Service Engineering

Lakeside Process Controls Ltd. (‘Lakeside’) is recognized as a market leader, providing complete automation solutions to a wide range of industries. Our capabilities in process management and industrial automation enable us to solve our customers’ process automation challenges, keeping their operations running safer.

Our solutions range from devices that measure and relay diverse physical and chemical conditions, devices that control flow of materials, networks that transmit event-related information, to process control systems that collect information and trigger necessary actions to ensure continued operations.

Lakeside’s success is due to its exceptional people. Our skills and passion for our work is the key to our strong business results. Our commitment to a culture of integrity, teamwork and collaboration is what drives our continued and sustainable growth.

We seek individuals who are engaged, capable and committed to continuous improvement.

If this sounds like you, apply today and discover your potential with Lakeside!

What you will be doing in the role of Service Engineering:

Your responsibilities may include, but are not limited to:

• On-site services including configuration, system installation, start-up services, system upgrades and preventative maintenance of process automation solutions 
• Support DCS or PLC code and graphics development
• Provide customized training for plant personnel 
• Provide telephone consultation on process automation problems 
• Follow through with customer maintenance contract work 

• Provide troubleshooting expertise to resolve process automation problems 

• Maintain sound working relationships with customer’s personnel in various functional departments, such as; engineering, purchasing and maintenance  

• Help maintain and follow ISO procedures 

• Maintenance of Lakeside support infrastructure including software/hardware installation of new equipment set-up 

• Provide a premier level of customer service 

• Handle all customer complaints immediately including participation in 24 hours emergency support rotation 

• Promote a team approach within Lakeside Process Controls Ltd. 

Knowledge and skills required for the role:

• Engineering or Technologist degree in Chemical, Electrical, or related discipline 
• Knowledge of Foxboro, ABB, Allen Bradley or similar automation systems
• Previous experience with process control system implementation 
• Control, protection or shutdown system configuration or support experience 

• Experience with Microsoft Windows and Microsoft Office including Excel is required 

• Exposure to the process industry including Chemical and Specialty Chemical, Pulp and Paper, Refining, Power, Cogeneration (Power & Steam production), Pharma and Biotech, Food and Beverage 

• Knowledge of process control, reliability and instrumentation 

• Strong oral and written communication skills, report writing 

• Training and presentation skills 

• Project management skills 

• Personal credibility 

What we give YOU!

• Flexible working schedules, including hybrid remote work programs
• A competitive compensation package, with RRSP-matching
• Comprehensive benefits coverage (medical, dental, vision, EAP & on-demand virtual health care)
• A culture that promotes healthy work-life balance with above-market paid time off
• A structured training and development program and opportunities for continuous learning
• Access to Lakeside’s Mentorship Program - empowering growth and inspiring connection through shared knowledge and support
• Opportunity to participate in an award-winning wellness program!

Commitment to Diversity

Lakeside Process Controls Ltd. is committed to employment equity and welcomes diversity.  We believe strongly in celebrating the different perspectives and experiences that come along with having a diverse network of employees, and encourage applications from all qualified individuals, including: persons with disabilities, Indigenous persons, women, and members of visible minorities.

If you require accommodations to complete an application, please contact Human Resources at human.resources@lakesidecontrols.com and we will work with you to meet your accommodation needs.

How We Review Applications

AI tools may be used to assist in the screening of applicants for this position. Final hiring decisions are made by our recruitment team.

Existing Vacancy

This posting is for an existing vacancy that our team is actively recruiting for.

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