Project Coordinator

Lakeside Process Controls Ltd. (‘Lakeside’) is recognized as a market leader, providing complete automation solutions to a wide range of industries. Our capabilities in process management and industrial automation enable us to solve our customers’ process automation challenges, keeping their operations running safer.

Our solutions range from devices that measure and relay diverse physical and chemical conditions, devices that control flow of materials, networks that transmit event-related information, to process control systems that collect information and trigger necessary actions to ensure continued operations.

Lakeside’s success is due to its exceptional people. Our skills and passion for our work is the key to our strong business results. Our commitment to a culture of integrity, teamwork and collaboration is what drives our continued and sustainable growth.

We seek individuals who are engaged, capable and committed to continuous improvement.

If this sounds like you, apply today and discover your potential with Lakeside!

What you will be doing in the role of Project Coordinator:

• Follow established processes and procedures to ensure compliance with Lakeside's Quality Management System.
• Act as the single point of contact for customers and suppliers on assigned projects.
• Respond to customer inquiries and complaints, investigate billing concerns, and coordinate timely resolutions.
• Expedite suppliers, alleviate customer concerns, and coordinate communication between customers and the account team.
• Review order-entry documentation for completeness and accuracy.
• Coordinate procurement activities required to support projects, service agreements, and order execution.
• Create projects and set up related activities in IFS.
• Support the development of project schedules, coordinate information transfers, and compile required materials.
• Assist project managers, application engineers, and service managers with business-opportunity creation and quote generation.
• Prepare and track project submittals, including procedures, inspection and test plans (ITPs), drawings, and other documentation.
• Provide project managers and application engineers with regular updates on project progress, risks, and quality issues.
• Partner with project managers, service managers, and application engineers to ensure projects and agreements are delivered accurately, on time, and to customer specifications.
• Prepare new and revised Service Agreement contracts in IFS.
• Respond to emergency customer calls and coordinate support with the appropriate service team.
• Process invoices in accordance with project or service-agreement progress-payment requirements.
• Support continuous quality improvement by tracking project progress and quality issues.
• Assist the team with other tasks as required.

Knowledge and skills required for the role:

• University undergraduate degree, college diploma, or a relevant equivalent in any discipline; a high school diploma with relevant vocational experience may also be considered. 

• Four or more years of experience in project coordination, or in order management with project-related experience. 

• Experience working in multidisciplinary teams and supporting a variety of internal or external customer situations. 

• Working knowledge of Lakeside's Quality Management System and applicable role-specific tools. 

• Knowledge of health and safety requirements and regulations. 

• Experience with an order management system or internal business system; experience with IFS is an asset. 

• Proficiency with Microsoft Office and Windows. 

• Strong communication, analytical, strategic-thinking, and diagnostic information-gathering skills. 

• Effective time management, thoroughness, decisiveness, and a results-oriented approach. 

• Strong team orientation, personal credibility, and the ability to manage priorities in a customer-focused environment. 

• CAPM certification or business analysis coursework is considered an asset. 

What we give YOU!

• Flexible working schedules, including hybrid remote work programs
• A competitive compensation package, with RRSP-matching
• Comprehensive benefits coverage (medical, dental, vision, EAP & on-demand virtual health care)
• A culture that promotes healthy work-life balance with above-market paid time off
• A structured training and development program and opportunities for continuous learning
• Access to Lakeside’s Mentorship Program - empowering growth and inspiring connection through shared knowledge and support
• Opportunity to participate in an award-winning wellness program!

Commitment to Diversity

Lakeside Process Controls Ltd. is committed to employment equity and welcomes diversity.  We believe strongly in celebrating the different perspectives and experiences that come along with having a diverse network of employees, and encourage applications from all qualified individuals, including: persons with disabilities, Indigenous persons, women, and members of visible minorities.

If you require accommodations to complete an application, please contact Human Resources at human.resources@lakesidecontrols.com and we will work with you to meet your accommodation needs.

How We Review Applications

AI tools may be used to assist in the screening of applicants for this position. Final hiring decisions are made by our recruitment team.

Existing Vacancy

This posting is for an existing vacancy that our team is actively recruiting for.

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