report offences, including potential intruders and criminal offenders, trespassers and those in break of University policy.
• Conduct patrols for insecure area, fire and other threats to campus structures including equipment malfunctions and makes reports and takes appropriate action
• Engage in parking and smoking control and enforcement
• Respond to inquiries and follow up with required information or responses;
• Respond to emergency medical calls for service on campus;
• Provides walking escort services for Faculty, Students and Staff;
• Works with other Security Guards, Emergency First Response Team (EFRT), and Emergency Services (Police, Ambulance, Fire) as required;
• Responsible to assisting and direction to visitors, staff and students;
• Enter data in various computer programs on a daily basis;
• Assists with University lost and found service;
• Completes and submits timely reports and administrative forms as required;
• Relieve Associate / Security Guards as is required;
• Perform other related duties as assigned.

Qualifications

• Must possess a Law and Security Administration or Police Foundations Diploma, and/or University degree or equivalent combination of education (minimum Grade 12) and experience;
• Must possess a valid Ontario Private Security & Investigative Services License;
• Sufficiently proficient in the use of PCs to utilize reporting and searching programs to assist in daily duties, submission of reports, investigations and familiarity in Datatel Colleague systems an asset;
• Knowledge of investigative techniques and/or experience in security an asset;
• Excellent oral and written communication skills;
• Strong customer service, interpersonal and organizational skills;
• Ability to exercise good judgment and discretion with emphasis on good human relations, courtesy, deportment and appearance;
• Ability to handle all security matters in a trustworthy and confidential manner;
• Ability to perform regular patrolling Security Guard duties (includes patrolling Lakehead University campus buildings and grounds on foot, or vehicle; includes climbing stairs);
• Must possess a valid driver’s license (class “G” minimum) and maintaining a driving record ensuring insurable status for the operation of university vehicles;
• Possess a valid first aid certificate and training in fire prevention;
• Willingness to perform night shift duty;

Lakehead University is committed to creating a diverse and inclusive environment and welcomes applications from all qualified individuals including women, racialized persons, Indigenous people, persons with disabilities, and other equity-seeking groups. All qualified candidates are encouraged to apply; however, Canadian citizens and permanent residents will be given priority. This is in accordance with Canadian immigration requirements.

Lakehead University has a goal to recruit and retain a diverse workforce as measured by increasing representation of underrepresented groups among applicants, candidates, and hires. Experience working with Indigenous or racialized communities, and/or members of other equity-deserving groups, is a strong asset. A lived experience or worked experience of any of these issues is preferred.

We appreciate your interest; Lakehead University is committed to supporting an accessible environment. Applicants requiring accommodation during the interview process should contact the Office of Human Resources at (807) 343-8010 ext. 8334 or human.resources@lakeheadu.ca to make appropriate arrangements.