Functional Analyst-Customer Service and Warehousing

Main Functions

The Microsoft Dynamics Functional Analyst – Customer Service and Warehousing position plays a key role in identifying, analyzing and translating business requirements and processes into D365 F&O technological solutions. S/he provides guidance to the various stakeholders on how Microsoft Dynamics 365 Finance and Operations can best answer their requirements, perform fit-gap analysis and build the Functional Design Documents required for a successful D365 F&O implementation (Reports, Interfaces, Conversions, Extensions and Workflows). During the project development phase, the functional analyst will configure the project and operational environments according to the needs identified during the conception, solution redesign, support the development team and provide demos. S/he will support the development of the testing, planning and execution of the required tests while ensuring the delivery of the integrated solutions answers the business needs. S/he has excellent communication skills in addition to extensive knowledge of functional analyst professional practices and strategic business acumen. S/he will work closely with business partners, analysts, architects, the development team and managers.

Technical skills

Required

• Knowledge of the MS D365 Finance and Operations-Customer Service and Warehousing modules
• Minimum 5 Years experience in MS D365 Finance and Operations implementations and or operations support
• Ability to formalise business needs and convert then to instances of use or test cases
• Bachelor's degree in computer science or equivalent work experience
• Proficient in the use of Microsoft Office Suite
  
  

An asset

• Microsoft Dynamics 365 Certifications
  
  

Personal abilities

Required

• Solid Problem-Solving Skills
• Strong Analytical and information processing skills
• Ability to navigate in complex situations
  
  

An asset

• Ability to influence persuade and initiate change
• Fluency in Spoken and written French
  
  

Organization

Lallemand is a privately held Canadian company founded in the late 19th century, which develops, produces, and markets microorganisms for various markets. The administrative offices of the parent company are in Montreal, Canada. Today, Lallemand employs more than 6,500 people working in more than 45 countries on 5 continents.

Lallemand's corporate division encompasses all of the support services offered to our branches. Its goal is to optimize internal processes, ensure that your operation is running smoothly, and that your strategy is well thought-out.

Our corporate branch's head office is located in Montreal, Canada, and relies on a team that specializes in: Management; Finance and accounting; Engineering; Research and Development (R&D); Human Resources (HR); and Information Technology (IT). If you want to help bring enthusiasm, collaboration and innovation to our workplace, we'd love to get to know you!

Please take note that accommodations will be provided in all parts of the hiring process. Applicants need to make their needs known in advance.